They don't fix your car, They take your money and when you have a problem ( car not fixed) they do…read morenot return your call. Do Not Go To Westside Auto unless you like wasting money

I have had brakes done and alternator replaced by these mechanics. They are top notch! I moved here…read morefrom georgia and found this business online . I an so happy with their service! I definitely recommend them to everyone I-know in Jacksonville! They are professional and thorough! Thanks for all you do to keep me snd my family safe from n our vehicles by honest and trustworthy repair work!

I noted an oil leak under my car and went to Maxi...expecting some major repair, but it was a…read morefaulty filter and they changed it, rotated my tires and the bill was....$0. What a delightful surprise when I could have been duped and not be aware. That says a lot about integrity.

I am surprised there aren't more good reviews for Maxi Auto Care on Yelp! I took my car here after…read moreit wouldn't start without givIng them much warning, and they sent me a very interesting and thorough comprehensive report of the status of my vehicles maintenance. After I authorized them to fix my starter for a set price they called back to say it would be less because the inspection didn't take as long as they had anticipated. Will definitely be going back!

Ronnie is the best ! Hey He you sold me the 2 best vehicles…read moreI ever owned. Even when the J fell off the grille and I had an 'Eep' he took me in as an Emergency and I left with a Hunter green Jeep again. Great customer service even in the mid 1990s . He's always been a good guy.

Have had work done here a couple times on multiple different vehicles. Always good work, good…read moreservice, and fair value.

Can you trust a snake? Smile in your face.. and rip you off. Not BBB... a small shop with…read more"hands-on" mechanics who have no training. They are sub-contracted with parts companies so that you cannot bring your own .. have to order from their parts companies. You don;t know the quality of what they are installing.

Mr. Johns is so helpful and accommodating takes care of his clients and follows up with great care…read moreto make sure all is running great! And if you're lucky enough to meet Mr. Santiago you would really be in for a treat! Very knowledgeable person and so eloquent and professional thank you and the team for taking care of my baby in its time of need my Toyota 4Runner with over 235k miles thanks you too!

If I could give this business more than 5 stars I absolutely would. Time after time when I am not…read morehome and unable to help my wife with vehicle issues they have been there. From big issues like repairing essentially half of a front end, to tiny ones like putting a window back on its rails. A wrangler, an '88 converted dodge camper van and two separate sprinter vans. (We like our camper vans) Hill has been kind, fair, does a phenomenal job with communication, completes jobs, and is willing to work with customers just to lend a helping hand. A shop that is not even in my home state is the only shop I've ever gone back to more than once. Did I mention the pricing is fair? Because it's pretty d**n good. Thank you guys for everything. A yelp review is the least I could do.

Best shop ever. They work on my 2013 F150 and do an amazing job. They a my go to shop and they…read moreahould be yours

I got mixed feelings about this place. They helped me out a lot when it came to replace my engine…read morefor a 2015 VW Passat 1.8L but I had to find the engine and deliver it there. So really, all they did was the labor and it was less than $2K. Very affordable but. I got a fuel pump done recently and it was over $1,200 with them finding the parts and labor. Definitely overpriced. I got upset because the text message that the wife sent wasn't clear enough for me to know the final price was. After arguing with both the husband and the wife, I asked them to remove the parts. It took the husband less than 15 minutes to do it. I was being charged 3.6 hours at $145 an hour for a less than one hour job. YouTube has a step by step 30 minute video only one tool needed. Both of their responses were "we charge you for what we know not what we do". The husband doesn't even know English. I found all the parts for less than $350 on rockauto.com with guarantees and they were charging $440 parts for an Audi parts just because the cars come from the same maker. Only reason this isn't a one star is because the wife wasn't upset with me, even after I was rude. But they didn't even respect my car when they returned it.

Carolina lied to me saying that they would have my clutch installed and ready within 72 hours. She…read moretranslates for her husband (the mechanic) who doesn't speak english. Get an invoice before they do work, don't assume they are honest. They initially quoted me $750 and increased to $2,100 for additional repairs they pressured me to get without an invoice. They said the previous mechanic left bolts loose, etc. I had my previous mechanic come to EJ's to talk about the mistakes they found with his work. That's when my previous mechanic told me that they are liars & scammers. He was shocked that they gutted my car as it's unnecessary to remove the engine to replace the clutch. It's not necessary to remove my wheels to access the clutch. They also double-charged me for labor ($750 + $800) which they haven't broken down in the invoice. They've had my car for 2 weeks, gutted it, and let my car sit on the lot as they worked on other vehicles. I've been without transportation for 2 weeks. I'm paying car insurance for a vehicle that I haven't driven for 2 weeks. Every day they lie saying that my car will be ready by tomorrow. I assumed this place was trustworthy from the 5-star Google reviews. The labor time for my initially requested services to change the clutch is 3-6 hours. They said my engine had a major oil leak. They've added on more unnecessary repairs while keeping my car hostage. Their business isn't secured with a complete fence. I have severe anxiety that my rims or other car parts will be stolen. I have severe anxiety that my vehicle will not be repaired correctly by someone who only speaks spanish and may not even be certified. Every day that goes by that my car is not repaired, I panic. This is a Honda civic, they are easy cars to repair, they have several youtube videos on the clutch replacement steps for my model. I feel stupid for trusting this business. Scammers! Beware, they will ruin your $7,000 vehicle investment. I was just getting ready to sell it too. Having the clutch changed was my final issue before I sell it! Now i'm out $2,000, filing a BBB complaint, and will likely have to pay more money for someone else to fix their mistakes. Expensive lesson that I had to learn, but nobody deserves this.

They just charged me $30 to install 2 head lamp bulbs that literally took him one minute. I cannot…read morebelieve this! Never again. I guess because I'm old they took advantage of me. After reading my review someone comes back and says it took them 20 minutes to install 2 head lamp bulbs and that I wasn't sure what needed to be done. THAT is NOT true! I walk in there holding a twin pack of head lamp bulbs that I had just purchased from Advanced Auto and needed them installed. If I hadn't known what was wrong with my car, how would I have known what to buy? You overcharged me and now you're trying to back peddle. I even said to the guy that was installing them...."Wow that was so simple, I could've done that myself!" It was a box that sits right on top under the hood. He took the lid off, pulled out the old bulb and stuck the new one in. It was so fast and easy, a third grader could've done it. 2011 Toyota Corolla LE for anyone that wants to look on YouTube to see how easy it is. This place ripped me off plain and simple. But that's ok....LESSON LEARNED!!!

Great communication, kept me informed every step of the way, very friendly and professional. If you…read moreneed some work done i highly recommend, they fixed my suspension issues on my 2019 civic within a matter of days!

Good service, real certified mechanics who knows how to fix cars…read more Who knows how to work on cars.

This is absolutely one of the worst experiences I have ever had with an automotive repair shop. The…read morerepairs were not completed correctly. The manager lied to me on two separate occasions. Once on the phone and once to my face. The store offers a military discount but does not give one. They tried to sell me parts and services that were not required to repair my vehicle. If it were not for the fact that the repairs are so expensive and they have to honor my warranty, I would take my vehicle to another shop. The vehicle was promised to be fixed and returned three separate times and all three times failed to be repaired and delivered. After having another repair shop run tests and I presented them to the shop, the mechanic disregarded them and tried to have me purchase more parts. Gaskets were reused causing leaks. I hope I am the only one who was cheated and lied to, but I think not. The only bright point was dealing with 'Frizzy' in the office.