I have had brake and rotor work done with this business a few times great price and service. I was…read morethere today and had my rear brakes replaced for an affordable cost. Upon pulling in one of the technicians was looking at the rear bumper of my Nissan rogue which one corner was popped out slightly due to being rear ended recently and the driver that rear ended me took off without providing insurance. After the job was complete for the brakes and I was about to leave they took the time to quickly set that part of the rear bumper back in place out of kindness and now it looks brand new again! Super nice and great service! Very appreciative of them going out of their way to correct an issue they did not have to assist with. Highly recommend great service and people that will go the extra mile for the customer!

They were quick, affordable, and trustworthy when they replaced my muffler. They kept me informed…read morethroughout the process and my car runs and sounds great. I highly recommend this business.

My Sis trusted no other, to work on her cars for 20+ years, and now I know why...back from Europe,…read moreI have her [19 yr] old car; heard brake wear tab squealing [or so I thought] but put off working on it myself until warmer weather. After a couple weeks I hear grinding when I brake, so I take it in for new brakes. Owner Mike took measurements of the friction surfaces to prove that all were still OK, described a rusted cover plate that was the likely source of the noise, cleaned the rear drums/front calipers all for a minimum charge. Trustworthy, reliable, friendly; he's now got a second loyal customer from this family-

Very impressed!…read more Timely, we'll done, inexpensive work I tried changing an O2 sensor and my brakes on my 4Runner and ran into a snag. I called to see if they could help and not only did they say yes but they also used the parts I provided! The difference in price was nearly $600 from other auto repair companies in the area. I'm now a customer for life!

My family has been bringing our cars to Connecticut Auto Repair for years. Mark is a great guy who…read moregenuinely cares about his customers. He's very honest and never tries to up sell you--in fact, he'll be the first to tell you when a service is actually unnecessary. His prices are always fair also. It's always nice to support a good, honest, local business. You won't regret going with CAR.

This guys are the best around. If you want a business that takes pride in the job, the way they…read moreconduct business... they're it. Alignment was done properly, tech took my truck out twice to make sure it was perfect. These guys are professional, treat the customers with utmost respect from seeing the interactions in the waiting area. Parking might be alittle interesting but well worth it. I'll be bringing my vehicles here from now on.

Bad service charged for parts from dealership and it broke next day got it checked and found out…read morethe y used used parts..they clean and tried to fix my original part that was broken.never again will I go there

This is where I've been coming for my car service for the past 2 years!…read moreEasy scheduling, good hours, Not pushy if you don't want to get something done or have questions, always provide a summary email that has all the details of what went on and just all around really nice guys and great customer service! Never had any issues with the quality of work and they are honest- coming from someone who doesn't know too much about cars this is a big one! They have a nice little waiting room and offer loaner cars or rides if you live close. Bonus- they always mail out coupons!

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.

Just went in for emissions testing and it was a simple in and out, no waiting. Thanksread more

Actually yes - I've been to many businesses where if there isn't a problem then they wouldn't…read morecharge me. There wasn't a problem with my car. I could've went to Shearer Honda where they even said they would've checked the tires and pressure for free and reset the TPMS light no charge. That's what a real business does because they aren't greedy. You want to talk about slander and vulgarity? As soon as you told your "employees" to stonewall me, you answered the phone screaming at me. It's your loss because I will never recommend your business to anyone and you reap what you sow. You seem to have a lot of bad reviews so I think you have a problem mentally.

I was involved in a hit and run late June and I went to two different shops for quotes. I opted for…read more Steben's Auto Body in West Hartford, and I'm very pleased that I did. They were courteous, respectful, very quick and thorough. They repaired my Subaru, worked with the insurance company ( the value of the quote) and made it look as if nothing had happened to it. They even detailed inside of my car and replaced the cover on the driver side seat that I told them that would pay out of pocket for because it was not part of the accident but they fixed it anyways with no charge. Steven Litwin is the shop Foreman and handled everything professionally and was very pleasant to work with. I hope my car is never damaged again but if it is it will only go to Steben's.

Excellent As Usual.The Only Place TO Have Your Vehicle Taken Care Of, Everyone Is So…read moreKnowledgeable, Caring And Kind, From ladies in office. ,Steve, Dave And All Others Who Work On Cars. Thank You For All You Do

I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.