I loooooove my manicure professional, Jamie so much!!! But, every single time I go for my few…read moreminutes of "lovely" time, there is a stylist who is so loudly talking about ridiculousness. It's become so distracting. I'm trying to have a quiet conversation with my nail professional and I cannot even hear myself THINK. The conversation from the hair styling area from this one stylist is SOOOO LOUD. Today was just too much. It's not the topics of conversation-- I don't care, but she truly yelled like an NCAA cheerleader the whole time. Ugh. My nails are PERFECT as always, but my eyes are still bulging out of my head from the noise. Vibe is a 5 in the nail spot and a zero in the hair spot. It reminds me of when I lived next to the El Train in Chicago. Please lower your voice. Please?

Absolutely the worst experience of my entire life. Women who cut my hair was inexperienced and cut…read moremy hair crooked. Not to mention she reeked of B.O. I also came in for a partial highlight...I left looking like a disaster. It was streaky and the color bleed leaving random bleach spots. I mean I am from Chicago and have high expectations but come on...would have been better off at great clips. The worst part was when I called to try and reschedule to fix it they were rude and not accommodating or understanding whatsoever. I asked for my money back since they wouldn't fix their botch job and Michelle the owner left me a very nasty voicemail where she was swearing. Never been treated so poorly in my life.

Love, love, love this salon! Friendly and accommodating. I'm a regular and Betsey still asks me…read moreevery appointment what I would like done with my cut, color, and wax. They just got new dryers which are really awesome and less restricting. The owner continually refreshes the space and is a wonderful decorator, too! Great product selection. Massage offering. Spa mani & pedi. Micro blading. Professional service every time!

I had a mani pedi with Sara, she was just lovely did a fantastic job. the salon is very clean and…read moreall staff are very friendly.

Love this place!!! From out of town, got a referral. Would recommend it highly. Consider yourself…read morelucky if you get into this great salon.

Great find... being new to the area I've really struggled to find someone to cut my hair. I'm a…read morelittle picky but easy going - after all you want to look your best The stylist at Alley cuts are willing to listen and you can tell they put pride in their work

I was there for a haircut. Andrew did an awesome job. I have also had a massage there with Beth…read more Loved it! I now use a cane or walker (stupid MS) and they were extremely helpful to me.

I am a long time customer of Beth D. She always does and excellet job. She is always punctual and…read moreworks very efficiently, time wise, while also be welcoming and friendly.

I used to go here but now I'm not because I got the worst haircut ever, I would rather cut my own…read morehair then go here. I would not recommend unless you want a hideous haircut.

Came into Great Clips today because I wanted a trim and reshave of my undercut. I highly recommend…read morethe app because I ended up waiting about 40 minutes. The staff was extremely friendly and courteous. When my waiting was over and got in the chair it was very quick. We chatted a bit and it was over before I knew it. I am very pleased with my haircut and will definitely be back to Great Clips in the future.

It's horrible from the start, thought I would surprise my daughter & wife and found this salon,…read moreworst day of my life for both. we thought this person was a professional (Lisa van pelt) should have her license revoke, she kept on saying it's $90 for her full color (B.S.) by the time she was done it skyrocketed to $150 and her hair looked worse than when she first came in (she says she had to do the color twice) if she did the color twice it would of showed) I want my wife's hair to look and feel great (like a million bucks) and I am willing to pay for it but when you're not honest from the beginning then I have a problem with that, I could see the heart ache in her eyes and no man wants to see that look, she tried her one more time and again it was a disaster not only for her but for my daughter too they dazzle you with the way the shop looks and all that fancy talk but they are amateur's at best and Lisa doesn't know what she is doing so she chargers more for her time and with little or no results to show for it but a larger bill, the color was all wrong, all wrong her hair was turned into a dirty sponge color WOW UNBELIEVEABLE I don't know what she (lisa) thinks she doing but it's all wrong my wife would of been better to go to a barber, and for my daughter OMG her hair cut was the lousiest cut I have ever seen, I could of cut her hair better than that "not kidding" over charge her as well for a crappy haircut, It was the worst day certainly of my life I didn't know what to say I just wanted both of them to look their very best ( as woman should) and I got instead was a disaster, I'm am still to this day apologizing for their hair when I should be making them feel great and all I did was try to make an appointment for them(because their salon was closing down and I was trying to help because my wife still works) It was to say the worst day of my life (not exaggerating) and instead of being honest about their lousy misdoings lisa says "oh by the way were moving to Benton Harbor on plaza dr."my wife (god bless her soul and my daughter too) wanted to give them one more chance to right this ship but it SANK when lisa didn't even call to remind us that they had a appointment until that day passed on by it was like she already knew what she had done, she (lisa) might have a bubbly personality, but no skill set, once again my wife wants me to find her and my daughter a salon ( I was grateful both of them trusted me) I guess it's like a restaurant, looks great from the outside but it screams RUN AS FAST AS YOU CAN and don't come back ever, she should of got a job at a horse farm because she knows how to shovel shit. And that was our experience with lisa van pelt at Statements lounge. And if I could give her a zero I would but I would be lying. There's got to be a salon out there that cares enough, who professional enough, and is not all smoke and mirrors. If anyone out there knows of one please respond to me thank you for your time

Worst hair cut Way to short and not even cleaned on on ears…read more "Told me I probably wanted a free haircut". Worst service and comments ever. They didn't even care it was wrong and then said that's how I wanted it cut. Many places to choose. I would never go here. You will be disappointed. "The haircut isn't what you wanted, but it's not a bad haircut". I'm sure all men and women care about is a subpar cut or style. Especially when the stylist condones and is ok with just giving that

Very good. Cynthia knows what she is doing! She is honest about what can work and what won't work…read morefor my hair. Cant wait for my color appt!

I have the WORST hair in the world - not much of it and it's fine. Cory makes me look 100% better…read morewhen I walk out, then when I walked in. Great and fun guys make the experience even more pleasant.

Tammy is a great nail tech I have been going to her monthly for 5 yrs. Not quite sure about the…read morehair stylists

I purchased a voucher or coupon through Groupon. I was nervous about going to a new salon. I love…read moremy old salon, but I wanted to try out other services in the area. I received two reminders via text leading up to the day of my appointment, which I appreciate. When I walked in, I immediately noticed the cleanliness and chic look of the salon. The front person welcomed me and notified the hairstylist I was there. I did not wait long. I met with hairstylist Natalie. She was great. I went in for a haircut, blow-dry, style, and conditioning treatment, but I also asked if she could touch up my roots and tone down my hair color. She looked at my hair, and we worked out a plan. Because I was asking for additional services, she was not able to do both, so I had to prioritize what I needed to be done first, which was my hair color. I should have told them over the phone about my additional service needs. As Natalie worked on my hair, she always kept me in the loop as to what she was doing and made sure I was comfortable. I asked about the toner process which she explained, the science behind it. I learned something new. I also liked that she had a nice hair style for herself. I don't trust hairstylist who can not style their own hair. I was served some hot tea (I was given 3 options: tea, water, and wine I think). When it came down to styling my hair, she asked me what my preferences were. I walked away a satisfied customer. I will be returning to use my Groupon voucher later this month. I love my hair's outcome; now, I look forward to seeing how Natalie layers my hair. Stay tuned for more updates.

Marcus is an exceptional stylist! He is thoughtful, careful, and does an excellent job. He listens…read morewell and gives you the haircut you ask for. I'm so grateful to have found him.

I walked in, expecting to make an appointment for tomorrow or the day after. Luckily, Marcus was…read moreable to take me immediately and I could not be happier. He took the time to talk to me first, asking me what I was looking to have done. His attention to detail was mind blowing. I can't remember the last time someone paid this much attention to me in a salon. While I was there, I saw a few other customers leave and they looked great too. Highly recommend this place!