Got a gift card from my mom who really loves this place. I had booked and contacted them before to…read morecancel because I had a medical emergency and the massage wouldn't have been very enjoyable. Second time, I had the dates mixed up. I take 100% responsibility for this! I texted to see if there was anything I can do. The person texting has a serious attitude that I was just smiling my way through texting. The gift card was $50 in value. She now will not respond or answer any of my text messages , basically stealing my gift card which was given to me. Super unprofessional. She told me I had one more chance to book but I guess she really needs that $50 . I wouldn't recommend going here unless you want unprofessionalism!

I haven't had a massage here yet, but I'm already a customer in that I got a couple of gift…read morecertificates. They are keeping costs down by occupying a modest space without a desk person. Although not fancy like more expensive massage spas, it's clean with privacy. And the prices are very good. All appointments need to be arranged online, which is actually more convenient than talking to someone on the phone. Gift certificates can be bought online too, but I didn't see that part since I didn't have the right glasses on, so I came in person. Although the place was closed, the owner called me right back and came in just to sell me the gift certificates even though she had canceled all appointments for the day because she injured her thumb. She was there in under 5 minutes, which is faster than I got my coffee served at Collectivo this morning. Many services here that I will probably never get myself, but if you want to give a thoughtful gift that's more useful, specific, and practical than the usual, I would put Rain Massage at the top of your list. I heard that Santa gets his massages here, but I'm Buddhist so what do I know. You can't see the place easily from the parking lot, Google Maps brings you near the hardware store or the dog grooming place. Park in front of either, not in handicapped, unless you really are, and then walk north between the two. It's tucked in back next to a hair stylist. Remember, make you appointment online first.

Went to get a craniosacral massage with Michelle. I'm very…read morefamiliar with the procedure, and have had some weird "therapists" in the past claiming to do cranial sacral while just being weird instead. Thankfully, I have finally found a legit therapist in Milwaukee! I can't say that all my aches and pains are gone after just one session, but I've purchased several more and look forward to getting my body adjusted. Michelle is chatty and friendly at the counter, but professional and concentrated during the therapy. I fluctuate between wanting to talk and staying silent during massages, but for craniosacral, I like to stay silent and concentrate (or fall asleep lol). So this was perfect. I was treated with a nice cup of tea after the session, got a chat a bit, and left feeling refreshed. She keeps the window open in the room so there was a chill breeze coming in on this weirdly cold October, but she also gives you plenty of blankets and keeps the table warm so I was not uncomfortable at all. If you're not familiar with craniosacral, the session does not require you to take off anything but your shoes and jewelry. No oils or lotions. Hair can get a little trussed, but not as much as with a Swedish massage.

I left a Google review for a massage in 2016 and then was accused of never having been a client. I…read morehad a female masseuse who was studying to be a real estate agent and her young partner had just left her after 10 years or so. The massage itself was tense and terrible. She asked terribly invasive questions, she body shamed me and then she low key hit on me. So incredibly unprofessional. The owner's response was terrible as well because instead of asking me what happened, she just said you have never been a client here. No one should spend their money here.

Shana was very kind and professional. She has a great vibe. I was able to schedule same day which…read morewas a huge plus. Relaxing is an understatement. I can't wait to come back.

Great massage! The…read morelocation is a little interesting in that it shares a suite with an attorneys office. It took me by surprise, but if you're aware of that it's no different than any other massage. The room is still zen and Deondre is very professional. He used to work at a private practice for a few years and still works in medical massage as well. I had an hour massage that was full body, he pointed out spots l should focus on or tension spots and how often massages would help that.

This place had decent reviews when I was looking around, but honestly was disappointed. I asked…read morewhen I called to make the appointment and when I got there if they had a pregnancy pillow for a prenatal massage and they said yes...well, they had a regular pillow I kind of propped my belly onto? It was weird. It felt very low budget - rooms have curtains, no doors, and my room had two beds in it, although I was the only person in there. It was not a super quiet or relaxing environment. The bed wasn't very comfortable either. The "head pillow" you normally go face down into was like a travel pillow? It all felt very low budget. They were like $10 cheaper than nearby massages, but I guess there's a reason for that.

What a great find! I needed a massage last minute and didn't have any reservations at my usual go…read moreto so I called this place and they had availabilities. Legit massage place. Pretty simple, walk in get a massage and walk out. I tried their CBD oil massage and although I didn't know if I felt better because of it. Hopefully I did! It was my first massage since pre pandemic. I asked for medium to deep tissue massage so she used her feet for my upper back which was a little much. The nice thing was she frequently asked how the pressure was. No complaints! Relax away! I would come back.

Terrible. Terrible. Terrible…read more Aside from the fact that my fiancé said that she had Rachel; that she talked the entire time and the massage was mediocre at best, my experience was much worse. Do NOT. I repeat, do NOT see Dana. Although she told me a lot (too much) personal information about herself, I won't put that out there. With that being said, Dana talked the ENTIRE time. Even if I didn't respond, she continued to talk. She made comments and made fun of my feet. She asked me personal questions about my health and stated that I need to make sure my sugar intake was low, you know, "especially black people." Which is exactly what she said. Then asked me what my nationality was. No matter Dana's race, this was uncalled for. She was completely unprofessional and the massage itself was AWFUL!!! And I mean awful. She had no idea what she was doing and sometimes she was way too rough. And she did this thing where she pushed down on my head really hard. Oh, and the bed itself was even uncomfortable. Not relaxing AT ALL! Ugh! The whole experience! Getting there was ridiculous because my GPS kept saying I was there when I clearly wasn't. I called a bunch of times, while sending a couple texts-I received no response. No one answered my calls. In fact, I didn't get a response until the next day and they texted, "Did you find it?" At that point, WHY bother?! TERRIBLE CUSTOMER SERVICE! When I finally got there I tried to explain to Dana that I tried calling and she kept interrupting me! She did answer one of my questions, that they don't have a phone at all in their office. WHAT MASSAGE OFFICE DOESN'T HAVE A PHONE in the OFFICE?! Not to mention when I was getting ready to leave, didn't receive my glass of water. Dana of course tried to get me to say how much I liked the massage. I had left a tip against my better judgement because that's the type of person I am. And not just because Dana went on and on about how broke she was and going through a divorce. When I said, "okay, am I all set?" She said, "Well, just the gratuity." SERIOUSLY?! Dana has absolutely NO class. She basically was telling me to tip her. Ugh. I wanted to go right back in that room and take the tip back because I had wasted so much money on a crappy massage anyhow! I couldn't wait to get out of there. Dana said they were (or at least she was) an independent contractor through Jane, who owns the company. If I were Jane, I'd get rid of Dana. Idk how else to complain other than telling people about my awful experience. But it seems from a few reviews, I'm not alone. I highly encourage everyone to steer clear of Dana. Sorry my review is all over the place. I've never had such a bad experience. We will NOT be returning.

If I could give zero stars I would. I bought a groupon voucher and this was the worst experience…read moreI've ever had. I didn't even get a massage. I tried a dozen times to make an appointment and they simply don't have openings for Groupon users. I understand they have regulars but to try and grow business you need to have time slots for other people! I tried calling the business to ask a question about booking and no one picked up. When I left a massage, no one ever got back to me. Now when I try to go back to their website, no website can be found. Got so sick of everything that I finally traded in my groupon for another massage company. Don't waist your money here. Clearly not professional considering they won't even return customer calls.

I've been going to Sharissa now for a little over a year. Fantastic massage therapist....excellent…read morecommunication, wonderful technique. I always leave feeling renewed and refreshed. Highly recommended!!

This was an awesome experience…read more Location She is located on the second floor inside the Wells Fargo Bank building. I found parking in the back of the building and entered on the side, which only takes you into the bank. Sharissa came down to get me so I could enter from the door in the back which is locked to outsiders. The normal way would be to enter through the entrance at the front of the building and taking the stairs up. The office is quite spacious, with about 3 separate massage rooms and an office/waiting area. The massage rooms have blinds, but no curtains, and lets in some natural light. So it's not like most massage parlors with rooms in total darkness and a candle burning. I actually like the bit of natural light. It was a bit bright when I went from face down to face up, for a minute while my eyes adjusted, but not as bad as when they turn on the lights after a massage lol. There was also no candles or oil diffusers or scent thingamagiggies. Personally, I like that. Sometimes you wonder what unclean smells those fragrances are masking, or just don't like a particular scent, but I didn't have to worry about it. Oh, and there is a full body mirror in the room. Definitely a plus after the massage. Massage therapist: Sharissa was great. We started out pretty quietly, but then she got a little chatty, but I was asking her questions. She's very nice and very respectful - I think if I didn't want to talk (I did today) she would totally get the hint and give a quiet massage. I'm a believer in telling them what we like, since massage therapists aren't mind readers. I also like to tell them how much pressure I like. I know I cannot take the level of pressure my hubby likes, as I bruise easy and also don't like that kind of pain. But how is a therapist to know that unless I tell them? So I told Sharissa when the pressure got too strong, in a specific spot. But before I had to tell her at all, she had asked at least on two separate occasions how I liked the pressure, and also eased up when I flinched on a particularly tender spot without me having to say anything. She has her license framed. Not sure what made the other yelper think she wasn't schooled. That's a stretch. During my entire 90 minute session, she was professional and got all my kinks and knots sorted out as well as the therapists at my chiropractor's. Anyway, I went ahead and purchased 3 more massages as they were on a special through September (2022). I guess that says it all, huh? Oh, and by the way, I appreciate all the little things: -being offered bottled water after the massage -an actual credit card reader that's not connected to her phone and works fast -a full body mirror in the rooms -not getting cheaped out of 5-10 minutes from the massage. In fact, we began late because I arrived late (because I got lost trying to find her office in the Wells Fargo building), but she worked the whole 90 minutes on me anyway -explaining and trying to figure out different reasons for certain body pains -smile