VERY kind, knowledgeable, wonderful people, highly accessible from Amherst, and first class in…read moreevery respect.

From the owner: Since 1992, our hospital has provided the Amherst, Massachusetts area with exceptional wellness and…read morecomplete medical care for canine and feline pets. The hospital was previously owner and named after the prior owner Dr. Deborah Lichtenberg. In 2018 Dr. Lichtenberg decided it was time to retire and asked Dr. Russo, who was already working here if she’d like to purchase the practice and she happily agreed! Dr. Russo has always tried to keep the continuity of care, and thus kept Dr. Lichtenberg’s name on the practice. While she has made changes over the years, she decided that it was finally time for her to put her name on the hospital as well! As of 2023 the hospital changed its name to Westbrook Veterinary Hospital. Westbrook is Dr. Russo’s middle name, dating back to her ancestors on her mother’s side. Interestingly, our practice sits just west of a small stream that runs along a neighboring street, so it seems a serendipitous name for us. Visit us to find out about our complete and compassionate approach to veterinary medicine. Our caring doctors and highly professional technical staff listen to your concerns and address your needs.

We have been going to Mill Valley for several years. Both at the old location and the beautiful new…read morebuilding. The staff and doctors here are amazing. Absolutely top-notch. They have helped us out and been supportive and more ways that I have space to mention. In my opinion, they are the best vet in the area if not the entire stateThe new location is also stunning, clean, and everything is brand new and high-tech. You can't beat this place For your pet care.

The staff at Mill Pond Veterinary Clinic are kind, compassionate, friendly and professional…read more I didn't wait more than 5 minutes to be seen. They were professional and treated my pet with expertise. The prices are not higher than other vets, which I paid in CT. The prices are fair and reasonable. This was a pleasant visit to Mill Pond with my pup.​

We have taken our dogs to see Dr Greenberger for roughly 9 years and I can only recommend the…read moreclinic! Dr. G. has always been great with our dogs, honest and caring! The staff is amazing! An absolutely lovely bunch! During this whole Covid ordeal they still managed to provide excellent treatment to our two puppies and made me feel at ease when I dropped them off at the clinic. I have never left the clinic without my questions being answered and I always received a phonecall to check on my dogs recovery! I'd give them 10 stats if I could!

We used to go to the Ware location but bought a house here in Belchertown so we switched and I'm so…read morehappy we did! Everyone is incredibly friendly and they are committed to being force free and fear free, which is amazing as someone with an anxious reactive covid dog. They were also so transparent, flexible, and non judgmental about spacing out some routine bloodwork and shots. Very much appreciate the care they give animals, the bedside manner, all of it! Highly recommended

Everyone working there cares about your pet. They're knowledgeable, capable, and if someone else…read morecan provide more specialized or intensive care they'll refer you to them. Dr. Sansoucy and her staff have consistently provided support for my elderly cats' myriad and emergent health issues. I can't say enough about their personal level of care and how they remember and love my cats (yup, I heard you talking in the back room!). They'll walk you through every procedure as well as the benefits, risks, and costs. Hampshire Veterinary Hospital has repeatedly proven themselves to have my pets' best interests at heart. They're my first stop for all my current animals and they'll continue to be so in the future. Thanks for all you do and for the card.. you know enough about me to know which pets I mean and which card I mean just by my first name. That's a ringing endorsement, by the way. I'm not special, they just treat my cats like I am.

Always super kind and empathetic. Prices are super reasonable because they actually care about…read moreproviding care and not just filling their pockets. Other vets, take notes!

I have been going here with my cat for probably 15+ years. The doctors and staff are compassionate…read moreand professional. Today I brought my 18.5 year old cat in for emergency grooming to remove mats. The entire staff was very empathetic, and Dr. Otterson did an amazing job removing the mats, safely and efficiently. The price was very reasonable and my cat is so much happier. Thank you.

This is a review specifically for Dr. Helen Spiegel Lee. Last year I brought my cat in for a…read morewellness exam after a couple years of not being able to afford vet care and moving around quite a bit. Dr. Spiegel was extremely short with my partner and I. She was curt, cold and we left the appointment feeling very judged and a bit admonished for reasons we couldn't quite place. I thought maybe it was because I'd not been able to afford bringing my cat in as regularly as they recommended, so I was seen as neglectful. It was very uncomfortable and left me feeling hesitant to return. Well, here I am again researching clinics and vets to take my beloved gal in for another routine exam and I've not only found that Valley Vet is owned by private equity, but Dr. Spiegel is a vocal anti-trans activist! Now I know what her cold, judgmental demeanor was about. Shameful to employ such an intolerant, hateful person ESPECIALLY in our beautiful, accepting community of Western Mass. I will never, ever go back to Valley Vet and will encourage all my pet owning friends to stay clear! Word travels fast in the queer community (;

This is a wonderful place to take your pet. The vet is caring and spends all of the time she needs…read morewith your pet. The prices are reasonable. The staff is courteous and caring. And, they even check in with you later on to see how your pet is doing. wow! I feel so fortunate to have found an excellent vet, who has the kind of expertise that helps me to feel better along with my pet in knowing that I am giving her the best care I can find in this area. She deserves more than 5 stars!

I am so fortunate to have found Windy Hollow. It seems that…read morein all aspects regarding business these days, sincere care rarely exists. The passion and kindness shown at Windy Hollow Veterinary Clinic is priceless. Dr. Thompson and her staff are amazing. Thank you, thank you, thank you.

Dr. Kate DeLisle cared for our golden retriever for years. From the front desk staff, to the…read moretechs, to other vets, we always felt our pet's care was foremost in their minds. If we get another pet, we will definitely take them here.

We have been going to Northampton Veterinary Clinic for a very long time. Overall, always had a…read moregood experience. But more recently, we have been very impressed with Dr. Mark and her kindness, compassion and communication skills. I also appreciate that they are starting to text us with answers to questions which makes it easier to communicate when problems arise.

We've been taking our cats her for 8 years. Dr.. Van Der Velden and his staff are super kind,…read moreknowledgeable, and they take the time to answer questions. Also, the don't push for things your pet doesn't really need or try to sell unnecessary products. They do have special foods for sale for pets with prescription food needs which is easier than having to get the prescription and send it to Chewy, Petco, etc.

Hardwick Pond Veterinary Clinic is the best! We have three beloved dogs - all different breed…read morerescue dogs - and Dr. Van DerVelden and his wonderful staff have taken care of them regularly for years. We finally had to have one of our dogs put down - our sweet precious English Bulldog went to sleep due to a large cancerous tumor. The staff was sensitive and loving in every way, and helped us through some difficult decisions. No matter how big or how small the issue, Hardwick Pond Clinic has been there for us. And they never gouge or inflate the price - it's all totally reasonable. We HIGHLY recommend Dr. Van DerVelden and his clinic, and we just hope and pray he doesn't retire!

Staff was friendly and toke time to explain each test done. Pupper was overweight, gave good…read moreadvice to help get dog to propper weight.

I very much appreciate Dr. Lowy's expertise, attention, and care for my pups and cats. She's truly…read moreexceptional with a fantastic staff!