...time to add another 5 stars! From the moment I randomly walked in the door in January to the efficient service i required regarding immediate documentation renting a vehicle out of state yesterday my accolades seem trivial to the personalized services this agency provides. My personal thanks to Gianna, but my hat also goes off to Melissa and all the other fine personal that helped my save a significantly in my policies. Dont be surprised to find a bag of Wally's on your doorstep when I get ho read more

Absolutely great service! About 2 weeks ago I was looking for new auto insurance, So I called Lake Insurance. An agent named, Zulieka, happened to assist me and I gotta say, she was great, knowledgeable and nice. I would highly recommend for pple to call Lake Insurance, they are great! read more

Lake Insurance and all of their staff are the greatest. From day one, they have made it a priority not only to find me the best rate but also to protect my company. Rob Lake is a true professional and Stacy Grassfield is on top of it. I refuse to go anywhere else because of the great service I receive/d. All my insurance needs will only go through them and you should do the same. By far the best insurance broker in Southern California. Thank you Lake Insurance!! Sincerely, Eric Carter | President | CEO PRESTIGE COMMUNICATIONS read more

Yelp helped me find this agency and I am super thankful to find them. It's been a pleasure being a customer with Lake Insurance. My experience with all the agents has been extremely professional. They are very thorough and go beyond the normal call of duty to provide the best service. For example, Jamie was able to work with my busy schedule by accommodating me outside of office hours. I usually get a response within 5-15 minutes (by phone and email). So refreshing compared to the my prior agency that would sometimes take days to respond. If you need auto/home/business/umbrella/anything insurance, please check out Lake Insurance Agency! read more

Absolutely recommend Lake Insurance!! They have great customer and professional service. I've been a client for over 20 years now since my parents got their insurance from them many many years ago. I've always received prompt and courteous service. I have a couple of policies with them and have had to contact them about questions on modifying my policy as my needs have changed over the years. When I was in a car accident, they were very responsive and helped me thru the claims process. Anytime I've had to reach out for help on insurance matters, they have been absolutely wonderful and helpful. You feel as if they take care of you like family. I highly recommend this agency! read more

I was with another insurance in the city of Brea that I believe closed down or something. Somehow I found Lake insurance. I have dealt with two exceptional ladies. Rosanna and Carolina. Most recently Carolina but I recall Rosanna was another kind young lady. When ever I called for a question or an accident or a homeowners issue these two were on it. There was never a delay and they were always pleasant. It is always a bummer when you deal with attitudes on the phone.. I can tell you when you call Lake insurance you will be helped immediately. You will deal with a kind concerned person. I have moved out of state but if you live in Orange County California you should check this business out.. you won't be disappointed. read more

I have used Lake Insurance Agency for over 10 years and they make my life EASY! I will not trust anyone else to take care of my insurance needs. Over the years I have needed multiple insurance policies in different areas and they have gone above and beyond to ensure I have all options available to me. The whole staff is informative, attentive and professional. Jamie Lake was the first person I called when I got into my first accident and she walked me through what to do during the stressful situation... you really feel apart of the family in this family owned business. Thank you Lake Insurance for always being there for me! read more

Jamie at Lake Insurance is wonderful to work with. Having relocated finding a new insurance agent can be a nightmare. Luckily Jamie was very friendly and thorough when it came to purchasing both my car and renters insurance. She was very easy to work with and ran multiple options and quotes and found the best deals out there. She was also very prompt and responsive with any and all questions I had. Hands down took a lot of the stress off my plate and is amazing to work with. Couldn't recommend these guys enough read more

I've had nothing but a professional experience from Lake Insurance. I'm a Navy Veteran and I was looking for help with a special circumstance where I needed coverage. They definitely pointed me in the right direction, and provided excellent service. I would recommend them to anyone! read more

Lake Insurance Agency has been taking care of all my business and personal insurance needs for years and years. I have not had one single complaint in all this time so saw fit to review. Customer service = excellent. My calls are always handled immediately or return calls and emails are always done in a "quicker than expected" manner. They actually look out for their customers and recently helped me out in matter saving me a lot of money. Big thumbs up! I have recomended Lake Ins. to several friends and will continue to do so. read more

Jamie Lake at Lake Insurance Agency is a god send! I have had the pleasure of working with her for my personal insurance and for many of my clients insurance for several years now. Everyone that I recommend go see her is thrilled with her service! She is friendly, fast, professional, and personable! She treats all of her clients like family and is available around the clock. Her customer service is top notch. You will not find an agent that is this responsive and helpful. I could not ask for a better company or a better agent! I found my insurance agent for life! read more

The best insurance agency you could ever have...one stop shop with incredible service..I'm never going any where else! SM read more

Jamie Lake was so friendly and helpful! I was referred by a great friend who is a new customer of theirs... super pleased with the professionalism && quick quote on a policy. I will be referring friends && family here, and if you need auto insurance please check them out. read more

Switching insurance carriers was posing to be a bit of a challenge especially since I was switching both personal & business. Within minutes of speaking to Brady for the first time I felt like a weight was lifted, finally someone who gets it and knows his stuff!! He and his team went above and beyond to seamlessly and painlessly switch over all our policies AND my clients already have their updated COI's!! I can't say enough about the level of service and attention to detail I received from Lake Insurance. 5 stars all the way!! Stellar Service!! read more

Great friendly place! Worked with Mike originally and he made setting up a very great and simple policy with your best interest. Throughout my time with them I recently had some changes over time and spoke to new agents there, and also found that Rosanna who I recently was helped by not only answered my questions I had about recent policy changes, but also even after so made efforts to provide me with even more details about my concerns. Best place to go to and great people you can depend on to handle your policy! Thanks you all! read more

Had a great experience obtaining auto insurance, highly recommend! If you plan on using Lake Insurance make sure to ask for Rosana! She was so friendly and knowledgeable. read more

I love this group of people. They have a culture of happiness and a you get a feeling that they really want to help you. Every time I call they have the right answer. I have all of my policies with them, and they are great at what they do. read more

Very responsive staff! It is so nice to have someone handle your insurance needs in a timely manner. Lake insurance has really simplified my life and made the insurance process a breeze! I have my car, health and rental insurance through them. read more

Love working with Lake Insurance, been a loyal customer for over 3 years now for auto, home and personal insurance. Lake is always looking out for my best interest to save money and bundle solutions with the best insurance companies. Their entire staff is extremely responsive, friendly, multi-lingual and professional. I highly suggest referring Lake Insurance to your friends and family! read more

I've been with a couple of different insurance companies in my old age, but Lake Insurance is by far the most professional, helpful and attentive I've come across. They have excellent customer service and are very efficient in their business. In addition, I believe they are a family run business which is always a plus in my book. Thank you guys for making my travels through the insurance world easy! read more

Great service! came on a weekend they were closed and the lady was about to leave but she stayed and helped us when she clearly could have left but she was sweet enough to help us get a quote on her day off read more

I spoke to a very helpful, knowledgeable, and efficient agent at Lake Insurance Agency. I had many questions regarding renter's insurance and he was able to answer them effortlessly and more importantly in terms where I can understand. They found the perfect policy for me, it met the coverage i was looking for and at the price I needed. To anyone unsure where to look for insurance or have several questions, I recommend coming to Lake Insurance Agency. Thank You Lake Insurance. read more

I highly recommend working with Lake Insurance, they found me a much cheaper rate compare to other insurance brokers!

Friendly & Knowledgeable staff! Lake Insurance has been providing auto & home insurance for me for over a year. If you need an expert to help you understand the best insurance plan for you, then work with the team at Lake Insurance. They are super responsive and also helped me every step of the way through a claim I had to make last year. Thank you Lake!!! read more