Dharmesh helped me today and he was amazing. Let me tell my story real quick. I had made 2…read moreappointments for today, one for my husband and one for myself. My appointment somehow didn't go through. After explaining to Dharmesh what had happened he told me he would try to squeeze me in as soon as they could. He listened to my story and got me in with my husband. He didn't have to do that. He could've made me wait. He is kind, compassionate and he is very good at drawing blood. I truly appreciate him taking the time to help me.

My experience here was great. I made an appointment online which was really easy to do. I checked…read morein and upon 5 minutes, I was called in for my turn. I was there for a standard blood draw ordered by my healthcare provider. Let me tell you, I hate needles and they make me so anxious. However, I barely felt the needle at all and the lady who did my blood draw was an expert. I can tell she was good because she was quick and I barely felt anything. She was friendly and nice and it made my experience great. Wish I got her name. Parking was plentiful.

Let me start by saying that I HATE having to get blood tests because my veins like to hide and…read moreneedles make me squeamish. I've been to this Labcorp location twice now and although I don't enjoy getting my blood drawn, I no longer have a sense of complete dread because both of the phlebotomists here are VERY good at what they do! Even with my small veins that dive for cover, they have found them and been able to poke them on the first try without having to "dig" ( just the thought of digging for my veins makes me queasy ) The technicians are friendly, professional, confident, and excellent at what they do. The front desk staff is also friendly and efficient.

I'd like to provide feedback about my experience. I scheduled a 3:00 p.m. appointment through the…read moreonline system and arrived at 2:55 p.m. When I checked in, I was told that I had booked the appointment under 'Lab Work' instead of 'Employment Drug Testing,' and that drug screens aren't accepted after 3:00 p.m. I understand there are different appointment types, but the online scheduling system was confusing and didn't make that distinction clear. As a patient, I believed I was booking the correct service. Because of this, I spent money on Uber, lost time, and had to return the next day. I also don't understand why I couldn't be accommodated when I was already there before 3:00 p.m. and a urine drug screen is a relatively quick test. Even if it wasn't possible, I would appreciate clearer scheduling instructions so other patients don't experience the same issue. I was talking with Lily but even then i had asked her to squeeze me in at 2:55pm, she said they're not able to and i have to come back for a courtesy appointment the next day. I'm extremely upset with this situation. I've been going twice in the same clinic achieving nothing overall!

Once again, I always give this urgent care 10 stars and above first of all, I'd like to give a…read moreshout out to Aramis in front he's amazing. He goes over and above for you very kind.. This urgent care you're literally in and out in less than an hour even when they're busy

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Made an appointment for 915. I didn't get in until 1015. What a joke what's the point of an…read moreappointment. The worst part is people are sick and the waiting room is literally 40 chairs next to each other with no space in between.

9:15am appointment on 4/22/26. Arrived and checked in at 9:05am. They didn't call me back until…read more9:55am. Why bother offering appointments if you still have to wait 40 minutes?

Had my drug testing done here(3/21/25) Owners and employees…read moreare very friendly. Also place is very clean. I will definitely come back here if i need future tests done

The place was clean. The lady working was so nice. I was in and out pretty quick. I would go here…read moreagain if needed. 5/5

I had a great experience here! Latanya, the phlebotomist/lab tech, was amazing--very kind, patient,…read moreand professional. I was a walk-in with no appointment, arrived around 8:00 a.m., and was completely done by 8:30, even with about 10 people waiting. I honestly don't understand all the bad reviews. Yes, the office is small, but the service was quick and pleasant. Even the front desk staff was very kind. Thank you, Latanya, for making my visit such a positive experience!

I scheduled a routine lab appointment at LabCorp, 1950 Sunnycrest Drive, and unfortunately had a…read morevery concerning experience. The front desk staff were unprofessional and unhelpful, and my attempts to seek clarification or assistance were not addressed. One receptionist, in particular, spoke to patients in a disrespectful manner. In addition, there appeared to be frequent gossiping between reception staff and a phlebotomist, which contributed to an unprofessional environment. The waiting room was overcrowded, and there did not appear to be an appropriate sense of urgency in assisting patients. The overall atmosphere created unnecessary stress and made the environment feel disorganized and unsafe. Experiences like this can discourage patients from seeking care and undermine confidence in the quality of service. I hope this feedback is taken seriously and used to improve patient care and professionalism at this location.

I had an appointment this morning for 9:10 for my son to get some bloodwork done. I checked in on…read moremy phone after we got there at 9 and after providing insurance info and lab orders, we were called in about 5 min later. My son was very nervous but the lab techs were very kind and answered all his questions and did their best to calm his nerves. Shout out to Eric who did the blood draw, my kid said it didn't hurt and was surprised how quickly it all went. Thankful for patient staff and their support.

So I didn't take my own advice and came back to this location for a blood test due to convenience…read moreand guess what. Apparently their system is down and I had to wait about 45 min past my appointment time making me late for work again . Already two bad experiences here... Coincidence? However, the gentlemen at the front desk has always been friendly and I could tell he tries his best. Also, my phlebotomist this time was extremely nice and careful. She took the time to double check all my lab work and talk me through what was done.

I love how close this place is to my home, and I love how quickly they attend to you so you don't…read morehave to wait forever! The first time I was a little confused about where the building was until I saw everyone coming in and out lol. Recently, Kenneth attended me, and he literally made my morning before drawing my blood! He was so friendly and easy to talk to. I wish you could request a specific person, but I don't think that's possible. I also had a female technician last time (I forgot her name ), and she was super sweet and loved to talk too!

715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

Waiting to have your sample taken while fasting, holding your #1 is never a pleasant experience…read more but I will share that this Saturday team was great. I had a 915am appointment. While i entered the room, it was Full. Receptionist announced that they are handling additional appointment coming from closed location because of the Garden Grove chemical incidents. I watched the team process through the waiting crowd efficiently. When it was my turn, i got an very experienced technician. She was fast and the needle almost didnt even hurt. She had me in and out under 10 mins Looking good this time. Day and night difference compared to 3 years ago when i have to do an employment drug test at the Placentia location

Every time we come here, we are told they are short-staffed and running behind. While occasional…read moredelays are understandable, this seems to be a consistent issue. Patients make appointments because they are sick, have schedules, and need timely care. Having people sit in the same waiting area for 2-4 hours is not only extremely frustrating, but also unsafe, as it increases the risk of spreading germs. What's even more concerning is that appointment times are not respected. If multiple patients are scheduled for the same time (for example, 10:00 AM), they are not seen in any clear or fair order. It feels disorganized and inconsiderate of patients' time. This level of service shows a lack of respect for patients. If staffing is an ongoing issue, there needs to be better scheduling, communication, and accountability. Patients deserve better--especially when they are not feeling well.

Just got two CT scans here in two weeks time period. The first was no contrast and second was with…read morecontrast. You basically arrive 30 minutes early to fill out a questionnaire that they suggest you do it online before arriving. You go to your perspective line and checkin. If you have a referral they'll take it from you but they normally already have it from the primary care or specialist doctor. Your wait time varies but mine took no more than 10 minutes. My first scan was quick as you undress and put on a gown and instructions were easy to follow. As for my second scan I was poked multiple times which irritated me but it got done and I was on my way. I thought overall they were efficient and I got out of there quickly. They have plenty of parking outside. If referred again I'd choose this location.

This review is for suite #208. I had a very disappointing experience. My 8:30 AM ultrasound…read moreappointment was canceled by the office, but I was never properly informed. Because I was instructed to fast (no food or water) before the exam and arrive at 8:10 AM, I followed all of the instructions and drove to the office. Before my appointment, I received multiple phone calls from the office. Each time I answered, there was complete silence. No one spoke, and no voicemail was left. When I called back, the office was closed, so I had no way of knowing that my appointment had been canceled. This is very concerning. If you're going to cancel a patient's appointment, please leave a voicemail or send a text message. Patients shouldn't have to guess why they're being called, especially when they're fasting and driving to an early morning appointment. When I shared my concerns with the front desk, I expected some understanding. Instead, I was told that "most people prefer phone calls." That completely misses the point. My issue wasn't that they called. It was that no one spoke, no voicemail was left, and no text was sent. Even if I were in the minority, basic communication is still important. I wasted my morning, drove to the office unnecessarily, and fasted for no reason. I hope this office improves its communication so other patients don't have the same experience.