It was fine. Terribly understaffed. There was one person working. It was strange finding it in the…read moreback of the grocery. An appointment definitely helped speed up my visit. I even checked in on the phone. Once I was finally checked in 20 minutes after my appointment time, it was pretty quick and painless. The person working quickly drew my blood and gave me the cup for my urine sample. It was annoying that they needed a credit card to hold in case my insurance didn't do its job, but ok whatever

It is my practice to start with that which is positive in all of my Yelp Reviews…read more This Quest location is inside a Safeway store. The store is beautiful. The waiting room is beautiful. The young lady who took the blood was downright rude. I was having my blood drawn there because, another Quest location lost the results of a previous blood draw and then did not tell me that the results were lost. From the previous blood draw I had tests ordered by two doctors. Only the test results ordered by one doctor were reported. I had to go get a second blood draw. The young woman at this location became very upset when they did not have the order. She said: "We close soon." That was the appointment they made for me. I showed them the order on my IPhone. She threw a hissy fit. She did eventually do the blood draw. Quest only has one real competitor LabCorps and they are awful too. I had blood taken for this doctor, who really is very good; and the doctor wanted my Vitamin D Level checked. Insurance did not want to pay for it. My mother paid out of pocket. My care coordinator told me either the phlebotomist or the doctor could call and appeal. We were to be reimbursed. I tried contacting Quest and never heard back. Many people in the medical community see the respect doctors get and think: "Why am I not as good?" The answer is simple: "Because you haven't earned it." Quest does not have enough competitors. All these people are awful.

Saw Dr. Arora for head/ sinus congestion that he deemed to be viral. Follow-up phone call was nice…read morehowever symptoms have lingered now for 2.5 weeks. Called to see if he could prescribe antibiotic to finally knock this out and was told another appointment at my expense would be needed. Why?! It's only been 1 week since my initial appointment and 3 days since his follow up call. Such a money grab it's disgusting! Have never had an issue with this urgent care previously but first time seeing this doctor there. Will not be returning.

I go here when my kids need urgent care. They are always very thorough and responsive to my…read moreconcerns. Everyone is very nice as well. I have been to other urgent care practices in the area, including one that specializes in pediatrics, and I prefer this Access Now.

The staff were friendly and professional. I believe the doctor was accurate with his diagnosis and…read moreprescribed treatment. I do not yet know what I will be charged so cannot comment on that. However, I am giving this clinic only one star because I made an 11 a.m. appointment and arrived on time but realized everyone who had walked in without an appointment before I arrived was being seen ahead of me despite the fact that my appointment time had passed. Finally, 40 minutes after my scheduled appointment time, I asked the receptionist about this and she confirmed this was their policy. I told her that meant there was no such thing as an appointment since patients were seen based exclusively on their arrival times. She said she would talk to the doctor, and I was, then, the next patient called. TLDR: Fine for walk ins, but they don't honor appointments.

Professional office but a little assembly line style too…read more Not for those who seek moderate one on one casual medical service.

Great experience. I specifically chose NYS based on the high Google reviews, and they didn't…read moredisappoint. Damariz both checked me in and administered my test. She was friendly, professional, patient and explained everything clearly. While small, the clinic was clean and offered free water bottles as a thoughtful touch for those who might have "shy bladder." If this is your first time visiting (like me), my one suggestion is allowing some extra time since the clinic is located in plaza of similar-looking office buildings. I would happily choose this clinic again.

From the owner: Affordable! Reliable! Confidentiality! Great Customer Service!read more

This man is NOT only a true professional, I believe he may also be an angel. I've never even met…read morehim, yet after hearing my very scary mold exposure story, has been holding our family's hand and following through to make sure we are not in danger! Thank you Mr. Wilkes!

From the owner: We are environmental engineering and science consultants, assisting clients in solving…read moreenvironmental problems for more than 20 years. We are specialized in: -Indoor Air Quality Assessment -Microbial Investigation (Mold Assessment for residential or commercial buildings) -Mold and VOCs Testings -Environmental Sampling -Chemical Contaminants/Environmental Contaminants -Building Sciences and Engineering -Building Inspection -Toxicology, Exposure and Risk Assessment -Industrial Hygiene -Environmental Health and Safety, Regulatory Compliance -Environmental Monitoring -Training and Outreach -Research

Bill performed a home inspection for us in August. We are first time home buyers and picking…read moresomeone to inspect our home was not an easy choice I inquired with between 15-20 people before deciding. Bill seemed very informative and detailed with reasonable rates. He arrived to our home before us the day of the inspection. He went through the whole inspection with me while explaining every step. He offered suggestions for the future and now. Bill answered all my questions and was very attentive. I can tell that Bill loves his job and has so much knowledge. After the inspection and radon test results he sent us a detailed report with pictures. But what I like the most about Bill is after everything was done he asked me what he could do to improve. This is a guy that has a passion for what he does and wants to leave his customers happy and that's awesome. I mean he crawled in my crawl space and inspected my whole roof this guy is an all star.

Unacceptable medical care from P.A. Who you are forced to see unless you pay for the concierge…read moreservice and pay out of pocket.

I would NOT RECOMMEND this practice. This USED TO be a great practice before Dr Marshall moved to…read moreconcierge care two years ago. Now I only see NPs without signing up for concierge care. And the last straw for me was when the current non-concierge practice actually WANTED ME TO WAIT IN PAIN AND SEVERE DISCOMFORT FOR SEVERAL DAYS, instead of just prescribing antibiotics for a urinary infection. They wanted me to wait come in for urinalysis and wait for 3 days for the results before they would provide me relief. In the past they have prescribed antibiotics for immediate relief before without a fuss. But the new practice has no qualms about having women patients suffer for a few days.

I had an excellent experience while getting an MRI at CRA. The staff is absolutely wonderful. CRA…read moredefinitely gets an A+ for customer service...at least in person. I did have a bit of trouble finding the right person to speak to on the phone. I'll say that the two women women working at the receptionist desk during my visit were extremely nice. Setting an appointment was a breeze, and CRA provides an option to complete all of your paperwork online before your visit. Checking in was also a breeze. Although I arrived about 20 minutes before my check in time (just as a just in case since I was a 1st time patient), they let me start my MRI a bit early, which was great. Just like the women at reception, the MRI team were super nice too. The facilities were quite clean and looked maintained. However, I was a little concerned that the warm water in the restroom was white even after running the water for a couple of minutes. CRA/medical park has a decent number of free parking spaces, which is becoming more rare these days, so that's one less thing to worry about. Actually, the parking situation is why I arrived earlier than my check in time, because it seems impossible to find free parking in this area. Fortunately, you will not have that problem at CRA.

On the morning of my appointment, I walked into the reception area and said "Hello" and no one…read moreanswered. There were four female staff members behind the desk talking to each other - customer service sucks!!!!!! BUT the professional that took the test was very friendly and informative.