Beware booking through this company- we booked using Bookings.com App, which I've used successfully all over Europe & USA to book penthouses to condos & hotel rooms. This time, what you see is NOT what you Get. False Advertising!! Pictures of a much higher end unit in a High end community ( Legacy Villas) are used to bate you into booking, then they Switch the unit to a low end dump at a low end hotel. Sandy blamed problem on Bookings.com for "mixing up the pictures ". She did not offer any refund or credit, even though we were clearly mislead. Coffee machine in unit was broken. A new one was sent a day later. Pools smelled of excessive chlorine. I felt terrible being a victim of a bate & switch Scam. We will never book with this company again. Beware of Very Mediocre Units & Customer Care & False Advertising in Pics. read more

We booked a rental back in September for a January booking and they cancelled the reservation the night before our trip at 6:40pm with no explanation and no alternative, telling us it was sold out. I tried calling and no answer and is blown away by the lack of customer service. read more

La Quinta Vacations Rental - Hotel canceling the booking without my permission - Vacation Rentals Near Me - La Quinta, California

We made a last-minute booking for a quick staycation and had a wonderful experience. Sandi was very accommodating and knowledgeable about the local area, recommending great restaurants and bars to visit. The room was excellent, featuring a clean kitchenette, comfortable lounges, and nice beds and bathrooms. We were right outside the pool, which added to our enjoyment. The location is excellent, just a short walk from downtown LQ. We will definitely be back again. read more

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Hi Sandy, You neglected to mention in your rebuttal that you suggested I take up my inconvenience with YOUR smoke detector AND AA Battery manufacturer which is obscenely ridiculous as a remedy. We came to La Quinta for rest and relaxation and received neither. If you want Sandy on a ladder in your bedroom at 5am La Quinta Vacation Rentals is the place for you, otherwise do yourself a favor and avoid the 1 hospitality. Sincerely, Doug read more

My interactions have been positive with this establishment. Booked a vacation getaway during a busy time of year and Mike took good care of my crew. Payment and paperwork went smoothly and each exchange was positive and pleasant. I'm excited to check in and have a holiday! read more

I have rented from La Quinta Vacations Rental for the last two years, and experienced the same frustrating issues. The condo is not maintained: I experienced broken small appliances, bedding old and frayed, urine stain on matress cover, refrigerator interior dirty(Maid's lunch inside along with hairs), no hot water(pilot light out), and the air filters for HVAC clogged completely. When you contact the manager, Sandy, just laughs it off, and a few days later, she might get around to fixing/replacing problems. God forbid you need help on a weekend. The furniture/window coverings, appliances are the original from the early 90's. If staying at a bad version of a Motel 6 is o.k. with you, and you like interacting with a sarcastic, passive aggressive manager, this is the spot for you.....I am done with La Quinta Vacations Rental......I advise you do the same. read more

Sandy does an exceptional job in making sure the reservations/check-in process is completely easy. She was always available when I had random property questions, and always super helpful! (This was our first trip rental/non-hotel, so I found myself asking more questions than the seasoned holiday renter, most likely. The Villa is lovely-comfortable bedroom and nice living room/kitchen area. Everything was extremely clean and sanitized, they even had the carpets cleaned prior to our arrival! The Dining area is perfect; we ate many a meal just relaxing there in our villa. The Property is quiet and safe. There are four pool/hot tub areas to go to in case one is more crowded (though we were often the only ones in there, give or take a guest or two going in or out). La Quinta-a quiet smaller town, perfect for getaways during covid. It was very quiet, which made us feel all the more safe, We found wonderful, friendly, but suffering businesses in old town and around just trying to hold on. If you're going to the area, go to La Quinta, stay here, check out the pools and the walks, the weekend music shows, and wander through old town-wonderful meals, coffees, salons, skin care specialists, all selling excellent products, and all feeling the pain of the long covid shutdown-this is a nice, quiet corner of southern Cal that's safe and more than deserving of some sorely needed visitor attention, and you'll be in good hands with La Quinta Vacations Rental. We're already planning our next getaway there! read more

I really loved the space in my casita #7! It had a large bathroom with a built in kitchen space and living room area as well as a bedroom with a VERY comfortable bed and closet space! I even found complimentary snacks on the countertop! So sweet! Stephanie from housekeeping was an ANGEL! She returned my items that I left in the casita after check out. What a lovely casita to stay in an excellent location very convenient to get to an from the airport and other resorts in La Quinta! The check in process was so easy with a text message and email containing the access code to check in without even speaking to anyone. It was very convenient and well organized, clean and spacious! Great value for La Quinta stay. I will definitely be staying here again on my next trip to Palm Springs! read more

I try to get to the points here: 1. Location: Very nice and convenient, close to shopping centers, golf courses, and restaurants...5-Stars 2. Room and Accommodation...Great, nice and clean, easy to access. Only Thermostat is preset and cannot change...Watch out for summer rental: Steamy hot in and out, make it uncomfortable to sleep at night when the inside temperature is higher than 80 F...2 Stars 3. Price: great deal in summer...Not sure how it is to become in Spring or Fall...4 stars 4. Safety: My car was broken in; so I assume the area seems to be nice and safe; but it is otherwise. Watch out for burglary and bring all you stuff inside; don't leave any little things in the car...1-star 5. Staff: Call to report; but they offer no help...I guess just call the police and file the report...1 Star read more

Stayed here over the weekend. We had a one bedroom which was huge. Big walk in closet, bathroom, full kitchen amenities, living room with a sofa that turned into a bed. Pool was quiet all weekend. Had a great time. read more

La Quinta Vacations Rental - Living room - Vacation Rentals Near Me - La Quinta, California

Sandy and her crew are very professional, friendly and on top of things so the rental process is painless from beginning to end. Yes the spaces are beautiful with all sorts of thoughtful conveniences but it's the service that stands out. Thanks! read more

Just gorgeous! I can't even begin to explain how much I love this place! We came into town for a birthday party and chose La Quinta Vacation Rentals because a few other people we know are staying here and I'm so so happy with this place! Phenomenal customer service, great location and big beautiful clean rooms! The person, Sandy, who helped us with booking even scheduled a golf game for my hubby and got him a discount! He was so excited to be able to get a game in when he thought he wouldn't be able to. Thanks Sandy! My kids and I were able to get some pool time in while he was playing, we've had such a great time! Can't wait to come back! read more

The La Quinta Vacations Rental was a wonderful post-holiday weekend getaway. The one bedroom "condo" we stayed in was up-to-date and well decorated with a great kitchen area and clean bathroom -- clearly well taken care of. The units have high ceilings which add to the feeling of spaciousness. The pool only a few feet right outside our door was icing on the cake. The jacuzzi was perfectly hot hot hot!!-- just how a jacuzzi should be. We stayed here with a group of families and everyone enjoyed their units. La Quinta is close to all of the major desert attractions (El Paseo, Living Desert, etc.) via Highway 111 and there is a 24-hour Ralph's market just down the street from the complex. Right across the street is Old Town La Quinta, which offers some great fine dining, coffee, and other great options. Very convenient. We booked our stay through Sandy Robbins. She was wonderful and helped us arrange close-by units for all the families. I would highly recommend working with Sandy to book a vacation at the La Quinta Vacations Rental. We'll definitely be going again. read more

La Quinta vacation rentals have always been our #1 choice when we visit the desert. I've stayed in The condos on multiple occasions and never disappointed. Everything we need is here, Sandy you are the best, thank you!!! read more

La Quinta Vacations Rental - Nice Anniversary weekend!!! - Vacation Rentals Near Me - La Quinta, California

I stayed they for one night to go visit family and when I went to get in the pool there was a rat so I asked them for a refund and they said no..I never called to ask about any other pools since I didn't use any of them and that disgusting like saying if you find a dead animal in you food you don't get a refund if you are almost done with your food ? read more

La Quinta Vacations Rental - Rat in the pool! - Vacation Rentals Near Me - La Quinta, California

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One of the worst experiences of my life. Sandy the manager was extremely rude to us and overall, she doesn't know how to handle the guests. Because she thought there was an extra person in my room, she charged my card with $400 without informing me and without proof that there was an extra person (which there was NOT.) It seems like she's the only one who works at the hotel which makes it impossible for her to attend to the hotels guests. Also, she lives far away and isn't there on weekends so forget receiving help from her. The estate was decent and the condo was not bad at all, it's just the staff and the management that lack manners and guest etiquette that ruined my friends and I's weekend, thus we are NEVER going back to this place again. read more

I stayed here over the weekend with my mom and was very pleased with how nice and clean the place was, Sandy was very nice to bring us a bottle of wine and I will for sure come back with my family to enjoy this wonderful place. read more

HORRIBLE COMPANY!! The casitas are fairly nice but I recommend renting from a private owner or through another vacation website ( their are tons available) . I rented from a private owner for my first month here and had a great experience but I had to rent from Sandy at La Quinta Vacation Rentals for my 2nd month ( due to availability) and had the worst experience! Sandy was rude and totally unproffessional and I cannot say enough bad things about my experience with her and this company. Beware! They made all kinds of false accusations.. And then ignored me when I tried to contact them and gave me no notice at all to vacate. They said it was because they got a complaint saying my dog was off her leash! My neighbor had the same experience with Sandy too! read more

Had the pleasure of staying here this past weekend. Everything is smooth sailing from the time you book to the time you leave. Everything you need is already in the room and very clean. The area is very quiet and relaxing. Sandy that you for your wonderful customer service. read more

An insider secrete book with the Embassy Suites La Quinta and reserve the Executive Room. You are essentially getting this condo with their full cooked to order breakfast in the morning and evening Manager''s Reception with complimentary alcoholic and non alcoholic beverages every evening. You will save money by having breakfast included for your family. read more

Thank you to Sandy Robbins and her staff for making our stay very pleasant. We stayed there to attend the Coachella festival and we're pleased with how quiet it was and to see Sandy, her staff and her security team constantly walk around. We felt very safe. From the moment we booked this location, up to the time we checked in, Sandy would always follow up with us and return our calls. She even suggested places to go eat. The condo was very spacious and clean. After a long hot day at Coachella it was nice to come back to a condo and not a hotel room. It felt like being at home. I highly recommend this location. I was a little worried about rowdy guests, but it was so peaceful. Very close to the festival, quiet, clean, secure and great staff!!! read more

La Quinta Vacations Rental - Very relaxing and great way to start the weekend. :) - Vacation Rentals Near Me - La Quinta, California

We were at the La Quinta Vacation Rental for 6 weeks while our new home was being built. They came every week to change the linens and towels. We had a bedroom with a large walk in closet, full kitchen. A washer and dryer, and living room. Very comfortable. I would recommend them to everyone!! read more

Our family has visited La Quinta and Palm Springs for over 17 years.La Quinta Vacations rental properties are prestine, very well managed and cater to any/all needs. As a world traveller for over 20 plus years I rate my families experience here as close to perfect as we've seen. Job well done to Sandy and her teams ! read more

Very disappointing! This company is terrible. Sandy (who apparently is the top person at this company) is dishonest and sneaky. She tried to intimidate me, by having her staff show up at my door at 7AM in the morning, requesting to do a "service check" of the unit but when I asked her to set-up an appointment with me to conduct this "service check" I never heard back from her or her staff....funny? I guess it wasn't that important but then why show up at my door at 7AM requesting to come in? I rented from other owners at the property and they never showed up at my door ever and never asked to come in and do a "service check". I had the worst experience dealing with her and her staff. Their are so many other wonderful renters that I would highly recommend renting from someone other than this company. read more

Everything was smooth starting from checking in. I felt like I had my own house with a pool for the weekend!

We booked for our anniversary, we live in Palm Springs and didn't have time to leave town to celebrate so we decided to have a night in the cove. Located directly in front of the embassy suites these little apartments were so cozy and comfortable. Everything was clean and functioning, the fireplace was on a timer, such a nice touch. Washer & dryer inside the unit and the kitchen was fully stocked with everything you would need to make a meal except the groceries. We were very impressed and got the experience we were looking for so close to home. The best part was being able to walk across a street and have dinner without fussing with parking, the only thing we wish was different was that we could stay another night but they were already booked, our fault for not planning ahead! read more

We stumbled upon this vacation rental when looking through Hotels.com to find a decent place to stay for NYE weekend. Boy, were we happy we found them! Sandy, the property Manager, I believe provided GREAT service from the time we called with questions, until we arrived on property. After we arrived, we had no use to reach her, but had her number handy just in case we did. The housekeeper was just as fantastic, and left us a contact number if we needed anything during our stay as well. The room was very nice, and updated. There was a flat screen in the front room, fireplace and comfy couches to chill out on. The kitchen was very well kept, and had pretty much all of the utensils that we needed for our weekend stay. We cooked every night, and it was like being in a home away from home. The bathroom was over-sized, and had a handicapped style shower, with a pull down seat in it. I would have preferred a different shower option, and thought we were getting a bathtub, but we managed. The water flowed out onto the floor when we showers, so it sucked having to clean up everyday. Again, we managed. The closet was great, with lots of space, and the bedroom was comfy. There was an "old school" tv in the armoire, and it would have been nice for it to pull out, to be just a tad bit closer to us while laying in bed, but it didn't. We didn't go to the pool, but there were a few families enjoying the nice sunshine when we walked by to check it out. We will for sure stay here again and again, when we venture out to Palm Springs throughout the year. *I forgot to mention the check in process. We received an email from Sandy with the door code to allow us entry into our condo. No check in desks or any of that. It was great!! read more

Not sure why people are negative. I rented 2 homes and they are clean quiet.My family and i had so much fun. Sandy was a sweetheart .Plan in staying here allot during the year. 5 plus star .....loved the location read more

We stayed at this condo for the month of Feb.2012.Sandy was such a help,and firstly answered all our questions when first emailed.When we arrived early she accommodated us ..thanks Sandy your the best!!The kitchen was well stocked,although we would of appreciated normal size bowls(for soup cereal) and dish cloths(although we just went and bought some) .It has amazing stainless steel appliances,also has granite counter tops.It did have a handicapped bathroom and shower.Which we hadn't realized.But that was ok.All in all it was an amazing place to stay .And when we return to Palm Springs we would love to rent form you again!! read more

The condos at La Quinta-Vacations resort are clean,spacious, and well appointed. A kitchen with all the amenities, HDTVs in the living area and bedrooms, free Wi-Fi access, and patio furniture on the balcony provide all the comforts of home. Located across the street from Old Town La Quinta you are within walking distance of restaurants, shopping, and nightclubs. Golfers have easy access to many of the best courses in the Coachella Valley some with early tee time availability. Just ask Sandy Robbins, the manager, to help you with anything you need; she will go out of her way to ensure you have a very nice stay. read more

The units themselves were great and no complaints but avoid booking anything via La Quinta Vacation Rentals. They are non-responsive, unorganized and unprofessional. There are plenty of other companies to work with in the area. read more

I was very disappointed in the location of Unit 2. I'm a snowbird and was looking for a unit with sunshine. This unit is a "cave"; no sunshine at all. The furniture is dated; very old and rickety, the interior needs painting and repair. Even the cookware was old and unusable. I would not have leased this unit if I had seen it first but I did everything online. Big mistake. My first encounter with Sandy who is the manager and as I found out when I met her actually owns this unit, was when she was standing in the doorway yelling and threatening another resident. I was less than impressed with her behavior. The good news was that I never saw or heard from her after the first encounter. read more

Charged me $200 EXTRA ontop of the room cost as "additional clean-up fee". NEVER COMING HERE AGAIN. Rude employees and will charge you for anything they can think of to get a quick buck. Cheap condo and unlawful staff. read more

Amazing place! I can't wait to go again! The location is great and the condo was spacious and clean.

My wife and I stayed here for 5 weeks Jan/Feb 2015. Sandy (property mgr) spoke with me a few times via telephone prior to arrival and made us feel very comfortable about choosing a place online and one we had not visited before. Prior to arrival, Sandy emailed us with instructions on route options and the details that allowed us to easily access our condo without the hassle of a formal check-in process. Although very busy Sandy always finds the time to respond to guest inquiries and she makes it a point to meet all the guests during their stay. The units are all 1 bedroom, 1 bath with a hide-a-bed queen sofa in the living room. They are well appointed and quite comfortable for 2 people, but could be a bit crowded if additional guests stayed any longer than a couple of days. The unit was well equipped with kitchen utensils/dishes, bath towels, pool towels, etc. and any concerns were dealt with quickly by Sandy and her team. The pool is heated to 85 degrees and hot tub is hot with powerful jets and both are regularly cared for and cleaned. The location is ideal as it is close to Old Town where there are several excellent restaurants and lounges, a coffee shop, ice cream shop, nail salon, and various other retailers. No worries about drinking and driving, just a short walk back home. Not far are tennis courts, ball diamond, polo clubs, the Bear Creek Trail which is an excellent walking/running path with beautiful scenery. This area really is a hidden gem within the desert. We met lots of lovely people and made many new friends. We will be back next year for sure! read more

Omg love love love this place! Sandy and her team were amazing! It has a beautiful pool and an awesome shuttle service to and from the festival. Also security is constantly making loops around the rentals so safety was not a concern! The rentals themselves are super nice and cozy with all the necessities. read more

I recently spent two nights at this property. Although the place was nice and relatively modern, too many things weren't in working order. The toilet flusher was not working properly so the toilet ran incessantly. And the lock on the front door did not lock from the outside so when I left the property, I had to take my valuables with me. I called Sandy, who was very nice. Although she sent over maintenance the toilet remained broken and the door lock was broken again the next day. The password for the internet service was also incorrect inside the property so had to get the new code from Sandy. One of the lights was also out in the bathroom. I understand some things in properties break periodically but it should never require more than one call, certainly not for $150 / night! I will spend a little more money next time and stay next door at Embassy Suites and get breakfast and a room in good working order. Dara read more