So I went here on a Wednesday morning shortly after 9am to take a pre-employment drug test. They…read moreare located in the office building behind the Friendly's in Edgewater. My first impression at the window was not a very good one to say the least. An employee with a red beard(luckily for him they weren't wearing name tags because I would totally rat him out) threw a clipboard at me with no acknowledgement at all. WOW! Someone didn't have their morning coffee? I signed in, sat my but down and gulped down 3 bottles of water so I would be prepared to do my thing. My name was finally called after about 45 minutes and lucky for me I was about pee my pants! So I walk up front to the window and a nice lady told me I would have to wait another 10 minutes because they only have one person that takes care of the drug test. You guessed it Mr. Red Beard! Finally, he calls me back as I get up I can hardly walk because I have to go so bad. We walk to a back room and he asks me for an ID, if I have anything in my pockets, and make sure not to flush before he comes back in the bathroom or my test is invalid. After another 5 minutes of more useless information from Mr. Red Beard, finally I go. I could not wait to leave so I did not have to listen to his voice anymore. His robotic personality reminded of the teacher in Ferris Bueller's Day Off. Bueller, Bueller, Bueller. While some serious customer service training is warranted here, I try not to be a total debbie downer and do appreciate the fact they got me in and out by 10:15am. Word to the Wise: first come, first serve, so get there early!

Don't go on a Friday. Make an appointment. (Won't help on Fridays) Unfortunately, there is never…read morethe same person in here. Some are rather friendly, some are not. Some are good at drawing blood, some are not. It's a flip of a coin when you go !

What I wish more businesses did, was communicate. I made an appointment with AFC Urgent Care hours…read morein advance without conflict, was able to submit my medical requirements before arrival, and still arrive on time. My appointment was set for 4:30p & I was not seen for an hour+ without forthcoming communication of what the delay was for. I had to ask at least 3 times and their response was just "trying", yet I'm sure if I used that same reason as to why I was "trying" to be on time for my appointment but was an hour late, I'm sure I would've been charged for my absence. I don't appreciate my time being dismissed, especially without communication. But to address care quality once seated in a room, was fine. The staff in that regard was attentive and quick.

I sent the following email to AFCUrgent Care the day I was seen (December 16th) AND I have yet to…read morereceive a response. Figured I'd add the review to Yelp! "Good afternoon, I am writing to share my experience at your Edgewater, MD location today. While I was impressed by the professionalism and kindness of everyone I interacted with, I unfortunately received an incorrect initial diagnosis. I came in for an x-ray of my pinky finger and was initially told that there were no breaks or fractures. However, I later received a call from PA Ben confirming that a hairline fracture was detected after further review by the radiologist. I understand that medical errors can happen, but I believe it would have been beneficial to wait for the radiologist's report before providing a definitive diagnosis. Additionally, knowing about the hairline fracture, I would have appreciated the opportunity to have my finger wrapped as a precautionary measure. Despite this, I want to commend the staff for their overall care and attention. I hope this feedback can be used to improve future patient experiences. Thank you for your time and consideration." This was my experience in a nutshell. Needless to say, I won't be returning.

Outstanding both technically and in terms of customer service. Environmental Testing Labs returns…read morecalls and inquiries promptly, calls to confirm and keeps appointments. They know how to use email properly, and can provide test results via email promptly. We had to have a new water well drilled, and Environmental Testing Labs was actually the BRIGHT spot in the whole experience (we were with no running water for two full MONTHS, thanks to a horrible drilling company). The Environmental Testing Labs people are cheerful and intelligent. It's great to know there are companies like this, still in Maryland.

From the owner: Providing Real Estate Support Service Since 1984…read more Environmental Testing Labs, Inc., was established in 1984. Our services include water & waste water analysis, radon testing, and septic system inspections. We have provided extensive and high-quality environmental product testing services since 1984. Our laboratory is equipped with a full range of climatic and dynamic capabilities for military and aerospace. Call us today for more information.

Chris not only conducted a top quality pre-purchase inspection of our well water system but he was…read moreextremely helpful to us in diagnosing and remedying a post-purchase issue. He went above and beyond, fielding my calls and explaining next steps in a clear and concise manner. We highly recommend 1st Choice.

I cannot say enough good things about Chris and his company! Chris came as a recommendation from a…read morefriend and did an amazing job with our new home inspection. I'm a first-time home-buyer and Chris was so great about explaining everything to me and how everything works. He is very skilled at his job and also a nice and friendly guy to be around. And on top of all of that, I think he charges a really reasonable price...and he got the report to us the same night! Thank you, Chris!

I was given Altair as 1 of the options for the inspection on my very first home from my realtor …read more. my VERY FIRST home .. so you can imagine how many questions I had and how desperate I was to feel comfortable with the company coming out. From jump, I was extremely impressed by the Altair website. I was probably most excited for the fact that the owner runs a 1-man company .. stressing that "if his name is on it, he wants to ensure he can stand behind it" - that gets an A+ in my book. That being said, along with many other factors, I chose to go with Altair over the other 2 companies. Stephen came out within just a few days, accommodating my requirements, and was even early on site! He was overly thorough through absolutely every step of his process - from the confirmation and reminder appointment emails to the number of times he'd chase me floor to floor to make sure I physically put eyes on what he put eyes on. He never - at ANY point - showed any frustration with me .. never left a question unanswered. He even followed up with me afterward to make sure I wasn't left uneasy at all! Via text messages AND voicemails to make sure I didn't miss connecting with him! I was beyond satisfied with the home inspection services that Altair provided and would recommend them to absolutely anyone! At such a trying time in the world in general, making a large decision like purchasing a home? Stephen was exactly what we needed to keep our process moving smoothly!!!!

From the owner: Professional home inspection services you can Trust. Altair Home Inspection gives customers…read morethorough and honest critical evaluation of all components of the home. Stephen Toman is a Certified Professional Inspector, Fully Licensed and Insured. Call Today for your Professional Home Inspection, Radon Testing, Mold and Water Quality Analysis.

We had an excellent experience with Phlebotomy on Wheels. We scheduled them because our child…read morerefused to get a blood test. They were amazingly kind and calm while our child freaked out. They were professional, skilled, and quick. We highly recommend this service.

Very professional. Picked up phone right away. Paid after service was completed, and phlebotomist…read morewas professional, called and texted to provide ETA. Will continue to use them.

I didn't think it was possible to get worse than the in-office experience at Patient First--until…read moretheir "Customer Service" center called me this morning. Speaking with Kathy Frank only confirmed that this is a systemic issue. Instead of addressing the problem, I was met with an argumentative tone and told they "see 800 patients a day," as if that excuses poor communication. We're talking about a $130 bill--yet instead of clearly communicating with patients, their process appears to push accounts toward collections. That's not a one-off mistake. That's a broken system. If your credit rating matters to you be very careful this with provider. I'll be finding a better option for my family.

Nobody was there when we arrived, but there was no indication that they were closed. Per the online…read morehours they should have been open for several more hours. I called and was sent to voicemail, so left a voicemail. I received a text six minutes later that said only "Sorry not available. Try patient first on west st in Parole". Beyond the terse & unhelpful tone of this text, my voicemail stated explicitly that we had walked; we had no way of getting to another urgent care, especially not that far away. My main frustration is the absence of any indication that they were closed and their failure to pick up the phone, even to put me on hold.

These people have the worst customer service that you could possibly imagine of speaking…read morepacifically of the pharmacy. They messed up two prescriptions of mine that I paid for and it was the wrong prescription and they wouldn't give me my money back because they said they're not allowed to take prescriptions back when The law states they can't resell them, but they certainly can take them back. They're just absolutely the worst and I've since change pharmacies like it seems everyone else has they should be closing down soon and it'll be their own fault.

The redhead in the pharmacy has no respect or compassion for anyone,she should not be working in…read morecustomer service. She's rude and quick.She once told my husband that this was the last time I'm doing an over ride for you. My husband is type 1 diabetic and needs insulin to live,it's not like a blood pressure medicine that you can go without for a day or two. She's done this many times. Maybe she could get a job at dunkin donuts looks like she enjoys eating,and she might be happier