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    Lagrange Family Dentistry

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

    Services - Lagrange Family Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Lagrange Family Dentistry Photos

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    Recommended Reviews - Lagrange Family Dentistry

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    3 years ago

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    Keep MI Smile

    Keep MI Smile

    3.0(2 reviews)
    10.8 mi

    My husband and I came to this office knowing our insurance company -United Health Care or U.H.C. is…read moreaccepted here. Before any work is done , the office verified with our insurance company what our responsibility would be, after UHC pays their allowed amount, for services. No procedures are done until our financial portion is collected at Dr. Bartman office. Patients do have to sign a document which reads that patient is responsible for what insurance does not pay. You don't sign it and no service. I signed feeling confident that we did our due diligence. Dr. Bartman also informed us what insurance will pay for my guard and my husbands crown and what our portion will be before we consented. After all procedures were finished....... 1. We recieved an 800.00 bill!!! 2. I called and spoke to receptionist at front desk and she could not explain why my bill was 800.00 and transferred me to Brian in the billing department. 3. Brian stated their office was not contracted with UHC-(They are per UHC) and our balance due is for being out of network. That made no sence! I did tell Brian to look at one account at a time. Not clump my husbands and my account together and start at the begining. I stated to Brian to look at my husbands account first , because thats the one you refer to as having the balance. I was not comfortable talking any furthur with Brian until I spoke with my insurance company. Needed more concrete facts. We decided to talk on May 9th after Brians vacation. He did not call back and when I did, he had not looked at the bill, since we talked last. He stated he would look it over with another biller and call back the next day. 4.Brian called back the next day and now states it was "my bill" and not my husbands bill that had a balance . He explains that Im responsible for any balance, if their office cant get the insurance company to pay. Brian sates that "insurance company's" don't like to pay out claims and gives me an example of another patient being denied. What a rediculous thing to say. Our insurance company denied my claim because Dr. Bartman improperly filed the claim. She failed to get a preauthorization and explain why I needed the mouth guard. At this point I knew I was dealing with a young, immature, inexperienced, unprofessional person! HELP!!! Brian would often say, "im sorry your frustrated " or " I know your mad" as well as , " I get why your not happy" but its your responsibility to pay, if there is a balance". First of all....Im not mad, frustrated or unhappy! That would imply I was dealing with a competant person. I was not. Secondly , you have no idea what I think of your ineptness! 5. I called UHC stated and explained what I was dealing with. Insurance representative explained I was not responsible for bill. She stated it was the Dr's. error by not complying with the UHC process, when filing my claim. She continued to state how clear it is to Drs., what is necessary to process a claim. And claims don't get paid unless Dr's. process them accordingly. As I stated earlier, Dr. Bartman had not preauthorized nor sent a medical necessity letter with my claim. I asked the Insurance representative to call Brian while I was on the phone and make it quite clear that the problem lies with the office and not me. She also would inform Brian what exactly was necessary to process the claim as well as remind Brian I had paid my portion at time of visit. 6. UHC calls Brian . 7. Brian calls me back and states insurance called and "everything's all set!" I could not believe his nieve arrogance in thinking he had a handle on "any"of this! 8. Brians head must be still in the sand, where he went on vacation! I stated I knew that UHC called because " I had them call and speak with you all the while I was on the phone". Oh my!!!! Brian stated that Dr. was already sending information needed to process the claim! He reminded me AGAIN how I would be responsible for any portion of the bill when Dr. resubmitts the bill correctly. Of course he did not use the word correctly in his sentence. I think I should bill their office for .... A. My time to fix this mess B. Dealing with an #! $** C. Office harrassment Better Business Bureau? Lol Never once did Brian take responsibility for himself or Dr. Bartmans role in this debauchery! Shame on Dr. Bartman and her staff for not doing the right thing in processing my claim correctly in the first place and for hiring an incompetant biller and customer service person. Does the doctor know how her office is being represented? Yikes! If I did not call inquiring about my bill, Dr. Bartmans office would never have resubmitted my claim to UHC . Instead I found the problem and facilitated, what I now hope, is my claim being correctly processed and no futher bills from this disheveled office! Another reason why insurance costs are high! Improper billing! Ps Brian...get your head out of the sand dude!

    Everyone in this office is friendly and welcoming! They were able to get me in with only one days…read morenotice (twice)! Couldn't ask for a better dentist! I highly recommend Dr. Bartman!

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    Keep MI Smile
    Keep MI Smile
    Keep MI Smile - Lobby

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    Timberview Dental Care

    Timberview Dental Care

    4.4(19 reviews)
    39.9 mi

    Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

    MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

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    Timberview Dental Care
    Timberview Dental Care - Our Beautiful New Office!

    Our Beautiful New Office!

    Timberview Dental Care

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    Bradley Swanson DDS MSD

    Bradley Swanson DDS MSD

    5.0(2 reviews)
    40.8 mi

    Having had a traumatic experience with a dentist when I was very young - decades ago! - I have…read moregreat anxiety about going to the dentist. Imagine my distress, now, being told I needed a Root Canal!! I was *so* upset, I put it off for two years. The only other time I had a root canal, I had to have gas (very hard for the endodontist to work under these conditions) and I needed a friend in the room with me, holding my hand the entire time. ENDODONTICS OF MICHIANA: WHAT A DIFFERENCE! WHAT A RELIEF! WHAT A GREAT DOCTOR! I was amazed to find such an excellent endodondist/dentist like Dr. Bradley Swanson!! He was calm, reassuring, and totally professional. He took time, explained everything, and was simply GREAT. BEYOND GREAT! It was an easy procedure. It didn't hurt much at all. Dr. Swanson's Assistant, Christina, was also very personable, warm, and reassuring. I highly recommend Dr. Bradley Swanson and Endodontics of Michiana to anyone in need of a root canal or other dental work. BTW: This is the very first review I have ever written for YELP. Never before have I have I been so impressed as to both to write a review (good or bad). However, I feel *so* strongly about the high quality of treatment I received from Dr. Swanson that I decided I *must* write a review. THANK YOU.

    I cannot thank Dr. Swanson and his team enough for making my root canal therapy as easy as…read morepossible. I came to Dr. Swanson having already visited one endodontist. This endodontist was not able to perform the root canal because he was not able to get me numb and just gave up. Having had this experience on top of my dental anxiety I was terrified coming into Dr. Swanson's office. Dr. Swanson and his team were thourough in all aspects of my visit. They made me feel comfortable (music playing in the exam room!) and fully explained everything they were going to do and again as they did it. Again I had a very difficult time getting numb but Dr. Swanson was incredibly patient and persistent until I couldn't feel a thing. Took about 4 trys but he finally got there! The procedure was quick, painfree, and I left the office much more comfortable than I came in. He also prescribed some pain medicine for the few days following the procedure when the tooth is sensitive. If you need any type of endodontic therapy go see Dr. Swanson! My only wish is he did other dental work so I could see him for all my teeth needs!

    Lagrange Family Dentistry - generaldentistry - Updated July 2026

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