Yes, like everyone else, we were suckered and lured in by Ladurée's pretty Marie Antoinette style aesthetic.
Food: Prettily presented but the taste is all right. It's not memorable but not bad either. It's perfectly decent. Sandwiches were acceptable as were the meatier entrees.
Tea: now, this was a surprising disappointment. Compared to Mariage de Freres or Palais de The, it was flat. We ordered a wide range from the Mille Nuit, Rose, and Vanilla. It was all flat and for 7,50 euros each?! Are you serious?
Pastries: instead of the famous macarons, we tried their other pastries. Their St. Honoré and Mille Feuille were beautifully made but the saddest dessert we had was the Isaphan. It's a confection of rose, lychee, and raspberry---on theory, it sounds like a beautiful combination.
Do NOT let the photographs fool you.
When you actually have it, it's little more than two macarons sandwiched with fruit and cream topped with a limp rose petal. It was such a waste of money.
The candles and perfumes are all right but we felt there were other brands that had stronger, more pleasing scents than the ones Laduree offered.
Service: Paris has a reputation for rudeness and my god, did we experience it to the maximum at this establishment. I would like to acknowledge that this place gets very crowded and busy quickly so I understand there is a considerable strain on the staff. It must be wearying and it certainly showed in their interactions.
They forgot to seat us and accidentally gave another group our table despite being right in front of the queue, gave us the wrong menu, mixed up orders and served us the food that another table had selected, took forever (even LONGER than expected for European servers and that is saying something) to get the dessert menu, and also sent us the wrong cheque. There were no apologies or acknowledgement of mistakes. Just servers who wordlessly brought out food and left before we could clearly see that a mistake had been made. They completely ignored us even when we tried to politely and discreetly grab their attention in French.
Ambiance: it is a beautiful little shop with wonderful displays but extremely tiny. From the tables, chairs, and restroom, you are packed in like sardines in a can.
The people who frequent this place are a general mix. It tends to skew in favour of East Asians who happily shell out as much as possible on the macarons as well as taking photographs of every single pastry to other European travellers and a few locals who want to pop in to see what all the fuss is about then seemingly leave in disappointment.
Regardless, because of its recognisability and fame, Laduree would make a very good gift for your friends back home but be warned that if you wish to dine here for lunch, prepare for a wait and lacklustre service.
There is no shame in wanting to experience it just once here in Paris. Just be forewarned that it's not what it seems.
I think a simple tea and a few select pastries would be an excellent choice for this place but not for lunch. read more