I would give one star, but the food is not bad. However, the customer service sucks. I literally just walked out because I'm waiting for someone to take my order and there's three girls on their phone, not even acknowledging the fact that I walked in so after standing around for five minutes, I walked out. The owner needs to rearrange it. It's also way too dark in there. read more

La Estrella Restaurant - Latin American Near Me - Bronx, New York

This suppose to be yellow rice. This rice is black. And i don't believe they even have this on the menu. If you don't speak Spanish, don't go here. They can't communicate well with English speakers. read more

La Estrella Restaurant - Latin American Near Me - Bronx, New York

The workers at this restaurant located at 1470 Jerome are very very very racist toward black people and there service show that over and over. If you don't speak Spanish they will have you standing there, if they are helping you they stop to service the customer that speaks Spanish and the guy that wears the red shirt I believe he is the manager witness this on one occasion. I believe he said something to her I don't know because he spoke in Spanish but she just laughed. This happened to more of us Black people which isn't fair if we are spending our money as well. They also have a bad habit of charging you more if you are Black something needs to be done about this immediately I will also be reaching out to more platforms until something is done. This is our community and if you don't wanna service everyone the same then relocate read more

This restaurant has horrible customer service and I'm very disappointed with my experience today. I ordered the lunch special with boneless chicken and normally I get a lot but this time I got such a small amount. I've been buying from them for $12 flat and they they decided today to charge me $12 plus tax when they've never done that before. I'm white and my partner is Spanish so he was talking to them and they were being very rude and ignoring us. He wanted another $12 lunch but instead of giving us that, they assumed without asking us that we wanted a small amount of food for his daughter which WASN'T fair. They didn't even communicate with us that they would give us a small amount and still charge $12. My partner was talking to the manager and they were all laughing and looking at us making fun of us for being upset and annoyed. Then the manager said it was ok to charge us $8 for the child's portion after my partner spoke to them. This place really needs to have better customer service and communication PERIOD! read more

I always call for delivery from this location, it's always so busy in the store and not in enough room to order. Most of the times the food is good but it is pricey, they up the prices every year. Looks like they don't have a certain recipe or measuring cups because one day the beans/ habichuela is salty or the rice or the meat. Servers are okay, I feel like they are under a lot of pressure and work, in a hot environment all the time. read more

This evening I ordered food from this restaurant as I have ordered here for over 13 years and I have only ever ordered chicken nachos nothing ever different. This evening I was sent food that was spoiled specifically the chicken was bad. I called and asked to have my ordered fixed I was told that my food was ok and that they were not going to fix it. So I spent $34 for spoiled food and no offer to fix it. I would never order from this place ever again read more

I ordered Sandwich Cubano. It is well known that these sandwiches have pickles and mustard on them, but no there were no pickles at all and hardly any cheese. The meat was overpoweringly salty and the bread was lacking. I also ordered mixed rice and beans and they only sent rice, no beans. I thought it was a waste of money and time and will not order from them again. read more

Horrible service and I speak Spanish I got hung up on 3x before I could order my lunch at work. The food pernil mofóngo was very flavorful and not dry but the lady definitely was bothered I spoke my mind about them hanging up on me because I specifically asked for ají sauce I verbatim said do not give me any red sauce or caldo from the bistec guisado and she didn't listen she gave me the red bistec caldo DISRESPECTFUL ASF! Order at your own risk, food is good though! read more

Horrible service. They make you wait 2 hours for a small order. The women that answer the phone are rude and obnoxious.

It's practically a deep egg roll stuffed with rice , beans , chicken. I give it a 1/10 only because it's too much oil , not appetizing.. looks yummy but taste oily. read more

La Estrella Restaurant - This is the ( Chicken Chimichanga. ) - Latin American Near Me - Bronx, New York

This restaurant service is the worst, yes they have good food but they are rude to you on the phone, you have to give your order to 3 different people! Furthermore, I ordered once with a card in person and they charged me a $3.00 fee for no reason. As of tonight I ordered a family meal and it took them two hrs and I'm only 5 blocks away they stop answering! Very unprofessional DO NOT WASTE YOUR MONEY HERE!!!! read more

I ordered food through Uber eats at 11:27pm, my order was suppose to get to me at 12:15am. I get a call around 11:57 from the DELIVERY DRIVER (not even someone from the restaurant), explaining that the restaurant told her to tell me that they are out of chicken. Not only did they not have the decency to call me and let me know they were out of chicken in a timely manner, they also didnt cancelmy order until I called them about 30 minutes later ! Idk what the food is like and the only way I'll try it now is if I order through Uber eats again and have them give me a refund. read more

For some reason this is categorized on Yelp as a Mexican Restaurant, which it is NOT. This is a Dominican Restaurant located in Grand Concourse. They have awesome lunch and dinner specials. This is as good as it gets Dominican food and cheap! I always order the Pollo al horno, with rice and beans, tostones and salad. I am a Fan and always visit this place when I am in NY! Always! read more

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I love their food !! Their chicken is always amazing ..Such a yummy blend of seasoning and roasted to perfection. I have also tried their rice and beans , sweet plantains , and their empanadas are on point ..I always do Take .. read more

This place is such a disappointment. Been a customer for years and the service is terrible. I will not return here they trust customers like complete crap. Don't waste your time. read more

Can't complain when it comes to getting good Dominican food. Small spot but decent servings as well. For more of places I've been to you could check my IG account: @gojomenu read more

This is the dominican restaurant of my childhood here in New York. Now I live in Dominican Republic but I love going here to lunch,dinner or anything else whenever there's time. I arrived yesterday and first thing I had here in NYC was a cuban sandwich with a "morirsoñando" or "Die Dreaming" if we translate word by word. This is an orange juice with milk that tastes wonderful. Due to citrus outage in DR I haven't tasted a good one in ages, and La Estrella delivered. If you are nearby, and are into latin or dominican cuisine, I highly recommend. For lunch today I am having some fried chicken loins, which they have THE best. read more

I'll give the food a 5 out of 10 very rude lady no manners my utensils were not clean at all my fork was bent she forgot to bring back the change read more

La Estrella Restaurant - a person holding a fork and knife - Latin American Near Me - Bronx, New York

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This will always be my favorite Spanish food restaurant. I was introduced years ago and I used to get the boneless chicken with rice and beans; my mouth is watering right now! After I started eating hall meat only including get it anymore. I decided to try the shrimp with a garlic sauce one day and it was soooooooo good! I would even have the white rice with beans alone if I had no choice! Lol read more

This is exactly the way I love my Spanish food. With love and just pointing ordering the food. This place is typical Bronx Latino food shop. 4 people lunch drinks less than $50. Which is iota when I am the only on who is with loot. Rice & beans, yucca, platinos, pollo, mofungo, cafe Bustello. Waitress only spoke Spanish which I really appreciate. read more

La Estrella Restaurant - Bacalao yucca arroz con habechuela - Latin American Near Me - Bronx, New York

For a Dominican restaurant, this is a great spot. I've been ordering take out for a while from here and it's always good. They have your number and address linked and saved in their computers so you never have to repeat it. I just finished eating inside for the first time and as always the food was excellent. I had bistec con tostones this time and I've had it plenty of other times as well. I've also had camarones al ajillo, mofongo, arroz, habichuela y pollo. All delicious and fresh. You can't ask for more when it comes to a Dominican restaurant. P.S. They accept AMEX read more

La Estrella Restaurant - Bistec encebollado con tostones - Latin American Near Me - Bronx, New York

I love this restaurant! The food is wonderful! I've tried their rice, beans, chicken, pescado frito and they are always a delight! Their staff is friendly and helpful. My favorite server is Chiky, she is personable and efficient. read more

For all the faults in customer service, this restaurant's single saving grace is the oven roasted chicken... made even more delicious by adding the garlic lemon sauce on it. Do their cashiers need an attitude adjustment like the middle east needs a resolution? Sure! Are their employees at times so disgruntled that you fantasize about them injuring themselves while they're preparing your order? Yup! Does the wait time, music volume and general feel of the place remind you of a Dominican version of the Mos Eisley Cantina from Star Wars? You betcha! BUT DAMN if that isn't some amazing chicken! Haha read more

Really great chicken But the pork chops are salty. I requested garlic and they told me they did not have it only after the food was delivered! read more

Very good spanish cuisine. Friendly waitress and chefs. Would recommend if you want to have a taste of spanish cuisine.

Yesterday, I had someone go.get me some.food from.there restaurant and they served the food with no care. The chicken soup had no seasoning at all. I really think i should go to another Restaurant. read more

I am giving it two stars because maybe...just maybe...IF u r straight off the boat from some super back-country shantytown in the Dominican Republic, this MIGHT in some ungodly way remind u of home!? Idk, but for everyone else... Hell to the nah mang. Horrible service. I swear this waitress heffa was drug in off the street this morning bc she is unable by any means to describe ANYthing on the menu!! What comes in the Picadera (sampler)? ' I dunno'.... What comes in the Ceviche 'hmm...I dunno'. RAS Woman, what do u know? 'I dunno'. Music so loud you can't hear. My friend (not really my friend at all) over here dancing in her bra and a net shirt swearing she styling. Knocking over our drinks. Have mercy..... Waiting forever for our food. And I bet it won't even be good. Wait, did this mess just come back and ask us to repeat what we ordered!? OMG how is it that everything we ordered to drink has conveniently 'Se Acabo' or ran out upon our request for second rounds. You better be into drinking Dominican Rum all night my friend, otherwise expect to be VERY thirsty. Oh and please, please respect yourself enough to stay long enough to catch the Karaoke portion. You'd kick yourself for missing it. I swear. read more

Found tiny Rocks inside my food and the food that was on my kids plate. When I went to get my money back they tired to say that it was in the beans and sometimes they miss that like if that was a good excuse. This place seriously needs to get checked by the health department. read more

This was pretty good had the usual rice beans chicken. Empanadas and Maduros. Friendly service.

Great food and fast delivery. Pernil is juicy and so is there chicken. Love the food and the service is great

Love Estrella. Eating there for years. Wish they would get their prices straight. I get a switch of price depending who serves me. Forever love the habichuelas and rabo read more

I like this restaurant, the food is really good. What i don't like is that they take a looong time for delivering the food. And the food a a. It pricey.. read more

My husband and I have been coming to this restaurant for almost 9 years food still continues to be delicious, ( coming from a Dominican wife who loves her kitchen. It's home away from home.) Though the previous owner had a great team of waitresses this new owner has these teenagers working there and they need to step it up!!! It's a bit frustrating but still at the end of the night foods great. It would of been 5 stars if this dated back about 2 years but b/c of faulty service it's a 3. read more

The women working work with a stank attitude. They lack customer service. I am never going there again!

The service that they provide here is so bad they no idea what customer service is placed an order asked for extra sauce for The pollo al horno didnt get it the rice was undercooked had to wait 1hr to get it delivered & in order to received the sauce i had to wait 30m more also the girls that they have working here have a nasty attitude all the time on phone or in person ..after all i keep ordering from here because my kids love the pollo al horno hopefully things will get better !!! read more

The food is excellent, their chicken is tasty, juicy and tender. I go there for their Roast chicken. I also recommend their fried chicken chunks and their Mofongo is cheap and delicious. Props to the cooks they have some good sazón (seasoning). When dining in don't expect premium service. The waiters are unattentive and rude especially when it gets really crowded. If you are looking for a taste of Dominican food this place complements it. read more

La Estrella Restaurant is clean and food is always fresh, the service is good depending on what mood is the waitress, your food might be served incomplete, like if you order rice and beans they might forget your beans or even your silverware, the prices are very affordable but prepared to hear rude drunk costumers blurt out karaoke style while you trying to enjoy a family meal, the music is very loud that you can't literally have a dinner conversation without yelling to your company when they only 2 feet away. Some of the waitress are either very nice while others act very rude, so if you here for takeout food is great but good luck if you decide to stay for dinner, otherwise I would've left 5 stars read more

it takes 4ever for the food to arrive and english is needed for them to take delivery orders.salads r not a real salad just shredded lettuce onions and if ur lucky ull get tomatoes. read more

i usually don't leave reviews but i really couldn't believe the experience i just had on the phone with them i've been there before and the food is good but i called to place an order over the phone and i was real nice and patient i was placing my order trying to ask her how what i was ordering came whether a la parilla or what else and she was already irritated by my question than i but my boyfriend on to see if maybe it was just me but she was extremely rude she was rushing through the order so quickly that when my boyfriend asked what soda came with the combo like what flavors she had hung up .. she didn't even give us a chance to say we wanted to pay with our debit card since she hung up i suggest they train there staff to treat customers over the phone with a little more respect we're also customers too. read more

Stopped here on the way back from Bronx Leb Hospital. Food was outstanding and made fresh to order. Maduros (sweet plaintains) still sizzling from the pan. Stewed chicken had a deep rich flavor like someone's grandmother made it. Steak with onions was tender and well seasoned. Portions for full entree were enormous. Easily enough for two. Caution however that the place looks horrible and tacky from the outside but is actually a reasonably attractive and comfortable casual restaurant on the inside. read more