We've ordered takeaway from here over the years with no issues with the food. Nor have I had any issues with the low-key, nonchalant customer service. Low-key customer service should never be part of any establishment's business model, one should strive for the best. Despite that, we walk in knowing exactly what to expect service-wise. Switching things up a bit, I checked on their close-by competitors and realized that I prefer La Parada's dishes. Recently, I tried their fried fish for the first time, it was surprisingly tasty and much better than I thought. Knowing that they make a decent fried fish, and a few other good dishes, I will continue to make the occasional visits. TIP: No Seating; Takeout only. read more

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Never ordering from here again. The food gave my entire family a stomach virus one of ended up in the hospital because of it. Beware they may be serving old food. Literally created a yelp account just to warn the public about this. read more

I always order the steak here. It's delicious. This restaurant Recently changed its name to travesía on the go. It's a grab and go spot. Next door is the sit in travesía Resturant. Good luck and enjoy. read more

Always issues with them. Today drew the line. Waited AN HOUR AND 30 minutes for food they never prepared. I called asking whats going on, they said "7 mins away". I called back 20 mins later & they said "we never did your order because we dont have the item u ordered". & they couldnt call to say that from the beginning? If its not this its them delivering orders with missing items. Theyre a whole mess. read more

Great for takeout. I always get the pernil rice and beans, a side of tostones and a salad with grilled shrimp for my wife (SOMEbody's gotta be health conscious). It's always on point. Maybe they could give more beans, but that's as close to a complaint as you'll get from me on this place. Keep doing what ya's do, you guys are great! read more

The lady by the cash register is an absolute nightmare, a horrible disposition and very unprofessional... The food is a hit or a miss and they act like they are giving the food away for free, you're spending your hard earned money and the food is low quality and mediocre, and the service is like you stepped into an episode of the Twilight Zone... read more

Place is a hit or miss. They also take forever in making their orders. I try to avoid going there unless necessary.

I order a lot from this place we only had a couple of times that the chicken was really dry. The ladies on the phone tent to be a bit rude and I hate that they always assume you speak Spanish, so you have to keep repeating yourself a lot to get understood and sometimes it's hard to understand what they say too. But the food is good and the price is very reasonable. read more

This is my second time ordering from there and the first time we ordered fried chicken chunks with bone (chicharron de pollo con hueso) with white rice and beans which the beans I received an hour later. When I tried to call the place after a half hour regarding the beans because we were still waiting patiently, one of the girls kept me on hold for 15 minutes then hung up. I tried again and told a different female that the other girl left me on hold for 15 minutes and she says hold one and asked the other girl if she left me on hold and the lady then says to me, you are wrong she didn't do that and anyway your beans is on it's way. SMH, amazing. Not even an apology. The driver told me that they gave him the wrong address and he was very apologetic. In regards to the food, it was just ok. Not much flavor. Today we decided to try their Monfongo with penil (pork) and it was not good at all. Seriously, it was not good, I am still nauseous. So, let me explain why. Monfongo, that I know is fried plantains mashed with a little garlic and pork and served with a meat sauce. This Monfongo with penil was omg soggy... yes soggy. We tried to eat it because we were hungry but it was disgusting. It looked like they mixed fried platanos with boiled platanos and mixed in the pork. It reminded us of Mangu which is boiled platanos. It was not good at all. I am actually nauseous from it and my daughter in laws stomach is all messed up. I have photos of it and what is left. The one and only positive thing I can say about the monfongo is that they did put a lot of penil in it. I honestly tried giving this place another try but never again. I would not recommend. Poor customer service and the food is not that good. My opinion of course. read more

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Always on time. Food is hot and tasty!! Friendly staff and great prices. On Friday it is the place to eat.

Ordered last night. Delivery came on time and the food was really good. Had chicken empanadas, stewed beef and pernil. It came with rice and beans. We chose yellow rice. Will definetely order again and soon. read more

Food was great. Service was good because the workers know English and Spanish. I recommend you to get a lunch special of their pepper steak.

I had the white rice and red beans and beef empanadas. I thought it was very good. The place is very small but clean. The people were nice and attentive. I would continue coming here. read more

La Parada - Dominican Near Me - Bronx, New York

The worst I should've listened to the reviews. Waited over an hour for my delivery. Called the place twice to get an update. Finally delivery guy calls and tells me he was outside. He was lying. He didn't even have my address. I called seamless and tried to get a refund. Never even got the food. And I just read the review that someone charged $250 worth of clothes online using the persons credit card number from their Grubhub order. I will be calling my bank tomorrow first thing in the morning and setting up an alert. Never in my life has ordering food been such a nightmare. This place is a disgusting excuse for a restaurant. And the owner hasn't replied to any previous reviews so it's safe to assume he or she doesn't care one bit about their customers. read more

I'm literally laughing at the 4 pieces of little oxtail they gave me. Really? It's not even the big ones they usually have ‍ do better La Parada. read more

Two stars for good food and delivery time. Negative stars for having my credit card # taken and used to charge $250 worth of clothes from Fashion Nova, an online retailer for young woman's clothing. Being a middle aged woman with no kids, I would never order from a place that looks like it dresses the Kardashians. It's too bad, because the food here and at Traversia next door is very good. I won't be returning or reordering. read more

They canceled my order several times. No pology call. When I finally go to try their food it was disgusting!!!!! Meat was dry! Service was terrible!!! read more

To be 100% honest I gave them a two star rating because one I called and they hung up on me to the person I talked to didn't speak a bit of English three I had a call back re-placed my order for my order came not what I ordered but the food was good but the service is completely shit I would rather go to made in Puerto Rico Or Havana Café for the price that I'm paying for shit service I'd rather get better quality food but this is a good spot if there was a blizzard outside and they were the only ones open and the pork chops were hard as a rock that was so hard they could Break your kids teeth read more

Very good food. Typical Dominican food.... Not bad at all. I order the dinner special. One whole chicken, lg white rice, beans, and a small house salad for 19.99. A very good deal. read more

Enough already with this place. How many reviews do you need before things change? If you have no interest in fixing issues then people please stop ordering from here listen to the other reviews. I don't need a Spanish restaurant that bad in this area. I would rather drive somewhere and get better food and service. Tried this place 3 times and 3 times they disappoint, don't listen when you try and tell them what's wrong and then make excuses about we received a lot of orders at the same time. If you can't take orders and get them right then what are you working at a restaurant for? What kills me that there is no response from the owner to any reviews so he just doesn't give a damn. CLOSE PLEASE SOON!!!!!! read more

I go for breakfast in the morning.. The oatmeal is really good and so is the mangu and the prices are reasonable.

DON'T ORDER HERE!! DON'T WASTE YOUR TIME OR MONEY HERE!!! Ordered the Pernil combo. The restaurant Called me 15 minutes before the "estimated delivery time" to say they didn't have any. Got fried chicken combo instead. It was just ok. Beans were like bland soup. Delivery was 30 mins late (Although they're only a 10 min drive away) Paid for a salad. No salad. Called to correct it. Was told it would be sent over. Nearly another 30 mins later, call to get a status update. No answer. Call the delivery guy, he's home, never receievd a phone call from the shop about the salad. NEVER EVER AGAIN read more

Food is actually good. Their combo value dinner meals are a good bargain. Been there 3x. Nothing but attitude from the ladies. You're basically ignored unless you cat call them like the other patrons. Went tonight at 7:30. No rice! They said it will take an hour. This is after waiting 10 minutes of them ignoring me. I was the second customer in the place. They mention the lack of rice to the incoming patron. I guess I'm taking my business to my usual spot on gun hill. read more

Absolutely HORRIBLE customer service! I ordered many items from Grubhub to only receive 1/4 of the order! I called them to ask that they call the driver because I didn't get my full order delivered. The lady on the phone said "oh, you didn't get all of your order because we had over 6 orders come in at the same time so we didn't realize it". How can a business not review each and every order before it leaves the restaurant?! She then said that the other half of the order will be in my house in 10-15 minutes. 35 minutes later I call and NO ONE picks up the phone! So I call their next door restaurant (same owner), got a manager on and she said she'll talk to them and that she'll call me back. I never got a call back from that manager so I called La Parada again and they finally pick up only to tell me that they didn't have the seafood soup nor the yuccas I ordered but that they were making it from scratch and that they had to go get yucca from somewhere else (probably next door)! Excuse, after excuse, after excuse! I spoke to their manager there and he was apologetic but when I asked him to confirm my order, he put the same lady that messed up my order and kept on calling me darling, girl, etc like it was cute! I was beyond mad at that point because she only kept on mentioning 2 out of the 4 things missing and when I asked her what about the other 2 she said yeah, I have it - so why not confirm the order like I asked? Its not hard to look at my Grubhub order and see what I ordered over 2 hrs ago! When I asked where my food is, she said it's here and I'm like, ok, so when are you going to have it delivered? Goodness! I will NEVER order from this place again! Do yourself a favor and go somewhere else! read more

Their food is amazing but their service over the phone to order is extremely horrible I call 3 times to order and kept being placed on hole for over 5 min. I just gave up and ordered from else where. Their score would have been higher if I never had to deal with the horrible phone service. read more

Food is good, just be careful when ordering for delivery by phone or through grubhub. We waited hours one night for our order. Finally I had to pick it up myself after they tried saying No order was placed, although they took payment and knew which order I was talking about. I notice that if you order before 3pm you will be safe, otherwise be prepared to WAIT. Also, language barrier is very frustrating. read more

Foods good, service is ok sometimes it takes a while to get noticed or spoken to and the workers usually screaming to each other joking around n forget people are wanting to order other then that foods good read more

Love the food specially the mangu or what other people call it tres golpes not much space to sit in and eat it's more on the go kind or place and the delivery is also good guys are always very polite and respectful read more

If I could give this place zero stars I would. I ordered food through grub hub and received a message that it would arrive about an hour later. An hour and 20 minutes later, my husband calls the restaurant and is told "the food is on the way." 30 minutes later (now almost 2 hours after my initial order) we call back and are told that they never even started preparing our food. They were not apologetic at all and blatantly lied when we called previously to ask where the food was. Never again. Horrible service. I had to call grubhub to cancel and get my money back. I should've listened to the bad reviews. Not to mention they are literally 5 minutes away. Unbelievable. Don't order from this place. read more

Just like Jessica B. my family has had same experience with terrible service. I believe in giving new businesses chances to fix their issues before judging but by now they should have things in order. Each time has been a problem with either the service or the food. And yes the ladies that work there have been rude to my daughter and to my husband on several occasions. On one occasion I called to complain to the manager and to my surprise he was even worse than the other employees. One time I went in and waited over 1/2 hour for my order to then find out that the cook said he never got the order. Oh and they always run out of this or that. We never get what we really wanted! Terrible place. read more

This restaurant started off with quality food and quality service, however that has all but disappeared several months later. The food is mediocre and the customer service from the boss to the servers is lacking. They will argue with you over giving an extra condiment or give it to you with an attitude. The food is never cooked the same way consistently. Thus it's hit or miss with the flavor of the food. Do not waste your time if you want good service or good food here. Go to Havana Cafe, Malecon, or Brisas Del Caribe for better customer service and superior quality food. read more

this place is really small and gets humid. the workers are not nice, especially one of the female workers. they speak only spanish. she had the worst attitude. when you ask her to put it into separate containers, she has the worst attitude and then starts saying bad things like as if i can't understand her with her loud mouth. Stay away from here!!!! unprofessional and the food isn't all that great. waste of money. DISGUSTING read more