Fast and friendly; I recommend them. Loaded and unloaded my 100 LB propane tank and pay insideread more

Amazing people , very considerate and always willing to help & always have a smile on there face…read morethank you for the great work

THE GOOD: Well stocked and the individual at the rear very helpful. The guy at the back recognized…read moremy military affiliation and told me to ask for my military discount. Which grateful for THE BAD: Red headed lady robotic. Don't give flip attitude. So I asked for a military discount (-2.50) but I have to bring my ID card. Which I left in the car. I parked the car across the street because their parking is very small. THE UGLY: This is the priciest store locally. You come better, going to Home Base. Or Home Depot or Lowes. Additionally Home Base and a major Hardware store have your veterans discount with out having beg a red headed pimple face with no personality. Loss a customer over $2.50. Better service at Home base

Sometimes you can find what you're looking for however selection is small and they do not let you…read moreget bags of soil alone, they make you go to the front desk, pay, and pull around which is a hassle. Also i wonder if they do not know how many bags of dirt since they scan off of a book, a nice man had to go get another pallet of dirt because there wasn't enough out. We heard you have to pay for everything in the outdoor area and drive around to pick it up. Unsure if we will continue to visit Ace

Fast Friendly and very Helpful!! Thank You McCoy's!!…read more I appreciate the knowledgeable staff and variety of materials available for all my DIY projects!

Great experience. Clean store, friendly and knowledgeable staff. Found exactly what I was looking…read morefor today. In and out in less than 10 minutes! Brett was super helpful with finding the plumbing part I needed.

Needed service for my Stihl string trimmer…read more Came in, met Ira the Stihl whisperer and ordered some parts. Parts arrived in a few days. Ira requested that I bring my device in for a check-up. Gave my trimmer a thorough check (set the valves, checked compression checked grease level etc.). Ira expertly installed some of the parts I ordered but after the inspection Ira determined that not all of the parts I ordered were needed. Cost for inspection, parts installation and parts I ordered but didn't use? 0 dollars! Other small engine repair places would have no doubt charged a pretty penny for the inspection and parts installation and probably the parts I didn't need- when was the last time someone in the repair business told you didn't need to spend money on a repair? Refreshing to meet someone in the service industry that is more than competent, candid and honest.

I typically really like all Ace Hardware stores - locally owned, smaller store, helpful employees,…read more etc. I had a one off experience today where I called the plumbing department. A young man put me on hold for 30 minutes and never came back to let me know if he had anything that would fit what I was looking for. He just never came back. Let me repeat: HE NEVER CAME BACK. I called back after 30 minutes and the lady who answered put me on hold, but came back within a few minutes to say: "He said that nothing we have fits." Why he left me hanging for 30 minutes was unacceptable.

Well stocked hardware store with knowledgeable and friendly employees. The only negative is I…read moredidn't find this store sooner.

We just love this place! Friendly professional Service like none other. They will do special…read morecutting, screen stretching of doors and windows and bend over backwards to make sure that you are happy. We Highly Recommend this business!!! Karl and Shirley Umlauf

I love this store! They are always so helpful and have a great plant variety to choose from!read more

So I came in for the first time to check out some STIHL products and the store. A buddy referred me…read moreand said this is the place to get STIHL products. So I came across Theo at the STIHL department and I want to genuinely thank him for his patience, knowledge and giving me his honest opinion based on my need. Definitely great customer service which is important to me; Never owned a Stihl but was taking in consideration his advice when comparison. I ended up buying the STIHL FS 91R Trimmer and super happy as how he showed me everything on the unit and even explained the warranty part, also bought the can that offers 2 additional yrs for the warranty, totaling 4yrs. Anything that goes wrong I just bring it and they take care of it! Thank you Theo again for the great shopping experience and great customer service! God bless!

My wife and I moved to Llano about six months ago, and I have fallen head over heels in love with…read morethis little town. And it's places like Buttery that contribute to that love. Every single time I've walked in this store, I've been greeted by staff members who are kind and go out of their way to make sure I find what I need. And they always have what I need; they have a great selection of items, and all of them are priced for value. It's just a pleasant experience, every single time. It's the kind of hardware store that doesn't exist in other places I've lived. And as long as I live in this town, Buttery will have a regular happy customer.

Filled my needs quickly with a very professional, friendly attitude.The selection of products is…read moreimpressive as well.

Always greeted with a smile and a Welcome to McCoy's. I love the down home feel and the excellent…read morecustomer service. I can almost always find what I need at McCoys and if they don't have it in stock they offer to order it for me!!

The assistant manager was super helpful with pergola decorative hardware…read moreBut rang me up Wrong and I had to make another trip To clear it up .. honest mistake Small potatoes I'll be back