Had a eye appointment with Dr Stimac in October of 2024 the…read more13th of October he said i needed contacts and my right eye was bad had cataract and glaucoma in my eye Said it would be two weeks for my contacts to come in waited and waited finally went there in December know remember I saw him in November . So he says to me ow i forgot all about it , its at my house took my info again said he will order my contacts, It is now January 14th still have not heard from him what the heck, Very disappointed Hope he reads this and makes good .

I have been to many different opticians, but I always come back to this location/vendor. You get…read morequality stylish lenses for an excellent price. From the exam with Dr. Stimac to choosing and fitting eyeglasses, I find the attentiveness and professionalism exceptional. Special thanks to Heather for helping me choose the perfect pair.

Great staff, knowledgeable and kind. The options are great no matter what insurance, definitely the…read morebest place to go for glasses in the area.

I have purchased glasses at various locations in Greater Hartford for over 30 years, no place…read morecompares to Fedora. I discovered them because my Silhouette glasses broke on the day before Thanksgiving. I was desperate to get them fixed before the long weekend. I called several shops and no one could help. Long story short they repaired them for free even though I did not buy them here. I did get my next two pairs from here and was 100% satisfied both times. Just the other day my lenses were badly scratched in an accident and Fedora has come through for me again with excellent service, genuine care and compassion. I can not recommend this local shop highly enough. I am so grateful to Fedora and hope that you will also support this small business.

Have been going here since late 1980's. Great quality and the service is so good. You might be…read morespending more than Target but the quality of the eyeglasses are super I have even just had my lenses changed out twice that is how good the frames are.

One of my very favorite eye doctors. They we very nice and knowledgeable about how eye glasses work…read morethey where a lot of help and very honest. It was a pleasure being a client of there's. I totally recommend them they are also cheap too

The brand new Optical Department is wonderful! And they even have a brand new state of the art…read moreDoctor's Office!! I am so impressed! They give a full comprehensive eye exam, including my fundus photos for only $74.99! The Patient Care Coordinator was so friendly and patient! I was in and out in about an hour! I got my my prescription right there, it was so convenient to pick out my fun frames and lenses the same day in their optical department! The opticians really listened and took care of my needs, I got the best prices for the best materials! I even sent in my receipt for my out-of-network reimbursement from my insurance! It was SO much cheaper!!! My beautiful glasses were back in less than a week! I would HIGHLY RECOMMEND this hidden gem!

Dr. Manganiello is wonderful and extremely patient. I had a plugged oil gland on my lower eyelid…read morethat was bothering me (I had no idea what it was) and a friend recommended Dr. Manganiello at CT Eye Physicians & Surgeons. He explained (in simple terms) what was going on. I'll spare going into details of how he removed what looked like a teensy tiny whitehead in my eyelid, but it took a long time. Every step of the way, he'd check to make sure I wasn't experiencing pain. He gave me thorough care instructions. It's now a few weeks after this procedure, and I'm doing great. I highly recommend Dr. Manganiello and his excellent staff.

Dr. Manganello is one of a kind. Extremely thorough genuinely cares about your situation. Overall…read moregreat experience staff was great was taken right at my appointment time. Highly recommend this ophthalmologist..

Where to start? TLDR; wrong billing for insurance, then tried to get yet more $ out of me to…read morecorrect; badly wrong PD on Rx that rendered this year's AND last year's glasses worthless. Longtime patient. My insurance pays for either contacts or glasses 1x per year, not both. Last year did contacts - fine. This year, was very specific about glasses Rx. Received the Rx, but also "just because I was there" was talked into a quick contact eval which amounted to putting in the lenses and reading the chart; no change in Rx. There was no corneal eval, no rotation check, nothing, but I paid some extra at checkout for the service. Then the problems: insurance wouldn't pay for glasses because Prudhomme had billed for a contact fitting. After several increasingly aggravating calls, they billed the insurer correctly (but initially told me I'd need to pay even more $ for the contact eval; eventually they relented). For several reasons I ended up buying glasses from another vendor my insurer recommended, and - surprise! Prudhomme had my PD Rx wrong (too narrow) by about 10mm. Not sure how this is going to go with the current glasses vendor, BUT after a couple hours, it occurred to me I bought glasses a year ago (2024) that were unwearable - turns out Prudhomme put the wrong PD on THAT (earlier) Rx too, complete waste of my money.

I made an appointment at the Westfarms location for a 1:30 appointment for an eye exam. I arrived…read moreat 1:20, as I was asked to do. No one told me the doctor was behind schedule. No one told me only one doctor was on. At 2:05, I asked why I was still waiting. "Sometimes things happen that change the schedule by a few minutes." I responded that 30-40 minutes is not "a few minutes." I wasn't able to escalate my complaint as the office manager was not in. The receptionist, while pleasant, was useless. I left. I had plans in the afternoon, and my time is valuable. At 2:10, I received a call from the doctor. He said there had been earlier "emergency," but he could see me now "without having to wait." Only, I had already waited. I said I wouldn't be coming back then or ever. The next morning I received an auto-email as if I'd no-showed for the appointment, reminding me to "reschedule for a better time." The customer service was awful, and neither the receptionist nor the doctor cared about wasting my time and did not offer a discount or incentive for me to return. I would never recommend this practice

I was a customer here since i was a child. Now in my 50's i will not return as they don't honor…read moreappointment times and are always late so if you have an assigned appointment you can guarantee it will be 15 mins. later or more. All the staff make it seem like they were doing you a favor rather than showing their appreciation of you choosing them for your needs. IMHO when Dr. Smyth left for a while to work for the State of Ct the place started to decline then. I understand he is back so if you at least would like someone who cares about your needs always book with Dr. Smyth. This business has been renamed to "Kelly Family Eye Care"-however staff is the same. As I stated above I have been a lifelong client up until 1-year ago-This entire place needs a complete makeover along with the staff!

What happened over the past ten years. Bad bad bad. Gone downhill in a fast paced ski rave.read more