The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

SCAMMY! and the owner stands behind it! They will entrap you in hefty non refundable inspection…read morefees $225 and their estimate won't even be close to other reputable installers in the area. The technician gave inaccurate manufacturer specifications for venting.

Kris is hands down the best chimney guy in New England!!! He's quick, efficient, knowledgeable and…read moreextremely professional. The guy knows what he's doing!! He replaced liners in 3 flues for us and installed a brand new fireplace insert in our living room and installed a new chimney cap up top. His work is amazing!! We can't thank him enough for digging us out of a hole that could have cost us our home because of the unusable condition of our chimney flues. Thank You Kris!! Bring on winter!! We're ready!!

Kris responded quickly to my request for help. His approach was direct...."you will have to wait",…read moreand "here is what the service will cost". He told me I would get a report about chimney condition, accompanied by pictures....and I did. He showed up when scheduled, did the work, took pictures, sent the invoice....all very clean, simple direct. On a return visit, he also installed a stainless steel sleeve in one of the flues. Very nice, clean, tight installation. What's not to like? Responsive, communicates, shows up when scheduled, does good work, sends detailed invoice. And yes, I am a real customer. Hope the review helps.

They are currently booking six weeks out for a minor repair (OK, fine, it is what it is)…read more But they want you to pay for the service when you book AND no refunds if you decide to cancel after booking (even if you're cancelling say 5 weeks out). Very un-customer-friendly policy.

I definitely wouldn't use them. You have to give a 50% and then they say installation is between…read more8-12 weeks. You can't call to get any update on when they are ready to install. Although we did call at 14 weeks and they came and didn't have the right things and they never called us again. They did say they would refund our deposit. So maybe. Very difficult company to work with.

Isaiah and company do a fantastic job. They did extensive chimney work for us and we are very…read morepleased with the results. They are responsive and answered all of our questions. Prices are reasonable. We highly recommend Northland Chimney Service.

I'm very pleased with the work I needed done! My roof is extremely high, steep and metal, so I was…read moreworried about pricing for the job. But the price I paid was very reasonable and cheaper than others around. Isaiah was very personable and very knowledgeable. He had some suggestions/tips for the future that he had filled me in on. (Which he will be the one I call to have it done) He fit me into his schedule as soon as he could. Just in time before it started getting cold. He sprayed down a nest that could have become a dangerous issue for our family. He also tacked up some siding that had started to fall, that I was unable to get to. I highly recommend them and will be calling back next spring! Thank you again Northland Chimney Service -from another happy customer-

I've been using Stonehenge for about two years now. They installed our pellet stove and we…read morecontinued to use them to service it. They are extremely dependable, honest, and stand by their products. Every time someone complements my pellet stove or needs a recommendation, I ALWAYS suggest Stonehenge. They have very competitive pricing and always go above and beyond. When you choose them for your next project, you will not be disappointed.

From the owner: We make a difference on any construction and masonry project by paying special attention to details…read morethat ensures the complete success of each project we undertake. The difference between a typical contractor and our top quality services lies in our willingness to go the extra mile for our clients. We take extra care by making additional verifications for durability, strength and safety standards with a team that always provides customer service that is based on honesty and integrity. With most bigger companies, You never know who's coming to your house if it's not the owner. We believe in full transparency and trust from the beginning, Hence why you can meet our core team members below!Stonehenge Masonry and Stove LLC views your investment in your residential or commercial property as seriously as you do. Locally owned and operated, we remain committed to providing commercial and residential clients with top quality masonry and hearth appliance services. Call (603) 273-9117 to learn more about the many services we offer for any size project.

I was very pleased with every interaction I had with employees of On Duty. From Grace, who answered…read moremy call and set proper expectations to Spencer and Ben, who were both on time, pleasant, professional, and expedient. Instead of being charged for cleaning of multiple flues, Spencer took the opportunity to inspect each one so we could make a decision on how to proceed forward.I was very happy with the experience and look forward to any future projects.

I had the privilege of working with Christian and Paul with On Duty Chimney. They were fantastic…read more They were very thorough. They were patient and extremely knowledgeable of their craft, and specifically assisted me with a first time homeowners set up, of my insert pellet stove. And did an amazing job cleaning and getting very detailed work finished. I look forward to working with them and On Duty in the future.

Crown Chimney rebuilt my chimney from the roof up and installed new flues for the furnace and…read morefireplace. Prior to the work being done, the project leader answered any questions I had about the work and schedule. The crew of 3 men were courteous and hard working. John, the crew leader, kept me informed daily on the progress of the work, and when decisions had to be made on how to move forward with the work, he would always discuss the alternatives with me before continuing. I highly recommend Crown Chimney.

I highly recommend Crown Chimney! I have a 200+ year old house with unlined, neglected chimneys and…read morethey lined, crowned, repaired casing, and structurally shored them. They were so respectful, clean, efficient, professional, knowledgeable, accommodating to my crazy travel schedule, and from my advanced research, at a very fair price.

I think that they've gone under. Been waiting 4+ months for a chimney cap and they don't answer…read morephone calls texts or emails. They owe me $225. Too bad, the guys doing the actual work seemed very competent. Approach with caution.

This company gave me terrible customer service. My flue cleaning was originally scheduled for…read moreDecember 15 between noon and 2:30 but was cancelled at 1:00pm as it was possible that the operatives were exposed to Covid 19 (fair enough). I was told that I would be a priority call and the service was subsequently rescheduled (and confirmed) for 2:00 - 4:30pm on January 5 (afternoon call is not priority in my view). No-one turned up so I left a voice mail at 4:30 on 01/05, asking what was going on. As no-one responded, I left another message at 6:00pm that evening. The call was returned a few minutes later but, in spite of my saying "hello" 3 times, all I could hear was people talking in the background, so I hung up. As of 2 days later, no-one from the company has contacted me. I guess they don't want my business, so they won't get it.

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

Hired The Fireplace Guys to inspect two gas fireplaces at their price of $300 each. What was…read moreincluded was unclear, but Derek gave pushback when I asked for clarification. It was a red flag. Jason showed up over a month ago, and the glass in one shattered during the process. I've been calling in an effort to get a repair, and Derek answered a few weeks ago and was beyond rude. They have not answered calls since. It's been a while since I've encountered such an unpleasant and unprofessional business. I don't recommend The Fireplace Guys.

I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????