Terrible how they ripped us off for our deposit. Very sneaky how they had me write a termination by…read moreemail then claimed I broke the contract. What a rip off.

Wonderful facility which is total care for the elderly. Staff is extremely polite and courteous,…read moreall of them are very helpful. It ranges from independent living all the way through end of life care. Beautiful location, very peaceful, makes senior living as stress free as possible.

My dad got an infection, went to the hospital and declined rapidly. He ended up at Parkview and was…read moreonly there for a few days before he passed. Every single aspect of Parkview Home was perfect. The house is clean, quiet, comfortable, peaceful. The nurses are excellent- every single one of them. They are kind, gentle, caring. They made his sudden and unexpected passing much less painful for our family because we knew he was in such good hands. We have discussed on several occasions how perfect it was to have him go there. We will never forget what they did for our dad. I truly hope there is a bed open if your family is in need of one. You will be lucky.

My mom came to Parkview hospice home after 2 weeks in sharp hospital. The staff is AMAZING! From…read morethe moment we arrived they were so kind and patient they explained everything to me in detail and comforting way. My mom was there for 2 weeks, and they were so attentive, kind, compassionate. Kept her comfortable, clean/bathe, checking on her every hour, turning her. The nurses and staff were very welcoming of our family coming to visit, my brother and I, plus our significant others spent days with my mom and we never felt unwelcome, they checked on us as much as they checked on my mom. On my mom's second to last day her family came to visit her, about 20 people, some in the room with her some out in the living areas, we were as comfortable as if it was our own home. It was truly a full circle care. I'm forever going to be grateful to Parkway hospice home and Sharp for making my mom's last moments as comfortable as they can be, under the circumstances.

As a concerned daughter trying to find a pace for my 70 year old Mom to live in San Diego after she…read moresuffered a fall and TBI. She was a tough critic and was not happy about having to move into a Senior Living Community, but could no longer live on her own, and certainly unable to live with me in our second floor walk-up. I had such a good experience here, from our tour with Jackie to my first meal in the dining room. I had to order off the alternate menu - thank goodness they had a veggie burger and fries, cute little dinner salad and fresh fruit. Manny, the chef came out to say hello to my Mom and ask her if she had any special requests. He even gave her an extra cookie and ice cream for dessert. Serious brownie points! When my mom was sick, Scarlett and her neighbor Rose were kind enough to bring her tray to her room with extra orange juice. Everyone who lives here has been so kind and inclusive. I was really worried that my mom was too young and independent to make friends, however I was pleasantly surprised when she announced that she had found her "tribe". So to make a long story longer, here is a breakdown of what I have experienced on what we now refer to as "Campus". **Facilities and Amenities (5/5):** The facilities are nothing short of impressive. From well-maintained common areas to beautifully landscaped gardens, every corner exudes tranquility and care. Martha, who is in charge of the housekeeping brings Mom flowers to brighten her day, which reminds her of home. The apartments are spacious, with patios and everything is on the ground floor so Mom can navigate with her walker on her own. Comfortable and practical. **Staff Friendliness and Competence (5/5):** What truly sets Monte Vista Village apart is the exceptional staff. From the moment we walked in, we were greeted by warm smiles and genuine concern. The staff members are not only professional but also compassionate, making the residents feel like they're part of an extended family. Monica and Barbara explained everything to me several times answering all of our questions and concerns without the least bit of impatience. You can tell they legitimately like working with seniors and their families. **Activities and Events (5/5):** The community organizes a variety of activities and events to keep residents engaged. From Happy Hour with live music to Root beer Floats on Thursday. Some of the residents even play the piano themselves, which I found lovely as well. Their programs cater to a broad range of interests, ensuring there's something for everyone. From arts and crafts to exercise class with Ashley, walking club, and town council, welcome committee and excursions. **Dining Experience (5/5):** The dining experience deserves a special mention. The chefs at Monte Vista Village create delicious and nutritious meals that cater to different dietary needs. The dining room is vibrant, fostering a sense of community during mealtime. **Health and Safety Measures (5/5):** In the current times, health and safety are paramount. Monte Vista Village has implemented robust measures to ensure the well-being of its residents. The cleanliness standards are impeccable, and I witnessed a commitment to following health guidelines diligently. **Community Atmosphere (4/5):** The overall atmosphere at Monte Vista Village is serene and friendly. Residents seem content and enjoy a sense of independence while having the support they need. Monte Vista Village Senior Living Community in Lemon Grove is a gem for seniors seeking a comfortable and enriching lifestyle. The dedication of the staff, the quality of facilities, and the attention to residents' needs make it a top-notch choice in the senior living landscape. The support that Adrian and his staff have given my family is enough to keep my Mom happy and engaged and me hopeful.

Management has no problem making up lies, and not caring about the tenants once they fill the…read moreroom,I currently live in 4J and if any potential renters need to know the truth about this place I'll be glad to tell them about all the problems with this community.especially the new units 201 thru 212 and 18 A and 18 B ,they must have took the lowest bid and used the cheapest materials, feel free to ask me anything you want and you will get the honest truth.Thank you

I do not have a family member, or loved one living at Sungarden Terrace... but I have had a working…read morerelationship with them for over 15 years. I've interviewed several random residents, many times, about their experience living at Sungarden Terrace, and every one of them have had only wonderful things to say about the staff, the food, the activities, their rooms and how welcome and cared for they feel. It's always clean, tidy, always has a new place vibe, and the grounds are immaculate. My experience tells me that this is a safe and secure place for your loved one.

I toured the SunGarden Terrace with Susan yesterday morning and I was incredibly impressed!…read more The property had renovations recently done and looks brand new. The landscaping, the parking lot, the lobby, the hallways, the activity rooms, the dining hall, the theater room, the library, the sundeck and garden were all impeccably organized and clean. I was blown away with how friendly the staff is and how long they have been there (some staff members have been there 15+ years!). I met a few residents as well and they are so happy living there... It really is a wonderful, warm, cozy, elegant and beautiful place for family members to get the quality care they need while building new friendships and memories! My dad will certainly need SunGarden soon and I'm beyond impressed with this location! 10/10!

We moved my mother from another facility. She had been at for five years…read more The transition was smooth everybody we've met so far has been helpful, kind and courteous we've been here for a week and a half and she's still getting top-notch care from the nurse to all the caretakers to the chefs to the administration. Everybody is just top-of-the-line couldn't ask for a nicer place to have your loved one.

My husband was at the Good Samaritan for 10 months. The staff were wonderful and he received great…read morecare. If I ever need the same kind of care O wouldn't hesitate to be placed there. Wonderful care givers.

I'm a retired geriatric social worker so I've been inside a number of Memory Care units I chose The…read moreMontera for my husband for several reasons. His room is spacious and has plenty of natural light. The food is good and residents are given a number of options. (My husband is a picky eater and staff is bending over backwards to work with him.) I have good access to the med techs. Staff is upbeat. And the administration, especially the Memory Care director, will listen to families. Really, you can't ask for much more.

My mother lived at The Montera in Assisted Living from May 2024 until she was forced to leave in…read moreMay 2026. I want to acknowledge that many of the caregivers and staff were kind, compassionate, and truly cared about her. My concerns are with the administration and management and the newly hired director, Karinna. My mother has dementia, but she is high functioning. Not only was this my opinion, but numerous staff members commented on how independent she was compared to other residents. She has poor short-term memory and occasional confusion, but she was significantly more independent than every Memory Care resident and even most residents in Assisted Living. The Montera announced that care level pricing would be increasing but never informed me that my mother's care level had been changed from Level 1 to Level 2. I only discovered this after seeing a document I had to sign with an unexpected increase of approximately $600 per month. There was never a meaningful discussion with Karinna explaining why her care level had changed or what additional services she would be receiving. In reality, nothing about her care changed--only the cost--along with having to deal with this dismissive and patronizing new director. The justification given by Karinna was that staff administered her medications twice a day. However, this had been her medication schedule for the entire previous year and was already part of the care they had been providing. In an effort to reduce costs, I worked closely with her physician to consolidate her medications into one daily administration. Unfortunately, that change was not medically appropriate and did not work well for my mother. As soon as I began the process of returning her to the medication schedule that best supported her health, management showed no patience or willingness to allow time for the transition. Instead, I was told by Karinna that she would have to move to Memory Care or leave the community. Memory Care would have increased her monthly cost by another approximately $2,200. More importantly, I strongly believed--and still believe--that moving her to Memory Care would have been detrimental to her well-being. She was thriving in Assisted Living, remained socially engaged, and functioned at a much higher level than residents in Memory Care. Unfortunately, management seemed far more focused on administrative policies and money than on what was actually in my mother's best interest. Families deserve transparent communication, thoughtful collaboration, and individualized care decisions. Instead, I experienced poor communication, unexpected cost increases, and an ultimatum that left our family with no reasonable option other than to move her. If you are considering The Montera for a loved one, I encourage you to ask detailed questions about how care levels are determined, what specifically triggers changes, how those decisions are communicated, and whether those decisions truly reflect a resident's needs. The Montera I experienced in 2024 was not the same Montera my family experienced in 2026. Since the change in executive leadership (Karinna), the culture appears to have shifted away from individualized care and toward administrative policies and financial decisions. That change ultimately cost my mother her home. I would like to end on a positive note because there are truly exceptional people who work here. Jackie and Brianna at the front desk were always incredibly patient, welcoming, and kind to my mother. Melody always brought the fun, laughter, positivity, perseverance, and genuine compassion into my mom's life, and I will always be grateful for the difference she made. I also want to recognize Aileen, whose knowledge, guidance, and willingness to help us through difficult decisions meant so much to our family. These remarkable women are the reason my mother had any positive experiences and WHY they get a second star at The Montera. I sincerely hope the administration recognizes and values employees like them, because they are the heart of this community.

This was a very nice board and care. My dad was there for 2 years until he passed away. Hats off to…read moreJen the head caregiver, she goes above and beyond to care for those at New Dawn. The place is very clean and they make home cooked meals. Thanks Jen and Dawn Sincerely Debbie B.

We were very fortunate to find such a wonderful home for our Mom. Everything always looks so nice…read morewhen we visit and our Mom is well cared for. She has alzheimers and we are confident that she is safe in their hands. Melissa always reaches out to us ahead time when there is a prescription that needs to be ordered. The back yard has a lovely view and the provided home cooked meals are delicious!

Great facility! Herika and staff are wonderful. They really care. Nice grounds and they take care…read moreof my mom as if she were family.

My Grandma (Carol) lived here untill she pased recently. I love this place and all the people in…read moreit. It is like a home and my Grandma felt like she was at home, they took the best care of her I could not have asked for better. Thank you all for everything. Chris Patania-Weldon