Elite Jewelers in Chicago Ridge Mall has thee most awesome people working there!!!! This is their new location and Mila is wonderful!!! Her knowledge of the jewelry there and her ability to match you with what you like chefs kiss!!! I will definitely be back!!!! read more

Nada was so helpful in her suggestions. Excellent customer service and fast. Highly recommend

I had to return to Elite Jewelers for a ring I purchased, and I must say the customer service I received from Maia was excellent. She called me at home and assured me to rest assured she will take care of me, and she did. As a service manager for my company, I'm familiar with how clients and customers are supposed to be treated and I can say with confidence that she will treat you as a valued customer. Maia goes above and beyond to make sure to represent her company positively. I posted a positive review for Ossama and Muni at the Manassas store 6 months ago and I will return to Elite Jewelers whenever I'm considering buying jewelry and will recommend them to family and friends. read more

I went here to by an engagement ring and received excellent service and recommendations from Nazy. She was so helpful and insightful and made the whole ring buying process so much easier, and was able to hook me up with a really high quality ring and diamond that my now fiancé really loves!! read more

My friend and I came here looking for a bridal set and not only were the rings amazing but the service was great. Zoe and Maia did a great job walking us through the whole process, the gave us a great deal and even polished my rings for free. Do not hesitate do go in and at least talk to them about what you're looking for. Thank you ladies Many blessings read more

Today I came in with my mom and little brother to try on wedding bands. Our consultant, Nasi (not sure how to spell) helped us. I tried on many rings and ended up getting an absolutely stunning wedding band for an amazing price. My mom also ended up buying a new wedding band as well! We had a great experience and I would definitely recommend them to anyone! read more

Elite Jewelers - Jewelry Near Me - Fairfax, Virginia

See all

Horrible follow up. Came in twice, called 3 times, still waiting almost 2 months later for my bracelet . Manager never sent it out nor did she tell anyone to mail it in her absence. Someone else said they would send a tracking number via text . Been days and haven't received it. I have never had such awful follow through. Negative starts would be more appropriate read more

After about 1.5 years of getting engaged, my newly husband & I decided we were ready for an upgrade on my engagement ring from 1 carat to 2 carats. We texted Zoe @ Elite Jewelers and let her know our budget and the type of stone we were looking for, and we also let her know that we were interested in GIA lab graded diamonds only. A week later, I went to go see her and she had not only 1 diamond for me to see but prepared 2 different types of diamonds, with different price points. She thoroughly explained the differences between the two diamonds and gave us her professional opinion on what she thought would be the best option for us. We decided to go ahead with the GIA lab graded diamond with a better price point since it was exactly what we were looking for. The price was slightly higher than what we were looking to spend on this upgrade, but Zoe worked her magic like always and made sure she got us the best deal possible. We proceeded with the payment process with financing the ring and Zoe really made everything such a smooth and easy stress free process. I would definitely recommend elite jewelers and working with Zoe to enjoy your diamond jewelry buying experience! She is super educated and really invests her time into you to make sure you're happy with what you get! :) read more

Elite Jewelers - Jewelry Near Me - Fairfax, Virginia

See all

Bought a beautiful wedding ring with diamonds for my soon to be wife, but three days after we got married one stone detached and fell. We took the ring for fixing, Moe told us to go back in a week, When we went back for my wife's ring we were shocked, her ring looked like they scrapped a lot of gold off it, and it's color was weird, looking yellowish, like brass. We told the young guy at the counter what that ring wasn't ours. he replied that it was. He asked if i had a picture for comparison, but we didn't take any because we trusted them. I told the guy i was sure that wasn't our ring. The ring we bought was beautiful, delicate and nice, the one he gave us looked cheap, poorly made and yellow like brass. In the end he accepted we were right and said they would fix it within one week. We are waiting for the ring, hoping this time is the one we bought and not a piece of garbage like the one they gave us. read more

Brought in a bracelet to be resized and was told it needed to be sent out. Received a ticket but never received any update on the status of the bracelet. Called 3 times and went to the store twice to inquire. Never received any follow up. Stay away. read more

Been going to Elite for years! Love everything they do for us when it comes to jewelry! We've had several custom pieces and I have my wedding and engagement ring from them as well! Nazy and Moe are the best! read more

Nazy was awesome! Best service I've had at a jewelry store! I highly recommend coming here over all the other stores in the mall.

Both myself and my husband could not be happier with the service we received at Elite Jewelers. We purchased our wedding bands along with my engagement ring all at the same time and Maya helped us out greatly! All the staff are very welcoming and accommodating. After shopping around I knew I would end up going back to Elite Jewelers in Fair Oaks Mall as they offered the best customer service. We purchased our first piece of jewelry from them over two years ago and have been pleased every since!! read more

Fantastic service by the entire team from start to finish! I would highly recommend them for all your jewelry needs. The staff took their time to explain each cut and describe the rings we looked at! They worked with us on price! Their service is A plus! I can't wait to come back for all my jewelry needs! Thank you Elite Jewelers for warmly welcoming my family and assisting us from the start to the end of the whole process. This place is the best family owned jewelry establishment. read more

Definitely a "meh." Felt more like I was being sold than served. I should have put on my Middle Eastern bazaar trading hat or my Motor Mile used car shopping swagger before walking in. First of all, who sells wedding bands with a "no return" policy? Good thing I'm already married and this is just a ring upgrade, but still, what if she no like? I did negotiate a one week return period, just to be on the safe side, but still. Red flag. Then when I did bring back the 14K gold band to upgrade to an 18K, I must have gotten the notorious super-salesman referred to in the 5-26-13 review below (by someone who only has one Yelp review, and signed up the day she made the review. Just sayin). "Well 18K is a LOT more gold." Uh oh, price hike coming. But I'm trading down from a 3mm to a 2 mm ring, so that's a lot less gold, right? Then out comes the catalog and lots of opaque but very sincere explanations for how I'm getting such a great price, and next thing I know I'm walking out having paid 50% more for my 30% smaller ring and feeling had. May have all been legitimate, but it left me with the same ick factor you have after you feel you somehow just paid too much for that used car. I, too, now have a No Return policy with Elite Jewelers. Better to go to a jeweler you trust. read more

I recently stopped by the fair oaks mall with the intention of only window shopping. I came across Elite Jewelers and a lady named Samira greeted me and mentioned they were having a 75% off. I told her I was just browsing. She was more than gracious enough to let me try couple pieces. And that's when a stunning sapphire/diamond ring caught my eye. I knew I was just browsing but I couldn't help myself by trying it on. I instantly fell in love with it. Samira gave me an offer that I couldn't resist but I wasn't ready to buy it just yet. She then told me that I could finance it for a year with zero down and zero interest and that was more than intriguing enough for me to go for it. Not only did I get a beautiful ring but I also walked out of the store with a great customer service from Samira who was so sweet and informative but also, I got free financing for an entire year. Thank you Samira and Elite Jewelers. read more

Elite Jewelers - Jewelry Near Me - Fairfax, Virginia

Unfortunately, I did not do my homework and made a purchase here. The sales people were friendly. The manager that closed the deal was also very friendly and persuasive. My strong recommendation would be to run and make your diamond/jewelry purchases some place else. You will also have buyer's remorse when you realize that you were taken for a ride. Like others have mentioned, who have reviewed this store, they have a NO REFUND policy. You may spend hundreds or thousands and you cannot get a refund for any reason. So, I am bitter, and I have buyer's remorse because I invested in diamond ear rings that were severely overpriced. This is my fault for not doing my homework and stores are in business to make money. I realized the error of my ways just a few hours later when I saw better quality diamond ear rings in Sams and Costco at cheaper prices. There is nothing like the gut wrenching feeling of knowing that you were ripped off. Again, no one made me buy the ear rings, but I cannot return them. By the way, my spouse discovered a defect with the brand new merchandise. This will not be a long story, but I will offer some advice : 1) If you must purchase jewelry in the mall at the higher prices, go to one of the more reputable stores that will allow you to return the merchandise for any reason. 2) The prices are severely inflated in Elite Jewelers. You must haggle as if you are purchasing a car. No joke. 3) Even after you think you have a good deal, a little research will show that you have been screwed and you too will have buyer's remorse. The advice...go to another store. Good luck. YMMV 06 read more

The staff was incredibly helpful, and compared to the other diamond stores in the mall they definitely where more than willing to help me with what I was looking for. I ended up getting half carat diamond earrings for a great price. The cut and quality was equal to if not greater than other stores. Will buy again from them! read more

Went in with no knowledge, Mo helped me figure out exactly what I wanted. He made sure to do the best he could. He genuinely cares. When I got the ring it was even better than what we previewed. This is the spot if you are thinking about marrying someone. This place cares. read more

The sales person was great at helping me pick the perfect ring for my future fiancé. And the owner came through with a good deal as well. Definitely recommend. read more

I wanted to get a great replacement for a ring I had some years ago and decided to give the mall stores a try again. All the hype of Jared, Zales etc. Can be a bit overstated. I had gone to Kay to look and thought I had a pretty good deal working. Well on the way to pick up said deal, I decided to drop into Elite to compare. WHOA!!! Glad I stopped in. Worked with Nazy and got to meet and work with Moe. Let me say this, if this is a family run business, they do treat you right. They were extremely helpful. Really willing to make the best deal for you and then some and they work off the customer for life principle. I understand some people make the comment about inflated prices, but in reality, it is a mall jewelry store. You expect some inflation on the price point, but you see inflated prices all over even at the boutique stores and i have seen this same general set up priced higher at several New York's locations. As others have said. Do your homework. For me what I ended up with was on the same price point as other stores if not better and the deal was EXCELLENT!!!!, Honestly, the ring just looked better and the diamonds under the scope were what I expected. But again...what sold me is the fact that Moe and Nazy really worked to help me put together the matching set I was looking for. Moe made a customer for life today. And I would suggest anyone looking to give them a shot. You wont be sorry. read more

Their jewelry cheap prices but the quality is very bad I bought a ring from their I thought I got a good deal but after less than two weeks the STONES star to fall They wanted me to pay for the repair Very bad experience will never buy from them ever again read more

I've been here and it's not too bad. But I will say you get what you pay for. The funny thing is one of the people who posted a bad review (Sana Q.) works at Kay jewelers. She is also one of the worst human beings I've ever met. She is rude and a liar. But the people here are nice and try there best to work with you. read more

My fiancé purchased my engagement ring here, which is absolutely gorgeous and we purchased both of our wedding bands here too. Elite Jewelers went above and beyond and made sure I was happy!! I actually ended up wanting to get my wedding band larger after purchasing one and they happily fixed it and made it exactly as I wanted it! It's beautiful! I would highly recommend them and always love going in and seeing them! Everyone is so kind and friendly! read more

My husband and I have been doing business with Elite Jewelers for 3 years, and we have never had any problems at this store. We deal with Moe exclusively, and he has always been very friendly and accommodating. The jewelry selections are wonderful and we have purchased several items. The most recent purchase was for Valentine's day. My fabulous hubby took me there because I wanted a new bracelet. I did not want to go to Pandora, and Elite sells the Chamilia brand.The selection of beads are excellent, and Moe took his time with me and allowed me to take time to pick out the charms that I wanted. I cannot give one bad thing to say about this family that owns Elite because I have always experienced professional and friendly help. Thanks Moe and Elite Jewelers for taking such great care with us and the beautiful pieces we have purchased. read more

I didn't get the name of the two ladies that were there, but they were super sweet. Misho is the guy that helped me find my chain. He was great with letting me browse around and not pressuring me with products (like most places do). 10/10 recommend, they have great add-ons like warranty/insurance type things. They are super clear with their return and exchange policies. Great customer service, will be back soon! read more

I am so angry. I never write bad reviews and I always have something good to say about people and businesses. However if there is a no star i would give it to this business they told me that the ring i bought is 1.25 carat very clean stones and i asked if it is certified they told me yes it comes with the papers and they give me appraisal after that i discoverd that they write this appraisal and it is not a certificate all this i knew when i stopped at jared for cleaning and pick up another piece of mine they told me its almost a one carat stone and its cloudy and i shouldnt pay all what i did. i will never ever recommend elite jewelers to any one STAY AWAY FROM THIS BUSINESS read more

My fiancé bought my engagement ring from this jewelry store and raved about the quality and customer service. When I went in to get my ring sized, I understood why he loved the place so much. I adore both my rings (purchased our wedding rings from here too) and would recommend this store to anyone. read more

Staff very friendly but i am a very unhappy customer . I purchased a wedding band for my wife, white gold to be precise.,within two months my wife wearing it, she realized it was changing to yellow gold.it was a to match her engagement ring i gave her ten years earlier and that ring is still white gold and not tarnished. I reported to the store, they took it and within 30 minutes i was back to white gold. i remember on the day of purchase, they didn't have it in white gold and we had to wait for about 3 weeks for pick up.I think its a scam and if anybody can explain how white gold keeps turning yellow gold , i will appreciate it. at this moment , very disappointed. read more

I have been doing business with Elite Jewelers for 3 years, and we have never had any problem. I deal with Moe exclusively and he is the man. When shopping for an engagement ring for my fiance, Moe told me to "Go to ANY Jeweler in town, be it Zales, Mervis, Quinns, or any of the Majors, and I guarantee I can make you a better deal for a better quality diamond." So, being the prudent shopper that I am, I went to find the specs of the ring I wanted and made a comparative analysis (which I brought with me to the negotiating table) showed Moe and, to his word, he found for me a diamond that was better certified (GIA), heavier in weight and lighter in clarity, while the cut Polish and florescence remained the Same. Moe is THE BEST Jeweler in Fair Oaks mall and if i were looking for another ring I would avoid the other majors that rip you off like : Zales, Jared, Mervis, etc. You'll only be paying for a name in these jewelers. I have referred three of my friends there for wedding bands, one of them being my best man, and Moe has always been accommodating. Most recently I went on a trip abroad where I was to propose to my fiance and I actually lost my Ring. Moe was able to procure another ring of an even greater appraisal value and for the same price that I had paid originally. That Is called ELITE Customer Service. Kudos to Elite and I will be returning for Mothers day! -Alonso. read more

Adding a tip after seeing the sarcasm in Jeff's reply - that nobody could write a good review on this place. I had a very good experience, purchased my eternity band here, with a very thorough (and fairly priced) warranty plan. I'm young, and feel as though at most stores my treatment isn't as good - sales people assume there's not as much commission to be made off me, I guess. This, however, has never been a problem at Elite. Found them quite friendly and helpful. The woman who sold us my wedding band actually allowed me to come in several months later to buy the warranty on the ring (after a scare I had with a piece of jewelry from Helzberg that continued to break). The woman who helped us was very conscious of what I was looking for, and our price range and never let that interfere with the quality of service she was giving. Overall, I'm still very pleased with the experience, and I love the beautiful ring I got out of it all. read more

I dread having to replace watch batteries because I always feel I'm getting ripped off. Its Sunday and don't have time to shop around. I went to the Mall and stopped in Elite Jewelers. I asked if they could replace watch batteries while i waited and the gentleman said 'yes.' I asked about the price since i've been overcharged for replacing batteries in my brand name watches previously. I was quoted $20 for my Michelle watch, $20 for my TIffany watch, and $20 for my no-name watch. I stated that I felt that was overpriced so was given a 'deal' - all 3 watches for $50. When I returned 20 minutes later, my watches were ready. I asked to see the invoice before giving them my credit card - as I felt suspicious. They asked for my name and phone number before giving me a printed invoice - while this transaction was taking place, I noticed that my Tiffany watch had not changed time. The salesman said its because it doesn't have a second hand. (Duh!) The minute hand had not moved. He then took out his loop and examined the watch carefully. Im not sure what this would tell him. He then took off the back of the watch and removed what i believe was the original battery, stating that I must have gotten it wet. The watch is water-resistent! He fussed a little bit and then put a 'new battery' in the watch and returned it to me - advising me to be careful when I washed my hands. The watch is clearly marked 'water resistant.' Had I not checked, I would have walked out with the original battery,, having paid $20 for a new one. I felt suspicious from the moment I walked in until I left - and don't plan to return. read more