Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.

I was in need of purchasing my first car to get everything ready for my college commute in the…read morefall. I heard of Heidi during one of my google searches for a used car months back and I knew how time consuming and stressful it could be having to go through a dealership or private seller. After a few days of really not finding anything that matched what I was looking for both car and financial wise, I decided to contact Heidi through email. I am not joking when I say that the whole process of me contacting her and having my car parked in front of my house took 48 hours. I contacted her on Monday afternoon, and by Wednesday afternoon everything was done. From price negotiation, financing, paperwork, and taking the car home. I'd like to highlight Heidi's connections within the industry when it comes to price negotiation and financing. I got approved for less than desirable terms or outright declined unless I did a huge down payment with other places before coming to her. The financing terms through Heidi were amazing. I opted to just go to the dealership myself and since I was there already I figured I might as well bring it home at the same time. The whole process was sorted and approved before I arrived at the dealership, and signing the paperwork took no time at all. Heidi does offer to handle all the paperwork to sign and bring the car to you as part of her services if you opt to do so. Overall, her fee was 110% worth it for the great financing I received and the ease of the entire process.

James and Joe were fantastic through the entire process and really made it seamless and stressfree!…read moreI traded in my Lexus and they gave me an amazing value while also giving me a fantastic price for a used BMW 535i GT! When it's time to upgrade again, I'll be back!

Don't do it. Three days after buying, I needed a new battery. Three months later, a new turbo at…read more$4,000 on a car that only had 27,000 miles. I strongly suspect an engine light was turned off.

Had a great experience. I sent an inquiry at 10pm and received a response almost instantly from Dan…read moreLangley. Made an appointment for the following day and drove off with the car same day. Dan and Drew made the process so easy and seamless. I noticed a few imperfections with the leather and the issue was corrected prior to me driving off with the car. I highly recommend Definitive Motors for your high end vehicle purchases. Ask for Dan Langley, he is very personable, knowledgeable and most of all sincerely cares for you making the best choice.

Patric was great to work with, professional and friendly. I found the car online, Patric did a walk…read morearound video for me, and I purchased it without driving it, did not see it in person, and shipped long-distance. It arrived in very good condition (except dirty, of course on an open carrier) and its great. Patric kept me appraised on the timelines, sent documents online, provided clear instructions. I highly recommend Definitive Motors. One last thought, after purchasing 2 used cars, I recommend having the selling dealer clay-bar the paint, if you don't want to do it yourself.

I took a Subaru Forester Touring in for a pre‑purchase inspection, and my service advisor was Gabby…read moreFrogget. She was exceptionally friendly, efficient, and professional. She even arranged complimentary Lyft rides both ways so I didn't have to wait several hours while the inspection was being completed - a thoughtful and unexpected gesture. The inspection report was shared with me through a web link, allowing me to clearly see what work the vehicle needed. There was absolutely no upselling. I highly recommend Gabby; she is one of the best service advisors I've dealt with in my life.

I went to Michaels Subaru to test drive the Crosstrek Hybrid Limited. I had done some research and…read moredecided this was the car I wanted. I went in to test drive to see if I really liked it. Jhamal was my sales agent and he was fantastic from the word go. He was low (no) pressure. He showed me the car I wanted to see, let me drive it, and answered all my questions. He was very personable, funny, and knew the product. I bought the car a couple days later and am very happy with it. I would recommend Jhamal to anyone. Look him up and go see him!

Twenty Plus Years of Incredible Service and Friendship…read more We met Brent Wells at Michael's Toyota more than 20 years ago, and on that very first day, we bought two cars from him! Over the years, we have purchased at least 10 cars from Brent, honestly, I've lost track! That alone says so much about the trust and relationship he has built with our family. Brent has always been more than just our car guy. He has been someone who has had our backs, looked out for us, and treated us like family for more than two decades. Once our children were old enough to drive, we had the privilege of working with Brent and salesperson Bob Kostenbauder. We have now worked with Bob for the past two years, and both times he spent hours and LOTS of patience with our family, making sure to find the perfect car for each of our kids. His dedication and willingness to go the extra mile made the experience so much easier and more enjoyable. Most recently, my husband and I were on a road trip dropping our two kids off at college. While we were on the road, our daughter needed to have the car we had recently purchased from Michael's Toyota serviced. Once again, Brent went above and beyond for our family. He stepped in and took care of the maintenance bill for the car when he absolutely did not have to. We were blown away by his generosity and thoughtfulness. It wasn't really about the bill, it was about what it represented. Brent genuinely cares about his customers and the families he works with. After all these years, we know that when we call Brent, he will always do everything he can to help. That kind of trust and friendship is incredibly rare. We are so grateful for Brent, Bob and everyone at Michael's Toyota, not just for the many cars they have helped us purchase over the years, but for the friendship, honesty, and genuine care they have shown our family every step of the way. If you are looking for people you can truly trust, we cannot recommend Brent Wells and Bob Kostenbauder at Michael's Toyota highly enough.

My family has been going to this dealership to buy and service our cars since we moved to America…read morein 2015. We have always loved their fast, kind, and efficient service. When I took out my side mirror a few years ago, they were able to get it fixed within a week. Logan in the service department is our go-to, and he always takes really good care of any services or repairs to my car. He is super friendly and whenever I have questions or concerns about my car, he makes me feel heard and validated and answers them thoroughly. Their service team always goes above and beyond to make my car look and run like brand new. I just wish they would plug my dash cam back in when they're done so I'm not driving around with it not recording... Yesterday, when I needed advice on how to remove paint transfer from my car, I called the store first to see if I could get a recommendation over the phone. A sales department rep told me I could text the service department pictures, and they would be able to help me. When I texted the service department however, I was shocked at how abrasive and unhelpful the employee, Sophia, was. She even gave me the name and phone number of a different place to go. When I explained that I had never taken my car to anyone other than Toyota and that I was worried about a third party damaging my paint, she continued to tell me she couldn't offer me any help. So I ended up driving all the way to Toyota from where I live in Issaquah because y'all have literally never let me down, and I knew that if I went there, I would be able to find some help. The greeter outside was so kind. He actively listened to me before directing me to the parts department, telling me they could definitely help me. Everyone in the parts department was so nice and welcoming, and told me exactly what to do for my car and where to get what I needed. All I wanted was a recommendation that wouldn't damage my paint, and I was so grateful to get to talk to people who were so friendly and empowering. Scott even went above and beyond, going to double-check with the detailers to see if they had any advice on clay bars or anything to help me with the paint transfer. He even came out to look at my car with a microfibre cloth to see if he could help out. After being so frustrated at not getting help, I appreciated how he reassured me about how to get the paint transfer off and made sure that I was confident in my next steps.

Today I completed the purchase of a 2023 BMW iX xDrive50 from Landmark Motors. Throughout the…read moreentire process I worked with Garrett Creal, the sales manager, who was knowledgeable, straightforward, and refreshingly candid about both the benefits and drawbacks of the different vehicles we discussed. The entire experience was relaxed and professional. I never encountered the typical "salesperson" routine. Even the negotiation process often drawn out while someone "checks with the manager" was handled efficiently and wrapped up in just a few minutes. Josh Withey, the finance manager, was equally impressive. The final paperwork process was quick and organized, very different from some of my past dealership experiences. I also appreciated that there was no pressure to purchase add-ons such as extended warranties or ceramic coatings. Because the decision was left entirely to me, I felt comfortable taking the time to consider my options and ultimately chose to add both. Based on my experience with these two gentlemen, I would highly recommend starting your vehicle search at Landmark Motors. Five stars!

I had a very disappointing experience at Landmark Motors. My business partner and I, both Iranian…read moreAmericans, felt we were treated differently and unfairly. The staff's attitude toward us was dismissive and disrespectful, leaving us feeling discriminated against. Every customer deserves to be treated with professionalism and respect, regardless of their background. I won't be returning.

Very honest business. Fair prices, great trade-in credit and excellent follow-up on the…read moretransaction. Kurt Geibel is a man of his word and high ethical standards. He's a great communicator and pro-actively addresses any concerns.

Literally the most honest dealership ever. I bought BMW 335i from this place and with BMW being a…read moreBMW, it had an issue that warranted a new engine. When we told them about it they literally took care of it. Did us right. Next time I buy a car, will be going right to Auto Connections of Bellevue. THANK YOU GUYS!!

I bought my car here instead of the bay area, 10/10 experience, ask for Jacob Pellum.read more

I wish I could leave 10 Stars! If you are a car enthusiast,…read moreor just appreciate the art of auto-motives, you would have to visit this museum at least once. The History first and foremost, this "dealership" felt more like a showcase. I never felt more at home, the staff, accommodations, the experience! David Bruski was my sales rep and treated me like person before a customer, made purchasing my dream car that much better by telling me about the repertoire of Park Place. You can feel every employee loves their job and what they represent. I feel lucky I was able to do business with them. 10X

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

Great place for an alignment. Took my Miata and then matched my desired specs. Fast and great…read morecommunication.

We can't say enough positive things about our experience at Bellevue Nissan and the incredible…read morestaff there. TLDR: Go there if you're selling your car. You'll get a competitive offer -- more than other dealers will offer -- and have a fair negotiation and an effortless sales process. ASK FOR DEVON!! I'd been taking my Rogue to Bellevue Nissan for maintenance for several years and always had great service. Yesterday, my husband and I were in the market to sell both our cars -- we went to Bellevue Nissan primarily for my car but we figured, why not see if they were interested in my husband's car too? They absolutely were, even though it wasn't a Nissan. We had worked with Eijaz to set up the appointment, and when we arrived, Eijaz had arranged for us to work with Devon on his behalf since Eijaz was busy with other customers and didn't want us to have to wait. Devon was AMAZING. (Can't emphasize that enough!!) He really advocated for us to get the best deal. We'd gotten our cars appraised at a few other places, and Bellevue Nissan had the best starting offer. They even check around with all the dealerships they own to make sure they're offering the best price any of them can propose. Devon negotiated with us from there to land where we had wanted. It was the smoothest, most satisfying experience I've ever had at a dealership! Plus, because my husband and I BOTH ended up selling our cars that day, they provided us a temporary loaner for a week while we transitioned to the new cars we were purchasing elsewhere. And no, there was ZERO pressure from Devon or any of the staff to trade in our vehicles or buy something new from them instead of what we'd planned -- they were perfectly OK with a direct sale to them and nothing more. (Although if we were interested in a Nissan, we 100% would have given them our business!) Thank you to Devon, Eijaz, and the whole Nissan Bellevue team for setting the GOLD STANDARD for what a dealership experience should be like! It truly is "Better in Bellevue!"

This is my second review of Bellevue Nissan. I should have waited about a year before making my…read morefirst one. Oh, well. When I bought my car, I was pressured into getting a bumper to bumper warranty. I didn't want it and my BIL and dad told me not to get it. But, as I'm sure everyone knows, these people are out to get your money and they will do it however they see fit. That warranty has done me zero good. It hasn't applied to anything that has gone wrong with my car. I had a problem with the Bluetooth starting over every time I got in the car. It would stop what it was doing and just start over multiple times, to the point where I couldn't even listen to music or make calls. Well, guess what? The warranty didn't cover getting that fixed. I had to remove the little disk inside and now, I can't get directions through the car. I have to use my phone. I bought this car in September 2025. It is May 2026 and the battery is dead. I have bought many cars in my life. Never have I had a battery die less than a year after I bought the car. When I called them about this, I get the smarmy, used car salesman voice talking to me like I'm stupid. Anyway, that being said, go somewhere else. If not, stick to your guns and don't let them talk you into buying a useless product. I am so frustrated right now because that's extra money that I should not have to put out for something I shouldn't need right now. I drive my car to work Monday through Thursday. I work six miles from my home. This simply should not be. But, I've learned my lesson. Don't be like me and let them talk you into something that does nothing but line their pockets.