I woke up to a nail in my tire on Sunday morning. Luckily Just Tires was open so I inflated my tire and drove it over. They were able to add me to the queue of people waiting to get their tires fixed. I had been before, bought all new tires there because I had a flat last year, due to wear and tear. My tires hadn't been replaced since I had bought the car in 2018. When I came back to get my car, the tire was patched and covered by the warranty that came with my tires. They also repaired a part of my undercarriage that was taped up, after running over an object in the road. It had been bothering me for awhile and I wanted to fix it but just hadn't found the time and they did it on their own volition. Really appreciate it. Checked something off my list of things to do. Would recommend them for others in need. read more

I stopped in for a tire patch after noticing a screw in my tire. The repair itself was straightforward and the technician was honest that it only needed a patch rather than trying to sell me a new tire. The repair cost $65 and they completed it while I waited. The part that stood out to me was the interaction during the inspection. When the employee asked where the issue was, I began looking for the screw in the tire. After a couple seconds he asked me to pull the car forward, and when I didn't move immediately he raised his voice and repeated it very loudly. I told him that I didn't appreciate being spoken to that way, and after that the interaction continued normally and the repair was completed. In the end the work itself was quick and solved the problem, but the tone of the initial interaction made the visit uncomfortable. Hopefully it was just a stressful moment on a busy day, because the actual repair service was simple and effective. read more

When I arrived around 11:30M on a week day there was only one parking spot left. I walked in to a small line. It took me over an hour after dropping my car off to even get a quote for new brake pads and rotors, and I had to call them since they didn't call me. The quote was almost $200 more than the place I usually go to in LA for brake work. Then they said it won't be ready until 5pm. I left since I had to pick up my daughter from school and took it to my usual place the next day. It is a convenient location, so if you have a few hours to kill the Beverly Connection and CCC are very close by. But my impression is that they have a lot of business and not enough workers. Everyone looked and acted tired and overworked. And they are also way overpriced. read more

I brought my vehicle here out of convenience to address a slow leak. After inspecting the tire, they refused to perform the repair, claiming the tires were too worn to be safely serviced. Their initial response was to push a full set of new tires, then retreat to attempting to sell a single replacement tire--despite the fact that the issue required only a repair. I have extensive experience maintaining and repairing my own vehicles and am well aware of accepted safety standards regarding tire wear. While they cited "safety" as the reason for refusal, the threshold they applied was excessive and appeared designed to drive unnecessary tire sales rather than provide reasonable service. Customers should not feel pressured to spend hundreds of dollars simply because a repair is declined. They advertise tire repairs at $75, which is already high. After asking me to leave my car for up to three hours, they called me back in less than an hour--not to complete the repair, but to refuse service and upsell new tires. I then took my vehicle to another repair shop just three miles away. That shop made me aware of the tire wear without any pressure, performed the repair immediately, and had me back on the road in under 10 minutes. It was a family-owned business with excellent customer service. Their repair fee was only $33, and I tipped the repairman an extra $20 for his outstanding service and still saved money. Based on this experience, I would not return to this franchise location. Do not waste your time or money here when more honest, efficient, and customer-focused repair shops are readily available. read more

I just waited on hold for about 15 minutes to speak to someone before the system automatically hung up on me. Also as an update, I went to a tire shop 10 minutes away, told them the story and they laughed. They patched the tire in a few minutes and moved on. You guys are nothing but a scam. read more

They are completely rude and clueless. Don't worry about good customer service because you won't get it here. If you want to get your time wasted and pay for services that you won't get good quality for then this is your spot. read more

Came in for a tire issue and was completely ignored for several minutes despite obvious eye contact. I understand being busy, but basic customer service starts with acknowledging a customer. The interaction that followed felt rude, so I unfortunately left and went elsewhere. I'm sure their service work is great but hospitality is not read more

I went to go in for a tire replacement yesterday because my rear right tire was low pressure. Nice guys at the shop, able to fix the tire. However, they did a sloppy job. When I left the shop, my tire pressure light was broken and not reading any of my tire pressures, when it was working just fine right before I went to the shop. I called the shop to bring up the issue, but they told me I'd have to wait 1.5-2hrs to get it checked out, which was crazy because I was just there and the issue happened after they worked on my car. I'm not from the area, and so there was no way I could wait that long. When I went to my local shop the next day to check it out, it turns out the entire right rear tire sensor was broken, sheared off, mostly because of mishandling of the sensor when the tire was fixed. I got an estimate of $120+ to replace the sensor, almost the exact cost of replacing the tire! In addition, communication was poor. They gave me no explanation why my tire pressure was low, immediately just telling me I needed to replace it. There was also no explanation on the type of tire they replaced it with. They also tried upselling me on a $300+ battery, claiming that my car "cranked too slow" when it cranked just fine. They didn't even pop the hood to look at the battery. Sounds like a bit of a money grab if you ask me. Overall, 2 stars just because they did replace the tire and I was able to drive. But they did cost me nearly double what I paid for just the one tire by breaking the sensor. And plus the "battery assessment" was way too weird and came off as a way of leeching money off someone who wouldn't know any better. read more

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Expensive. I was towed here, otherwise would have left. One tire replacement (a Michelin Primacy All Seasons) cost $471. Significantly cheaper elsewhere. read more

There was an extremely disrespectful and condescending staff member working the front desk. I explained to him that I had booked my appointment and was scheduled online for the time slot I showed up for. He wouldn't even hear me out, he just kept saying "it's not happening today, why are you confused?". He stated that my appointment was invalid and that only the manager would be able to help me. Not only am I confused to why I was able to make an appointment today, I'm also upset that I wasted time coming to the store and planning my day to accommodate the tire replacement. Right now there are (4) guys standing around doing nothing looking their phones and yet they are unable to complete my tire replacement? Truly terrible customer service. read more

Just Tires - Tires Near Me - Los Angeles, California

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Had the absolute best experience today! I had a large screw in my tire and went to pep boys who told me my tires were "too new " and can only be replaced... decided to call Just Tires and they went quite literally above and beyond to help me. Had me text photos of the tire and told me to bring it and they most likely can fix it. Not only did they confidently fix it, they had me in and out within an hr. David was the absolute nicest most helpful person I've come across in a long time. He's smart and he's honest. I highly recommend this place for tire needs!! read more

Just Tires - Up on the racks within 20 min - Tires Near Me - Los Angeles, California

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Do not go here, maybe not even any Just Tires. They are so greedy! My sister spent over $700 on new tires and alignment, less than 4 months later she got a nail in her tire and the guy tried to charge her $47 to patch. This is ridiculous! I found so many places who do it for free. The staff is rude as well. There's better tire places out there with better service, go there. My sister ended up finding a place nearby that patched her tire for $20. I read some of the other bad reviews, they seem accurate because of my sister's experience as well. read more

Theo and the guys at Just Tires were fair, honest, and quick to complete the job of getting new tires and an alignment. I would highly recommend them! The car rides great now! read more

Finally someone answered the phone, screamed into it something unintelligible then put me back on hold without getting a word in edgewise. Very classy and expensive outfit. Never again. read more

Theo was helpful, kind and efficient. I was able to get my tire fixed in under an hour!

I went in thinking I need to replace my Tesla tire again as this has happened to me several times. Ricardo checked my tire and spent a lot of time looking for a nail, hole or defect and in the end told me that the tire is fine and just filled it with air. I was so grateful for his help and honesty. I would highly recommend going there to Ricardo specifically. read more

My visit could have gone better. I saw online that I could come in for a free consultation, so when I arrived I asked for a diagnostic. The service professional asked me what was going on, so I told him that my tire pressure light had gone on and I had filled my tires with air, and the light was still on. I was worried that there was a nail or something else in my tire creating a slow leak and that it would be better to get it patched right away, rather than driving on it. The service rep told me there were three possible reasons, 1 that there wasn't enough air in the tires, 2 that there was too much air in the tires, or 3 that the light sensor needed to be adjusted. Since every time this is ever happened to me in the past I've actually had some object in my tire that eventually caused a flat, I explained that I wanted someone to look at my tires because I couldn't see any objects and that were in them, so someone would need to put it up on the thing and look at them from underneath. He told me that I had asked for a diagnostic, and that he'd given that to me. But giving me three possible options is not giving me a diagnosis. I asked him if there was a reason why he didn't want to have someone look at my tires, and he said no, why would he want that? We just weren't on the same wavelength, and I had a hard time hearing him because he was soft-spoken and reserved and also wearing a mask. So once again I asked if they could please look at my tires and make sure there was nothing in them damaging them. He explained what the cost would be if they needed to patch or that they would let me know if it was something more serious. The wait was going to be about an hour, so I left to get something to eat at a nearby cafe. A little over an hour later, the service reps called to tell me that my car was ready. I asked if they found anything, and he said no. Nothing? I asked. He said that my tire pressure light had to be reset, and that there was too much air in my tires. I actually had no idea that I had to manually reset my tire pressure light on this car. I've had it for 4 years, but the tire pressure light has never come on. Any other car I've ever driven, when the tire pressure light comes on, it's either because I have a flat or a nail. Or, the tire pressure light simply resets itself once I add more air to the tires and drive a bit When I came back to retrieve my car, I told the service rep that I hadn't known that that was something I had to do, and he said, I tried to tell you, but you wouldn't let me finish. Okay, I guess that's my fault, but to be honest, he never asked me if I had reset the tire pressure light. It only asked me if the light was still on. Anyway, not a big deal, and I'm sure he did everything by the book, but it was very awkward, and I kept feeling like I was insulting him or wasting his time for being a bother or being stupid. And by the end I kept apologizing. I asked how I can reset the tire pressure light by myself so I don't have to bother him again. He said, it's no bother, but then he didn't really tell me how to do it, he just told me there's a button on the dash. Back at my car, of course now I see the button and I guess I know what to do with it (if I remember next time). But this interaction doesn't really make me want to go back there. read more

The staff is very rude and unhelpful. Claim to have a 2.5 hour wait when there is no one waiting and multiple employees just walking around.

Saturday April 12, one day before Easter Sunday. Although very busy they found a little time to check my tie air pressure. Very polite and respectful and to the opposite of the gas station, I visited before, it took less then 3 minutes and the tires were balanced and there I went. A free service and for sure will impact my decision where to buy my next tires. THANK YOU THANK YOU read more

Do not go to this location. I went in to fix a nail in my tire. They charged me $20 more than the location in Venice, which I was just at for the same issue 3 weeks prior. Then they told me they did a "complimentary" check of the car and I needed a new battery and had no oil in my car. Luckily, I had an oil change, which included a battery check, the day before and knew both of these were false (I also checked the oil level myself when I got home and it was full). Assuming they straight up lied to me about both things for money. read more

I've been going to this location for years, from tire replacements to brakes, yes, they do breaks. My last visit was about a month ago, tire had a nail in it, and I was going to need a replacement, 20 minutes later I was rolling out with a new tire. Side note: When they replace your brakes, they do the rotors and the pads, not just the pads. Take a book with you and relax while the pros take care of your bucket. read more

Unreliable. They will patch your tire for $65 then tell you it's unfixable and you need to change a tire. Staff is rude, wont give you and answers. Basically pay and leave. read more

Terrible Service - Avoid at All Costs I came to "Just Tires" for a simple Uber inspection, and the entire experience was a disaster from start to finish. I arrived at 8 AM, as instructed over the phone, only to be told that the inspection person doesn't come in until 10 AM. Fine, I came back after 10. But then, the rude, unhelpful front desk employee told me I'd have to leave my car for an hour--FOR AN INSPECTION THAT DOESN'T EVEN REQUIRE THEM TO DRIVE IT! The staff was clearly bothered by my presence and made no effort to provide even basic customer service. This place is either a scam or just filled with lazy, miserable employees. Avoid at all costs, especially if you're getting an Uber inspection done. Save yourself the headache and go somewhere else. read more

Pretty lucky that they have tire shops like this especially on a Saturday they were looking at to take me and I needed a patch my tire and unfortunately I got the rough news which is more than one tire her nails in it... But since this is California that should shock literally no one lol... Especially Southern California I think it's literally a well-known secret that selling tires is a never ending endeavor. Just tires is pretty efficient when it comes to greeting you and making sure you know how much time it's going to be in my case I've never had to spend more than an hour or two... But if it has taken longer they've always made sure, they have a lot of really great deals here it's literally one of the best large chain franchise tire businesses that I could recommend. read more

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Came here after getting a screw in my tire. Paid them to plug it. I looked at my rims after. The tire tech completely destroyed the rim. Ugh. Can't believe they would handle a tire like this. Never had a car been treated like this. read more

Just Tires - Shredded my new Tesla model X rims - Tires Near Me - Los Angeles, California

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This shops the worst. Beyond disrespectful. Rude workers with bad attitudes who are inexperienced. Go anywhere but here. Big guy with the gauges in his ears does not care about your vehicle or doing the job correctly. Guy that drives the jeep that works the front desk will take all his frustration from the world out on you when you when you are just trying to buy some tires. Do yourself, and your vehicle a favor by going somewhere else. read more

I love doing community outreach. It is so rewarding to see the looks on people's faces and reactions when they are inside a moment of kindness. That is what happened to me today when I took my car to Just Tires to get the yearly Lyft inspection. When my car was finished and I went back to the receptionist, she informed me that it was $25 and I did not have the cash so I texted my best friend and he sent it via Venmo. Their atmosphere was nice so I was sitting in the lobby, enjoying the peace. Dasiah called me to the counter. When I went over to the counter, she was counting out a stack of one dollar bills and food has just been delivered. I immediately started joking with her. I said, with a smile on my face, "I'll take a little bit of that food, if you can spare it. She chuckled and kept counting the one dollar bills. Then I said, "You have enough dollar bills there to hit the strip club and laughed. Dasiah kept counting and replied, "These bills are for you. We all chipped in and we are paying your fee for the check-up. I was absolutely stunned and I said, "What...wait...what?!?" I'm not usually speechless, but I was this time. By then, my friend had sent me the money so I offered to pay for the services and they would not allow me to do that. Their act of kindness really touched my heart, and it made me feel very special. Thank you to my mechanic, Jorge (pictured). Thank you, Just Tires staff (Dasiah, Carl and Carlos and anonymous) for you above-and-beyond customer service. You made my day. read more

Just Tires - Just Tires on Beverly. - Tires Near Me - Los Angeles, California

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Great staff! Knowledgeable! Need tires and want to deal with good folks, come here! Definitely recommend this place !!!

BEWARE!!! I got a nail in my tire and took my car to Just Tires on 8425 Beverly Blvd. The front desk was friendly but this place had no intention to repair my flat. They kept my car for 3 hours and then called me to tell me it was not repairable. Their only motivation was to sell me a new tire. My tire had less than 3,000 miles and the nail was in the center of the tire. The cost of a new tire is over $500.00, I don't have a money tree and that is a huge cost. I then took the car to an independently owned tire shop and they repaired flat. I was told by the AAA tow truck driver that Just Tires never repairs flats, they only try to sell new tires. I have attached a picture of the nail in the tire. If you have a flat take it to an independent tire shop. read more

Just Tires - Nail in tire that was repaired by another tire shop. - Tires Near Me - Los Angeles, California

I went because I had a nail in my tire some very lazy employee walked me out to my car and said they couldn't help me unless I wanted to buy new tires and sent me on my way. So what did I do? I went to their other store on Highland without telling them. I went here on Beverly Boulevard and they help me they patch my tire and it was great. It cost 50 bucks but at least they're not lazy worthless employees. read more

Overcharge. Add Ons. Rip off!!! They add tire insurance after. Each tire. Don't tell you. $25. Wtf! Last min place. I know cars. Tires. Cost. The girl of course threw me all these high numbers. I was like really. Tried to triple charge me all these fees. No COMP lube! read more

Just Tires - Tires Near Me - Los Angeles, California

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To say, this was a bad experience from a customer service point of view would be an understatement. I was greeted by a team member that was watching or listening to something on his phone, and did not even say hello to me when I approached the desk, he basically grumbled at me. Absolutely no customer service skills whatsoever from anyone that works at this location. When I arrived home, I noticed that the center logo cap was missing from the wheel so I drove back and told them that it must not have been secured properly because it wasn't on the wheel when I arrived home- when the team member came back in from the service bay, he walked by me, grumbled at me and said it didn't fall off, It was never put back on. No apology whatsoever. More attention was given to their phone activity than the paying customers that chose JustTires for service. I would never come back to this location for any further service, and I would strongly advise anyone else to do the same. read more

Probably the worst experience I've ever had at a Just tires. I decided to pop in and get a quote on a couple of tires. I can't even say I was greeted, I was literally grunted at, it was sort of a "Ya?" From a man named James, who seemed to be very angry. I said I was interested in buying two tires. He asked what size? I said I had no idea. He said, well you should know. I felt like I should apologize, as he brushed past me heading to the cars. He looked at my tires, I asked if they would be rotated since the new one usually are put on the rear. He replied, "well, if you want". Then he went back in and said nothing more, he handed me a quote. At this point the other salesperson could see how poor his attitude was, and stepped in. Explaining all the details that I needed. It was so unpleasant. I felt traumatized! You'd think in these times, post covid when you're spending good money, you'd get at least a pleasant service. Fortunately I didn't have to get the tires at that moment. I called Globe tires, only to find out the tires that I needed, and already had were no flat. Which I wasent going to get from the guy at just tires, he recommended regular tires. Which would have given me two different sets of tires. So sad. I used just tires for years. Never again. read more

All of the recent reviews about terrible customer service are spot on. I dropped off the car during closing hours for a flat tire repair and was told they'd fix it in the morning. I waited until noon the next day to call and ask about the status, and it sounded like they had forgotten all about it and said they would start on it right away. I missed their call back about an hour later, where they didn't bother to leave a message. I called back and asked if it was ready to pick up, and they said yes. I showed up about 30 minutes later, paid, and the gentleman in the front gave me the keys and then went back to playing on his phone. I asked if someone was going to move the car that was blocking me in and he acted surprised it wasn't pulled out already. He asked for the keys back, took them out to someone in the garage, came back in, and told me they'd pull it out for me. I waited for about 10 minutes and then asked if they knew I was standing there waiting and he replied, "they should," and then just kept playing on his phone. So I went out to ask one of the techs to move the vehicle blocking mine, and was told to wait until the tech who owned the car blocking me in was done working on another car. Doesn't seem like anyone wants to be there. read more

Amazing !! Kenneth is so smart and honest great guy thank you so so much !!! He checked my tire and took care of everything

Just came here to get my back tire checked and they found a screw in it. They told me to go get a plug at the 76 station a mile away. Thanks a lot for nothing... When the had me back out of the tight space the jack/lift was up and hit my front left tire as I backed out of the spot. My good tire tore open and now I'm stuck here waiting for AAA! They offered me $200 off $1100! Seriously? It's their fault! I've been coming here for years. Never again! Don't tell customers to squeeze into stupid little spaces and then tear their tires on your equipment. Pisssssssed!!!!! read more

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Theo was Great to work with. Over the top helpful. Thank You Theo, Marvin Blaine read more

Prices are above competitive Customer Service is like ( oh wat you want) Almost like - why you bothering me.. but the job gets done read more

I just waited about 25 minutes to just get a simple quote on a tire. I don't think these people know what's going on. read more

Just Tires - The hold time before I gave up - Tires Near Me - Los Angeles, California

AVOID AT ALL COSTS. Disastrous service. Went on their website to check tire availability, chose the location (this one) to get them, and it showed the tires were available, so I made an appointment and checked out. I get there and they tell me they don't have the tires, they never did, and that their website can say whatever it wants but that they don't have them. Top it all with rude service. Are you kidding me?? read more