Very fast and concise, great service! We just needed someone to respond fast to fix our fridge and…read morethey came through quickly.

Alex was so easy to schedule with and his rates for the diagnostic and repair were very fair. He…read morewas polite and professional when he came to diagnose (he tested every single part of the oven to figure out exactly what was wrong) and repair and explained fully what was happening. I appreciate his work!

Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Contacted through Yelp. The chat was quick and to the point and they got me on the schedule for the…read moreday I needed help with my dryer. They gave me a 3-6pm window for arrival and I was told they'd let me know when the tech was on the way, and they didn't. He just showed up and I didn't really appreciate that because I have pets to get out of the way. But the work was done quickly and done well. I'd call them again if needed!

Appliances will eventually fail and never during a holiday sale and If I can extend the life of my…read moreappliance for the fraction of a new one then I will do it. Art is my go to repairman for an honest diagnostic and repair and saves me hundreds of dollars. There is also the bonus of supporting a local businesses.

They can not respond dismissively and rudely when I indicate that there may be a leak behind the…read morecondenser. Specifically telling me that I am 1) wrong 2) listening to someone who doesn't know about dryers, because no dryers have condensers. This was after I explicitly said in my request that my dryer was ventless. If they read the request and knew dryers they would have know the dryer had a condenser. I have also contacted LG because they were listed as an authorized repair agent.

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!

Great service, very responsive and reliable. Recommend to my family for their appliance repair…read moreneeds.

Dryer got fixed and provider arrived on time. he happened to have the correct part in his car and…read morewas able to repair the dryer. FYI the dryer is stacked (and I gave them a heads up before he came, which I don't think he had received) so he needed to use my ladder. But he got the job done!

THE ONLY PLACE TO SHOP FOR AN APPLIANCE!!…read more There is a huge variety to choose from for your laundry room or kitchen. We bought a Maytag washer that came within a day of purchase. The crew professionally delivered and installed it along with removing the broken one, saving us a trip to the junk yard. The owners are great with a lot of knowledge on every brand we were looking for. Great local company opposed to getting lost and forgotten at other stores!

From the owner: Liberty Home Appliance strives to make homes more liveable through better appliances. Here at our…read morepremier appliance store in Fuquay-Varina, NC, we have the best in refrigerators, washers, dryers, grills, and much more. Appliances must last for years and are not everyday purchases. So with our selection of high-end brands like THOR, Maytag, LG, and Samsung, customers can feel confident in their selections. To make your selection, please visit Liberty Home Appliance today!

I have been trying since December 2020 to get GE to come and repair a newly purchased refrigerator…read more (15th try) Customer Care has given a case number (yesterday I was waiting on hold for someone for more than 8 hours and then it became end of day and GE Cust Care phones went DEAD and given a recording to call again). Other source has stated that GE Dispatch goes in and internally cancels appointments and the customer is left waiting for a repair guy that never shows. NO NOTIFICATION OF ANY KIND, email or phone message that this has occurred (this has happen 15 times since December) NEVER BUY A GE APPLIANCE (it is a company really called Haier and owned by China)

My rental tenant told me last night that the fridge is broken. I needed someone to fix it ASAP so…read morethat their food won't go bad. The company I used previously could not send anyone out until next week and another company said they could only come tomorrow. Customer Care Appliance Repair was the only company with 5 star ratings on Yelp who could come by today. It was a little challenging to coordinate timing with a busy mother and the repair crew but James was patient and responsive. In the end, he was able to get the fridge fixed within 3 hours of our first call. Since I wasn't there myself, I asked the tenant what she thought of James' service. Her response was that James was "very nice and professional." I have no way of knowing if the job was priced higher than other repair companies since I am no expert in home appliance repairs. But these guys were available when it counted. I hope I'll never need any repair services anymore but if I do, I'll most likely call Customer Care Appliance Repair again

I would not recommend this company based on our experience. They came to our home to inspect our…read moredishwasher after we explained that it would start a cycle but would not complete it. The technician said they couldn't wait the 20 minutes it would take to see if the issue occurred. Instead, they started the dishwasher, determined it was "working properly," and left without fully diagnosing the problem. Later, we were able to record the dishwasher failing to complete its cycle and sent the videos to the technician as requested. Unfortunately, we never received a response or any follow-up. The property owners were charged for a service that did not resolve the issue because the appliance was never properly tested. If you're looking for a company that thoroughly diagnoses problems and follows up with customers, I would recommend looking elsewhere.

If I could give this individual a zero star I absolutely would. A technician came out weeks ago to…read morefix something. They needed to order a part but then I heard nothing from them. I did not hire them, unfortunately my warranty people did. When I finally got a hold of him I asked if this was the right company and he said "yeah". I asked why there was no communication and why someone didn't show up today with zero feedback.