Great place my kids really love going no fuss no fight aswell as they have the sweetest staff…read moremembers

My son goes to Kidz Zona and I love it! This is a brand new affordable and clean childcare center…read morewith amazing and loving staff, come stop by and take a look now accepting children from 6 weeks to school age!

We attended OST school for the past year and had excellent teachers in the infant room (Karolina…read moreand Makenzi) and then in the one year old room (Ana). My child built a great relationship with all of them and it was clear he was learning and growing under their care. About 6 months ago they started using an app and I received regular updates and photos about how the day was going - loved this! The prior directors, Jessica and Anissa, and the current director, Misty, have all been great and have happily answered any question I had or engaged in a conversation if I had any concerns. Our childcare needs have changed now, but if we need a daycare again, OST will be at the top of our list for both care and value.

Let me start of by saying the regional director the assistant director Nikki and Natasha the twos…read moreteacher is amazing! Now for the actual director Gianna Kelly... be cautious with her. She has no concern for your child's or your concerns. I have three children that were all going there (10, 7, 2 years old). I had to move my two year old to another daycare due to him getting bitten and scratched constantly. I understand when you have a toddler things are bound to happen at daycare. My concern is when I brought this to Gianna's attention about the safety and reporting and consequences of behavior it was brushed off, like it wasn't that big of a deal. Every single week he was enrolled here he had one to three ouch reports sent home EVERY WEEK! The teacher Natasha was very nurturing and made sure to give my son tlc when this happened and was VERY transparent about all of the situations, she was able to explain what happened what she was able to do about it, but when I went to the director.... Uhg let's just say it didn't matter. I have never felt so disrespected by a care giver in my life! I had to speak with her a few times about this and every single time it wasn't as big of a deal as I was making it out to be. One time I had my 7 year old in the office with me and I was holding his hand talking to her about my concerns for my 2 year old and she literally got in my face and was extremely Rude and saying we can't do anything for your child since it's not the same child that has bit him... she then proceeded to say that if you feel your child is unsafe you should remove him from the program. Responsibility and accountability was always evaded with Gianna... instead of trying to fix the problem she would say well we can't separate the kids... well then maybe we should address biting... granted kids bite because they can't speak their frustrations... so as a director of the daycare what do we do about biting!? Her response was all we can do is separate them for that day and call the parents of the child that bit... okay... well on one side that makes sense but for my child to be bitten pretty much 5 weeks or so in a row by "different" kids hm... something needs to be addressed obviously! I got to a point where I didn't even feel comfortable talking to the director anymore. She seriously does not care about anything... the way that she speaks to children is absolutely ludicrous saying "get out of my face, you are a child you don't get to ask questions" talk about emotional abuse! I have so much going on in my life that I don't need a daycare that has a five star rating, I'm supposed to trust, to have no care in the world! Honestly, I just don't get it! Thankfully the regional director got involved and it will be handled accordingly. I still don't feel comfortable having conversations with the director though! I will go to the co director or the teachers before I talk to Gianna.. this was my first time putting my children in daycare because I've been a stay at home mom for ten years. This is why I would rather stay at home with my children because of stuff like this. I just want to let everyone know my situation because I don't want you to go in there blindly. If they got rid of Gianna I would probably put my 2 year old back into the school but knowing Gianna doesn't care much about children and the concerns for occurrences like this, I can't. Also, the bulling of her own staff is sad. The way that she tries to scare the people that work for her because SHE got in trouble is beyond me. In my opinion Gianna needs to go this is no way upper management should ever act! I am completely baffled!

Strong, friendly, qualified teachers and a management team that is approachable and willing to…read moresolve problems without argument. Meals and diapers are provided!

My boys love Childtime! I had to switch my boys daycare provider unexpectedly and I wish I had…read moreknown about Childtime sooner!! My kids LOVE this daycare and the staff is AMAZING. I was SO stressed about trying to get my kiddos in quickly and Tara (The Director) was so understanding and helpful. Communication is awesome and I love getting pictures/updates on what my kiddos are doing throughout the day. I highly recommend Childtime-NW!

Parents beware…read more TLDR: The direct school administrative staff including Desiree and Kristina were not helpful and frankly were avoidant, dismissive, and uncaring about a resolution to the same concern. These two individuals are not fit to be in positions of directing a place for young children and families. Cadence Academy corporate were kind & helpful following a challenging situation. We chose Cadence, after months of researching & touring for our 3 month old son when I returned to work after maternity leave. On the first day of daycare at Cadence Academy we had the ability to see the classroom through video access and as an anxious, first time, parents, we watched as often as we were allowed to. Our son spent a significant amount of time in a bouncer. It appeared that he was given attention infrequently by the singular teacher in the classroom of several babies. We received a phone call asking if it was okay for our baby to sleep in the bouncer if he was comfortable. This was not something that we wanted, but as it was our first day at daycare, we were a little nervous about anything going wrong and felt that perhaps this was a helpful recommendation from a teacher in the classroom. Watching the video even longer our son appeared to spend about five hours in the bouncer and did not receive that much of an attempt at having a milk bottle across that time, which was disheartening. We were told that he refused the bottle from his teacher. When I asked Desiree why another teacher didn't attempt to feed our son the bottle she said, "we want him to get used to his teacher feeding him", as though feeding our 3 month old wasn't the priority. After a frustrating first day, we decided that it would be our son's last day as we felt that the teacher was not doing an adequate job of caring for our son, nor was the teacher following the guidelines of the handbook that we were made to read and sign. We spoke with the assistant director, Desiree, and let her know that we were withdrawing our son as we did not want to risk any potential harm or future bad days. Our son has been at a different daycare in town, which has been an absolute blessing. The kindness & attentiveness provided by the teachers at the new daycare and the administrative staff have been wonderful showing us that Cadence really had let us down with just one day at their facility. We thought that our time with Cadence was in the past. That was until we received a notice that we were sent to collections in June, an entire 8 months after we unenrolled our son. We called to speak with the Cadence administrative staff to inquire why we were in collections when we hadn't heard from them since we left in October. We were informed that we owed for the week that he was enrolled & we were also charged a $25 fee for not fulfilling the payment in the first place. The frustrating thing about this is that we were unaware of any outstanding bill. At NO point in time did Cadence Academy reach out to us to let us know that we had an outstanding bill as they had previously had all of our banking information to accept deposits and previous payments. They had our email, phone numbers, & mailing address but no notices or bills came. It took 2 weeks to finally get in touch with someone that could answer our questions (thank you Theresa). Kristina (director) & Desiree (assistant director) were beyond unhelpful. When we asked Desiree who they answered to, we were told "corporate" but weren't given any helpful leads as to who to speak with. Instead we were given the generalized Cadence Academy phone number- which is just a VM & after many calls & messages, not one was returned. It wasn't until we used the websites chatbot to access a live agent who was helpful enough to get us in contact with the regional director. The regional director was able to resolve our concern & pay us back the money (as it was agreed that none of this should have happened given the circumstances). The admin team at Cadence Academy OV should be under review for their inability to do their job effectively.

Our son just started cadence and we are very happy with our decision. The staff are extremely…read morefriendly. I love all the cameras and daily updates it makes us feel very comfortable while away from our son. The meals are healthy and the activities are good for learning.

Great customer service from all the staff. Love that we can check on the kids through their video…read moresurveillance available to all the parents. Keeps our minds clear when we leave them at the day care.

As both a pediatrician and a mom, I do not recommend this daycare…read more The staff are not honest about children's daily care. They often logged that my child "ate everything" right after I left, but when I checked the cameras, his plate was still full. When he was in the infant room, I personally observed a teacher, Miss Andrea, mixing formula incorrectly (putting powder before water), which makes it dangerously concentrated. When my 18-month-old began biting more often after the arrival of his baby sister--a completely normal developmental stage--the teachers showed no understanding or empathy. Instead of working with us, arranging a parent meeting, or providing a clear redirection process, they suspended him. Suspending a toddler is not developmentally appropriate; a child that age cannot understand suspension. They told me they were "following policy," but when I reviewed the actual policy, it clearly stated they should have scheduled a meeting with the family first. Even more concerning, one day my child came home with a bite mark. When I asked the staff, they did not even know it had happened. Miss Andrea even suggested that my toddler "might have bitten himself." Accusing a baby of biting himself instead of acknowledging poor supervision is unacceptable and unprofessional. Lupita, the director, was especially disappointing. She lacked the skills and empathy to handle the situation, failed to communicate effectively with us, and made no effort to support our child through this normal developmental challenge. A strong director should guide staff, partner with families, and create a safe, supportive environment. Instead, Lupita was dismissive, unprofessional, and made it clear she did not care about our concerns. Most of the staff appear to be high school students or people with no degree in child development or real training in toddler behavior. The lack of professional knowledge and leadership was obvious from the top down. Also some teachers dont speak English like Miss Silva. After we disenrolled, Lupita and the staff were rude and dismissive, showing no concern for our child or family. Since moving to another daycare, my child has been thriving with no biting issues at all--proving that the problem was the environment at La Petite, not him. Overall, my child was not cared for appropriately or fairly. As both a pediatrician and a parent, I strongly advise families to look elsewhere for childcare.

I had 3 children attend this school and had an overall positive experience. Things happened here…read moreand there, but management was always quick to fix these issues. The teachers were always caring and engaging, and my kids had great relationships with them. They miss coming here now that we have moved.

I debated whether to leave a review or not and decided that I could not, in good conscience, leave…read morethose who are considering leaving their child in the care of the individuals at this facility uninformed. The employees that are currently employed there do not meet the physical, emotional, ethical, or intellectual standards for developing children to model. There is no curriculum and the bare minimum of effort is done to provide a productive environment. There is no structure to the day despite what you may be told. The children are left to their own devices to play with dirty donated toys in a Lord of the Flies-like setting. The Director and another member of staff have been at this facility for 20 years, which is longer than most marriages, and have a deeply unethical and unprofessional relationship. They will cover up and obscure wrongdoing at your child's expense. They speak poorly of the children and their parents when being in no condition to look down on anyone. This institution is not a childcare development center; rather, it is a petty fiefdom that is lorded over by individuals who are lazy in the realm of physical fitness, emotional development, and general ethics. If you care at all about the well-being of your child and their capacity to develop into a productive adult that contributes positively to humanity, do not send your child here. As a strong believer in evidence and empiricism when visiting the institution, I encourage you to observe the individuals and environment for yourself to verify that what is being claimed here is true. For your child's sake heed this warning. There are other institutions with ethical, knowledgeable, and motivated staff that will enrich your child and put them on the path towards success.

Bright star is such a wonderful childcare center! The director Ashley, and the assistant director…read moreLuciana are very welcoming, they build up friendships with parents and truly care! I have my school age son attending bright star, and my one year old attended from 5 weeks of age until today. I couldn't have picked a better place, or a better group of child care workers to teach, love, and respect my children. Your kids will be taken care of here!

Worse preschool in Tucson. They kicked my special needs child out bc he didn't fit their…read more"criteria". The staff are extremely rude and uneducated when it comes to a special needs child.

This kindercare location is the best! We moved our now 10 month old daughter to OV kindercare from…read morea different local daycare and she is THRIVING. The care and attention provided by La Cañada kindercare is miles beyond our first daycare experience. The teachers in the infant room are so caring and have truly made such a great impact on our child's development. They provide meals which are nutritious, updates throughout the day, and also send photos which really give me peace of mind as a first time working mom. The support staff are also great! They are so nice and quick to respond for any questions. The facility is always very clean as well. We love the team at kindercare!

We are so grateful for the experience we've had with this Kindercare location. Aimee and her team…read moretake amazing care of our kiddo. As new parents we were nervous about daycare however they made every single step of the process so easy. Our child looks forward to going to school and we feel it's been an important part of their development.