pros....freedom to travel and get the job done take lunch…read moreon your on terms great pay. cons.... only get paid by the patient. Don't get more than enough business to pay all your bills. management is horrible. Communication with this company is not good.

This company is a complete joke. Our son has significant difficulty with blood draws, so we…read morespecifically requested their most experienced phlebotomist. When she arrived, she struggled for a long time to find a vein. After inserting the needle, she failed to secure it with tape or even stabilize it with her hand. Each time she attached a collection tube, the needle and tubing moved, causing our son extreme pain. He became terrified--crying and screaming throughout the process. When we asked her to remove the needle, she took an unusually long time to do so and then forgot to place gauze on his arm afterward. When I asked why she hadn't used tape to secure the needle, she said they "didn't provide her with tape" and that "some people might be allergic." This explanation was completely unacceptable. I've had countless blood draws at many clinics and have never seen a phlebotomist fail to secure a needle. Our son was visibly shaken for the rest of the day, and the entire experience was traumatic for our family. My husband even wanted to cancel the remaining tests. Today even a month after the incident, our son still has needle-related trauma and was unable to complete a blood draw with his regular phlebotomist--someone he previously trusted and loved. Avoid this company, especially if you have children.

Thank you Shanice Brown at Lab Corp. A terribly busy day at the Lab today, but Shanice always had…read morethat smile and patience. She took the h time out to thoroughly explain to me the proper way to collect the specimens for my 4 year old granddaughter. It made the procedure easier and uncomplicated. Kudos to you Shanice Brown.

The front desk here adds some random freaking insurance to your info every time you visit, so you…read morehave to file a grievance with your insurance every single freaking time you visit. They need to fire every single one of those idiots at the front desk. When they're not making up insurance info to add to your bill, they're rude as hell. They clearly don't want to do their jobs, so let them find another one. Preferably one that isn't public facing cuz they cant seem to even do the bare freaking minimum. Technicians are great tho, never had a problem with them.

Very polite and welcoming people here, good location and safe. The asian lady that took my blood…read moreand urine test is amazing and at the same time gave me a mother vibe. She funny too. The doctor whom i spoke with was very professional and super nice to everyone. GOOD JOB ANDTHANK YOU.

SCAMMING THIEVES. Absolute scam and nightmare location. AVOID. I have filed a formal complaint with…read morethe California Department of Public Health. https://www.cdph.ca.gov/Programs/OSPHLD/LFS/Pages/Complaints.aspx Please fill this form out and let's get this place shut down. $357 paid out of pocket for 2 tests. Multiple email and text notifications for my appointment. I showed up 10 mins early. They call me in 30 mins late, and CANT FIND MY TEST. Zero support. Zero refund. This place does not deserve to have an operating business license.

* quick appointment scheduling * skilled with blood draw,…read moreno pain! * calm and kind service * was in and out under 10-15 minutes! I would definitely recommend coming here for bloodwork. I generally have an uncomfortable feeling when getting my blood drawn but this was so quick and didn't hurt at all. I felt comfortable and confident in the service provided. Thank you

I feel so fortunate to have found Arina and MedLab Services. I showed up with a complicated kit but…read moreshe was familiar with it and easily processed it. Hardly felt the "pinch" and it left nearly zero evidence on my skin. Quick. Friendly. Amenable. Thanks!

I have been to this lab twice, both times I have left with significant bruising following…read morebloodwork, however my most recent visit was especially bad. After being unable to find a vein on my left arm, the tech decided to draw blood from my right arm. After struggling but finally getting the needle in my arm, the tech had trouble getting enough blood, and began to wiggle the needle around inside my arm. Not only was this painful, blood began splattering out and onto my arm. After failing to draw enough blood, the tech then tried to draw blood from my left arm, which she previously had failed to find a vein in. Expectedly, barely any blood was drawn from my left arm. Following this the tech brought in, who I assume to be their superior, who had to draw from my forearm as the normal blood drawing spots on both of my arms were now both punctured, bruising, and my right side covered in blood. The first lab techs incapability not only lead to severe bruising following this ordeal, they were quite rude. While I understand procedures such as drinking more water can help, there is absolutely no need to repeatedly blame your patient on your own inability to perform your job. A small reminder once is plenty.

I visited the LabCorp location inside the JohnMuir hospital today. I had been here many times…read morethroughout the year, and their service, accuracy, and professionalism were always decent. It was different today. The lady at the front desk seems to be incompetent, tired, and bored. Just did not want to do her job. My lab order was too confusing for her and it irritated her so much so that she walked away mumbling "I have to leave because it is all too irritating". Another lady stepped in and figured it out within seconds. All good from that point.

This is not a Labcorp. Do not go here. We needed to desperately get labs done and they said that…read morethey are not a Labcorp. Don't waste your time!

This location does not do blood draws for the first trimester screen, which is not clearly noted on…read morethe Labcorp website. Also, this location is INSIDE an oncology clinic, which was not indicated by external signs.

I have had an amazing experience at this Labcorp in Alamo! I am always stressed out when i go for a…read moreblood work and i am extremely scared of needles in general but i trusted this Labcorp based on reviews in here and I am so happy I came in this location! The pictures on the wall with staff's pets helped me a lot since i love animals and i am a cat mom. Bianca was absolutely amazing! So kind, friendly, understanding and just like an angel. Thank you so much Bianca!

I got in and out of lab corp quickly . My phlebotomist was excellent. I didn't feel a thing and I…read morewas on my way. I really like the Alamo location. Convenient and well run

You'd think that with all the months of temp closure they would have refreshed the space. Same…read moredinged up walls and low energy staff. And given the current uptick in Covid, more masking would be good. I didn't have a mask with me and eventually found a box on their counter. Easy parking and even with an appointment at 7:30, I'm sitting here at 7:36 waiting. Waiting is not my strong suit!

A few mornings ago I was treated by two former strangers with some awesome customer service that…read moredeserves recognition. I was helped by Sarah W and Dezyre L at the Lafayette Labcorp facility. It was busy, but Sarah soon greeted me with a warm smile and matching demeanor, then inquired how she could assist me. My need at the moment required her to look through my multiple lab test requisitions for a few minutes during which time she maintained the nice atmosphere with appropriate "chit chat". She completed her task with professional composure then asked Dezyre to tend to my blood-drawing. I was pleasantly impressed to observe Dezyre demonstrate the same refreshing welcoming warm personality and professionalism. I'm a dermatologist, currently with a small practice in Lafayette, but formerly with a large practice, with lots of employees, etc. If I still had such a place to offer them employment, I would try to steal them from Labcorp!

If this is the Lab Corp on Tice Valley Blvd then my complaint is specifically for here. I have gone…read moreinto Lab Corp frequently- specifically for UTI testing. It seems that every time I go in my order (sent by FAX) can never be found. The receptionist at the Tice Valley office is very rude, abrupt and lacks compassion and empathy. She has dealt with me in a very hoarse and condescending manner and it is very upsetting especially since I go in there with pain and discomfort. It is unfortunate that your company doesn't have enough competition to force a training for your employees on how to kindly deal with people especially the elderly.

I came in to this location on accident, I mistakenly thought my appointment was here, but it was at…read moreanother labcorp nearby. The staff snapped at me in a very condescending tone telling me that I didn't have an appointment here, so I turned to walk out. As I'm walking away I hear one staff member say "some people are just too dumb for this world" to another staff member. I turned around and realized they were talking about me since I was the only one in the waiting room. You would think people working in healthcare would have a little patience and compassion towards others.

I waited just a short time, the X-rays were done very quickly and that evening I received the…read moreresults of the X-rays.

I almost never leave negative reviews, but this time I felt I had to. No one looking for medical…read morecare should ever be treated the way I was. I had a CT scan scheduled with BASS Imaging for over a week. When I called, I spoke with a representative named Tanya, and the experience was extremely upsetting. She was impatient, dismissive, and spoke to me with very little patience. Several times while I was trying to explain my situation, she muted me while I was still talking. I have never experienced anything like that before. It made me feel ignored, disrespected, and honestly humiliated. What made the situation even worse was the confusion regarding my insurance. Tanya told me my insurance had not approved the CT scan and that my only options were to cancel my appointment or pay about $1,200 out of pocket. I contacted my insurance company, and they explained that they do work with BASS Imaging. The issue was that they had repeatedly asked BASS for the exact amount needed to approve the scan, but they were unable to get it. When I called BASS again later, another representative gave me completely different information. At that point, I no longer knew who was telling me the truth. I wasn't asking for anything special. I was simply trying to understand the situation and find a solution so I could get an important medical test done. Instead, I felt like I was treated as if I was a burden and that they just wanted to get me off the phone. I truly hope BASS Imaging takes this feedback seriously. Medical situations are stressful enough, and patients deserve to be treated with respect, patience, and compassion. I wouldn't want anyone else to go through the experience I had. Update: Thank you for your response. I would like to clarify one important point. During my call, I asked to speak with a manager because I felt the conversation was going nowhere. Tanya told me there was no manager available and that she was the highest-ranking person there. My concern was never just the insurance issue. It was the way I was treated. If Tanya is indeed the highest-ranking person available to speak with patients, that is even more concerning because someone in that position should set the standard for professionalism, communication, and compassion. It has now been almost a week since this happened, and despite your response here, no manager has contacted me to discuss my experience. You mentioned that I should contact the imaging center and ask to speak with a manager. I already tried to do exactly that during my original phone call, but I was told there was no manager available. I truly hope you review the recorded phone calls. They will clearly show how the conversation was handled. My goal is not to get anyone in trouble. I simply don't want another patient to go through the same experience I had.