MOST HORRIBLE EXPERIENCE EVER!!!!! My father had purchased both the plots prior to his death…read more When mom recently passed I was told there is a $1400 fee to open and close grave site!!!! REALLY!!!! A town near by charges $450 A previous worker stold funds from people that purchased plots so now the people who have them are being threatened with this extra charge. After speaking to the new owner ALBERT VALTERRA he mentioned that the previous purchase was null and he could have charged for the plot again as well but didn't.. He also mentioned he would resume the body if we did not pay fee and take it back to the mortuary. This is a first for me but I have now involved a attorney re guarding the matter, I never signed a contract!!! -0 HORRIBLE RATING!!!!!!

Malika was absolutely amazing and so very helpful during the hardest time of our lives. She was so…read morepatient with us and gave us all the information we needed. She went above and beyond. The staff was always helpful and we truly appreciate their kindness, compassion, and genuine care for my family. They took great care of my dad. Malika helped coordinate with our church to have our service there. Communicated very well with us. They truly treated us like we were family. I would highly recommend San Tan Mountain Funeral Home to walk the hardest journey of your life. I am so thankful we did.

July 11th my 91 year old mother passed away. She suffered from severe dementia and it took its toll…read moreon her. The way my mother looked when she passed I honestly thought there's no way she can be viewed by the family. From the very moment I contacted this funeral home the staff was very caring and patient. Katie took care of the arrangements with me and also took care of my mother's preparation too. Katie did such an amazing work on the preparation of my mother that she looked 20 years younger. Myself and my family want to say thank you Katie.

This review is actually from two perspectives. My mother passed several years ago, after a lengthy…read morefight against cancer. She had made and paid for her final arrangements so we didn't have to worry about them. When the time came, we called Swan Burial and Cremation. They took care of everything, which was a godsend during our grief. Mom had arranged for cremation. Her ashes were returned to us and an extremely difficult time was made much easier. The owner who met with us was gentle and compassionate, exactly what we needed. Although we are not planning on leaving anytime soon, my husband and I discussed making our arrangements ahead of time, to spare our daughter from having to make those decisions. Mr. Douglas came to the house to discuss what we wanted. A very nice man, Doug explained what services were available, including viewing, a service, a funeral, or cremation. He quoted the prices, which we felt were fair, and made our decisions. He completed the necessary paperwork and we were done. We learned is that the money paid in advance is held as a life insurance policy by an independent insurance company. Final arrangement are secured at today's prices. Also, the policy guarantees that the contracted services will be provided even if the funeral home is no longer in business.

We had to deal with a sudden death in our family. There were several people I spoke to during this…read moretime and they were all calm, caring and helpful. There were many options for the cremation and the price was very reasonable.

I just recently passed three years since my mother had passed away, and it came down to me to find…read morea mortuary and a cemetery rather quickly. While we already had a mortuary in mind, we had no idea which cemetery to use. I set up a bunch of meetings and planned visits within the days right after my mother had passed, and I was quite disappointed with most of those we visited. I experienced poor customer service, a cemetery that didn't see very well kept, an inconvenient place to visit or some other issue. When I came across Paradise Memorial Gardens, I was extremely pleased with how well they communicated, their excellent customer service, and the layout and ease of visiting the cemetery. I had reached out to Dan and quickly heard back from him. I had told him what exactly we were looking for in terms of a location, stone, and service, and he certainly rose to the occasion to ensure that we had the date and time of the funeral and later an unveiling. He explained the prices and answered many questions that my family members and I had asked. Dan was responsive whether we were connecting right before the funeral or in the months that followed when planning an unveiling. For such a stressful time, I was pleased to have someone we made a connection with to reach out to. The actual Paradise Memorial Gardens cemetery is laid out nicely. Instead of other cemeteries where stones are all sticking up out of the ground, many of the stones are flat on the ground where they blend in with the nature. My mother's stone is near a big tree, which provides some shade when I visit her in hotter months. There is a small lake where swans and Canadian geese like to roam. For an interesting story, ask the staff about the swans. There is also a heated and air-conditioned mausoleum onsite which I had been in only once when a friend passed away a number of years ago. There is plenty of parking on the side of the single street that circles the site. There are two entrances, one off of Shea Blvd and the other off 92nd Street. While I didn't use them, I heard good things about the Messinger Mortuaries, which is directly tied to the Paradise Memorial Gardens. I certainly encourage anyone looking for a cemetery (and possibly a mortuary) to check them out.

I would like to note that Candelaria (Candy) Gonzalez was most helpful in helping my family and I…read morewith the arrangements for my Mother-in-law, Nancy Jarko, in April 2025. She was interred with her husband, Michael who passed in 2001. For the service we had at the mausoleum and the interment, Cat was also extremely helpful and kind. Yesterday, I called again to Candy to help us plan another interment for the untimely death of my brother-in-law, Jeffrey Jarko. Candy is kind and considerate and her compassion is welcomed to ease our family's needs. Please thank her for us. Sincerely Carl Gundersen

DO NOT USE. I called them on March 21st to plan the burial of my fathers ashes on April 15th(a…read moreSaturday). I told the gentlemen what I needed and he gave me the prices and it came to a total of $800.00 approximately. I told the man on the phone that my family would be here a few weeks before the service and we could come in and pay and sign the papers. He said that this was fine. We'll my family got to town and I called Mcdougals. They said they would pass on the message and someone would return the call. No one ever called. So Monday, 6 days before the service I called 3 times and was told someone would call me back. Finally I called again on Tuesday and someone from the funeral home answered and transferred me to Chris. I told him I needed to finalize the pay for the plans that I had already made with someone else a month before. He said there was no record but could help me. I told him what I needed and he said that he would email me a contract to sign and it would all be taken care of. Well I get the contract and the $800.00 was all the sudden $2000.00. This would be an extra $1000.00 because he was being layed to rest on the weekend. Being in shock I called Chris back and told him this was not the price that I was told earlier. He said he had no idea who I talked to before and that there were 13 people that planned funeral at this business. Now that sure seems like a lot of planners for one funeral home of a small town. He then was angry and telling me that what they always charge but he would go ahead and take that charge away. MMMMM thats interesting. Chris was the most unprofessional person I have ever dealt with. Being someone getting ready to bury my father it is obvious he has no compassion for this job and should maybe try a used car dealership, his attitude is perfect for that job. DO NOT USE, SWITCH AND BAIT COMES TO MIND.

If I could put no stars I would. My younger sister passed away and her viewing was deplorable. They…read moreleft her body on a tray covered her with a ratty old ugly quilt. And embalming fluid was leaking out of her mouth continually. And the price we had to pay for that viewing and for the embalming and cremation. Watch yourself at Caldwell Funeral Home. We will not be using them again.

Kind, patient, and empathetic from the start of the process all the way to the finish. Russell…read moreexplained the details patiently in a clear manner even answering my questions before I asked them. Mandy and Dominic also walked us through every step and accomplished everything that the family requested. We never felt rushed or that they didn't care. With painful emotions we had during this time, they kindly handled what needed to be done like a caring friends.

We called Owens Livingston for funeral arrangements for my dear Grandmother, we had the help of…read moreRussell Hall. From when he arrived to pick her up, until we laid her down. Russell went above and beyond my expectations. When we lost our mother two years ago, I would have chosen Owens over the other place we used. It was because of Russell that made this whole funeral more bearable. He helped load the flowers without asking, he straightened the blanket to make it more presentable, and he was out there helping with lowering her down. This was only a glimpse of all that he did. I would highly recommend this place to anyone on the mountain. Ask for Russell. He deserves 10+stars. Thank you Russell! From my whole family.

I can't say enough about how caring and supportive David and his staff were during such a difficult…read moretime. David made multiple visits to our home while we were planning my husband's services, which meant so much to our family. He was patient, compassionate, and incredibly helpful--explaining each part of the process and guiding me every step of the way. Even after the services were completed, David continued to support me. He helped me understand who I needed to contact regarding my husband's passing and provided multiple copies of the death certificate, making everything a little easier to navigate. I am truly grateful for David and his team. Their kindness, professionalism, and genuine care made an overwhelming time more manageable. I highly recommend them. Verla

My friend and neighbor passed very recently and unexpectedly. How my friend died led to a very…read moredifficult situation for the funeral home to contend with. But John and Lacy showed up, sensitive to my grief, very kind, and completely professional. They took my friend to what is next, and did so with grace, in spite of the very difficult working conditions. I cannot say enough that I appreciate their kindness and carefulness with my friend. I highly recommend this funeral home, and, if you're lucky, you'll get to meet John and Lacy, too.

My husband passed away recently from Alzheimer's. I am so glad I met with Sandy Perrin at…read moreMessinger a few years ago to get arrangements made. And then recently after my Gary passed, Joseph Ashford was very kind, considerate and helpful in finalizing my husband's affairs. They both made this experience a little less painful. Marianne M.

Everyone we worked with was very professional, well organized and caring during a challenging time…read more Jason was especially thoughtful, sensitive and discreet. My wife and I highly recommend this company and the team on Pinnacle Peak Road.