This place is unfriendly. Suervisor or manager doesn't have the sense of urgency nor the etiquette to be faster when someone is waiting. He let his new employee do all the work while I was waiting, and let the other new customers who came after 20 minutes of me being there. Not even concern about the well being of people. I needed to go to a restroom, but they say it's not in service. I said need to somewhere to go to restroom, and all he can say is go instead of helping his employee. What a**hole. read more

I normally don't leave bad reviews, but I feel this experience deserves to be shared. Everything started off well -- I ordered two strawberry paletas, but one of the strawberries inside had gone bad to the point that I had to spit it out. I went back politely to ask for a replacement. I don't speak Spanish, but I tried to communicate clearly and respectfully. Instead of understanding, the manager argued with me, insisting the strawberries are fresh every day. I explained that I wasn't questioning their overall quality -- just that this one strawberry tasted bad. When I chose another paleta to replace it, the manager went so far as to question why I would choose one with strawberries if I "didn't like strawberries," which wasn't the issue at all. The problem wasn't me disliking strawberries, it was simply that one had gone bad. As a customer, I expected a simple replacement without unnecessary conflict. The way the manager handled the situation was unprofessional, and it left me disappointed with what could have been an easy fix. read more

La Michoacana is always a go-to spot for snack or dessert cravings. They've got tons of options--ice cream, popsicles, aguas frescas, and more. This location is in a small shopping center, and even when we stopped by 30 minutes before closing on a weeknight, there was still a line. Big shoutout to the lady behind the counter holding it down solo--she was handling everything with a smile! read more

La Michoacana Deluxe - Mangoneada small - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

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Idk why the low ratings but I had a pleasant experience and enjoyed our ice cream in peace. It was about 10pm on a Sat night and wow the line was out the DOOR! Safe to say that this place is poppin despite the low ratings lol. Soooo many ice cream flavors to choose from and other treats as well. We opted for a double scoop which was $5.99 or something but they charge 99 cents to use a card which is fine it's just a dollar these other reviews need to chillllll lol. ANYWAYS back to the ice cream, I ordered strawberry and my fav chocolate ever-- FERRERO ROCHER! The strawberry was light, refreshing, and fresh. The Ferrero was amazing & even had bits of the chocolate in there which made it 10x better. Def a great combo, kinda like a choco covered strawberry which they sell btw. It has come to my surprise that they also offer crepes here! Def coming back even if the line is long. read more

low rating mostly because of the small esquite portion (there are other la michoacana locations that give me twice the size for $8), horchata tastes good but is a little chalky read more

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Good ice cream place for a quick snack after lunch. Price is not too pricey. They have lots of flavors. Coffee is ok - not enough coffee flavor to me, but the husband likes it fine. They also have chamango. Average. read more

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I have ordered from Uber eats a few times from this location and my experience was great. We loved our crepe with ice cream. It was made fresh and delicious. Today's visit, we went to chipotle which is located in the same shopping center and I saw the sign for la Michoacana and had a craving for something sweet. We got strawberries with cream and a cup of ice cream, guava and lime which are my favorite flavors. Everything was good, the strawberries and cream had yummy coconut and raisins I think, it was delicious on this hot day. We are staying in Anaheim and our trip here has been amazing. We loved the shops and the entire ambience. Thank you read more

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I ordered through DoorDash! Aside from being expensive it's a small fruit $11 ! I should have seen the reviews and rating before purchasing here. But disgusting there was a blonde hair in my fruit. Gross!!! Trash it goes read more

La Michoacana Deluxe - Disgusting blonde hair - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

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No prices listed anywhere and was charged .99 for using Apple Pay. It's the law to have prices listed.

There was a couple that arrived before me and worker thought I was with them and so I don't understand how that was possible if I arrived after, she completely ignored me. I asked her for the flavors of the popsicle and she said when your ready let me know and I just ordered anyone because she was leaving again and then I told her you are here to help not to ignore. She was very rude and didn't want to help. If this lady is there be prepared to wait a long time and be ignored. She acts like she's giving you food for free! read more

La Michoacana Deluxe - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

Unbelievable!!!! They charge 90 cents extra when you pay with a credit or debit card! This is ridiculous, and over that agua fresca de fresa taste really bad, Ot taste like is not refrigerated. Thats why I'll never gone come again to this location read more

La Michoacana Deluxe - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

My mother in law wanted some ice cream. So I decided to stop by here and grab her some goodies. The girls working here are so friendly and helpful. Got my mother in law a large 3 scoop cup. Vanilla, strawberry queso, and pine nut. The young lady helping me was very generous she gave me 3 huge scoops. I also got 3 paletas one strawberry milk, passion fruit, and vanilla. Mother in law approved! :) Wooooohoooooo! Definitely recommend this location. read more

I'm sorry, but nothing here is fresh, the fruit looks like its about to go bad, the esquites are flavorless it's literally corn from a can heated up in the microwave, cheese smells bad, the Mayo tasted horrible, point is I'm never coming here ever again , don't even get me started with customer service, they didn't greet us and it took like 20 mins for us to get our order, Try across the street tocumbo it never disappoints. ***update I have bubble gutt*** ‍ read more

La Michoacana Deluxe - What a joke, esquite more like jokesquite - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

Reporting this place to the better business bureau (BBB). This business charges an additional .99 cents to use Apple Pay but charge customers under the false pretense of charging for an additional topping. It's an ethical practice. read more

Very poor service toooooo slowly the two girls in front are so lazy for work !!!order for pick up ? By prepare for waiting almost 10 to 15 min and girls keep your name tag in work hours please read more

Horrible horrible place !!! Starting from customer service to their snacks !! I ordered on DoorDash 3 fruit bowls you got to be kidding me like 10 pieces of watermelon and 4 of mango wtf!!! Lol what a joke and the worst part it was $11.89 seriously the owner needs to adjust the prices he has no clue or at least put more product into it!! Called in and the manager (a man) doesn't even know what to say other than he "understand us" no you don't we just paid $89 for fruit bowls and a paleta which was flavorless was just ice (nance) $4 worst place ever don't waste your money here !!! read more

Best ice cream ever ! Had to trying the fruit one coco and mango with chili Costumer service are the best read more

I ordered the corn today and it was disgusting. The corn is frozen corn on the cob. It was mushy and tasted horrible. The staff wouldn't let me exchange it for anything. He said "everyone else likes it" i will never buy the corn again and i will never fo back to this location. read more

Beat service ever love it here amazing customer services. I been to so many and by far this my go to place ! read more

La Michoacana Deluxe - a watermelon filled with fruit - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

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Ordered a churro sundae and got the fake frozen churro cut into 4 pieces. Not the real deal, I almost broke my tooth biting into it! Ended up throwing in the trash and just eating the ice cream by itself. Save your money, and only pay for the ice cream instead of $7 for the fake churro pieces!! read more

I got some fresas with crema honestly the worst place ever!! The cream was just whipped cream and milk. The strawberries were black they aren't fresh they were extra ripe so the taste was gross! I would never recommend this place ... at least not for fresas read more

La Michoacana Deluxe - Fresas with crema .. - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

This is literally my favorite La Michoacana place in Anaheim! Since the 1st time I walked in, the ladies are so friendly and very attentive to their customers needs! Unlike other ones I've been to, this location has my FAVORITE Cookie Monster Ice Cream! It's always a pleasure stopping by here for a delicious snack read more

I have to pay a fee for pay with card.. that's no make sense I mean, few people handle cash on this times

I'm only giving 2 stars because they got my order right. 1 star for horrible shitty customer service over the phone

Stopped by on Sunday after mass with my kids and the place was super clean and there was a line. Service was fairly fast and the employees were wearing gloves so they are super clean at this location. My daughter had their cookie monster ice cream and she wants to go back because she loved it. My son had the Ferrero Rocher single scoop and I tried it and it tasted just like the chocolate. To go into the restroom you need to ask for a code but I guess that's ok since it keeps it clean. It was very clean. I had the waffle and they made it fresh. Tried it with strawberry ice cream and they put fresh strawberries and whipped cream. Overall prices are fair. The employee I forgot her name but she was very friendly and let me try over 10 ice cream flavors. I will go back. read more

If I could give them a zero I would! The girls who work there are super sweet and do their job well. The manager or owner whoever the man is though is rude AF. Placed a custom order of just apples and ordered more than what was needed. Barely the put the order and same day hours apart called back to ask to adjust my order and he said it was too late there was nothing he could do about it. Which the girl who I placed the order with earlier asked me to give her 15 minutes after opening to prepare the order! Meaning it's not like they are working on my order today , tomorrow or Friday! He could adjust the order but didn't let me so it's either me give away $50 I already paid or pay the other $50 Saturday and get the order. He needs to learn customer service skills from his employers. Because on top of it all he gave me attitude. Not coming back here again. read more

I love this place! I usually order a paleta or scoop of strawberries and cream ice cream, but with this cold weather I decided to change it up a bit. One of the employees recommended the crazy tamal they are offering now for December and I went for it and gave it a try. Well let me tell ya, it was delicious! A prepared chicken tamal topped off with cabbage, pork skin, sour cream and not too spicy salsa, yummmy! read more

Just went here with the family. You have to try this place ASAP! The mango Ice cream is an instant favorite!!!! FYI--their mangoneadas are awesome! read more