Lexus of North Miami: Service Dept…read more Very professional and courteous. I took my Lexus for a recall on the backup camera and it was done. I was giving the opportunity to review any dents that were in my car and if I wanted to get them done. It was no pressure for me to get it done. Yes, I felt valued as a customer since this was my first time taking my car to Lexus in North Miami. Mr. Luis R was very kind and guided me to the waiting and quiet room while waiting for my car. I also want to thank the service team for the courtesy car wash and cleaning the inside of my car. I will definitely take my Lexus there for future services. T.Mathieu

Disclaimer: I haven't purchased a car from this dealership, so I can't speak to their sales…read moretactics, lease terms, or pricing. The reason I wanted to write this review is because of how welcoming and genuinely polite everyone was. I was only there to pick up a car for a friend, and from the front desk staff to the sales team, everyone treated me with kindness and respect; even though they knew I wasn't buying anything. At most dealerships, once they realize you're not a potential customer, the attitude changes and the "polite act" drops. I really dislike that. But that was NOT the case here. Their hospitality is top-notch. They even have a full coffee shop and a gym inside the dealership. Yes, literally an actual coffee counter with a full menu, staff, baked goods, fruit, cold brew, etc. And it's complimentary. I've been to many dealerships including Mercedes and Range Rover, and I've never seen anything like this. The space is clean, smells fresh, and has great AC. My only minor criticism is that the music was a bit too loud for my taste. Other than that, I could honestly hang out here all day sipping my Americano. Salute to the team! hospitality like this is rare.

Walked in looking for a good deal on a 2025. Left with a great deal on an amazing 2026. Best…read moreselection of Alfa Romeo's in South Florida. Highly recommend. Ask for Jose!

DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

Although we didn't purchase an Audi from the dealership, we did purchase a preowned Lexus that was…read moreabsolutely flawless. From the moment we walked in the dealership and even before that, when my wife and I were communicating with our highly professional sales person, Carlos Cuerta about coming into the dealership, we were treated like VIP's. Carlos' business card has the title, VIP Manager on it and he and his sales manager George Elperin and the Finance advisor, Ozzy Benavides, all treated us with the utmost respect, listened to what we said, were extremely friendly and personable and made us truly enjoy the high level of professionalism and ease with with our transaction was handled. Can't say enough about these guys and we highly recommend this wonderful dealership. We are going to send our friends there and know they will be treated the same way. Bravo!

I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.

We just bought our 2025 Lincoln there and are so happy! Sebastian helped us sort through our…read morechoices, finance and last but not least helped me to link my phone. He was very courteous, friendly and professional : my husband and me liked his support very much. We will be back

On 3/12/2026 I reached out to Ford of Kendall regarding a 2019 Honda Civic LX. We were told this…read morevehicle wouldn't be ready to be seen until Monday or Tuesday of the following week as the car had not been through inspection yet, over the next 4 days we were in constant communication with Ford via phone and txt. On Monday 3/15, we txt to for an update to see if the inspection on the car had been completed, and they replied they would check and get back to us. After several hours we received a call that the car had been sold. Sold?!? I was confused as we had been told (Friday 3/13): "I can assure you it won't be, the vehicle is actually getting some finishing touches and will be ready sometime next week I will make sure Jose follows up Monday & Tuesday, you'll be the 1st person to know. If it happens earlier we will surely contact you Helen, thats my word" (have screenshots of all communications). Apparently, the word of Kendall of Ford means nothing, buyer beware.

It was an excellent experienc, very professional and eager to assist clients…read more Thank you

This review is on the sales team as I have not yet had an experience with their service dept…read more After a very bad experience at another dealer, i drove to Warren Henry without much hope of finding what I was looking for. Islam helped me and was so friendly and kind! He priced out so many options for me, including other brands and a buyout of my lease. He made sure I got the car I wanted and then some! Ismet was also very friendly and helpful. Even after I left with the car, the follow up phone calls from the team (including Liron) were amazing. They all worked very hard to get me what I wanted at a price point I was happy with. THANK YOU for restoring my faith in car salesmen & in Infiniti!!

This shoutout goes to David Santana! Thank you so much for being kind and nice. I was driving up to…read moreNY and stopped by to pick up a license plate frame with the dealers name on it for my 25 Camry. So I can show off I was in Miami He told me the service department just closed Sunday evening and to come back. I told him I was on my way home to NY, so he said he could give me 1, but I needed 2 because we have 2 plates here in NY. So he took me inside and got 2 for me. He gave me his card and was so nice and friendly. I offered to pay him and he said no. I highly recommend doing business with Toyota of North Miami. And David. Thanks Adrian

WARNING TO ALL CONSUMERS: SCAM AND FRAUDULENT PRACTICES ​I…read moream writing this review to warn the public about a highly illegal and deceptive experience I encountered at Toyota of North Miami on June 11, 2026. During my vehicle purchase, the sales representative, Nelson Pineda Rodriguez, in direct collusion with a third-party entity called Legend Services, ran an insurance scam under my name. ​I was illegally charged an unauthorized fee of $350.00 USD under the false pretense of a "down payment" for an auto insurance quote. Here are the facts: ​Document Forgery: They generated an insurance quote and stamped a signature in my name without my authorization, knowledge, or legal consent. This is blatant identity theft and forgery. ​Stolen Funds: My actual auto insurance provider later confirmed that they never received a single penny of this $350.00 payment. The money collected at Toyota of North Miami was completely pocketed and unaccounted for, forcing me to pay my full premium separately to my real insurer. ​Unlicensed Activity: To make matters worse, I discovered that the individual operating on behalf of Legend Services at the dealership does not even hold a valid, active insurance agent license in the State of Florida. ​Operating an insurance brokerage without a license, forging customer signatures, and taking money under false pretenses are serious criminal offenses. A formal Demand Letter has already been sent to management, and complaints are being filed directly with the Florida Department of Financial Services (DFS), the Office of the Florida Attorney General, and local law enforcement. ​Do not trust this dealership. Check every single line of your contract and financial breakdowns before signing anything. Nelson Pineda Rodriguez and the management involved need to be held accountable for these predatory and fraudulent actions.

This was a great experience from the moment I walked in just to look at a vehicle. I walked out…read morewith a new friend ANNA HERRARA a new Range Rover. It was so easy.

I'm writing to review the Range Rover dealership in North Miami, known as the Range Rover of North…read moreDade. While the dealership was beautiful, and the salesman very professional ; I am extremely disappointed- and displeased with the purchase we made at the dealership. I was in the market for a Range Rover sport and I was assured the Range Rover was " inspected" by the dealership , but they were adamant it could have only been purchased with a thirty day warranty. I was reticent, and I was rushed, but given the quality of the dealership and the fact I was given the word of my salesman ( I took the gamble.)The car sat at the airport for almost three weeks. Upon my arrival back in the states -I immediately had serious issues with the car. My mechanic informed me the car had water damage and clearly other items that would have been easily discovered by any competent person detecting the car. When I called the service manager he said the car was only ( safety inspected). I felt this was a classic bait and switch. After ten thousand dollars, rental cars and months of down time I felt a need to " warn " people about this and to never by a Range Rover without a warranty. This deal ship will never get my business again. Sincerely Greg Baptist

Great service. Amazing sales staff. Honestly if you're looking for a team of people that help you…read moreout and actually care, this is the place to go. Upfront. Full transparency and considerate. I would recommend them to anyone. Thank you!

The only thing this business can do is simple service and sell you a car…read more I have been calling nonstop trying to sell my car, by the fourth contact and fifth contact they're telling me that I need an appraiser to appraise the car. I tried to ask to have the appraiser there when I brought my car the first time. They just had Alfonso take pictures and then asked me to talk to the manager. I don't want to talk to a million people. I want the appraiser there to appraise my car so I can either sell it to them or not. But all of this clock wasting b******* is wasting my time and I'm not on the clock. The guy who I was ultimately yelling at on my fourth contact, decided to troll me on the phone and not listen to me while he was trying to outsmart me by telling me that the stupid appraiser needed to appraise my vehicle. That's exactly what I was calling for but instead of him scheduling that, he was just getting in an argument over the phone. Low IQ people at this place. Don't come here. Specifically Dan the manager is a dick

Tova Shmalo makes the process of leasing or buying a new vehicle very easy. She gets you excellent…read morerates. Everything is done from home. The car is then delivered to your front door with all the paper work ready to be signed. One two three and you're done. I highly recommend U Auto Lease (Tova Shmalo) very highly.

Had a great experience, tried what I could with the dealer myself but U Auto Lease was able to get…read moreme an even better deal and gave solid advice along the way. Car was delivered to my door and whole process was seamless despite issues with my insurance company. Thanks, will be back for my next car purchase!

OK, on the prowl for a new car, maybe a Jag now that the quality has improved. This dealership…read morewas recommended by a good friend. Long ago I had a red Jaguar I thought was the most beautiful thing I had ever seen, sooooooo... The cars are still beautiful but a bit of a stretch for the money versus the quality of the competition (BMW et al). This dealership has terrific sales and service, so no faulting them. However the sorta British, sorta Indian engineering on the new Jaguars leaves a bit to be desired. It's genuinely too bad that cars this beautiful only look good but still seem badly made mechanically. The superficial pop is there (sleek leather interiors, electric/electronic every gizmo imaginable, beautiful color options, etc) and the engines are powerful. The real drawback is the low Consumer Reports-style ratings and the mechanical flaws in the car engine design. With an Indian parent company buying the Jaguar mark from the old parent (Ford), there was supposedly a revamp of the design. Ford said the same thing long ago when they bought it. While the engineering isn't on the dramatically awful level of pre-Ford, it still doesn't quite cut the mustard. Looks like another German car for me. My partner has a car similar to the one I actually would like to have, but he refuses to give it to me (imagine that LOL). We could buy his and his matching similar cars I suppose, but the neighbors would smirk.

DON'T EVEN THINK ABOUT IT. They don't even know how to use their own cars. I was stranded and…read moreflooded in my new jaguar and the service department could not even tell a guy who stopped to help me how to move the car from the water up to my window which I crawled out and they still never came. They haven't given me a loaner, I paid my own towing and my 2020 Jaguar that I loved will be returned only once again to leave me stranded too. Progressive sucks too. 911 didn't come!!! @bellad305 on TikTok for videos.