NO...NO...NO...DON'T GO... This Aspen Dentist Dr. Kapoor is NO good All I needed was a simple…read moreextraction He turned into a giant fiasco First of all , he was hard to understand spoke quickly with so much urgentcie all I wanted was him to extract ONE tooth His "team" estimated $1100.00 All I cared about was getting the damn tooth out of my mouth I paid the billing Secondly five minutes into the initial injections he came in and decided I needed another shot While the dental assistant shoved the suction tube down my throat Dr Kapoor spun around and jabbed me in my lip could have easily been my eye !!We finished the proceedure And I got out of there So long Aspen Dental I never want to see you again !!!!

NEVER AGAIN. I will never go back to any Aspen Dental location. I needed a failed implant…read moreextracted. They tried to upsell me to over $10,000 of care. My teeth aren't in that bad a shape for my age. They constantly tried to get me to sign for the $10 grand. First they had to give me a $550 workup and then they wanted to charge me for periodontal care for over $2000, then a bridge for a total of over $10k. I of course, said that I just wanted the extraction. I have good insurance, but even after insurance they charged me $375 out of pocket to remove a tooth that literally was falling out of its socket. Then to add insult to injury a month later I got a bill for another $168. THESE PEOPLE ARE CROOKS!!!! I'll go to a back yard mechanic next time before I set foot in ANY Aspen Dental location. Screw me......screw you!!

I visited this office for the first time due to an area of discomfort. Unfortunately, my experience…read morewith Dr. Ryan Halbower was not positive. I found his approach to be quite rough, and his comments about my existing dental work came across as very critical and judgmental, which made me feel uncomfortable during the visit. At the end of the appointment, I was referred out without much explanation, which added to my frustration. Overall, I did not feel at ease or well cared for, and I would not choose to return.

My son has extreme fear of the dentist so has neglected his teeth and are now in extensive repair…read more Dr Ryan and staff were very rude, condescending and beyond unprofessional. Dr Ryan asked my son what was going on, asked what he should do and told my son that the only option was to pull all his teeth out. My son felt worse than when he went in. We were never given a copy of the treatment plan nor an itemized sheet of the charges for the visit. Staff and dentist were very rude and will never go back nor recommend Aspen Dental again. We received better care, compassion and a detailed treatment plan at Family Health Center!!

Great team here working together to help get my dental health back on track. And bring back my big…read moresmile

I arrived to my appointment and checked in 20 minutes early. Receptionists (all sitting at the…read moredesk) proceeded to carry on a personal conversation for a few minutes while I stood there waiting to check in. Finally checked in and sat down to wait. I began to watch people walk in and get called back, while I am still sitting there waiting. I waited another 30 minutes. I finally went up to the receptionist and asked if they forgot about me. She proceeds to tell me that the Dr is running behind, and I will be called back shortly. I asked her why I wasnt notified of this and given the choice to wait or reschedule. She couldn't give me an answer. I told her I was leaving and NOT rescheduling, and the office/staff are very unprofessional. I received a blank stare. My guess is while carrying on their personal conversation, I was not checked in and "Dr is running late" was an excuse. If it was an excuse, be professional and own your mistake. I have been to two locations, and both are lacking in professionalism and good customer service. I will not be recommending Aspen Dental and in fact encouraging you run. Run as fast as you can and never second guess your decision!!

I greatly appreciated my experience at Aspen. All of technicians were kind and welcoming…read more Dental Hygienists, Emanuel and Kelly were extremely wonderful to interact with. I loved having the opportunity to have personal conversations with them.

Tooth extraction, assistants Moe and Cynthia were very helpful and explained everything clearly…read more Quick procedure and was able to get a consult + procedure within days of my issue flaring up.

Dentures primary authorized by insurance but they didn't pay now 2 years later I contacted…read moreinsurance still not paid so now they hit me with a bill for $ 1500 now they sad if I make a small payment they would have doctor review it but when I tried to make what they call a small pmt they refused it. Because they said it wasn't enough and it went to attorney, but they refuse to do anything.i wouldn't refer a rat to them.....

I have had the same dentist for over thirty years. the same year I retired he sold his business to…read moreTopping, who does not do Medicare. I had a tooth and filling break off and when I expanded my search on mileage, Aspen came up. With diligent searching I found a couple negative reviews but many more positive. I called several dentist to try to get in before waiting 2-4 weeks. Both Yani, the national corporate contact and Markie, the local Manager were the first pleasant ones I contacted that could get me in next day! Today, I had 2 extractions, 1/2 periodontal cleaning and a crown started. Most of which is covered by Medicare with Humana. Dr Chein and staff (Kierra,Leslie, Uli and again, Markie) were all fantastic! Never had so much work professionally, efficiently done even at my lifetime Dentist!! If you are looking for a place you can be glad you go to,....go here!

Please don't train someone to draw blood on your patients. They should already possess those skills.read more

Aspen ft Wayne is awful! Rude, the dentist is an arrogant bitch. Go to Aspen in defiance Ohio…read more Great place! Dentist will listen and work with you and ask for input. Employees are great, friendly. I have to travel but at least it's not a sorority house. Don't go to coliseum!

I don't like this place. I have a very heightened fear of the dentist. I had to have a tooth…read morepulled. The Dr was very rude. He didn't even tell me he was going to stab that needle into the roof of my mouth or did he numb that area. I cried so much. He didn't care. I need more dental work but I will not go here. I don't like the staff and it was just an awful experience.

well they charged my husband almost $2000 to pull a tooth. And my crown broke so they made a temp…read morecrown and attached my partial to it. when I got the permanent crown the clasp on my denture didn't fit. so he broke off the clasp cussing and said just use fixodent to hold it up there. gah!!!! now I have TMJ cuz it doesn't fit. And my husband can't wear his lower partial. so we are finding another dentist.

Great experience overall. Emma took care of my cleaning and X-rays and was super friendly and…read moreefficient. I was in and out in under an hour, which I really appreciated. They also confirmed and are taking care of two small cavities, which I already knew I had from some pain when eating, and they explained everything clearly without any pressure.

Told me I would finance what insurance did not pay then tells me i owe 600 more for services VA…read moreextracted teeth so they only had to make dentures.

I'm terrified of dentists and shots. I made them very aware of this. So they pump my mouth full of…read moreshots then send me to the lady to discuss prices. I'm not ok at this point, visibly shaking. They made me believe my mouth was in horrible shape and if I didn't get all the treatments, I'd lose my teeth. Just to be clear I had a couple cavities and needed a wisdom tooth extracted. I paid several thousands of dollars for what they recommended due to the stress I was under. I paid the bill in full a couple days later. I wasn't trying to get out of paying the bill but I received another bill for $55 and called to tell them I already gave them thousands and I'm not paying another dime. Also I let them know that filling my mouth full of shots then sending me to discuss prices was not the way to do it. I should have been able to discuss treatment options and prices before anything was done in my mouth considering how terrified I am of everything. Sounds reasonable to me. The lady I talked to on the phone couldn't comprehend what I was saying and told me I was "using big words" . I explained in kindergarten terms a couple times that they need to discuss treatment and prices before pumping people's mouths full of shots. Especially if they make it known they have fears. She absolutely didn't understand what I was saying. I became aggravated and told her I was done with the conversation, the bill is paid and I won't be back. Completely shady business practice if you ask me!

Be very cautious. I'm insured by the largest Medicare Advantage Company. I understood that the…read moreoffice was famiiar with UHC and had thoroughly checked my coverage. I was told by the dentist what "needed" to be done and was given a printout showing the total cost, the insurance coverage and my share of the the procedure which I paid. Through the weeks of the process, I was surprised to pay some extras that weren't covered by my insurance. Fast forward to a year after the work was started, into the next calendar year: I received yet another bill for approx. 1500.00 to pay for other things the insurance "didn't cover" as well as exceeding the carrier's maximum. I called the billing person at Aspen, couldn't speak with her and left a message to call me. Weeks later without a return call from her, another bill, asking for immediate payment. Overall, I feel that I dealt with a used car salesman, not a professional dental office. I'm sure they will respond appropriately as they do for most negative reviews here, promising to used my review to improve their services in the future. For me, the future is over with this office.

Top notch care and quality service. All the staff were friendly, courteous and made me feel…read morecomfortable. They listened to my issue, came up with a plan and explained it all very thoroughly. I know who my dentist is from this day forward.

Gina is amazing! She puts me at ease from the moment I get in the chair. She keeps me distracted…read morethroughout the whole experience and doesn't make me feel stupid for being anxious. All the dentists I've seen have been so kind and thorough. Love this place!