Opened up the store late on Saturday and when I went in, quoted me a repair price that was a lot…read moremore than the cost of the watch. I wish they would have told me that on the phone when I called them the day before.

very fair watch repair shop. my mom and i came in with 6 watches for battery replacement. i thought…read morethe pricing was very fair. at pick up, they gave us a lot of useful feedback on each watch. ex. to be extra careful bec they caught that one of the bracelets was getting worn. highly recommend.

It doesn't weld the chains or the gold well! He fixed one for me, I put it in front of him and I…read moredropped it because I hadn't welded it apart, he charged me more and it was rude! I don't recommend it

I had a diamond replaced and brought it here on a whim. Fast, efficient and friendly. Will be back!read more

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

Sacramento Jewelers is a small family run business, and they provide excellent service. Carlos…read morereplaced my watch battery and it cost $15, which is very reasonable. Some other places charge 50 or $75. Be sure to check them out! I would give them an A+++ rating. It took them about four minutes to replace my battery and get things back in order. Bravo!

There is a wide selection of skirts and tops made of very high quality. The owner makes and designs…read moreall the pieces by hand and the quality is definitely worth the price. The owner was very helpful when it came to choosing colors and styles. We didn't need an appointment but I do recommend calling ahead to make sure! Just so people know, the business is located on the 3rd floor, which can be hard to find if you don't pay attention to the suit number listed in the address!

I followed my sister to insadong hanbok to find a hanbok for her daughter's wedding. I was amazed…read moreby how beautiful the hanbok was and there were many different types of hanbok. The owner, Kyung is so creative, detailed and talented and so accommodating. She is truly a great artist who cares about her customers and what is best for them. My sister looked so beautiful and simply stunning. She selected two - one for the wedding ceremony and a bolero for the evening event. The bolero was a combination of prettiness and charming. Thanks kyung!

Buys and sells a large selection of coins(including gold coins) and bills. Pricing was the best I…read morefound in northern Virginia.

I was writing my review for Ballston Mall (which sucks) and realized I should do a review for…read moreExpress Jewelers. I really like this place. I have used it for several watch battery replacements as well as to have the band on my Wenger tightened. But don't that the name fool you. They are not express unless that is what you need. When you need or want them to take their time they will. You see this is the place my now hubby learned about rings and designs and got comfortable making a decision. They were nice and helpful, he learned a lot and in the end felt good about his decisions. They were never pushy. They helped us find designs we liked and that messed well with our personalities and preferences. I hope they continue to exist for a long long time, after all we plan to get anniversary rings. Good place for guys to learn about engagement rings.

Love the new store! Definitely a step up from the old Ballston location…read more I've been buying from Raul & Donald for years, and they are simply the best. Honest, professional, and personable. They have handled pretty much everything I've needed. New items, custom work, engraving, repairs.

I worked with Lenkersdorfer customer service representative Najia while trying to track down a…read moreblack alligator strap for my Cartier Drive. Let me just say up front: the Cartier boutique in Tysons is the worst. Absolute worst. They don't answer the phone, their in-person service is horrible, and after enough frustration I had to escalate to Cartier at the national level. That's when I was pointed toward authorized retailers, which is how I found Lenkersdorfer and Najia. What a difference. I gave Najia the specs for my watch (which is discontinued), and she quickly tracked down the correct strap at a reasonable price. No runaround, no nonsense, just straight service. Because of that experience, I'll never bother with the Cartier boutique in Tysons again. My loyalty is with Lenkersdorfer moving forward.

Great selection of watches! Even though I did not purchase, there was no issue with going around…read moreand trying on different pieces. The Tudor space is also a great fit and the reps who work in it are also very nice!

Hands down the best jewelry and customer service anywhere…read more Jorge takes the time to not only understand your vision/style, but your budget as well. He works to help you fully understand the options available to you at every step of the process, and not once did I ever feel pressured to over-extend myself, or like I was being sold something I didnt want or couldnt afford. In terms of quality you will not find a better selection of rings or gemstones anywhere. His collection of stones, and his knowledge of ring design and styles ensures you will walk out with nothing less than a work of art. As others have said, the customer service is absolutely beyond reproach or compare, and I know without a doubt that I got the best ring possible.

What a delightful experience finding this hidden treasure. I stopped in--the whole experience felt…read morelike a spa or a resort--I've never had a comparable retail experience. So welcoming & with unique inventory--including from estate sales, for example.

I recently visited this cash-for-gold shop right outside my neighborhood, and I couldn't be happier…read morewith the experience. If you're looking to sell gold or silver in Fairfax, this is the place to go. The staff was incredibly honest and transparent. Unlike other shops, they took the time to explain the evaluation process, showing me the weight and purity of my items right there. They offered a very fair price based on current market rates. It's rare to find a business that prioritizes customer education over a quick sale. I will definitely be back for any future transactions!

Great service! Ali is very helpful. He calculates everything and gives you all the information. He…read moredoesn't pressure you and is very fair. I would come back again.