Leslie's pool and their incredible service engineer, Frank, did a fantastic job of estimating,…read moreobtaining necessary parts and completing the re-plumbing of my pool equipment efficiently and to perfection. Leslie's also estimated the work required and the parts for what I felt was a very reasonable cost. The end result was even better than I was hoping for. Frank did an impressive job reimagining the layout of the plumbing and compacted the design in the most efficient way. Frank also carefully listened to the few specific details I wanted and addressed and executed what I was thinking exactly. The whole project was completed in a day! The parts department in San Carlos maintained excellent communication throughout regarding the status of my required parts for the work and expediently arranged for the service once all the necessary parts were available. Trust me, it is difficult to find a reputable pool company with the level of integrity of Leslie's Pool. I had contacted several other companies that made excuses or just completely failed to show up or follow through. I am more than 100% satisfied with this experience and couldn't give higher marks to Frank and Leslie's Pool service.

I really appreciate Jessica. She was very helpful. Although my first visit she did not recommend…read moreall of the chemicals she was very helpful the second time I came in to help me make sure I get my spa balanced and correct. She doesn't over sell or push stuff you don't need.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

Peninsula Pool is excellent! I wish I had switched my pool service sooner to save myself all of the…read moreheadaches over the years. TC is clearly experienced and super responsive. Our weekly service is provided by Martin who is also amazing. Everyone communicates well and takes care of things proactively. I never have to worry about my pool and can now just enjoy using it!

Spa repair services have been the bane of my home owner existence for 15+ years...until I met Jeff…read more On speed, competency, and cost he's orders of magnitude better than anyone else I've worked with. He was able to diagnose the problem, find the parts and fix it in a couple of days. It used to take me weeks to get someone out to my house and then months to order parts. I'm never letting anyone else work on my hot tub again. Thank you Jeff!

When the person whom I purchased my hot tub from could not fix the leak, after three tries, they…read morerecommended Spa Technician. These guys were great and efficient and tracking down the leak and repairing it the first time. REAL PROS! I hope I have no more leaks, but that does happen. When it does, they will be my first and only call.

REPAIR MASTERS Called Wednesday afternoon; my hot tub was…read morefully functional by Friday afternoon!!! Heater changed out for four bills, best service and price in the area!

Didn't purchase anything from them...yet…read more We own a 15' Master Spas Swim Spa. I came to Yelp looking for a company that maintains the hardware and services our area. I mis-read the company here and thought Pacific Coast Sauna and Spa did that. While I was writing down the number to call their office (the number list here is for the owner's cell), he called me back. I was incredibly impressed by the conversation. There was zero attempt to sell me something I didn't need AND he coached me for things to consider in the future...even telling me how to expertly do what they do. So, if you're looking for servicing of your water...these guys can help. If not, they will professionally give you an appropriate reference for what you may need that they don't do. That's customer service!!!

MARIO LOPEZ is the best damned spa repair professional. I hired another company to repair my spa…read moremultiple times and always regret and kick myself when I don't remember that Mario is worth the wait. In one short reasonable session, he was able to assess ACCURATELY the condition of the spa, which is 10 years old and recommend an easy and cheap repair that fixed my temperature issue. Mario is often busy, but well worth the wait.

I had a really good experience. Stephen and Renee were friendly, responsive and helpful. The…read moredelivery was done well and they were flexible in helping to find a time that worked for my contractor (even though they were busy and short-staffed at the time). Similarly, the guys who came out to train me and do the initial setup were friendly and cool. There is a bit of a used car vibe in buying a hot tub and I did not love that part but once we got past the "sales pitch" part the service seemed very strong. I'd definitely recommend them.

I can't speak highly enough of Creative Energy and the service they've provided. We purchased a…read moreswimspa from them, but due to contractor difficulties on our end, things went sideways - the spa ended up sitting on top of a concrete pad rather than being sunk into a pit as intended. Once we sorted out a new contractor, Creative Energy -- and in particular Alex (their delivery chief) - rolled up their sleeves and figured out how to move the spa off the pad while we dug the pit, then came back and moved it in once it was ready. None of this was their problem to solve. But it was clear they weren't comfortable leaving a customer in a difficult situation they hadn't caused, and they went well beyond what anyone could reasonably expect to help put things right. That kind of service is rare, and it's exactly why I'd recommend them without hesitation."

Actually wanted to give Zero Stars but had to put 1 so I can leave a review…read more I called Creative Energy in San Mateo to get a monthly quote to clean & service my small spa at my home. I was given a monthly quote of 180.00 all inclusive from the maintenance department to provide requested service. However when my statement arrived, I was charged 354.00. It must've been a mistake so I called and spoke with the manager to make adjustment so charge would reflect the quoted amount of 180.00. Also quoted a repair service that wouldn't cost over 1200.00 and they tried to bill me 400.00 more after. So make sure to read the fine print when doing business with this company. I do not recommend doing business with this company. To Reply to David yes, I did use profanity which I never do but after being ripped off and lied to, and they miss represented their service and repair job anybody would've lost their temper was a horrible experience. I will never recommend them or ever do business with them again very bad total rip off.

Long overdue review. Anthony and Coral pool are great to work with. They offered extremely…read morecompetitive pricing, communicated all aspects of the project and delivered the pool remodel on time and on budget, which included coordinating with another landscaping contractor who handeled the pavers around the pool. Im greatfull that Anthony recommended me going with a saltwater pool and the automation, those have been wonderful upgrades. Pool was remodeled in 2019 and still looks great.

Initially, they were very professional and courteous. We worked with the son to pick what we…read morewanted. My husband said the father seemed to be very knowledgeable and honest when he came to quote. We paid the $1000 deposit and the start date was scheduled. Day one seemed to go well. However, from day two until the completion of the pool, their communication sucked. There were multiple days that they just didn't show up with no notification. We didn't hear anything until we reached out to them wondering why the no show. They claimed they had emergency jobs that pulled them away. We can understand that, but we would have liked a courtesy call. We had a scheduled date to get our house painted thinking that the pool work would be done, but due to all the missed days, it wasn't. So we pushed back the house painting a week. Come to find out, Coral Pool said we SHOULD get the house painted first. If we had better communication from them, we would have known not to push the painting back a week. Most communication was through text, which is fine, but this was not the experience we expected since they were so easy to work with in the beginning. Ultimately, the pool looks beautiful and everything seems to be running fine. I am pleased with the final out come. I am not sure if I would recommend.

I sent George Flanigan a request for quote and service of my 2023 Sundance Cameo 880 series Spa…read moreafter I looked over his website and saw what a great job he did at listing all his spa services and the associated charges. I had a hell of a time with both mildew or mold growth in my spa where I did a complete change of water and a deep cleaning along with a chemical cleaning of the jets just two months ago. Yet I was still getting brown flecks that were coming out the Jets and floating around my spa and I had really lost my patience with it. George contacted me back the same day via email with some very useful information and said he could make it out the next day to look things over and come up with a game plan. He said it sounded like it would be a two-day service where he would have to drain the spa and use a commercial jet cleaner one day and let the spa sit overnight, then refill it and super shock the spa the next day before refilling it and balancing all the chemicals. The knowledge he imparted to me about water chemistry that first day was beyond anything I had ever heard before and there were a few different reasons why I was dealing with the issues that I had. He mentioned there were no guarantees this would take care of the problem but he had handled spas worse than mine before and been able to solve their issues. I have been a spa owner for over 30 years but this new spa has been a real challenge and obviously my chemical balancing wasn't preventing the growth in the spa. Two days later my water is crystal clear and my chemical levels are all completely within safety levels. It's refreshing to find someone in their field of expertise who knows what needs to be done and communicates it flawlessly then executes on the plan with stellar results! I was so impressed with his timeliness and service, I decided to hire him for weekly maintenance on my spa so I wouldn't have to worry about whether I was balancing the chemicals correctly anymore or not. I wouldn't hesitate to recommend Alumni Pool Service for any kind of pool or spa servicing based on my experience with them!

We've had a pool since 1980 and in all those years, no company has ever matched the level of…read moreservice, professionalism, and consistency that George and Alumni Pool Service deliver. George has been taking care of our pool since August 1, 2012, and from day one he has been reliable, knowledgeable, and incredibly detail-oriented. He doesn't just "service the pool"--he makes sure it is always clean, sparkling, and perfectly maintained year-round. He's proactive about spotting potential issues before they become problems, and he explains everything in a clear, honest way. What sets Alumni Pool Service apart is George's pride in his work. You can tell he genuinely cares about his customers and treats every pool as if it were his own. After having tried other services in the Bay Area over the years, I can confidently say Alumni Pool Service is the Best in the Bay Area! If you're looking for a pool service that is dependable, trustworthy, and delivers top-quality results every time with great value, look no further. Thank you, George, for over a decade of outstanding service!!!

This company assumed ownership of the previous company I used. The technician is the same. I like…read morethis company for the following reasons: 1: the pool is constantly perfect. Absolutely zero problems. 2: equipment issues are mentioned to me and solutions offered. 3: I can easily tip my service person when I pay. 4: I can easily pay online. One irritation: I got a random email quote for a major equipment upgrade and got no response when I emailed back. I had no communication that there was any problem. I forgot about it and never heard back either. Also, the service I get is respectful and quiet.

A very Proficient pool service company my pool equipment hasn't ran so good in years…read more They know what they're doing and the best part I like is the communication Thank you Pools Etc

We found a terrific small hot tub for our San Francisco back yard with Mark's help, plus he helped…read moreconnect us to an excellent electrician. I was impressed by everyone we worked with - Mark, the installation guys and the maintenance advisor. Great experience!

Thanks so much for a great service for our hot tub. Carlos was amazing, great communication,…read morefriendly and so nice to work with. Highly recommended! Thank you!