Shar is the star First time encountering her and I told her I loved the way she steered me in to which she replied I take pride in my job! She does! Oh and she smiled and offered me cherry scented air refresher to boot, lovin' it. Full service with a smile read more

Never going back. I don't expect a detail cleaning but if you can plainly see it you should clean it. read more

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3 strikes, you're out! The absolutely worst staff and service, one time, then again, and then the last straw handing me my keys with the car dead and locking up shop and leaving before I even called for a tow. read more

Okay, this is a honest and extremely terrible review and it sucks for me to have such a bad taste in my mouth for this iconic location but it is what it is.. the level of information given was very lacking and unscrupulous to say the least.. farewell tradition! read more

Service is 1. Attitude is 1 Positive Energy-0 Overall a genuinely poor performance ( understanding all the " 1" reviews now. The arrogance of their staff is astounding. I was in line with one car in front of me and this punk waved me over to another lane with ONE car also. I motioned that I was not going to move -- and he glared at me with this generations exemplary disrespect. They didn't affix my carpet mats-- just threw them on the floor. And the guy whose job it is to " UPSELL " you to spend $50 on a wash is egregious. Never does anyone ever ( been multiple times) greet you | Thank you | Smile or convey a scintilla of gratitude for their customers. If you want to experience a lot of pomposity and product upselling-- go here.The team needs SERIOUS CUSTOMER TRAINING as reflected by their myriad BAD reviews. And here's a tip for that PUNK MILLENNIAL-- lose your pathetic attitude Chump. Its conduct unbecoming. GAME OVER FELLAS ! read more

Don't trust them! They signed my husband up for a subscription when he only wanted a car wash! These people are crooks! read more

Unfortunately this wash was a disappointment. It was a $30 wash, inside and out.. they handled my car very aggressively when pulling up to the wash and out of it . When I got back in my car, I felt around in places that should have been cleaned, there was still dust and debris that came off on my fingers. They missed the whole dash, didn't vacuum it or clean it. And not one smile from anybody there. Definitely better car washes around, or get a hose and a towel and do it yourself at home. You will end up with the same results as paying $30 for this wash. read more

Raceway Express Car Wash - Car Wash Near Me - La Quinta, California

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I wouldn't go here Too many issues since it changed over to Raceway Carwash.... Always broken or just not working I have a member ship and tired of waiting for nothing Poor service !!! read more

Avoid this car wash. All the stains after the wash, they even didn't dry my car. And prices are increased. The manager Jonathan is rude and not competent. read more

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Prices increased. Services decreased! I used to be able to put the price of the car wash with my debit card and add them on money. I wanted to draft with a tip in the same transaction. They no longer allow you to do that instead you have to use their ATM machine which charges $6.75 per transaction! Stop coming here a while back because I don't like the Services. I'm getting less I was right.! quick quack here I come! read more

Today was the last time I will ever return to this business. Four out of the five last trips I've made here to get a hand wash have resulted in me, leaving with no service. For a long time, I was a monthly member, but after two consecutive attempts to get the car washed and being told they were too busy to do so, I canceled the membership. I have made two additional trips in the last three weeks to get the car wash and was told the same thing. Today, I arrived to get the car wash early in the morning. They charged my debit card the $50 and then tried to tell me that they actually credited my debit card giving me $50 and attempted to get me to pay again I showed up multiple members of their team, the debit transaction that was pending on my account, but they did not seem to understand how a pending transaction works. I have been a loyal customer at this business for over 10 years with two cars. The service and the last several months has degraded to a point where it is unrecognizable from the service I used to get. To the management and crew members of this business, you have succeeded in turning a loyal customer away. I will never be back read more

Raceway Express Car Wash - This is a photo of the transaction on my debit account that they claimed did not happen. - Car Wash Near Me - La Quinta, California

Been coming here for years, and I feel my time here is over. They have been forcing me to get a hand wash because they say my Jeep is too big. It's got a small lift on slightly bigger tires, BUT it fits in all other car wash bays. This is fine, but then they tape me on the prices. $80 for a basic hand wash with tire dressing! Then, I just found out today, they changed their POS system and cannot do cash back, or add money to the bill to tip the people actually putting work! The employees state this has dramatically changed their tips, which is probably why the level of service and attention has dropped! Find another car wash! read more

Came here a few weeks ago and been meaning to write a review. I was very disappointed. For the amount they charge to run thru a machine and to charge extra for drying just for them not to dry my car properly because they let it sit in the sun before they could properly and leave water spots. Unacceptable. read more

I came here after being disrespected and brushed-off at the Indio Car Wash. This was a next-level experience for sure. I was greeted and checked-in with a smile. The cashier was polite and helpful, and all of the staff were on-task. It wasn't chaotic and unfriendly like the other place. I will definitely drive a bit further next time to get a better wash and be treated kinder. And, yes! They got my car SUPER-CLEAN! read more

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Horrible customer service , the quality of work is very poor, I had to show the person how to properly clean my car not once but several times, no management on site F read more

For $40 plus tip I expected more. I had to show the last attendant that there was still dirt on my mats, like they weren't vacuumed Also I showed him smudges and marks on my windshield, and he just gave me a mexic$& shrug! Like he No Sabe. Don't waste your money. Overpriced for lousy service. read more

Raceway Express Car Wash - Before - Car Wash Near Me - La Quinta, California

I paid $50 and they didn't even vacuum my car correctly. I still found trash in it and dirt on my mats. My cord to charge my phone is also missing. read more

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This was my go-to car wash for about 5 years but I'm done with this place now. The last 3 washes I've had here have been disappointing. So many spots missed. If I had taken this to a gas station car wash I would expect this, but for $40 I expect more. read more

I was a customer for three months and was very unsatified with the car detail made a complaint about some grease on my car they did not want to take the blame i cancelled my contract and they did not want to give my refund back noy very happy about this place read more

The car washes are great. The people that wash the cars are good and friendly. The cashier who worked opening shift 6/8/25 was not good, not friendly, and busy talking about her personal life on her cell phone. Thought the owners should know. read more

The worst car wash ever!! I paid for the most expensive wash because i had a weekend trip and the kids made a little mess in the back area of my suv but they didn't even vacuum it right. The inside wasn't even wiped correctly. Smeared stains on the windshield, Dont waste your time there. This place is only for the older ppl that wash their car every other day. I had to come home and clean it myself so i wasted my money and time. $40 wash and $10 tip because they get the ticket and speed walk back, i sat there a few minutes deciding if i wanted to go inside and complain, i think a yelp review will help more. read more

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I should have read the reviews before coming here so that was my mistake. They refused to provide a hand wash because they said they were too busy so i drove here for nothing. They didn't even have a single car in the hand wash station so they were just being lazy. Saw multiple employees just chatting and txting on their phones so that's why they said they're too busy. read more

Never gets the right side of my car very well. Been going there since it opened. Has continuously raised prices that don't match up for the service . read more

This review is for Robert! I live in Las Vegas, NV, but once a month I drive out to the Coachella Valley, and I always make sure to stop at La Quinta Car Wash. Robert is the one I trust with my car every time. He does an excellent job (thorough, quick, and detail-oriented). His service is always top-notch, and I truly appreciate the care he puts into his work. I'll definitely be back on my next trip. If you go, make sure to ask for Robert! read more

Had two cars this weekend. I bought a package for a number of washes. One more wash and I will be done with La Quinta car wash. Prior owner was outstanding. Raceway is terrible. For sure the right side of the car is never washed and cleaned properly. I would be surprised if there still in business a year from now. read more

Do not, under any circumstances, sign up for the La Quinta car wash "monthly" service. I did and was told at the time that I could stop the service whenever I chose. All I had to so was tell the on-site cashier and my monthly service would be terminated. At the end of the first month I contacted the cashier and asked to terminate my monthly service. He told me that my monthly service was stopped and I wouldn't be charged. Boy, was that a lie! The car wash charged me $69.95 for the next two months. During this two month period I was out of the state and did not, and could not, use the service! When I asked for a refund they said their policy didn't provide for refunds. read more

Went there for the first time and last time. I paid $40 for best wash and wax THEY OFFERED, my car was not even clean after it was done. The brush pulled off my driver side door trim and all they offered was masking tape to put it back on. The car did not get waxed as was listed, my tires look like crap. the edge of inside widow was still dirty. There are water spots all over the car. THE WORST CAR WASH I EVER HAD. read more

Start with the good: The ladies outside when you pull up we're very friendly and they gave me the discount from my phone even though it was supposed to be printed out. Thank you for that. The bad: the receptionist is not friendly. They ran my car through the car wash without the water running! Never seen that before. It's my first time here and they just ran my car through the wash without water??? I asked the receptionist and said "ohh yeah it happens, they will just run it through again". WTF? Then a guy gets in my car and drives it around to run it through the was again. Now my car sat in the sun covered in soap for ten minutes while 5 other cars went through the was ahead of us. 25 minutes later they ran it through the was again, this time with water! My car then sat under the shade for another 20 minutes waiting to be dried. Meanwhile all the water already dried because it was just sitting there. 46 minutes into our visit some one started to dry/clean our car. I will never come back. Poor service, malfunctioning equipment and unfriendly employees. Total time of car wash was 1 hour and 12 minutes. read more

Raceway Express Car Wash - Car Wash Near Me - La Quinta, California

Do not use this car wash! They have zero customer service. Bought a month unlimited and literally 2 minutes later went to the counter to return and purchase a one time only wash. Had forgotten that I was having different tires put on my car that wouldn't fit through the rails. Young man at the counter said he couldn't do that, I would need to speak to a manager. Came back the next day, again no manager even though I'd been told one would be there. Went again the following day, manager basically told me 'we don't do refunds, you signed a contract'. WTF, seriously, no refunds?!?! I changed my mind 2 minutes after the sale. I will tell everyone I encounter to never go to this business. Absolutely horrible customer service. I'd give zero stars if possible! read more

There was an issue with my car wash initially, brought the car back and spoke to Jasmin and she promised that she would take care of it. When I brought the car back they rewash the car and did a fantastic job so overall I think they do a great job here I think you just need to be aware that it is not a full detail even with the full-service wash however overall, I am satisfied with the wash as they resolve the issue when I pointed it out to them. Just make sure that everything goes as you want it and you're transparent with them and they'll be transparent with you. Due to their great customer service I will definitely recommend coming here in the future. Overall five stars read more

Raceway Express Car Wash - E60 v10 m5 - Car Wash Near Me - La Quinta, California

Horrible ! They charge so much and I work hard for my money. I will never go back . They didn't even vacuum my truck !! How are these company's able to add to there website that the are so good but yet there crap !! Never will recommend read more

disappointed. Not sure if the day after a holiday had anything to do with it, but was not the quality I expected for $40.

I had a recent carwash and one of the staff was being rude and didn't vacuum my car well, the windows were still blurry looking. Wouldn't recommend read more

My experience at La Quinta Carwash was " HORRIBLE." The employee tried to up sell me on their services and was a little pushy. As I proceeded to the cashier no one was there. I was waiting for about 10 Minutes no one. It was slow traffic in the lobby. The car washer came to say your vehicle is ready. My reply was " is the carwash free no one at the cashier." The employee went to get someone from their office and two employees came out a male and female who what they were doing. Think! " I Will NEVER COME BACK TO THIS CARWASH AGAIN." read more

Went with my sons ford focus ( small car ) yo La Quinta car wash first I ask for best price car wash ,got a upsold car wash .....I ask again and I was informed $29 is the best price. Car was done in 18min windows was streaky, water spots everywhere , cup holders dirty , floors & seats dirty .Rims I payed extra dirty . Hatchback window inside not cleaned and trunk also not vacuum. Got a phone call back one day later and was told " no refund "some people are still in training "give him the benefit of the doubt" NOT ON MY TIME AND WITH MY Money ! Refund would be appropriate at least. I have a local business in in Valley for 26 years I never saw such a poor job done I was very disappointed. read more

Wow very good experience. For basically nothing they clean your car. They do offer better Detialing options but I got a basic clean my car looks awesome and it was done in like 20 minutes. Def would go back for basic clean- don't expect more!! read more

BUYER BEWARE! This car wash does good work, but watch out for recurring charges! When I signed up for a one-month promotion in person, I was never verbally told that there would be recurring monthly charges on my card until/unless I explicitly cancelled. Shame on me, because that is WRITTEN on the receipt/agreement you sign, but it was never stated. I called to complain but the District Manager had zero sympathy - in my case, there were 2 recurring charges before I realized what had happened. I saw OTHER reviewers have commented on this bait and switch, too. So, if you sign up, read the fine print about recurring charges. read more

On 3/23/23, I purchased, which I thought was a $20 car wash (WINNERS CIRCLE). The attendant failed to verify what I wanted or what I was getting. I took my ticket to the register, the lady rang up $36. I told the lady, later identified as Jasmine Ballesteros/manager) the sign read $20. She chuckled and said "we get complaints all the time". I told her the car wash should fix the sign. She then replied, if you want to complain, complain to the marketing Dept. They made the sign as she walked outside and didn't want to listen about my valid complaint. I'm attaching (2) pictures. As you drive up, you'll notice the $20. As I entered the building, I noticed the 2nd sign on the door, circled in lime green. This business is deceiving customers read more

Raceway Express Car Wash - Notice the $20 price, it gives the illusion that's the total price of the winners circle. Notice on the very bottom FULL SERVICE $36. - Car Wash Near Me - La Quinta, California

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I would not recommend going to La Quinta car wash. I have already been waiting for 50 minutes and my car is 3 rows back and the manager refused to move it so I could leave or give me a credit to come back. It will be over an hour wait for a simple car wash and vacuum. If you have an hour or more of time that you enjoy sitting on a car wash patio then you will not mind it what a waste of time. read more

Paid for a month but was not informed that I was agreeing to a monthly subscription and had an unauthorized charge on my credit card. Called to discuss and could not get through, left messages and never received a callback. Will never go here again. read more