Great selection and knowledgeable staff. This is the 2nd time I've used them and both times the…read moresame outstanding experience. I'm renovating a 150 house and trying to make the bathrooms appear as they would have been when originally installed in the 1930s. Someone did a "modern" drugged induced hippie renovation in the 1970s (the only way you could tolerate the bathrooms is if you were high). Sorry, back to the review. Every time I'm there, I found the product that I really liked but out of my budget. The sales person spent a lot of time with me to understand exactly the style I wanted and suggested a much less expensive option without sacrificing quality. I am thrilled with the products and service. If you shop there, it's helpful to take magazines or photos of what you want. Don't run out the door in terror with some of the prices- they offer more affordable options. When talking with the sales person, be honest to discuss budget because they will work with you. Be mindful that these are quality products. While the prices are higher than the big box stores, the products will last much longer so they are actually cheaper. It's painful to spend a lot of money on a renovation and then after a few years, the finish on the faucets is wearing off and leaking. Go with quality products! Wow, I never thought that I could be so excited about plumbing products and bodily functions.

I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

Called up today about an issue with my dishwasher. The gentleman that answered asked a few…read morequestions and walked me through how to fix it myself - which took about 30 seconds. I've had no shortage of companies change me a service call for something this simple but this guy helped me out instantly for no fee. To me, that speaks volumes about his character and integrity. Thanks so much.

Great service and honest! Was told that I needed a new stove because it was smoking.read more

Absolute Nightmare - DO NOT USE THIS COMPANY…read more If I could give zero stars, I would. This has been, without a doubt, the most frustrating consumer experience of my entire life. The "Service" (or lack thereof): We had a technician come out and repair our fridge. We got charged way over $1,000.00 for a replacement part - just to realize that the problem was not solved. After various additional visits, the technician gave up - and said there is no solution. At that point we (of course) asked for a refund. That's when the 'service' stopped. Entirely. The Phone Hell: Trying to get an update is a full-time job. I have spent a combined total of over six hours on hold with this company. When--and if--someone finally picks up, they are rude, dismissive, and constantly refer to a 'manager' (who is NEVER available, and ALWAYS in meetings...) needing to weigh in. Twice, I was "accidentally" disconnected after waiting 45 minutes. To call this frustrating does not even begin to cover the agony (and waste of time). The Stalling: Every time I actually get a human on the line, the story changes. Every call ended with "We will do this by tomorrow." or "You will hear from us by next week." or "My manager will call you back this evening." None of those things actually ever happened. It was blatantly obvious they are just stalling to keep the money without doing the work. It took us WEEKS to finally get our money back. The Verdict: Save yourself the headache, the wasted time, and the money. Do not go into business with them. Find literally anyone else.

Steer clear. I used them in 2020, and the technician did not explain that spending $250 on a part…read moremight not actually fix the problem. We didn't realize that until he left and the problem persisted. They sent me a survey so I filled it out and the company (corporate) called me and refunded my money. I left that experience feeling like they made good on a not great experience. Fast forward 6 years later and I make an appointment for a repair. No one showed up at the allotted time. So I called and left a message with my name and phone number. The next day I get an email from the local office saying I was blocked in their system as someone they would not work with. I want to clarify that this was not because of anything other than my (legitimate) feedback on a survey and the company calling me and offering to issue a refund and agreeing that the technician did not do what he should have done. There was no altercation, no words exchanged, literally nothing negative between us and the company or technician at all. In the end, this is clearly for the best, but the unprofessionalism all around is disappointing.

I called to see if Trible's repaired Bosch dishwashers. I spoke with Raine and was informed that…read morethey sell appliance parts but do not service appliances. I asked if she could recommend some repair services and she took the time to provide a few options. I am so impressed with her willingness to go above and beyond! If I ever need appliance parts, I will work with Trible's. Also, if parts are needed on any appliance repair jobs; I will ask the service contractors to purchase the parts from Triple's.

Trible's sets the standard for the best combination of (1) a gigantic warehouse that is better…read morestocked than any other company in Virginia and (2) superior customer service. Before I found Trible's, I usually had to call several places, fight with websites to discover that only one of the chains in another state had the part, and/or I had to wait for days the part to be mailed or pay for overnight shipping. Since I found them, they have had in stock virtually every obscure part I needed for every appliance I have had to repair, from vacuum cleaners and dishwashers to air conditioners that are 10 or 20 years old. One or two other places might match their great customer service attitude, but none can touch their vast irange of parts they have in stock. If you don't use Trible's, you are uninformed!

Mom suggested here for me look for an area rug for my room. Did I find the perfect rug? No. Did I…read morefind something I like? Yes. Did I spend roughly what I wanted? Also yes. So is it perfect? No, but it's reasonably priced alternatives. I like my new rug, and that's what matters. It was a bit redundant for the guy to encourage me to get a value card, but I guess if someone goes in once, there's a possibility they'll come back

This Ollie's has a decent selection of books, toiletries, toys, crafting/accessories, snacks, and…read moremore. It is still relatively organized compared to other stores but has definitely room for improvement. Great value for the products here. I did not have an interaction with the staff until checking out. Though the line was long, it moved quickly as there were 3 cashiers on that afternoon.

Thank you for the helpful service and selections. Made it easy to find the part other stores in the…read morearea did not carry.

Came in for some paint and needed help finding painting tools, asked Anaija at the paint counter…read moreand she was absolutely horrible and seemed like she hated her job. No courtesy or understanding for first-time customers that don't know where things are and couldn't bother to communicate. She stared blankly at us when we asked for help and gave no guidance whatsoever afterwards. Thankfully, Rachel came over and gave us what the real definition of true customer service. She gave us a breakdown of the paint bases and offered knowledge. That right there is what people who have no understanding of something SHOULD be approached.

The store itself is decently clean and friendly, nothing that stands out there. What got me was the…read morewebsite. I don't know if there's been an update to the floor layout or what but I didn't love going online to see what I needed was in stock, only to go where the site said, and find unrelated merchandise. Zip ties were online listed in aisle 12, when they were in aisle 2. They were listed in bay 4, when the store hadn't had bay layout in so long I can't remember. I found the zip ties eventually, no one helped me, I didn't ask. Overall, not great, but I got what I needed

Absolutely disgusting store employees and absolutely terrible customer service. Simply looking to…read morecheckout was met with an attitude I can only describe as the worst experience I've had in a retail store to date. I am a Lowe's credit card holder and am absolutely ashamed and disgusted to have supported such a business in anyway. -0/10 genuinely horrible store genuinely horrible staff avoid at all costs

If you're requesting the technician to wear shoe covers in your home. Do not book this company…read more Technician complained about wearing the shoe covers because he was scared of slipping and falling. They refused our service and canceled the work orders leaving our warranty company to book another technician. Lack of accountability, communication, emotionally control and professionalism. BOOK AT YOUR ON RISK.

Avoid this company at all cost. They were supposed to install a dishwasher we purchased. That's it…read more Their guy showed up and said the floor was too high and he couldn't get it to fit...which we knew wasn't true because it was the same dimensions as our old one. You just have to shimmy it in, that's literally it. After a week of back and forth with their office, we finally asked to speak with the owner which must have scared them because all of a sudden they told us they could install it and would send someone out. Welp. That day came and they never showed up. No phone call or contact from them whatsoever. We called multiple times and left a voicemail asking why they didn't show and when we could expect them to actually come install it. They never called back. Just radiosilence from them. I have never seen such unprofessional conduct from any company ever. So we called another company and they sent someone out the same day and installed the dishwasher without any issues whatsoever. Weird how that works, huh?