First of all, I had an enormous amount of dentist trauma from my childhood which caused me enormous…read morefear and stress in the past. Dr. Mallery and all of her staff are, without fail, compassionate, caring, patient in answering questions and ready to explain everything. The first time I went to their office for an extraction, my trauma had me terrified. I'm sure I was not a "good patient" by any stretch of the imagination. However, I was never made to feel bad about my fears. I was met with deep compassion and empathy and was given all the support I needed to get through the procedure. Dr. Mallery has been my dentist since Sept. 2025 even though I live near Chattanooga, TN, a two-day drive (for us in our 70's) from Bradenton. Back in Aug. 2025 I had a crown done by a dentist in Chattanooga. Two and a half weeks later I was in terrible pain & the Chattanooga dentist "could not" see me for over a week. I found another local dentist who took me on an emergency basis. He told me the root had been damaged while removing the old mercury filling & the root was dying--thus the horrendous pain. He said I needed a root canal. I knew enough to know that I did NOT want a root canal. I started researching them online and found the wonderful, informative website at White Sands. It confirmed that I did not want a root canal! I also discovered, from watching the video of SMART mercury amalgam removal, that the Chattanooga dentist had NOT by any stretch of the imagination used safe technique to remove my large filling--even though I asked her repeatedly about it. Instead, what she did released a lot of mercury into my body. On a whim, I called White Sands to ask some questions about amalgam fillings. Lucas answered, and he was so kind and informative. He told me that they could get me in within a few days if I could come down. Rather than start cold-calling dentists in Atlanta to see if one could see me, I accepted the appointment. Dr. Mallery had planned to see me on Tuesday, give me more antibiotics to keep me going, then remove the molar on Friday when there was room in the schedule. As soon as she examined me on Tuesday, she told me the tooth needed to be extracted immediately and she would make it happen the next morning. Based on my excellent experience that time, my husband and I have chosen to return to Dr. Mallery to have my 7 other mercury amalgam fillings removed. We have completed two trips and will return for the final fillings to be removed next month. I am extremely grateful to have found Dr. Mallery and her team at White Sands Holistic Dentistry. I wholeheartedly recommend them!

When I made an appointment for a teeth-cleaning for my mother, they told me that their doctor would…read morehave to exam her first prior to cleaning, which seems to be a standard. In fact, I recently had a teeth-cleaning at a different dentist, and they took the x-ray and then the doctor checked out my teeth and cleaned them. When we arrived, Brandon asked us what my mother was there for that day, so I said "Teeth cleaning." They started with x-rays, and in the process, they told me that there's no cleaning that day, and it would be scheduled for September! That was not what I was told. When I made the appointment, I made it clear that the exam and cleaning had to be on the same day. My mother was taken to the ER by ambulance a month ago, got a stent, discharged, was recovering well, but took a fall. Consequently, there are barrage of her medical care, and I'm the sole caregiver. In addition, I'm also the sole caregiver for my 18-year-old dog, which is even more challenging. So, I would not have made an appointment had they told me that they would not do both on the same day. I have not even had a moment to work for a month now, and would have never agreed to make two trips. When the office manager said that there was not going to be any cleaning, she also said the charge for the day would be $540 (even without cleaning!). So, I stopped them right then and we left. I've never seen a dentist that would charge $540 for an initial exam and imaging, then would not schedule a cleaning appointment for 6 months! Aren't we supposed to have it done every 6 months? Alicia was polite and cordial, but there was a really rude woman who harassed me as we were leaving, and if she was the actual dentist, I'm so glad that we left before she touched my mother. They doubly deceived us; 1) they should have told me that there would be a 7-month lag for the cleaning when I made and appointment, and 2) Brandon should have told us when I said my mother was there to get her teeth cleaned that day. Instead, he proceeded with the x-rays and injured her mouth (see photo). I've never seen anyone got injured like this for a simple dental exam. Never. I am giving 2 stars instead of 1 for Alicia's polite attitude and fairness to withdraw charges. My mother's experience was the farthest from holistic care. It was brutal. : After reading the reply from Dr. Mallery herself to my Google review, I am reducing the review to 1 star -- I wish there were an option for negative stars. She lied through her teeth (pun!) that my mother didn't want to leave and I'm an elder abuser. She well knows that my mother was appalled by the way her staff treated her. My mother was telling them that they deceived her, and I even had to calm her down. This morning, she further complained that they not only injured her lip but caused multiple canker sores! Dr. Mallery is not only unethical, but now publicly slandering me. Accusing someone of elder abuse is a serious defamation that faces legal consequences. I'd like any government officials to directly interview my mother and hear how upset she is with this practice and what a disgusting liar Dr. Mallery is! Un-bloody-believable!