Theo greeted me upon arrival and was extremely helpful throughout the check in process. He was professional, attentive, and just an overall excellent attitude. It's always refreshing to see a business invest in team members who go above and beyond to provide outstanding customer service. Thank you, Theo, for making the experience a great one. read more

You have an app. You have my email and contact information. There is NO excuse for not being able to send communication when facilities are closed (which is VERY often at this location). There's nothing like showing up 8 months pregnant with your back and feet desperate for a pool only to see a sign at the desk that the pool is closed. And estimated time of repair? None, of course! We will be looking into a gym membership elsewhere. read more

Thanks to Joe Dorr, personal training director, and to Timothy, yoga instructor, for helping this senior achieve my workout goals.

-Freezing cold temperature on workout floor due to huge fans set to full speed at all times -Tacky AF decor -Rusting weight plates on many machines -Poorly maintained men's locker room/shower area. Unclean. -Lukewarm sauna AT BEST -Not a cutting edge gym at all. read more

No star for your fitness center. This is a dead business and no one cares about this club. Don't go to there, they close all their facilities like spa, sauna and swimming pool. read more

Horribly ran club. Very dirty. Pool and hot tub are often closed. I complained three times to corporate and nothing changed. Quite run down

I'll never join this club. I recently toured the "signature" facility. The club was dirty, patrons gum stuck to machines, trash near machines, several amenities not working, and mostly the salesman Jason lied to us repeatedly putting the sales pressure on to make the commitment immediately. He said that the 3 day trial was $20 when it's free as mentioned online. He said Black Friday sale ended Saturday at 8pm (2 hours later). When it continues. He said premiere membership was $45 month. $40 on site. Also, the facility had very few cable attachments, rendering the cable machines useless for many popular exercises. I'd have to buy my own in order to use them. When employees of a business blatantly lie to you, it's impossible to trust that business again. After reading many other reviews, I can see that we had a relatively good experience and these problems are corporate wide, not just this location or salesman. Nope!! Never! F**k LA Fitness. read more

I worked out tonight and took note of how welcoming and professional AJ was at the front desk. He seemed genuinely happy to see members coming in. read more

Meme er services are horrible, make it almost impossible to cancel membership. Aside from that issue, they're are so many fitness related clubs out there LA Fitness has become obsolete read more

This is one of the best LA Fitness I've visited! The facility is so clean and the equipments are pretty updated. Everyone is incredibly nice here. It's also not very crowded, and not bad at all even during peak hours. read more

I just started personal training with Alice B., and I am so glad I did. She is a good listener, knowledgeable, professional, and an all- around great trainer! read more

Great gym they have everything but things break and they don't get fixed. For example the hot tub has been broken for a month. The sauna has been broken over a year. Great gym but fix your stuff there are plenty of gyms in ann arbor. read more

Happy Faces leaving the pool! My sole purpose for joining was to swim! I love scuba diving and in order to keep good familiarity in the water I join a gym every winter. This time I was happy to join LA Fitness since it has a pool, many locations to pick from and up to two guests with the particular membership I signed up for. About half as much as my last membership at a different gym too! read more

LA Fitness - Happy faces after the pool! - Gyms Near Me - Ann Arbor, Michigan

Solid price for access to classes even though I don't use them. Pool, sauna, and Hot tub are clean and all open. No masks or anything if you're vaccinated. People good about cleaning equipment and not dropping weights or anything. read more

LA Fitness - Gyms Near Me - Ann Arbor, Michigan

Easy to sign up but cancelling membership requires you to show up to the gym (I've moved) or figure out how to locate forms and mail to corporate. read more

The location of this LA Fitness club at Maple & Jackson is perfect for those on the west side of town. This is an attractive fitness center. It has soaring ceilings and is bathed in light including a good amount of natural light. Having opened just a year ago, the facilities and equipment are first class and in great shape. There are ample rooms for classes including Spinning, Aerobics and Yoga. The center also has a pool with swim lanes and male and female saunas. I've also found both the staff and other club members to be friendly and helpful. The only area that could use a bit more elbow grease is the cleanliness of the men's locker room, especially in view of what was just declared as a global pandemic. With fitness centers in countless cities around the country, LA Fitness provides great workout options on the road for those who travel for work or leisure. Overall, LA Fitness provides very good value for the cost of membership and provides a very nice venue for a workout. read more

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I joined the Ann Arbor location earlier this year and signed up for personal training with Faith. I loved working out with her and would still be doing that but had to quit due to medical issues. If you need a personal trainer, Faith's your girl! read more

Each and everyone of the staff is courteous, polite and professional. I started in May 2022, and wanted to utilize the knowledge of a professional trainer. Joe the General Manager of this club was extremely knowledgeable and helpful in understanding my needs. He assigned Ben G. to be my personal trainer for the next 6 months. Ben has been very receptive to my limits and prescribed a regimen fitting my needs. I had never worked out on a regular basis, however gradually but surely, I have gained enough stamina to be at the gym, almost 6 days a week, losing weight, gaining strength and building in core abdominal exercises. I noticed some weird comments about older people being at the fitness center "just hanging around" ... for those commentators, I have one advice... build your own personal gym at home! The way older people (including myself) workout, should be motivating for the Gen Z's who hang around the fitness center, taking selfies and displaying their Lululemon athletic wear This is a great professionally run facility for the Arborites. Let's keep it that way. Thanks to the entire LA Fitness team. read more

Looks great from the outside, has plenty of equipment, sauna, HIIT room, spin room and a pool. The locker rooms are filthy, the insides of the lockers never seem to be cleaned - think used tissues and dirt. The showers? More dirt, and used BANDAIDS lying around. Truly disgusting. The pool is often shut down for maintenance, and on the occasions that it isn't, people crowd into lanes and don't swim, disrupting your ability to do laps - this is a "lap pool" after all. While we're on the subject, no staff member monitors who gets into the pool and how they conduct themselves there. So, people who haven't showered, and people who are, for instance, wearing bandages that then proceed to COME OFF AND FLOAT AROUND THE POOL will be there too! The only place that has a sanitizing wet wipe dispenser is apparently the spin room, and that is frequently out. They also have hand sanitizer dispensers next to paper towel dispensers - apparently they think you should wipe equipment down with purell you've collected into a paper towel? Bizarre. Oh, and people steal clips and other pieces of gym equipment that are essential to making some of the machines work, so you just might find that you can't use those, either. When advised of this, staff do nothing to resolve it - days later, those same accessories are still missing. Apparently guest requests are promptly filed in the shredder. read more

The sauna has been out for longer than a month and when I ask if they will fix it, nobody really gives a response.

Gym is great, so 5/5 stars for that. Manager I met, not so great. 1/5 star for that awkward and weird encounter. Unfortunately, I came with a 1 week guest pass. I was immediately met by the location's general manager, who asked me "what is stopping you from joining right now?" I thought that was a foolish question, given that I hadn't even tried the gym yet. He went so far to say "I don't know why you need 7 days to try the gym." Given all the negative reviews I've read of the gym here, of course I wanted to try it for 7 days (which you can get a 7 day guest pass simply by searching on Google). He asked to speak after my workout to see how it went and tried to hold my driver's license. He said it's the only way I will come back if he holds on to something valuable to me. I'm not a child. I'm 30 years old. I used to workout at the Signature Club in Miami's Brickell area. I remember when I signed up, I remember the manager there told me the commission he makes is $6-$15 per sign up. I just find it ridiculous that these managers can't be patient and respect a guest pass. Word to the wise: respect prospective members and you will hit more sales. Don't respect us, and we will take our business elsewhere. read more

The reviews for this location are not indicative of what I experienced. I find most of the reviews rather whiny and surprisingly ageist but that's a story for another time. Nice clean gym. Have everything you need, bathrooms are clean, pool is nice, yoga included HIIT as well. Music isn't too loud and ask for Sam Jones for membership. No pushy tactics and a 5 minute sign up. I'd give it 5 stars if they had a protein bar. Also, didn't see any of the roving packs of elderly I've seen in other posts any time I've been there but not sure why that's an issue anyway. read more

The showers need a deep clean, mold remediation, and recaulking. They're verging on disgusting and smell weird. The bathrooms have also started to pick up that musty and dirty smell you expect from public toilets at a beach or RV park where the floors, walls, and toilet paper are permanently damp and you wonder how often cleaning happens or if there is a problem with a P trap or whether people have too often been failing to keep their urine inside the designated urinals and toilet bowls. I can tolerate this, but I feel like they can and should be doing better. The changing rooms are fine, though, as are the towels, and everything else is great. read more

Overall great price for a nice facility IF you use your employer's perks and discounts for your membership. But they're pretty car-salesman-y if you try to sign up for a membership at the facility. Almost everything costs extra on top of your membership. ThatI gave it four stars. Brand new facility opened in January 2019. All new equipment with a decent open mat area for non-equipment exercises. Tons of cardio machines including treadmills, ellipticals, stair masters all with personal TVs and headphone jack. There's also a couple of row machines without TVs. Pretty good set of weights and a variety of machines covering all the muscle areas like back, shoulders, legs, arms, etc. Unfortunately theres only one or two machines for quite a few of these specific target areas. But so far haven't had to wait too long until one frees up during evening hours. There are specific rooms for classes such as HIIT, Spinning, Hot Yoga, and Aerobics. Most of the free classes like Zumba are in the Aerobics room. The other three special classes mentioned are an extra monthly on top of your gym membership. They also have a personal training area for those who sign up for that service. Also extra monthly. Locker rooms are modern and bright equipped with two hair dryers and lotion by the sinks. Past the locker rooms are a row of restroom stalls and 6 showers. Showers are usually fully stocked with shampoo, conditioner, and body soap. Sometimes the locker room and showers are dirty if you come after 5pm. Thus the 4 stars. The place also has separate male and female saunas. There's a hot tub and a pool with swim lanes. For the parents, there is a Kid's Klub where your kids can play but of course, costs extra to drop them off there. read more

Great location, great staff. The gym is spacious, with every rack, bench, and machine you could need.

I've been an LA Fitness member for almost a year and usually go to the Allen Park Location. I go between three and four times a week, and although it has its issues, the Allen park location is honestly fine. Today I decided to check out the Ann Arbor location because I'm often in Ann Arbor and wanted to start taking advantage of other locations (which is part of the reason we joined LA Fitness to begin with). I get all the way up here after checking Yelp and the Maps app on my phone and to my surprise I can't use this location without paying an extra $30 something dollars a month. Even though it's not advertised or labeled as a "signature club" location, be aware that this location is not a part of the regular LA fitness locations. I asked what makes this location a signature location and the guy at the front tells me that they have a towel service. Cool... read more

Fancy new club with great facilities. Same old members, same old problems. I wanted a step up from Planet Fitness: a more serious gym environment. But this place is actually worse. It's crawling with elderly mall-walkers doing cardio in the free-weights area and hanging out at stations yammering at each other and doing nothing. I am not ageist: nothing makes me happier than older people serious about their health and fitness but these people are not serious; they are a distraction and at worse, quite creepy. The staff are all white-collar office-nerds who are more interested in hard-selling memberships than maintaining a proper atmosphere. Let me reiterate; all the problems here are people-problems that could be fixed overnight. Very disappointed. Considering cancellation. read more

This gym has gone downhill since its opening. It is extremely dirty and the staff is only focused on selling memberships and relaxing behind their desks. Instead of asking existing members if they have family members or friends that would be interested in a membership over and over again how about asking them if they are satisfied with the facility. The current cleanliness condition poses safety and health risks and needs to be addressed immediately (see pictures below). read more

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Done ever ask to use the restroom if your child is having an emergency and can't hold it....they won't let you use it! I guess the gentleman at the desk doesn't have kids otherwise he probably would have let my daughter use the restroom read more

I purchased a lifetime membership from Vic Tanny in 1988 because they had gyms I could use across the country. The price was $1,000 upfront (adjusted for inflation, about $2,400 today), plus an annual renewal of $30 per year. My membership was duly transferred to Bally's when they bought out Vic Tanny and then to L.A. Fitness when they in turn bought out Bally's. The problem is that L.A. Fitness keeps tearing down the former Bally's buildings and replacing them with high-end "Signature" clubs we can no longer use. We now have to drive many miles to find the next nearest L.A. Fitness that honors our "regular" membership. Our memberships may have been grandfathered in, but not letting us use the clubs in our "home" locations is a form of bait-and-switch. I don't care about "Signature" status or amenities; I just want to be able to work out in the same locations I paid for. read more

BAIT AND SWITCH: I tried to use a pass for a week free trial. I went in and was told no one was available to give me a tour now but I could have a seat for an unspecified amount of time and I was not permitted to work out (like I intended). Don't waste your time with them, as they don't respect yours. read more

Toured LA Fitness today. Really liked the gym. Met with salesmen Brian. He offered me $25 initiation fee and $39.99 a month. Then told me there is a $50 annual membership fee. I asked him if the annual membership could be waived since he never said anything about an annual membership fee before. He called the manager over. The manager said they could not do anything about the yearly initiation fee. Which OK fine i'll pay $50 more than they said. Then the manager says they can't give me the offer ($25 initiation fee and $39.99 month) because they don't have that offer. I explained that has already been offered. He (manager) just kept saying that wasn't offered... and even Brain stated he offered it to me. Manger refused to give me the offer that was already offered to me!!! I just left. So annoying and disappointing. read more

I see all the bad reviews listed so let me just tell my story before you judge haha. When I lived in Chicago I went to LA Fitness almost every day it was a great gym to work out at. When I moved to Ann Arbor I made one stop at the old L.A. Fitness over by the mall and said forget it cancel my membership this place is a dump. I tried several other gyms in the area but nothing really fit, they were way to small, expensive, old equipment, etc. When I saw a brand new LA Fitness I was pumped, alright here we go brand new one right by my house this will be perfect. Now for what other people have said, I went in to check it out and holy hell the high pressure sales is ridiculous, worse then any Kirby vacuum or pyramid scheme. There are six desks behind the main desk full of nothing but salesman, yes six sales people at a time can work at the LA Fitness. For gods sakes its a gym, all your sales reps wearing suit and ties is such over kill. I'm sure they are trying to promote a whole "service/luxury gym" but it just comes off as pompous and overkill. After finally being able to untangle myself from their high pressure sales tactics I went home to think about it. I will give them that the gym is very nice, but for me and my fiancée to sign up it would have been over 300 dollars with all the fees they tack on, too much for a gym. And after I left they called me every single day trying to get me to come in and sign up, including "oh we have a special deal". I did some research and found out that my health insurance through work would actually cover all the fees and most of the actual membership so I was able to sign up through work and save a butt load of money. If I wasn't able to do that I would probably not have joined. Now for the actual review of the gym! parking lot is way to tight, hard to get in and out of it especially during peak hours, I usually just park in the strip mall parking lot and walk over. Locker rooms are nice, nothing overly fancy, pretty much a copy of any LA fitness locker room. No basketball courts, racquet ball or anything like that but they do have some yoga rooms, a pool, cycling and a few other classrooms. The work out area is nice and open which I like, so many gyms in Ann Arbor are basically a converted store front with a bunch of equipment crammed in there. All the machines are brand new, work great, and most of the cardio equipment have tvs I believe. Tons of equipment, I've never had to wait for anything and the treadmills are always half empty even during after work rush hour. People seem pretty respectable too I never see/hear any loud dropping of weights, weights not put away, people standing around blocking equipment, so good gym conduct. They may not have every piece of equipment you need but they have almost everything that you could want, the standards that any gym should have. considering I only pay 29.99 through work with no additional fees I think the place is well worth the money. I think the whole thing of it being a "signature" club is a little overrated, basically all I got from that was you get free towels? Usually if a gym does offer towels its free so not sure what that's about. In conclusion, they need to dial back their sales tactic big time it turned me off, and from other reviews a lot of people also. I get its a "signature" club and for some reason that justifies the price but I think its over priced unless you can get the initiation/annual fee waived. Check with your healthcare provider to see if you can get a deal. Past all that though it is a really good gym, probably top five if not top three in Ann Arbor. read more

Thinking about joining? Here is a pros/cons Pros: 1.Cheaper than YMCA and Liberty: $99 join fee and $39/month and annual $49. If they tell you more just walk away 2.New Equipment: all of the equipment is brand new and plenty of it. It is kinda a glorified Planet Fitness 3. Some have complained of parking but I think it is actually pretty good Cons: 1. They have sales people that should be at a car dealership instead of a gym based on the tactics I observe. It is not a friendly process, more of a aggressive style attitude. Once a member, they come to each conversation from a standpoint of defensiveness as opposed to how can I help. Maybe this comes from all the old members who transferred constantly complaining about everything, not sure. 2. Old LA fitness clients: there are a lot of very odd elderly people that came over from the old gym. They show up early and hang around all day just talking and sitting on the machines like it is an assisted living place. Its just strange. They dont have a track so these people just do laps around the floor in packs, through the weights and treadmills. extremely strange. They also just complain all the time about everything 3. Music: for some reason they blare LA fitness channel at the highest level throughout the gym, along with commercials for LA fitness. Annoying 4. The pool is strange. The have fitness classes with 4 people but they close out the whole pool so you cannot swim. Also when you can swim, you get attitude from anyone when you ask to share a lane. Finally they do something weird with the pool chemicals that does not taste/feel quite right, and the front desk person is the one I see back in the pool area doing tests and handling chemicals. In summary. It works for some people but for me I did not feel it suited my needs. read more

Even worse after the "upgrade". I have a multi-club membership and they very rudely informed me they won't let me in unless I pay extra, EVEN THOUGH they don't have a basketball court, punching bags, or many of the things that I enjoy at a regular location. It's a shake down. So it went from a rundown, dirty, stinky crap hole of a gym to this huge waste of space and money - so they could slap "signature" on it and suck people dry for LESS features. Garbage. I hope it goes out of business or at least downgraded to a regular LA. read more

C'mon man. When will these companies realize that the public is now wise to their high pressure sales tactics? WE HATE THEM. I just wanted to walk in, glance around the place, pick up a paper with a list of their member fees/classes from the lady at the front desk, and leave. Nope. In order to get any information, you are required to take a tour of the facility and then sit down with a used car salesman, I mean member salesman. Only then will you get a list of prices. If you dont sign up right away, a manager is brought over to put more pressure on and dangle a cheaper sign up fee in front of you. You are then told that if you dont sign up now, the prices might go up in a couple of weeks. You still aren't given any information to take home with you, so it gives me great delight to post photos I took of the member fees I was shown. Hopefully it saves some of you good people some time. Two stars because i'm trying to recognize that the non-management employees have no choice but to sell as their told. A fitness facility with the best customer service/no high pressure tactics that I have experienced in AA is Wolverine Strength and Conditioning. I only left because their prices are a bit high for me. But guess what...they actually post their member fees on the homepage of their website! How amazing is that! read more

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I love this new facility. The equipment is superb, the place is very clean, and the staff is friendly and professional. I was particularly impressed with personal trainer Richard Dorr, who provided excellent exercise advice and tips. While I am not in the market for personal training at this time, he provided clear options in case I elect this option in the future. read more

The equipment is modern, they open early, and it's never over crowded, which is all I require for a good workout.

I started out loving this gym! Easy to go in and use whatever equipment you needed. They offer some free classes with membership and also charge for HITT classes on top of your membership. I would have gladly stayed a member and navigated through this Covid life that we are living. Here is why I gave a 1 star: once they got the go ahead to open, they opened right away and no one was offered any sort of amendment if you felt uncomfortable coming back. You can absolutely freeze your account, which is what I wanted to do BUT they charge you!! That's so greedy and ridiculous, way to force your "valuable" customers out the door. So once we told them to cancel our membership they began giving us the run around. We had to wait to talk to the manager who wasn't "in" at the time. So finally today my boyfriend was told he could cancel. But just him, the rest of the family on the account each had to call in and cancel too! So when I called the guy asks me to freeze it instead and I told him I would love to if they didn't charge us to freeze! So he asked why I am canceling and I told him because they are charging me to freeze.....I just said that. I so disappointed with how this company chose to handle this nasty situation. read more

Great facility! Austin was awesome showing us around. Looking forward to working out here again!