It's high time that I give Michael Kendrick and his fantastic team a high-five! Victor Krotov is terrific; he is sharp as a tack and always goes the extra mile with my clients. Of course, Michael saves the day with my most challenging clients! Thanks for a job well done! read more

Michael Kendrick and the team at Landmark Escrow Northridge provide excellent service! They are friendly, knowledgeable, responsive, and do a great job looking out for their customers and explaining relevant topics. They assisted me with the escrow of my home in Westlake Village as well as adding my husband to the deed a couple of years later. I highly recommend them! read more

Landmark recently handled our escrow on a home purchase. They were on top of everything, always available to answer questions, and moved very quickly after we hit a slight delay (unrelated to them) in closing. Michael was especially wonderful, coming over around 8pm to get our closing docs signed as quickly as possible. He was very smart and explained things clearly and efficiently including great advice on our eventually refi. No notes! read more

We closed a house ~ 1 month ago with Landmark Escrow. Communication upfront was okay, nothing special, but also easy to get ahold of when needed. What really sold us was closing day. We went to the Landmark Offices to read our closing documents. We were given a space to read the documents for ~1.5 hours. When we were ready, Michael sat down with us and went through every question we had regarding the documents, thoroughly addressing each question. This took another ~2-2.5 hours. As first time homebuyers, we really appreciated Michael's patience and thoroughness in helping us better understand the home buying process. read more

My fiancée and I had the pleasure of signing our escrow documents with Michael Kendrick. He was such a great pleasure to work with and made our experience not only memorable, but extremely personable and fun. He really took the time to get to know us, share advice, explain the documents, and make the experience truly special and fun for us. Thank you for all the great knowledge and guidance through the process Michael! We really appreciate it! read more

Landmark escrow was phenomenal at helping us with a super tough closing. The buyer's agent was awful in our transaction. Landmark escrow - including Michael Kendrick, Victor Krotov, AKIRA CISNEROS, NENA REUSER were a dream to work with. Our case was complex with a 1031 exchange too. We put this team to the test but they made the closing so simple, easy, and professional. We would highly recommend this phenomenal team!!! read more

In 35 years in Real Estate I have never had such a tough escrow. I represented the Buyers and one week before escrow was closing, the Seller decided that she didn't want to sell the house anymore. She asked us to cancel escrow and she would give the Buyer their money back and we said no. That is when the nightmare began. She tried everything in her power to not close this escrow. Because of Michael and Victor (who stayed neutral the whole time) we were able to get loan docs, fund and close all in the same day!!!!!! Kudos to Landmark Escrow for doing such a GREAT job and staying neutral. I don't know what I would have done without you! Denise Arledge The Arledge Group Compass/ DRE 01040071 read more

Just closed my SECOND transaction with Michael, VICTOR, and Akira in Northridge, Ca. Very easy to work with, answered my questions and helped out whenever needed. Very easy to work with, and I WOULD recommend them if integrity, trust, communication, and ability to reach them when needed are important. 5 out of 5 stars and I thank them for doing a great job. Akira even sent me candy!! read more

I am a Loan Officer and recently worked with Michael on a transaction, he was very knowledgeable and very thorough with buyers every step of the way. If you are looking for an experienced escrow officer/notary contact Michael. read more

I've now had the pleasure of closing a handful of escrows with Michael and Victor at Landmark Escrow, and they are amazing to work with. I've been selling commercial real estate for the past 17 years and used many different escrow companies. But the service and responsiveness I received from Landmark Escrow has been second to none. I highly recommend them for any of your escrow needs. They are fantastic. Thanks again for another smooth closing!!! read more

Let me start by saying that I hate writing bad reviews. Usually the side that messed up, makes an attempts to get things right. But this company didn't even do that. So, I feel like my experience needs to be shared so other colleagues of mine would be aware of quality of work of this escrow company. I am a broker and on this particular transaction I represented a buyer. Things were not great, but for the majority of transaction everything was okay with an exception of the fact that I requested draft of escrow instructions to make sure there are no mistakes there, and never got it - they just sent a final version straight to my client without sending me requested draft. One day before closing we ran into the situation where escrow company forgot to include one line on estimated closing statement. When addressed, escrow rep offered to redo closing statement when the buyer was literally already in the bank making a wire transfer. Instead of acknowledging a mistake and taking pro-active steps to avoid delays and interruptions in the deal, escrow rep acted like nothing happened at all, trying to play an argument that "more than likely there would have been no delay". Good escrow companies calm things down, bad ones - escalate them when it's not needed at all. As a buyer's agent, the last thing I need is to have things come up last minute, especially when they're caused by mistakes of escrow company. But the worst thing about this experience is the response of escrow company. They took a liberty of calling me, and trying to convince me that first it wasn't their fault, second it's not their responsibility, third it wouldn't have caused any delays, probably, and so on and so forth. A simple admission of guild would have done it for me, but they tried to pressure me into taking responsibility for their mistake. That's just too much, and too funny, in retrospect. Overall, reading their other reviews on Google, I'm not surprised to receive such a poor service. And maybe this company can even do better. But they have expressed no desire to do so, and hearing about my bad experience with them they just acted like "it is what it is". That's not good enough for licensed real estate professionals here in our city, and that shouldn't be a standard. read more

I highly recommend Landmark. We closed 6 days early, and had 0 hiccups. I'm usually the quickest one responding, but I was beat many times. Thank you for your service! read more

I have been a long time real estate agent for more than two decades. Landmark Escrow is a fantastic Escrow Company that I have had the pleasure of working with for over 20+ years. Escrow Officer Michael Kendrick is one of the most on point and knowledgeable escrow officers that I have ever known. Michael and his staff, led by the amazing Victor Krotov (also a gem and a great asset to the Landmark team), are so detailed oriented, and have stellar communication throughout the entire purchase and sale process. They are always available, accessible, and above all - they are problem solvers. They have saved many deals throughout the course of my career. I have referred them to many other agents, too, all to rave reviews. Landmark Escrow is your one stop shop for all of Your escrow needs. Look no further. read more

I've had a handful of real estate transactions in the last several years and no escrow company has been more attentive than Landmark. Michael and Victor were incredibly responsive, knowledgeable, and friendly. We closed a very short but complicated escrow impressively fast. My experience with other escrow companies is that they are inattentive until just days before closing; this was not the case with Landmark. They were proactive and ahead of the curve. Highly recommend. read more

We recently completed the purchase of a new home. It was the first time in 35 years we had to go through the escrow process. Michael Kendrick and his entire staff could not have made this experience any easier or more stress free. They are extremely knowledgeable, professional and helpful in explaining the multiple documents you need to sign and timelines you need to follow during escrow. They understand how stressful purchasing a home can be, especially in this market and the personal care and support they showed us was terrific! Thank you Landmark for all your help! read more

Just closed a transaction with Landmark Escrow. Michael and entire team were courteous accommodating and very responsive. They did an amazing job. I can't wait to do more business with these fine people. Thank you Landmark!!! read more

Michale Kendrick and his team at Landmark Escrow is nothing short of incredible!!! They are the most efficient and hardworking escrow team I've worked with. They are ALWAYS doing everything they can to deliver the best service and they continue to be an awesome partner of mine. Nena Reuser, who is plays a vital part to their success, is so incredibly reliable and is always making sure the file is on point. Victor, who is Michael's side kick, delivers white glove service to every one of my clients. Then you have Michael, who is godfather of escrow. He knows everything and will do EVERYTHING to make sure your client is happy. I can't express how much I appreciate this team!!! I highly recommend for any realtor to use Michael Kendrick and his team at Landmark! read more

As a realtor it's important that I choose an escrow company that is able to facilitate each transaction seamlessly. Additionally, the escrow officers should be there to answer the client's questions. Landmark Escrow has been a phenomenal partner. I can't say enough about the professionalism of the entire staff. Their communication with my clients was as expected and they met each timeline. Landmark continues to meet my expectations and that's why they are my go to escrow company. read more

Michael, Victor, Kim and the entire team at Landmark did an exceptional job on my purchase transaction. They were highly responsive throughout and provided an amazing level of service. read more

Landmark Escrow provided excellent customer service in our transaction. Team of Michael,Victor,Kira always returned my emails and calls on time. Michael stayed after hours to do notary and explain everything in details :). After escrow closed, Michael and team continued to help me. Big thank you for making transaction smooth for us!!! Will do business again :) read more

Great Services! effiecient and professional! Thanks for another successful closing ! Ramon Rascon REMAX ONE! read more

Total nightmare dealing with Steve and his team. Unprofessional and only care about their convenience. Absolutely no follow up when you ask for it. Wrong numbers used on their net sheet. They do not give you any kind of warning about due dates. They will call you the day something is due and if you can't do it, they make you feel like it's your fault. I had to delay closing on my loan because of this. Overall they do not care about you as a customer and only care about making it easy and profitable for themselves. DO NOT USE! read more

Extremely dissatisfied with Landmark Escrow. They sent out a net sheet on the sale of my home. This sheet is extremely important because it tells you where all the money from the sale is going including what you are to net after everything is disbursed. The sale of my home was agonizing, I had to sell because my husband passed away. I signed the net sheet only to find out (AFTER they closed escrow) that the numbers were WRONG. Monique would not honor the original numbers. Monique said, "they had made a mistake and there was nothing they could do about it". THIS IS NOT RIGHT, it was a very large mistake (over $1,000.00) DO NOT USE LANDMARK ESCROW. They have made a difficult time even more difficult. The net sheet was WRONG AND MISLEADING. read more

We have closed escrow a few times with Landmark Escrow Company. They know what they're doing and are always professional. This last transaction was a for sale by owner. We sold our rental to our tenant. Everything was off our plate and on theirs. When the loan company was dragging or there were problems with permits, they were right there to answer any questions we had. I would not go any where else. Very confident with them and know that all of the paperwork was submitted correctly read more

As a mortgage broker, I must state my experience with Michael Kendrick and his Staff was fantastic. They are very efficient, kind, helpful, and responsive. I puchased my home through them. Thank you. read more

Landmark Escrow made the loan approval process really straight forward. They were able to schedule us a quick appointment and were flexible with the arrival time (we have a two year old). Michael took care of us and explained every page we were signing and answered any questions we had. He was very patient and generally enthusiastic for us. It made the experience of a first purchase that much more meaningful. Thank you Michael and Landmark Escrow! read more

Update:10:42 pm: Apparently the buyers are suppose to tell the HOA that weare the new tenants even tho I spoke to them on the phone. I'm going to try to clear some stuff up because that would really be messed up that no one told s to tell HOA. But that still doesn't solve the delinquency issue. ******** morning: Whoa Whoa Whoa... I called my HOA management company and they said they never received anything from escrow! I closed on April 21st and it's May 21st. My money has been deposited and everything. I called and they sent me to the closing department answering machine. I really hope they get back to me soon. It's been a month. Once escrow closes, you are required to pay for everything - bills, HOA, etc. I got the gas and electricity taken care of and now I just need HOA and when I called HOA to talk about my fees, they said the system says it hasn't closed. They said it's escrow's responsibility. I really hope this is fixed soon. I don't want to be behind on payments especially when it's not my fault. read more

I had a very pleasant experience with Landmark escrow. I am a transaction coordinator, I worked on the buyer's side of the transaction, Landmark Escrow communicated and made sure we stayed on top of all the lose ends. from my point of view, We had a smooth escrow, Landmark responded to all emails in a timely manner and we closed on time. Thanks you Landmark for your professional staff and smooth escrow! (That comes with experiences) read more

I recently refinanced my home loan, and used Landmark Escrow. They were very professional throughout the entire process. Michael from Landmark was in constant contact. There were a few issues on the lenders side. Michael went above and beyond to resolve the probelms. He stayed past Landmark's office hours to ensure that we would close before month end. He is a true professional. I would defniitely recommend and use this company again! read more

Landmark did a great job managing the sale of my home. They were very knowledgeable and organized. Very friendly staff and always emailed me ahead of time so we never missed a deadline. Double-checked items were in. One of the smoothest sales I ever did! Great job Landmark! read more

I used this company to purchase my first home...without a realtor...I was scared at first because I never heard of the process not using an agent. Fortunately, for me, Landmark Escrow explained everything to me and put me at ease. They walked me through the whole process and the next thing you know BAM!! New house for this guy. I would recommend giving them a call if you are in the market for an escrow company or just curious of the process. Don't be scared...they make it smooth and easy. I was dealing with Michael and Nena....great peeps. read more

everything went smoothly with Escrow, promises where made after escrow and not kept. simply they lied to me.

The best staff and escrow company in So. Cal. Great Job Michael & your team!! Very professional and good communication throughout the escrow process. If I sell my house in the future I know who to use. Keep up the good work. read more

I have used a few Escrow companies in the past, and never have I experienced such a professional escrow company like Landmark Escrow on Reseda Boulevard. Everyone - from Michael to his helpers - were very helpful throughout the process. I will for sure use them ongoing forward. read more

I had the pleasure of closing a deal with Landmark Escrow recently. The entire escrow team was very much on top of everything. They were quick to reply to any questions/requests and the transaction couldn't have been any smoother. Furthermore, my Buyer was very impressed when he went to sign loan docs. Their notary was highly knowledgeable and made the signing process a breeze. read more

Michael, and his staff, Monique, Adela, Kim, and Brian at the front desk, are all top notch and give nothing short of 5 star service. I love these guys. read more

As a manger of over 100 condominium associations I have worked with hundreds of different escrow companies. Without a doubt, Landmark Escrow is right up there with the best of them. They are organized, helpful and friendly! If you are looking for an escrow company look no further! Ask for Adela, she was great to work with! read more

Michael and the team at Landmark were so kind and helpful during the closing process on our first home. They were always available to talk things through, explain things to us, and give us advice. Highly recommend! read more

I just recently sold my first home and was lucky enough to have the expertise of Victor and Nena from Landmark Escrow. They answered every question I had and were consistently available to me when I needed them. They were super efficient, patient and one step ahead of me always. With the stress that comes with selling and buying a home, it is super helpful when you have the right people on your team. I highly recommend Victor and Nena from Landmark Escrow. read more

Michael and his team made everything easy and fast. Everything was explained, to my husband and I, in detail, to help us first time home buyers understand. They were amazing and despite the negative reviews I read, they responded in a timely manner to every email I sent. Thank you Michael, you're amazing. read more