This business has gone downhill. More often than not, the store is closed during business hours, so…read moreit's inconvenient when I need to bring in clothing for important events. The last few times I've brought articles of clothing in, I received them back with stains still on them. I would then have to send them back again. A few months ago, I brought in an article of clothing (which had to be cleaned twice due to stains and I also received it still wet the first time) to be cleaned. I get a call now accusing me I haven't paid and it was a rather insignificant amount. The person over the phone stated they had to call multiple people for this, meaning it could have been a wi-fi issue and not an individual case. I paid again, but I will no longer be coming here as it seems the staff do not have our best interest.

Starcrest Cleaners in Washington, MO. Pricing is inconsistent. I recently had a couple of Kilts…read morecleaned and or laundered. A cotton utility kilt and an acrylic plaid kilt. I have had both cleaned and laundered here in the past. Once I was charged over $11 (because of the pleats) The pleats are sewn in. Then once for the acrylic kilt I was charged only $6. This one had pleats also. I then had them cleaned/laundered again and the price was over $22 for both. The reason then was given as "weight" of the items. If there was another cleaners available in the city of Washington, I would be using them. I honestly think it would be cheaper to take my dry cleaning/laundry into another town. I'll eat the gas charge to have consistent pricing.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I went to this place for the first time and was met by very unprofessional and disrespectful…read moreworkers. They stood around and laughed and acted as if they were school children. I felt as if my business was unwanted. I will never go back.

To be brutally honest... My husband and I drove 40 miles a week to come to this place because it…read morewas clean. The last was always there and friendly and kept up with EVERYTHING!! Then there was a tiff and she ended up quitting(probably because they didn't even pay her what her worth was but also the lady tryna come in on her) she knows who she is. The has been a shit show since. The floors are filthy, the machines didn't get cleaned as they should.. Now I drive less miles for less money, less filth, less Latino, methed up, homeless, vagrant,bs. But still, I miss the cleaning Lady.

We've had excellent results with Starcrest. They might have closed this location after Covid…read more But, we're still using their pick up and delivery which comes from the St Charles location, I believe. Either location, we've had nothing but great experience with them!

Sorry to say that after at least 9 years, this location closed on 25 April 2023. The service,…read morestaff and location was outstanding. I will miss the team here and the proximity.

I have had numerous pieces of clothing altered here. Always an excellent job and reasonably priced.read more

I havent had to get an outfit dry cleaned in awhile but had to for a wedding Im going to tonight…read moreactually. I brought 2 pairs of pants and two dress shirts. She was very friendly and made sure she had my info right and assured me it would be ready in time for the event. Got them back this morning and they look like brand new shirts! She even put a plasty thingy on the collar and folded the sleeves nicely with a clip to hold them in place. Was painless and easy and will go to them again the next time. Hope this helps.

I was very happy with the service at Dryclean 1-2-3 in Fenton. The dry cleaning was excellent…read more The clothes look great! Also, the clerks were helpful and willing to rush my order when I needed the clothes soon.

Service was great. Dry cleaning excellent. People super nice and friendly. Clothes ready and…read morepressed perfectly.

Nicest people, good dry cleaners. Don't have shirt service. Price is about average. Convenient…read morelocation at end of strip mall.

Service was very quick and easy. I take my blazers and miscellaneous items to them often and they…read moredid a great job. Very low prices but great value

When I first started taking my dry cleaning to Apple, I was very satisfied. Over the past year they…read morehave gone significantly down hill. Recently took a very expensive coat to see if the could get out 2 specific spots. Had an oil stain and legit dried food on another area. Came back w sorry we could not get stain out. It was clear they never tried and just pressed it. Sent it back. Again came back w sorry can't get it out. I looked closely and the dried food was still there and I could scratch it and it was easy to see they absolutely never tried to clean it and I doubt even sent if back through cleaning process. Gave it to my daughter who lives in Clayton and brought it to her cleaner. Came back SPOTLESS. Been hung in my closet w those stains I hadn't noticed at the time for over a year! Be aware if you use Apple Cleaner. Just because it is pressed and in the bag on a hanger doesn't mean it is clean.