I cannot say enough about the incredible customer service we received from Tim at this location. He…read morewas so incredibly kind, diligent, and attentive to all of our needs as we dealt with the passing of our father. We feel truly grateful that Tim and Palm Mortuary handled everything start to finish; it made this part of the grieving process effortless. Thank you from the bottom of our hearts.

I'm very thankful for the care and compassion David and everyone had during this most difficult…read moretime for my family. We had no idea what to do or how. From the difficulty of setting up the service to the reception, they helped make our service go smoothly. The chapel was beautiful and the reception area was the perfect size for our needs. I cannot express my gratitude enough.

The staff at Palm Northwest were kind and very helpful in helping accommodate my grandparents final…read moreresting place. They were professional and showed care. Also a wonderful view of the mountains while celebrating the life of loved ones.

I can't believe it's been 5 years since my little nephew had a fatal accident. It was such an…read moreemotional time for the family that I didn't even think to review the great care our family received during that difficult time. The staff were all amazing. Truly empathetic, accommodating to special family needs and compassionate. No pressure for up sales on anything as seems to be common practice at other places during time of mourning. It is a business after all. Thank you and we are truly grateful for the great care of our family during that heartbreaking time.

I can't say enough good things about Care Cremation. During one of the hardest times in our lives,…read morethey were incredibly supportive, compassionate, and patient with all of my questions. They made sure we understood what to expect every step of the way, which brought so much comfort during such an overwhelming process. The transport team arrived at our home quickly and treated my dad with a level of care and respect that truly stood out--honestly, even more than the medical transport he received before he passed. That meant everything to our family. They were also so patient and understanding with our unique and somewhat confusing request to divide my dad's ashes between multiple urns. They handled it with kindness and professionalism without ever making us feel like it was a burden. Ms. Jaye and Dominique, in particular, provided customer service that I will never forget. Their compassion and dedication made a lasting impact on our family. Care Cremation truly made a very difficult time much easier, and I am deeply grateful for their care and support. I highly recommend them to anyone in need of these services.

I don't know where to begin, our. First of all we were there for pre-planning which of course is…read moreeasier when you're not dealing with an immediate or r unexpected death. We did not want our adult children to be left with the burden. I have been researching for a couple years on and off and learned so much. Do you know not all companies have crematoriums on site. Some are not even in the same state.Care Cremation and Burial has both refrigeration and crematorium on site at each of their locations. This business is family owned and run. It's hard to believe their prices and offers. From the time they pick you up you are 100% in their care. We had questions all answered easily. We purchased what we wanted without any upsell and left there very happy. Be sure to include them in your search.

There aren't enough positive stars available for my review!!! My Tony passed away 18 days ago and…read morethis is the most stressful and jarring experience of my life!!! Totally unexpected!!! Every step of my process was handled with such a loving and caring staff I'm STILL amazed and continue to sing their praises!!! I was made to feel comfortable in ALL aspects with my decisions. No hidden fees, EVERYTHING was explained, and I left feeling satisfied with my choices. FANTASTIC experience in such a tragic situation!!!

I picked Simple Cremation for my husband because of the wonderful help we had when my mother-in-law…read morepassed. Unfortunately I did not have that same experience with my husband. First they had his birth date and his date of death wrong on the paperwork. They tried to blame thier people that picked him up from the hospital. But I received that paper in an email from the hospital and everything was right on it. Then I was asked if I'd like a call on the day he was to be cremated. At first I said no. Then said yes I would like a call. They asked several times and I said yes every time. I never received that call. On his memorial page again they had his birth date and date of death wrong. I had to call so they could update it. I was also told it would be about 10 business days barring any unforeseen problems. It was 14 days. With no call to explain any delays. I have recommended Simple Cremation several times in the past but will not do so going forward. I was so disappointed with the whole experience. I know I'm probably just one person but this was my husband. Someone I spent 40 years with.

These people are amazing, and I have been remiss in writing this review…read more The team helped me with the arrangements for a family member, AND they did all the paperwork for the death certificates. Step by step, they were thoughtful and kind. They understand the complete process and provide important information to make decisions. AND, for the last year, they have checked in on me: on holidays, birthday, and over the weekend, the 1-year of my loved ones' passing. I am stunned at how kind they have been through the process and over the last year. I highly recommend them.

Wonderful service from all. Very kind and comforting as I was lost on procedures…read more Marquan, Patty and Judy were nothing short of amazing. Thank you all for being such kind and helpful!

My experience with Aaronya at Neptune Society was beyond exceptional. She was very considerate and…read morecompassionate in handling the passing of my wife. Her thoughtfulness and communication set her apart and has allowed me to grieve in peace, Thank you from the bottom of my heart!!!

My experience with Annie Saldana at Neptune Society was exceptional. Annie was kind, understanding,…read moreand truly went above and beyond to support us. She answered every question with patience and made sure we felt comfortable throughout the entire process. Her compassion brought us comfort, and her professionalism gave us confidence. I can't thank her enough for the care she provided. My Dad was very comfortable and able to get exactly what he needed.