I had zirconia upper and lower arches done here, and my results are completely above my…read moreexpectations! The entire staff was friendly, professional, courteous, and highly knowledgeable throughout the process. They were always quick to respond to any questions I had, making me feel comfortable and well-cared for. I couldn't be happier with my new smile--highly recommend The Smile Mission! What follows is my real life story on how I came to The Smile Mission. I live in Columbus, OH and was shocked after my annual dental exam and cleaning to be presented with three treatment plans. Plan one, 4 root canals and 16 crowns for an out of pocket expense of over $18,000. Plan two, snap in dentures for an out of pocket expense of over $23,000 or plan three, which was Zirconia Dental implant arches for an out of pocket expense of over $38,000. I decided to shop around and had many consultations that provided quotes for the Zirconia Dental Implants for $108,000, $ 55,000, $50,000, $45,000 and $42,000 in my area. I decided due to the cost I would check out state costs. I began researching different states and dental offices when I came across The Smile Mission located at 9900 SW 168th Street, Miami, FL 33157, Phone 786-701-8246. I sent them all the information and x-rays from my Columbus, OH primary dentist and The Smile Mission held a phone consult with me. I came out of the consult very impressed and since I had to be in Miami for a work conference the middle of June I decided to visit the office for a full exam and possibly move forward with treatment. I met with Dr. Michael Scott who agreed my best option was to extract my teeth and get Zirconia Implant Arches but he did present alternate options as well. I choose to move forward with the full upper & lower Zirconia Dental Arches. After phase one of my treatment I went back to Columbus, OH for the required 3 month healing period. During that time I checked in several times to provide updates on my healing and emailed a few times with follow up questions. My emails were always answered quickly and professionally to my satisfaction. I am happy to say that on September 13th I finished the last of Phase two which was the placement of my permanent Zirconia Upper & Lower Arches and I could not be any happier with the final results. The teeth look natural, feel comfortable and best of all the cost was a fraction of what I would have paid in Columbus, OH in fact I saved $19,000 from the quote I received from my primary dentist. A heartfelt thank you to all the great staff at The Smile Mission for giving me my self confidence & smile back!!

Beware of this dental office. At first, everyone is extremely friendly while they're trying to sell…read moreyou a treatment plan. In my case, we agreed on a treatment plan and a total price. I paid the full amount a few thousand dollars, through Cherry Financing, which meant the dental office was paid in full upfront, and I made my payments to Cherry. I want to point out that the doctor himself is very friendly and professional. However, I was repeatedly told by the office staff that the doctor is not in charge of pricing, billing, or deciding what is or is not covered under the treatment plan. That made it very frustrating because even if the doctor discussed my treatment with me, the office staff claimed his decisions did not determine what I would ultimately be charged. Halfway through my treatment, the office staff--who, unfortunately, were often dismissive and belittling--told me I owed additional money because the doctor had performed extra work. While the doctor did mention he would be doing an additional step, he never told me there would be an extra charge. If I had known beforehand, I could have made an informed decision. When I questioned the charge, the attitude toward me changed completely. Even the office manager, who had always greeted me before, stopped acknowledging me when I came in. Eventually, we reached a compromise where I paid only a percentage of the additional charge since I had never been informed of the extra cost in advance. To make matters worse, my final deep cleaning was never completed because the office claimed it was not included in my original treatment plan and that I would have to pay out of pocket. I showed them the original treatment plan, which I believed supported my understanding, but they still refused to complete the treatment without additional payment. My experience taught me to get every detail in writing and to ask specifically whether any part of your treatment could result in additional charges. The doctor was always kind, but the billing practices and the way I was treated by the office staff after questioning unexpected charges left me very disappointed.

Not only did I have to pay upfront, I ended up calling my insurance company and finding out that…read morethey would pay half of one of the services Monticciolo said wasn't covered. I never did get the refunded money. And Monticciolo is in the network which means they have to adjust their fees to the insurances guided lines, which they didn't. Then I cancelled 20 days before my appointment and they said I would have to wait 2 weeks for a refund so they can make sure that all claims were paid. I had FREE xrays according to the Hudson office front desk girl, and my insurance company paid them their portion of it anyway. Then to top it off I received a call from the Spring Hill location saying I still had to pay for the anesthesia on a cancelled appointment. The only answer I kept getting is, "well according to our office procedure"..blah blah blah. To add one good thing, Dr. Wade was very nice and personable. So if you don't care about paying for services that are covered, choose to see him. But definitely pay with a credit card so when you have to get refunded you can always contact the bank to charge them back.

Beautiful location beautiful people i highly recommend to anyone who's struggling to find a good…read moredentist this is it! The whole staff is amazing beyond friendly and most importantly they care about you!

This dental office was extremely unprofessional and disorganized. My two siblings and I had an…read moreappointment scheduled for 8 AM, but after waiting a long time with no explanation, we were suddenly told the appointment had been changed to 11 AM without any notice or call. The staff spent more time laughing, being loud, and socializing instead of helping patients or staying on schedule. No one seemed focused on patient care or communication. It's easy to see why this place has such low ratings already. I would never recommend this office to anyone looking for reliable dental care.

Went to Coast Dental in Port Richey and had a pleasant experience ( if there is such a thing); From…read morestart to finish it was ok. I am disabled and they made sure they met my needs, from Brie the xray person (very nice and did a good job) to the checkout lady. Everything was clean and new looking and I would recommend this office,

Dr Robin Gagnon is my dentist. She is great! Love her! She's very attentive and explains…read moreeverything very well and I feel comfortable with her. She did a great job and the first time I came, she even cleaned my teeth. Of course the dental hygienist usually does that. I have had facials, Botox and fillers done here as well. Stephanie does a great job, and I've been very pleased with my results. Can't recommend this business highly enough.

I visited the Florida center for Laser Dentistry for Microdermabrasion with Stephanie. This was the…read morefirst Microdermabrasion process I had ever done. She was amazing! About three years ago I had gone to a very large dermatology practice wanting to implement a more mature skin care maintenance routine. I'm so glad I found Stephanie to not only perform excellent skincare procedures on me, but to help educate me and help me develop the more mature skin care maintenance routine I've been wanting to start finally. Stephanie helped inform me of every step of the procedure, as well as products I can use routinely to see a change in my skin. The entire procedure was very professional, especially with the before/after photos to help show your progress. Everything within the facility is state of the art, and extremely clean. I highly recommend Stephanie for all your facial aesthetic needs!

This practice rip me off for thousands of dollars. I went for a free consultation and they charge…read moremy credit card thousands of dollars. They claimed they order items for services NEVER rendered. I wish I would have checked the reviews prior to the visit

I have never been treated with such professionalism in a medical office. From start to finish, the…read morestaff was amazing. I hope that I never have to go anywhere else. Thank you Dr Goff and staff.

Dental office clean and comfortable. Staff were pleasant and helpful. Dr, Goff was able to explain…read morea dental procedure and why it was necessary using x-ray visuals. This conversation was very informative and easy to understand.

Dr Griffith and all his assistants, hygienists and front office staff are amazing…read more Would trust them for any type of dental care

Been seeing Dr. Bryan since January for my dental needs. I believe the doctor, front desk staff,…read moredental hygienist and dental assistants are ALL outstanding. I feel more than at home, respected, welcomed, and completely satisfied every time I get any service at any time. Always top notch across the board. Five stars without fail. Superior. KUDOS to all !

This has been the best experience I've ever had at a dental office. I won't be going anywhere else!…read moreHighly recommend Dr. Mai and the entire team. The office is very nice, very clean, and has such a comfortable, welcoming atmosphere. The front desk staff is always friendly, and the hygienists are gentle, thorough, and make every cleaning a comfortable experience. Dr. Mai is wonderful. He takes the time to explain everything clearly, never makes me feel rushed, and genuinely cares about his patients. I'm extremely anxious around needles, and when I recently had dental work done, he was so patient and reassuring. His assistants were just as kind and helped keep me calm throughout the procedure. I know there are some negative reviews, but that honestly hasn't been my experience. I've never had any issues with diagnoses, pricing, insurance, or billing. Everything has always been straightforward, transparent, and clearly explained. If you're looking for a dentist who is knowledgeable, caring, and has an amazing team, this is the place to go!

This facility did not give me proper care and the result was an ambulance ride, 2 EPI pens for two…read moreanaphylactic episodes due to lack of monitoring after injections and a severe allergic reaction. Don't believe the response that will be given by the owner- they are trying to cover their tails and won't even provide me my full chart upon several written requests. Run, don't walk- AWAY!

Will not be going back and I am reporting Little Road Dental care to Medicare Fraud!…read moreThey collected from my Care Credit account and also from my Medicare Insurance. They got paid twice and will not give me the credit back on my Care credit account. Needless to say BEWARE!

Today I had the beginnings of deep cleaning with Laura. I have to say she is so amazing! She's…read morepatient, kind, as well as so gentle. I felt so comfortable with Laura as well as I do with Dr. Z. I pray she will always be there for me, as well as others and you too will see what an incredible experience you can have with her and their staff. I'm no longer afraid to see the dentist as long as it's at Little Road Dental Care. Thank you Laura. Susan Barber 6/11/2025

I had a cleaning and a crown done. Dr was nice. Seems good so far. Takes my insurance off for…read more A little pricy for my part. J hi

This is negative feedback on all the. Negative feedback. After reading all the reviews I just don't…read morehave the time be stressed out, overcharged and high pressured into unnecessary procedures and treatments. I am not going to even try to see this Denistry. A lot of people don't understand all the man hours that are wasted with calls, follow-up calls, voicemails, phone tags, hold times with elevator music, dropped calls, computers not working, in person follow ups and hostile and combative customer service.