I decided to come to this location instead of the one I went to before on Melrose. Saved $12…read more Staff was nicer. I kind of wonder if the previous location pulled one on me by saying I needed something when I might not of, but I didn't need to worry about that here. They did mention something about leaking transmission fluid, but when my mechanic checked it out, there wasn't anything wrong, but at least the employees here didn't try to be aggressive in having me take care of something at that moment (and I honestly don't know crap about cars so I don't even know if that is something they would even handle). The wait was a little longer since there were a decent amount of cars in line, and now I can see why. Next time around was with a primarily female staff, and they were a little more insistent on letting me know what needs to be addressed, which I should have made more clear that they didn't need to do so. I just want the oil changed. Overall, this is a decent Valvoline with a cool staff.

I've been coming to this Valvoline as of this year for oil changes. I have to say that each time my…read morecar was serviced here, I had a really good experience. The staff here is noticeably young. But don't let that fool you, these young adults know their stuff and they are extremely efficient. I'm very appreciative of the quality of their work. Can't say enough good things about them. They take care of whatever you need and get you out in a time that is beyond reasonable. I'll definitely keep coming here.

Ronnie really came through for me. My 2017 Altima suddenly started revving on its own, had trouble…read moreaccelerating, and threw a check engine light, so I brought it in expecting the worst. He found a few different issues, including the throttle body, a leaking valve cover, bad spark plugs, and a dead battery. He took care of everything, replaced the air filter, did the throttle relearn, and even power washed the engine to clean off all the oil at no extra charge. He also replaced the battery in my key fob for free, which was a nice touch. The total came out to around $1,600, which I thought was very reasonable considering how much work was done. He was straightforward, explained everything clearly, and I never felt like he was trying to sell me anything I didn't need. The car is running great now. Definitely happy I brought it here.

Ronnie is the best! Ronnie is taking care of our cars for…read moreyears, Ronnie is a skilled, knowledgeable and honest mechanic. I can't recommend him enough

Rudest service ever. Usually Beverly Hills is known for…read moreprofessionalism and quality service, but this place must be allergic to those qualities. Flat tire Towed in Treated like a leper Rude to me and the Hertz CS lady on the phone. Seemingly pissed that I wouldn't just pay him $55 and get reimbursed, which is not how rental companies work. Seemingly pissed that he had to DO HIS JOB. If you like being treated like crap, this is the place.

Kenneth was awesome and provided excellent service. Denis the tech was extremely quick and they…read moreboth got me in and out of there fast. Will definitely be coming back!

Dropped off my car today for a bumper replacement, dent, and some scratches. Avo was warm and the…read moremost reasonable and transparent repair person I have met in my life! he insisted on not fixing several scratches i can fix myself, and openly talked out my options and things to consider for my other repairs. gave me some great tips on how car shops work and gave me a fair and reasonable estimate. cant wait to get the car back! [update] they finished exactly when they said and the price was exactly what they estimated, even though they did a bit of extra work. can't recommend this place more. best car shop experience in my life!

They changed my oil with nearly no notice, the price was very good and the entire process was…read moresmooth as silk. Nice people, great work, great price, what else could you ask for? Had my work done 9.17.26.

Gary is amazing. He is extremely professional and he was super patient with me when I was acting…read morelike a first time mom and needed to get my transmission replaced. He charged me the best possible price I could get for such a service. Trust I did my research. He is very transparent and his team did a very thorough inspection of my car and discovered I needed motor mounts. Everything was replaced, and in a timely manner.He returned my car washed and waxed, and my engine is sparkling like the day I first got my car! I couldn't be happier. I would highly recommend GARY AND CAROTECH for ANY OF YOUR AUTOMOTIVE NEEDS!

Very disappointing experience. I would not recommend this shop…read more Before visiting, I carefully checked their reviews and saw many positive comments, so even though the shop was quite far from me, I decided to trust the reviews and make the trip. Unfortunately, my experience was completely different. When we called, they seemed willing to help, but when we arrived, the older gentleman who appeared to be the owner was extremely rude and disrespectful. Instead of listening to our concerns or trying to understand the situation, his attitude toward us was very unprofessional and dismissive. As a customer, I felt that I was not treated with basic courtesy or respect. I also found their diagnostic testing fee to be significantly more expensive than other shops I contacted. Overall, I wasted my time traveling there and left feeling very disappointed. Customers deserve to be treated with dignity, respect, and professionalism regardless of the situation. I will also be reporting my experience to AAA and asking them to review this shop's AAA certification.

Every time I need an oil change I always come to this location so Deandrea can take care of me! He…read morealways goes above and beyond! He is thorough, honest and fair and I always feel in good hands at this location. As long as there is no line, you should be in and out within 20 minutes tops. Their prices are fair and there's always a coupon online- so double check before arriving. Thanks again to Deandrea!

Very welcoming very informative The manager Ashley , came…read moreby introduce her self very kind and very knowledgeable The service was smooth and clean. Very recommended and the value is great I went in for an oil change. And the experience was very pleasant n fast

I had several things done to my 2015 Murano. It was willed…read moreto me by a friend and so I wanted to get it up and running properly. Muhammad, attended me and talked me through everything. I services - oil change, brakes, etc., I requested were super specific as I am going to be doing some driving in the next few months and want to make sure my travels are uninterrupted. The cost was high. I expected it to be. I had a lot done. So far so good.

You can get your oil changed here. Don't expect much beyond that…read more I just moved to the area and wanted to stick with Jiffy Lube since I've used them in the Valley for 12 years and I assumed my vehicle history would be viewable in my profile, keeping one thing simple during the chaos of a move. I was very happy to see this location was a little slower than the one I previously went to as I was able to just pull up and not be in a que of vehicles. The check in and overall oil change was efficient and smooth. The person I spoke to was fine; not overly personable or friendly but did his job. What brings my overall experience down was that as I left the person handing the vehicle over asked if I paid; which is a totally valid question but something I've never been asked at any oil change shop since most times you're leaving the waiting room where you pay. I kindly said yes and hold the receipt up that was in my hand. He maybe didn't hear or see me hold the receipt up and asks me again if I paid and i say yes again. He doesn't acknowledge my response but instead starts to walk away but watches me suspiciously as I enter my car. That final interaction of feeling like I was being accused of not paying for the services is what makes my experience not the best.

This place (specifically Carlos) is incredible. Had a situation happen with my car a few blocks…read moreaway, and Carlos immediately drove over in his own car, took time out of his busy day, and helped. He figured out the issue within minutes and was so kind. Will be recommending B&S Auto to everyone. Thank you Carlos!!

My rear view mirror fell off, so I went there to ask if they could fix it. The greeter told me…read moreeveryone was on lunch but got someone anyway. The guy who he brought over took one look at it, told me something was bent on the plastic part and he couldn't fix it. So of course I drove away, pulled over, and fixed it myself. Don't waste your time here.

Great place go see Sam they will help you! They understand how to repair your car! Thanks Sam!read more

Sam is the best He fixes any car ,for 16 years I always come here they open Sundays thank you.read more

honest fair fast helpful. Gave me a great deal. helped me over two days with multiple tires…read more Had a warranty with them on a $1800 tire for my BMW M3 which popped and they replaced it right away with no charge. Seemed too good to be true. I highly recomend this company. Ive used the one on La Brea as well and they were just as helpfull and gave me a great discount on several occasions.

I came in this morning to have my tires filled with air because my tire pressure sensor keeps…read morecoming on. Before the gentleman started, I asked if he could let me know which tire was low so I could keep an eye on it. After he finished, I asked him which tire it was. He didn't answer. I asked again, and he just walked away without saying anything. I wasn't expecting anything complicated, I just wanted to know which tire had been low. It was disappointing to be ignored, especially after asking twice. I've always had great service here, so this experience really stood out. Everyone has an off day, but a little communication goes a long way, and this interaction didn't reflect the level of customer service I've come to expect.