Thank you Jon (Jonathan) for the amazing service on my new membership. If anyone is looking to join LA Fitness and obtain a membership, ask for Jon. Great customer service, understanding, and knowledgeable! Thank you again Jon for your help in my new membership!!!!!!! read more

I signed up for the 3-day trial pass because I'm currently looking for a new gym. I arrived around 2:00 PM on July 18 and made it clear both over the phone and again at the front desk that I was not interested in signing up that same day or sitting through a sales presentation. I simply wanted to use the trial to see if the gym was the right fit for my needs without feeling pressured to make an immediate decision. Having worked in sales for over 10 years, I'm already familiar with the membership process. Despite explaining this upfront, I was still taken on a walkthrough that I hadn't wanted in the first place. After the tour, I politely declined to sit down for what I was told would be a "quick" discussion about pricing. At that point, I was informed that they could not honor my 3-day trial pass and was asked to leave. This was disappointing because I was under the impression that the trial pass could be used without any obligation to discuss membership or sign up immediately. I came in hoping to evaluate the gym, but instead felt that access to the trial was conditioned on participating in a sales conversation I had already declined before arriving. ‍ Better personal recommendations in the area : 24 hour fitness 3490 Madison St Riverside, CA 92504 United States Eos 335 E Alessandro Blvd Riverside, CA 92508 United States Chuze 6075 Magnolia Ave Riverside, CA 92506 United States read more

I recently became a member and had a disappointing experience when attempting to bring a guest to the gym. The guest check-in process was much longer and more complicated than what I've experienced at other fitness centers, and the staff did not clearly explain the steps involved. Throughout the interaction, the process felt less like a straightforward guest registration and more like a sales presentation, which was unexpected and added to the frustration. My guest was asked to complete an extensive questionnaire, after which we were directed to an office to continue the process. Throughout the interaction, there was very little communication about what was required, how long it would take, or why certain information was needed. This created unnecessary confusion and frustration. Before meeting with the staff member in the office, I asked another employee (older man, shorter, black shirt , belly, thin hair) approximately how long the process would take. Rather than providing an estimate or seeking clarification, he repeatedly stated that it was not his department and that he did not know. Given his position, I expected a more helpful response or an effort to direct us appropriately. When we eventually met with the other man who guided us to the office, the conversation felt unnecessarily defensive/ passive aggressive. Instead of addressing our concerns about the lack of communication, he focused on justifying the process and made comments such as, "we can't just let anyone in here; there are murderers," which seemed unprofessional and unrelated to our concern. Our issue was never with providing guest information--it was with the poor communication, rude staff, lack of transparency, and the sales-oriented nature of the interaction when we were simply trying to check in a guest for a workout. To add to the confusion, the staff member later acknowledged that a mistake had been made regarding the guest pass on my account and that certain steps we were told were necessary were ultimately not needed. As a newer member, I was hoping for a more welcoming and organized experience. Better communication, greater transparency about the guest process, and a more professional approach from staff would have made a significant difference. Will probably be choosing another gym soon :( read more

La fitness has expanded their Pilates classes. Specifically adding evening classes starting at 6:30 and 7:30 which works better with my schedule. I had planned on signing up with a private Pilates studio until I discovered the LA fitness program. For less than $100 I can attend unlimited classes. The reformer room has everything you would need and the instructors are experienced and supportive especially Anthony who takes extra time to correct posture and ensure I am doing it correctly. read more

This place has vendors now with ice cream, oils, perfumes, and even real estate nothing to do with fitness. It feels like walking down the mall having to avoid the vendors not sure why it's happening read more

I just had the most humiliating and unnecessary interaction with the front desk manager at this club. I am beyond words at how inappropriate he was. I will have to take this up the ladder because no one should be allowed to talk to someone like that. Let me tell you the people at LA fitness Menifee, Riverside (Alessandro) and Garden Grove are so precessional and nice. This place appears to be for a more ghetto crowd. When I asked for the number to corporate he stated," why they are just going to tell you what I said" read more

This location is super nice! I came on a weekday and it was really clean and not at all busy. There are a ton of amenities, including a sauna room. I appreciated the abundant cable machines and deadlift platforms, especially during peak hours. They have the colored bumper plates so you don't have to use hex plates for weightlifting. I also saw a free standing landmine setup in the corner next to the cable machines in the weight room. The weight room was sizable, but I personally didn't love whatever brand the single decline press bench was, as the smallest setting was too tall for me, lol. This is one of the nicer LAFitnesses I've been to, and I've been going around SoCal trying out different ones. It's bigger and better stocked, and seems more geared towards athletes in general. read more

I've been an LA fitness member for about 15 years, mostly going to this facility. It's a busy gym and very convenient to my house. Things are changing, tho and not for the good. It hasn't been updated for a while and it shows. Equipment is looking old and not working properly. The astroturf isn't very clean. Equipment breaks and it takes weeks for it to be repaired. The tv stations on the cardio machines are suddenly limited to 3 stations and have been for over a week. And I'm not shocked that it's not been fixed. After covid, the personal trainers all shifted to very young in career and often spend a lot of flor time admiring themselves and filming themselves. I started with a trainer at another store because I didn't want to work with the young trainers who didn't have a lot of experience but admire themselves a lot. Overall, when should be a star is worn and not being repaired in a timely manner. I've had workout where many of the machines I want to use were out of order for several weeks. It's all frustrating and dumb management by LAFitbess. It could be so much better. read more

Came into the free wieght are at 7:05 am this morning to a mess how pathetic They can't even have the kids that work here walk the floor to pick up the trash lol so sad management sucks here! read more

LA Fitness - How dirty the La Fitness off Arlington is first thing this morning they don't care - Gyms Near Me - Riverside, California

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Parking is crap and cars get broken into but they waste two spots for motorcycles- marked Why??? I pay for my membership and I don't have special privileges Just another reason to dislike this location read more

LA Fitness - 2 empty spots just for motorcycles and he parks here. But I get asked not to park in those spots, nothings said to him. - Gyms Near Me - Riverside, California

Visiting from out of town for a work trip, called super friendly on giving information. Staff went above and beyond to welcome me and assist with attending the gym for the week I am here. Super grateful for them! Ask about the elite package! read more

LA Fitness - Come to this man! - Gyms Near Me - Riverside, California

As far as LA Fitness goes, this is a great gym. By far the most equipment variety of any LA fit in the IE. That being said, for whatever reason this place can not get there AC figured out. For years this place has struggled with keeping the place cool. It seems like they paint the walls every few months but can't get the AC functioning consistently. read more

If you are ok with over crowded gym at a premium price, this is right up there. But, thats not what forced me to write a review. I was stupid enough to be trapped in their training program. This is a real trap that would make a sleezy car salesman look like a saint because this just does not end. 1. The person who sold us this program, said it's a month to month contract & we can cancel anytime (LIE). Once we signed, turns out, we had to pay them for 6 months minimum even then if we want to cancel it can only be done on 25th of the 6th month. They won't let us cancle before that date (without us paying a fine) & if we are a day late, they will charge for next month. I was not kidding when I said neverending. 2. Training Demo was with a different person, actual trainer was way worst. 3. When we put our gym membership on hold (they allow this) they still continued charging money for training. 4. People on front desk or call center would say they can't do anything but their VP is the only person who can tackle such basic stuff & that he will call. But that dude never calls. These are not one-off mistakes or an individual being stubborn, these pain points are built into their processes so that LA Fitness can continue pulling money out of your bank account. I say, save yourself a load of headache & stay away from LA Fitness. read more

I'm new in the area. Did the whole tour and Literally was not allowed to get a guest pass to TRY the gym out unless I signed up for a membership or gave some sort of bank information. TERRIBLE salesmen. I can see why it's so empty. UFC gym it is. read more

I reported the sauna running cold and the maintenance crew somehow made it worse. It went from 157 down to 140, like a juvenile "that'll show you" move. Even after the big refresh, the place still feels tired and low effort. There are way cheaper and way newer gyms down the street that actually maintain their equipment and act like adults. Hard pass. read more

The gym overall is great very clean, over all staff very friendly. But the supervisor in charge of the trainers and one of the trainers not so much and they both need to have better communication and customer service. And actually put more effort into listening to the customers complaints and not just brushing the issues to the side and taking people's money for services that were not done. read more

Warning: They do not honor guest passes and are disingenuous! I received a 3-day guest pass for LA Fitness on Arlington. Upon arrival, my QR code was scanned, and I was given a tour by Sam. When asked if I had ever been to an LA Fitness before, I mentioned that I might have visited one when I was younger but wasn't sure. At the end of the tour, I declined a membership deal because I wanted to test out the gym first. Subsequently, I was informed that the complimentary guest pass could not be honored because I mentioned a prior visit to an LA Fitness. Despite my insistence that I had no prior visits on record and to check the computer, Sam refused to show me the monitor and charged me a $20 guest pass. I re-read the terms of the complimentary guest pass, which state, "Limit one pass per person, per six months." I haven't been to an LA Fitness in years, let alone in the past six months. When I confronted Sam, he claimed that this particular manager does not allow complimentary guest passes if the person has visited the LA Fitness on Arlington. I reiterated that I had not been to this particular gym or likely any LA Fitness recently, but he insisted it was the manager's rule. I requested to speak to the manager, only to be told he was not available. This is an absolutely unacceptable practice. Although the gym is nice the staff are very deceptive. Whether it's due to commission or not, I am extraordinarily dissatisfied with this service. I have emailed corporate, but unsurprisingly, there has been no response. If you are looking for a day pass.. just go to 24 hour fitness (1 mile away from la fitness) which is $24 for 3 days compared to LA fitness $20 for 1 day. read more

LA Fitness - Gyms Near Me - Riverside, California

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LA fitness isnt what it use to be anymore . You should care about your memebers just a little bit ! There are so many options now for GYMs ! Only reason I chose this location is because its close by my House - Front deak check in Well You have to check yourself in No more greeting because there to busy gossiping or on there phone ! Cleaning people , I feel clean too early Floors are always wet you cant work out ! I arrive by 7 pm To do weights By 8 pm there mopping the entire gym floor and its hard to do cardio . How is that safe ? Hours of closing are 11 pm during the week 8 pm weekends I loved when they were open until 12 am - pop Only postive thing i can say Over all gym looks clean - read more

This LA Fitness is my main gym. Overall, the gym is clean and has a TON of amenities. The hours are also great for most people's schedules. There are times when it gets crowded (ie: 5-7PM M-TH), but that is understandable. read more

This is the best LA Fitness in the area. It's located in the back of a strip mall with ample parking. All staff wear masks and temp check everyone who enters the building. It is a huge one story building with something for everyone. Pilates, spin, circuit, swimming classes, racquetball courts, hot tub, sauna...etc... Always very clean and machines well maintained. read more

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when you signed up, Johnny said Pilates is free for twice session? I went there to check and the old woman who is the instructor, very condescending...yelling to all, footwear outside, footwear outside. And i ask, how could i join? She said in a loud voice.. you have to sign in and pay. With that gesture she showed raising her voice and i look like a beggar to her, nahhh you lost a client! Who i love there the zumba dancing is Lala....she is so cute. I do not know her personally but she has the timing and the choice of music is at par! Compared to other zumba instructors...oh my! A 1 year old kid can dance to those rythms and teach! doesnt make sense! why do you hire those people! read more

WOW.. Had such a great experience here last week. I called, spoke with Valentino, who got us in that same day. This guy was very knowledgeable in fitness, nutrition and he genuinely cares about you and your needs. He goes above and beyond unlike the la Fitness on Magnolia. Blah I, also met Johnny, who also was very kind to knowledgeable. Couldn't ask for better customer service. I highly recommend u give it a try here. U won't be disappointed. read more

Jessica, the stated manager did not allow me to visit on a pass stating I have been here before. She denied me access and violated my terms of service. Illegal. Never have I been here before and I explained to her and she no longer allowed me to enter without paying a fee. read more

Never in my gym going experience have I met such a supportive group of staff members that actually care for their members. Any questions or concerns I had were always addressed in a timely manner. Compared to other gyms, the standards are up to par to say the least! Valentino goes above and beyond to tailor my lifestyle/habits to reach my health standards! The camps offered at this location has brought a sense of belonging and community in my life! Not only did I improve my health, my confidence, social skills, and mental wellbeing have done a 180! I couldn't have asked to be in a better environment to workout alongside other individuals that take their personal development seriously! One of the best investments you can make is to yourself. I am nothing but blessed to be apart of this community. Join us and try it out, you'll be glad you did! Blessings to all! read more

Give us security!!! We, your paying customers, are TIRED of the car break-ins in the parking lot!!! Your location is not safe!! Please hire a security service! We are not safe leaving our vehicles in your parking lot. The lot is littered, weekly, with broken glass from multiple break-ins. Please hire a security service. read more

I went to the Arlington location in Riverside. When I joined I mentioned to my wife that it wasn't too appealing. Staff not very friendly. Every time I needed an answer, no one would get back to me. Just never felt comfortable there. Went 3 times to cancel membership and each time the manager that does cancelations was never there, even though I went at the hours told. Feel better about my decision to cancel now. read more

Canceled my membership and training after contract expires (they expect you to have a 6 month minimum contract) now I'm getting emails they are trying to charge me for monthly membership after I received confirmation of cancellation email. I call corporate and the front desk at local spot they both said I have to call the other. Typical nightmare when you go to cancel after they realize you caught in to their money grab. I agree with other reviews thanks your business elsewhere. read more

Imagine making monthly payments for two gym memberships to avoid working out in your home gym to avoid the heat and the AC doesn't work at LA Fitness Can't wait for Canyon Crest Vim & vigor to open up in August. read more

Signed up as an add on to my husband's membership. i was advised that I would have the same membership as his (can bring guests) and he was gonna throw in HIIT for free. Later find out that hiit is included for everyone , not separate like Pilates and to add insult to injury, my membership was more than my husbands and I cannot bring a guest. I visited member services and was advised that for $20 more (59.9), they would add guest. No apologies, no let's work with you. I just wanted to bring my daughter when she visited from out of state, once a year. I cancelled my membership, I work out regularly as my husbands guest and they lost $500 a year. The use of deception to secure membership and the lack of common sense to keep it is mind boggling to me. Positive: The gym is always clean so the cleaning staff is effective. read more

I've been going to LA fitness for the past 9 years. This specific gym has been my home gym for the last 5. When I started going to this location I noticed it is definitely the biggest and easiest to get on a machine, however the staff is very rude. Never a smile or hello welcome in. I treated it normally until 4 months ago when I decided to go check out other gyms where I was always happily greeted. I signed up for another gym and decided today that I would cancel my membership because I haven't been back. When I did i recognized the voice of the lady front desk supervisor who I'm almost always checked in by. I asked, what I would need to cancel my membership since I know it can be difficult to cancel memberships at gyms. After being told what I would need I said "alrighty thank you." Where she laughed and said, "yeah no problem, gross" and then hung up. Do yourself a favor, if you're going to sign up for a gym take notice of the staff and how they treat you. I don't recommend this LA fitness. All of the other ones in the area have been great with kind staff who are helpful. Do better. read more

This place is not good. I really wanted to like it, it was close to my house, big, and seemed to have good amenities. Too bad, it smells rancid. That was my first takeaway. Next, when you go in for a tour and to try it for a day, they make you weigh yourself, take your BMI and tell you all the ways you can lose weight. Great- if I wanted to lose weight... I told them up front, I don't care for my weight, I just want to work strength. I have an eating disorder and it's not in the cards for me to see my weight like that, and when I told them I didn't care about my weight they still made me go through that whole process anyway. smh. read more

LA Fitness on Magnolia, Riverside hasn't had hot water in over a week. I would not recommend going there. This should have been taken care of immediately. I spoke to the front desk over a week ago. read more

I definitely recommend coming to the gym super clean plus have amazing staff working here especially SAM went out of his way to show us around and gave us best deal on membership went above and beyond thanks again read more

Fitness trainer "Tyler"? is an excellent, engaging and professional expert. He proactively dealt with my physical issues. He has helped me recover from surgery. He tailored a fitness program to address my issues. read more

Just signed up at La Fitness Arlington Ave. with Alberto. He was very helpful and provided excellent customer service! Looking forward to sweating Doug M. Ps, wife is helping with review read more

This 5 star review is for KIDS CLUB!!! My 2 boys ages 5 & 2 have been going to this Kids Club location since I enrolled to LA Fitness in the summer of 2022. My 2 year old is more frequent here than his older brother because this is his social interaction time since he doesn't go to day care or school yet. First couple of times my 2 year old would push kids & steal their toys. I think this is normal with toddlers. The staff do a good job informing me about this and now that we have been here for a few months now, he's doing so much better!!! Today, the Kids Club staff have told me that his behavior has improved & I also love and appreciate that they call him by his name after 1-2 months of not coming to the gym. They remember him lol. Also, I love how they kept the same people to manage Kids Club because the kids seem comfortable with them. Thank you ladies for taking good care of our children while the parents get in a work out. It helps out our mental health, not just physical :) read more

LA Fitness - He loves Kids Club! - Gyms Near Me - Riverside, California

This place is dirty AF. Roaches and.crickets everywhere. Restrooms always dirty. Equipment dirty. Mats are beat up and ripped. I always leave feeling so gross. Cancelling my membership ASAP. read more

I love working out at this gym because it's spacious and the staff is helpful. This location has a whole separate weigh room, functional training area which serves as the heart of the gym. The large windows really allow for sun to travel through the gym which is something I really appreciate about this location in specific. Staff here really cares about their members, and the personal training department goes above and beyond for their clients. This location also offers several different group classes throughout the week. There is something for everyone! Personal training bootcamp, Pilates, and group classes! Would recommend! read more

Jonny, who is a representative there is a liar. He overcharged my friends a lot to do their dual memberships, costing around 300$. If you sign up, make sure it's not him or be very vigilante. He is grimy and will just want every penny you can give him. He also told me that he'd be able to get me 3 months for any of my friends or family at any location and when wanting to redeem it at a different location, he started acting brand new and couldn't do much if it wasn't at this location. ( which is understandable, but that's not what he said at first) Just be careful when dealing with him, he scummy and will do anything he can to rob you legally. read more

Worse customer service here, front desk with a manager there standing yapping away. No hello welcome, you even have to scan yourselves in. Again awful service I mean no service since you're not even acknowledged. Don't forget that the guest pays the bills, how do you think you get a check unworthy of. read more