update: To be fair, I must give credit where credit is due…read more I did receive a call within a decent time period. AND Vanessa was very polite and helpful. Their BOT is still most annoying, but their customer service was impressive. Vanessa informed me of the problem and wa-la done! You can't hate that! i Will emphasize that it is important that the contact be made simple. People deserve what they pay for, in this case, their cars washed with ready service and in working order because the whole purpose is to pay ahead and automatically for the time you need an instant service for a very important date, or what matters that day! Thank you for keeping this service available and satisfying. PS, don't forget to control the BOT.

3 strikes, you're out! The absolutely worst staff and service, one time, then again, and then the…read morelast straw handing me my keys with the car dead and locking up shop and leaving before I even called for a tow.

Best car wash place. Alyah help me, she is a sweet and helpful young lady. Organize and clean…read morelocation.

The wash was great, the customer service was excellent and towels always ready upon access…read more AUSTIN IN THE LA QUINTA AREA HAS GREAT CUSTOMER SERVICE!! 10/10 Stars.

I wanted to recognize LIN again for his excellent service and positive attitude. He is such a KIND…read moreand considerate man who always goes the extra mile for me. Thank you LIN for all you do-- YOU ROCK!!

The best affordable + efficient self serve/touchless car wash! Yes, there is 99% always a line but…read moreit's worth the wait. They also accept cards in their machine. For touchless car wash, it washes off all the daily desert dust and dries well.

I met the owner today and learned that only one bay was open because he and a friend were cleaning…read moreup after customers who either can't read--or don't care about--the clearly posted signs asking people not to bring excessively muddy vehicles. It takes blades, buckets, and wheelbarrows to clean each stall--backbreaking work--all so customers can enjoy a clean, $3 car wash. This man truly cares about his business and his customers. He explained that no one wants to step in mud or use dirty hoses, and he takes real pride in maintaining a clean, respectable place for people to use. After seeing the labor involved in cleaning up after disrespectful behavior--not to mention the costly storm drain mitigation requirements--I felt compelled to say something. I will forever be a customer. Thank you Noel for your hospitality and fine establishment.

Owner is on site. Super nice guy and place is reasonably priced. Vacuum and hot wash for less than…read more$10. Bargain.

-Fast respond -mini detailing, car was left spotless…read more -price was reasonable -took enough time to get it done

Hector did an incredible job on my minivan with regular wash + wax. He took his time, went over…read moreevery detail. On top of it, he seemed like a very good person. I had a great experience and would definitely hire them again!

After having dinner and dessert with my dear friend and her family in La Quinta, I was on my way…read moreout of the area. I took a peek at my car gas gauge and it was low like flashing low LOL. I needed to get to a gas station ASAP especially when I had a long drive home. I drove a few blocks before seeing this Shell gas station. Lucky I found you. It was very well lit. The food mart was in a white building which I found fascinating because it looked like a cathedral-like building. Anyway, I drove on in, parked at a pump, and walked into the food mart to use the restroom (it had an out of service sign on it, but the gentleman at the counter said go ahead and use it... thank you sir!). I ended up buying a cup with ice and some scratchers. The lady at the cashier was super friendly and nice. Afterwards, I pumped gas and paid at the pump. I was then on my merry way. Thank you Shell for the great service and facilities! Btw, they also have a car wash.

Do not use the POS Car Wash service. It does not clean exterior off of a SUV Tahoe. 2nd time over 6…read moremonth period. Manager is a HOTHEAD, does not understand Golden Rule of CS: never argue with a customer. He did, repeatedly. I said this is a "promoted shell service car wash, right?" His clerk sold me Plus Car Wash ticket to wash my car. I mentioned to the clerk last time, the car wash did not wash my car adequately and I complained at that time, too. An older aged Manager argued on, rose his voice, talked over me repeatedly, badgered me out to my car, filming my vehicle, which was also very strange. I took my car's picture showing I could write my name on it on the front hood. He couldn't care less and said he would not issue another wash to rectify. Worst CS I've seen in ages.

Detailed car work again; it was fantastic, quick, and very reasonably priced. This is the first and…read moreonly call you need to make if you want your vehicle to look like new.

Out of all my past experiences with various mobile car washes these guys are the best, hands down!!!read more