Our son has been with this program since level 2 and has worked with instructor Jeremiah to make it…read moreto level 12. Jeremiah has made our son feel comfortable, keeps him motivated and keeps lessons fun. We're sad to see him leave the program but wish Jeremiah the best. Thank you for helping our son learn to swim and foster a love for competitive swimming. Waterworks, in Downey, has recently hired more swim instructors. It is a busy location and before we were able to book with Jeremiah consistently, there was a problem of availability and instructors showing up. If you're able to find a date/time and instructor and keep up lessons with them, the program is fantastic, comparable in pricing and effective in their methods to teach others how to swim.

Ok, so first of all let me start by saying we had a bumpy start with the lessons. My daughter is…read morenot afraid of water, she sees water and jumps right in she's fearless so I HAD to get her swim lessons, so that being said I came across waterworks. I had paid for private lessons which were going to start right after she went on summer vacation. But her lessons kept being cancelled, they got cancelled 3x I was livid as you can imagine I called customer service which was great they helped me but there was some issues with the instructors I kept getting different instructors and time slots it was not fun at all. BUT as soon as she was able to attend a lesson I was so impressed at how much my child learned. I gotta give the girls their flowers. My daughter first had Lola who was so sweet and patient because my daughter is a handful and full of energy and it can be hard for her to pay attention (that's why I got private lessons). And then she had Julia which I saw an improvement in her and she also had Emily both great instructors, I saw so much improvement and they got her to listen and pay attention she followed directions, she went from level 2 to level 3. I had originally paid for 8 lessons, but I had seen so much improvement I went ahead and paid for 4 more classes. Every week i would see her in the water i would see something new that she was learning. This is the best money I've ever spent, I've told my friends about it, it's so worth it, I'm actually thinking of taking lessons myself. I do plan on her continuing since she seems to be a natural in the water.

This pool is very clean and offer many swim programs. If you are looking for a great program for…read moreswim lessons, this pool is for you! Their instructors are certified by the Red Cross, which is hard to find in most local pools. They have affordable recreation swim that is appealing to families.

Not accommodating to the special needs population. No clear…read moredirection for passing swim test for special needs autistic children. I have a 11 year old autistic son who loves to swim, who has been swimming since the age of 4. Who Passes swim test at others local pools like the Whittier Aquatic center & Palm park pool. There swim test policy is confusing to an experienced special needs child swimmer. It doesn't help that they blare loud music, while he does a swim test and can't pass with all the distractions! Payment system is also slow and ridiculous, need to update for a card scanner or tap to pay. They manually have to type in credit card number into payment system, had to wait while they were manually entering my credit card , While my autistic son elopes and runs into the pool without our supervision. Wouldn't recommend for any families with special needs children!

Excellent swim facility in the city of Cerritos! Once used as a training facility for the 1984…read moreOlympics swim athletes, it is one of the largest indoor swimming pools in LA county. Whether it be for swim classes, swim competitions/swim meets, or recreational swim; the Cerritos Olympic Swim Center is an excellent choice for all your swimming needs. Parking is free and easy to find, off of 166th street and not too far from the 91 freeway (Bloomfield exit) or 5 freeway (Carmenita exit). This indoor pool is great for both swim and fitness, for all ages, and very safe.

Do not come here. Workers are disrespectful and the facility is very unsanitary. Look around to…read morefind a better facility to get your workouts done.

I genuinely hate having to leave a review like this because the majority of the staff at this…read morefacility are amazing. They're friendly, helpful, and are a big part of why I continue coming back. I've even recommended this facility to several friends and family members because, overall, it's a great place to bring kids and spend the day. Unfortunately, one employee continues to ruin what should be an enjoyable experience every time I visit. No matter how polite I am, she approaches me or others with an attitude, speaks in a disrespectful tone, and seems more interested in arguing than helping guests. If you're the first person greeting people as they walk in, customer service should be a priority. A smile and respectful communication go a long way. The most frustrating part is that I know the facility's dress code. I even bring extra swim shorts for children who come with me in case their parents forget proper swim attire. During my most recent visit, she insisted my swim shorts were gym shorts, even after I repeatedly explained they were purchased from the swimwear section specifically for this pool. On my very first visit, I had already spoken with the manager about these exact shorts, and he came to the understanding they were swimwear. I purposely buy longer swim shorts because I prefer more coverage around children at a public pool--not because I'm trying to break the rules. And they sell thousands of types of swimwear just because I don't buy a cheap skimpy bottom and have my buttcheeks out don't make my swim shorts NOT swim shorts . Why would they be in the swim section if they weren't? they wouldn't be . I have a few gym shorts that look like swim shorts but I don't wear those because they're NOT swim shorts and they weren't purchased from the swim section What made the situation even more frustrating was watching several other guests wearing cotton shorts walk right in without anyone saying a word, while I was the one being questioned despite wearing actual swimwear. I've also seen children in the pool wearing cotton T-shirts that are clearly not intended for swimming, but I keep my mouth shut because it's not my place to police other guests. If I wanted to nitpick and point out every rule violation I saw, I easily could--but I don't. That's why it was so frustrating to feel like I was being singled out over something that had already been addressed with management. If the rules are going to be enforced, they should be enforced fairly and consistently for everyone--not selectively. This also wasn't my first negative interaction with this employee. During a previous visit, she took my young niece out of the pool and started walking toward the front entrance with her without ever informing me what was happening. I was right there, calling out to her, but instead of stopping to explain what she was doing, she kept walking. Only after I got her attention did she finally turn around and tell me she was taking my niece to have her height checked again. As the adult responsible for my niece, I found that extremely upsetting. A child should never be taken away from the pool area without first communicating with the adult supervising them. I immediately spoke with the manager because I didn't think that was appropriate. He tried to make the situation right by asking her to apologize/ explain, but before she even came over,( I observe everything face expressions to body language to what even was said to see if I'm taken seriously ) I overheard her laughing and giggling as if the entire situation was a joke. She acted like she couldn't believe she even had to apologize. When she finally did, it didn't feel sincere at all. Ever since that day, every interaction I've had with her has been just as unprofessional. To make matters worse, after my most recent interaction, I asked the manager for the employee's name so I could address my complaint appropriately. He refused to provide it, which was disappointing. It made me feel like management was more interested in protecting the employee than addressing a legitimate concern from a guest. Because of that, I have no choice but to leave my feedback about the facility as a whole instead of the individual responsible. I've only been coming here for about a month, but in that short amount of time I've brought several friends and family members because I genuinely thought this was a wonderful place. The facility itself is great, and the majority of the staff are fantastic. That's exactly why this experience has been so disappointing. One employee's repeated attitude, lack of professionalism, and inconsistent treatment of guests shouldn't outweigh all the positive things this facility has to offer. I sincerely hope management takes this feedback seriously. Better training, accountability, and professionalism would go a long way. Guests deserve to be treated with respect, and rules should be applied fairly and consistently to everyone.

Four bucks is a great price to get out of my hot house. My kid loves swimming and the chlorine…read moredoesn't burn your eyes like other pool's in be area. Pool stays warm all day because of the sun

We love our swim classes with Caleb! Great ocean beautiful place to bring your kids for swim…read morelessons. We'll be coming here till we are full on sharks!

We love starfish and all of their instructors! Our daughter began lesson at 3 and by 3.5 was…read more'water safe' and by 4 is a legit swimmer! She's so confident in the water and loves to swim and show off her skills. The pool itself is gorgeous and a pleasant place to observe lessons. The owner is kind and professional. Swim has been a worthwhile investment and it's a joy to watch our daughter grow her skills.

Good instructor kids ratio ( 2 to 1 . Or 3 to 1 the most)…read moreConsistent and profesional coaches

This place has excellent instructors and a fantastic program. My kid felt safe immediately. Ms. K…read moreis warm, engaging, and very encouraging. When class ends, all the instructors give encouragement and a job well done to my kid. The facility is clean and well-maintained. My son is always very excited to go to his swim class. Highly recommend this swim school. Extra perks : a really fun welcome bag with lots of goodies and a swim cap. A graduation certificate for every time your kid enters a new swim level.

As parents of a child with special needs and medical challenges, finding activities that are both…read moreinclusive and supportive of his individual needs can be challenging. Aquatic Explorations has given our son a place where he can participate, learn, grow, and feel included, and we are incredibly grateful to have found them. Our son began his swim journey with Coach Oliver, and we couldn't have asked for a better start. Coach Oliver was calm, patient, and understanding, always meeting our son where he was and allowing him to progress at his own pace. Those first swim experiences were incredibly positive and welcoming and helped build the foundation for the progress we are seeing today. He is now with Coach Jason, and all I can say is WOW! Slowly but surely, we have watched him become more comfortable, confident, and independent in the water. Coach Jason is exactly what he needs. He is kind and patient, but also firm and knows when to push him to do a little more each session. As parents who want to protect our child every step of the way LOL, having a coach we can truly trust means so much to us. Coach Jason is making such a positive difference in our son's life, and watching his progress and growing confidence in the water means more to us than words can express. We are so thankful to Coach Oliver, Coach Jason, and the entire staff for creating a place where our son is supported, encouraged, and included. Aquatic Explorations is truly the BEST!

What an incredible swim program ! I am so happy with every…read morecoach we have tried for my daughter she is about 16months & has been swimming here since she turned 1yrs old so not too long, but long enough for both of us to fall in love with this (Swim) school the instructors and the office staff are so helpful , nice , and informative about the program and policies. Even though she is young, I see that they have other programs available as she progresses and advances through her swimming like the swim club, the snorkeling program, and the surfing program. I even took a surf lessons myself with the owner, who is absolutely fantastic. It is a great place not just for children to learn how to swim, but for adults to strengthen their skills or even explore other opportunities in the water. Ps they offer free trials

The lanes are nice and wide and the pool is in good condition. I came in for the lap swim on a…read moreMonday morning at 8am and I easily found a lane just to myself. The staff is super friendly and personable. They say hi and welcome you, which made me feel very safe and happy to be there. The men's locker room and showers are do for an upgrade and the water in the shower was freezing, or as my friend says, invigorating! I waited a bit for it to warm up with no luck. Just jumped in and jumped out as fast as possible. The pool was safe, clean, and a great place to get your swim on.

Workers were very rude and not friendly, they pick and choose who can't get in the water, they say…read moreno cotton allowed but there was multiple people wearing cotton and I wasn't allowed to go in to be able to take care of my kid who had autism. lady came up to my face rudely and said I wasn't allowed to leave my items near the plant although there was a lot of items there and all benches were taken. Overall bad experience and bad workers with horrible attitude. do better.

Great place went with my niece and it was fun . Packed but good . Will definitely come againread more

Great place to take small kids especially toddlers. Food was good. Parking was free and lots of it…read more Tickets are cheap. Not too many people. Only negative they need more floating donuts to float on the river or at least allow us to bring our own floating donuts.

Evelyn taught my daughter her first swim lessons and got her use to the water and did assisted back…read morefloats and breath control, very cool. Caia help my daughter push off and swim to her and did 5 second of spotted back float on her own, awesome work. Once my daughter got more confident in the water Alejandro went over blowing bubbles/breath control in water, 10 second spotted back floats on her own and push off swimming, so proud and great work. Overall, my daughter is soon to be on her 10th lesson and I've seen progress. Jade the manager was also very helpful and supportive. Thank you Big Blue!

I signed up my son (Max) for Big Blue's Super Improver Clinic program. The instructors, Alena,…read moreJessica, and Montserrat, did an amazing job helping him improve his swimming skills! It was because of them that I kept him in the program until it ended. Before joining the clinic, he had no prior swimming experience. After a few weeks, I noticed significant improvements in his confidence in the pool and trust in his instructors. As the program came to an end, he learned how to swim without assistance from his instructor or a life vest. All this is to say that I plan to bring my son back to Big Blue to sharpen his swimming skills! I also want to give a shout-out to Ethan and Wisdom for helping my son early on when he struggled to get comfortable in the pool and for cheering him on, which helped build his confidence.