I always have a lovely experience coming in, every other dentist i have been to has been a painful…read moreexperience. Here at family first, it's very fun and friendly and the front desk staff is extremely kind.

do not come here they will have you wait way past your appointment time if u value your time do not…read morecome here. ill give 2 stars bc the staff are nice and attentive but waiting 50 past my appointment is unacceptable

The doctor, Gonzolo Martinez is very thorough and actually talks to you and you get to ask…read morequestions. It takes a while even when you have an appointment and I believe that's due to the fact he does make his patients feel heard.

Dr. Martinez and Joshua Medical Group are the best in the area. He listens and takes the time…read moreneeded with each patient. There is no rushing you out of the office or not answering all your questions. The office staff is great. If needed he is willing to do Telehealth the same day if necessary.

Came in about half an hour before the end of the day. Was stopped at the front desk and told we…read moredon't take your insurance. Ok I get that. So I said I can pay cash. No .. you should go up to the ER instead was the reply. They do triage there. Yes I know. They do triage at all ER. They sweetly made it clear they didn't want to see me so I left. Look I get it, you don't want to stay late. But you denied me care. This was a pulled muscle and a cat bite not an ER issue. I was in a lot of pain and couldn't go driving around trying to find somewhere else to go. I spent hours at an ER for a non-emergent issue and paid hundreds of dollars. But I hope you had a nice night ladies.

Very satisfied with my service from the front desk ladies, nurse and the doctor. I was taken in…read morepretty quickly and was in and out within an hour. The nurse that helped me was very nice and thorough with the season why I was there. The environment was very clean and organized.

As a PCP I found her rude, unprofessional, and dangerously haphazard with healthcare…read more I got a bad feeling when I came to my first appointment visibly injured--bruises, scabs, and cuts on my legs/arms/hands--and she didn't comment on it at all. It was due to a nasty fall, not serious, but I thought it odd that Dr Motlagh didn't seem to notice or show any curiosity/ concern. Not a dealbreaker, but she was one red flag after another after that. Also, as a new patient, she makes you sign a form waiving a right to legal action, forcing you through arbitration if she commits medical malpractice. She overbooks and under-serves her patients. When I asked about it, the nurse told me a wait of 30-60 minutes was STANDARD. Sure, that's happened sometimes in past clinics due to the dr giving each patient careful time and attention on their care...but she does not. My time with her felt like she was rushing me out the door. Other doctors will apologize for even a 15 minute wait--after a 45 minute long wait, Dr. Motlagh told me "If you don't like it, you can leave." I definitely felt like I was being milked for as much money as the practice could get, and not just overbooking more patients than she can handle. It's crazy that office policy is to book you to come to a follow-up appointment (with a copay charge, of course) just to go over lab results before you even get those labs done; every doctor I've ever had will email or call with the results; followup appointments are only for if something serious is found in the labs. Being kept waiting almost an hour for that ten-minute appointment is also very unprofessional. The office also made several mistakes with my healthcare, including not knowing why I was in the office, not consulting the info I provided about the medications I was taking when prescribing me something new, and rushing me to the point that I had to chase the doctor down in the hallway just to get her to answer a question about my health. I'm not surprised--she seems so rushed and behind that I don't have confidence she's taking the time to treat patients right. I've never had a doctor where I felt I had to advocate so hard just to get routine healthcare done right. While her bedside manner can be nice at first, she gets very mean-girl energy the minute you express an issue with anything she says or does. Her language and tone were shockingly dismissive. The rest of the staff is okay, though clearly overworked. I would literally rather drive to Santa Clarita or even LA to see a halfway decent doctor than go to Dr. Motlagh's ever again.

Dr. Motlagh is an outstanding doctor who truly cares about her patients. My father absolutely…read moretrusts her and always feels well cared for at every visit. To those claiming she's "only about the money"--that couldn't be further from the truth. The reality is that insurance companies often reimburse physicians far less than they deserve. Despite this, Dr. Motlagh goes above and beyond. I've never seen a primary care doctor spend as much time with patients as she does. Most doctors are in and out in 5-10 minutes--she takes the time to listen and treat each person with compassion and respect. Like all responsible physicians, Dr. Motlagh has to follow strict guidelines from the DEA and medical boards. In many cases, she's required to see patients in person before prescribing certain medications--that's not her choice, it's the law. There's a lot that happens behind the scenes in healthcare that patients may not be aware of. But those processes are in place to protect us and ensure we receive safe, quality care.

2 time coming, best to come when you 28weeks and up and drink a ice coffee so that baby is awake …read more Nice staff and Beautiful pictures

It was very nice and felt the tranquility of the room. The tech was super friendly and love how she…read moreexplained what she was showing me on the ultrasound; I'll definitely be going back again for a 3D ultrasound.

Dr. Taylor you are the BEST!!! Big Toe fusion with plates, screws and bunion surgery. 2 days before…read more7 weeks. I literally can't find a scar!!! I feel perfect. Haven't had pain since the first two weeks. I go for my ex rays to check on the fusion in a couple of weeks. I will keep you all updated. If you are having bone surgery, I would highly recommend this doctor. He is Amazing also with his really, super nice bed side manner!!!

The main office is wonderful. The doctor and the back office staff were amazing. The problem was…read morewith the physical therapy office first of all it took me 2 hours to get through to them. I had to call the main office and let them know I was having a hard reaching them. Once they transferred me the girl that answered was rude. She seemed bothered that I was calling. All I wanted was to schedule my son for his PT appointments. I wanted to find out why he did not have future appointments and she had the audacity to say " I don't know" I asked can you please check? Did he complete the sessions? Does he need additional sessions? I got the impression that she was not interested getting my son scheduled.

Good Doctor, questionable ethics. Dr Gill's front office is dominated by a mean aggressive manager…read morenamed Cheryl. Her poor attitude and explosive personality is what frightened me. The girls behind the desk are in Cheryl's domain and several of them think it's ok to behave rudely to patients. None of them look very happy with their jobs. Why? My guess is Cheryl who is backed up by Dr Gill. Instead of hearing both sides of the story, Dr Gill relies on Cheryl and I guess if you piss her off - by pointing out her mistakes - you can expect retaliation. It's indicative of the politics of this office. This atmosphere - to me - pervades the entire office. It's too bad. Dr Gill - under supervision - implanted a monitoring device under my skin. Experimental device made by Boston Scientific. 7 months later I get a bill for $7000 for the device. I ignore the bill. 4 weeks later I get another bill so I attempt to contact Dr Gill's office manager (Cheryl). Cheryl did not return my call so I reluctantly contacted Blue Cross. After I called Blue Cross they straightened things out. The next time I saw Cheryl at an appointment - and tried to explain that I would always call her first - she lost her temper and told me to leave and never come back. She claimed she called me (she didn't) and proceeded to eject me from the office. Dr Gill should know better, but he seemed to be annoyed at me because I told him that I thought Trump was a disaster. So if you want to support Dr Gill, remember that he supports Trump. He certainly doesn't support the rank and file like me. Beware of Cheryl though - it appears to me that she has a mean streak. She approached me the very first time in a hostile and aggressive manner and it seems some of her aggressive behavior may have rubbed off on a few of their staff. Dr. Gill? He should know better. I believe he has undertaken more work than he can manage. I don't want to believe he tried to scam me out of $7,000, but from every angle it appears when he was unable to do so, he lost interest in being my Doctor.

Very professional. Attentive staff, dr. Gill is the best. I highly recommend his officeread more

I just switched to Heritage from Kaiser. I got my first physical with Dr. Woodcock. The doctor and…read morethe Heritage staff were great. I highly recommend. The care I received was amazing!

STOP BEFORE YOU GO DOWN THE RABBIT HOLE !! Great doctors but the incompetent rude staff is the…read moreissue. When you call about your prescription your information is taken and if you do not follow up, nothing happens, your PRESCRIPTION dies right there. Days later When you call back regarding your PRESCRIPTION mysteriously you are told there's no record of you ever calling. Then the games start, "well did you get the name of the person that you spoke with, the date and time of your call"? SAY WHAT??? SERIOUSLY ??? My apologies, I did not know I had to go to this extent to have a PRESCRIPTION refilled!!!! Micromanaging your operation to get my prescriptions is not something I'm used to. This seems to be a trend lately. Unless you call days sometimes weeks ahead of time to let them know your prescription needs to be refilled it simply goes unanswered. You have to micromanage; calling the doctor, calling back a day later confirming they received your phone call the previous day (often several times) and actually calling the pharmacist to confirm that they received the information from the doctor, then the allotted time required for your pharmacist to fill the prescription. All this just to get a prescription filled by HDMG it's ridiculous. All of this has to be completed BEFORE, your PRESCRIPTION runs out. Now when the system breaks down and believe me it will, as the employees are inconsistent informing the doctor about your refill. You have to go through this process all over again. It's truly sad this level of medical care has depreciated to refill one PRESCRIPTION!!!!! There is always some excuse why the HDMG PRESCRIPTION refill process did not happen. Over and over and over month after month it keeps getting worse!!!!! I've been with the same doctor for many many years and wIth the switch to HDMG is where and when all the problems started. Over the past few years the selected few great employees who truly helped patients from the support staff have left! When my doctors leave I'm leaving this place faster then Johnny left Amber. No need to continue to be dumped on by this place!!!!!