I had to redo my yard, I live in an HOA. Kris came to my house to get a real feel of what I…read moreneeded. I then went to Moon W. Charleston and we picked out everything. Kris helped fill out HOA paperwork. It was easily approved. No more calls to people that don't show up. My front yard looks amazing. It might seem like you're paying more, but I knew that once I met Kris, everything was going to be stress free.

Dear Moon Nursery Management,…read more I am writing to share my positive experience at your Charleston, NV location. I was very pleased with the customer service I received from Kevin. He was incredibly understanding and helpful when I visited the store to pick up my Pink Jasmine. I will definitely be returning to your nursery in the near future.

I am so incredibly happy that I've found this adorable little nursery. Carissa is such a gem -…read moreshe's the sweetest person and love that she is literally a text away to get help on my plant babies or just to share excitement on some new leaves growing! Its never been a bad experience and the overall vibe of the shop is one of my faves. Love supporting other women and love that all shops at The Ferguson feels like family. To the plant, the workshops and the late night texts you respond to - thank you Carissa for taking the journey with me as a plant parent!

It's been a minute since I made my way down to Fergusons. Came in here and bought a couple new…read moreplant babies from Carissa! She is seriously the best and so knowledgable. I haven't seen her in a minute so we caught up for a bit. Her store is looking even better than ever! She has so many plants to offer and the best is these are all plants that can exist and live in the Vegas weather. She also has some fun hats, journals, pins, etc. There's seriously so many things to check out here. Even tarot cards, which is so fun! I got two little plant babies that hopefully I won't kill. The prices are great, and she told me how to take care of it and said I didn't even need to water it for a bit. Which I love haha. Definitely recommend supporting this local business especially if you're a plant lover! The plants I've bought from here before lasted yearssss and only recently died cuz I moved them to a new spot (my fault!).

Haven't bought anything yet just watching on tube plants looking nice and Healthy looking for some…read morehoyas for me and my beautiful Daughter in Arlington Texas

This is a cute plant store located on the 2nd floor of The Container Park…read more Most of the plants looked vibrant and healthy. There were a couple of wilted ones... but it's Vegas so that's to be expected. The prices were reasonable - which means more than you'd pay at large chain stores, but totally normal for a small, cute & quaint shop. I got a cute plant propagation glass jar with baby bamboo plants. It's going to be perfect for propagating plants like pothos! The woman at the store was friendly, eager to help when I asked questions, and she had a kind vibe! I would be happy to go again. It is clear that it is a small business started by someone who truly loves plants! I would love to see this store grow bigger! More plants is always a plus!

...Have you ever felt like someone was lying before they finished their sentence?…read more Standing in the back area of Star Nursery on Ann, I needed to look Janet in the eyes while she denied responsibility. Her voice... calm, confident, and practiced. To anyone who hadn't done their own research, it probably sounded believable. I had already connected too many dots. What unsettled me wasn't merely the inconvenience. I could tell she recognized me as I approached. My motive was to congratulate her successful ploy. I asked the 3 ladies, Janet clearly the senior voice among them, about soil recommendations. As I listened and observed, I realized this was bigger than soil. Months earlier, I came to the nursery looking for guidance. I'd called the day before to confirm that someone could assist me in repotting a plant. Like many people, I trusted the expertise of Janet who seems to have spent years in this profession. That trust mattered. The younger staff members were immediately helpful. A tall gentleman who'd been planting strawberries and a younger woman tending the booth, didn't hesitate. Then Janet approached. She seemed concerned what they were helping with and quickly let me know, "We don't repot plants here." "Forgive me beloved. I wouldn't be here had I not called last evening to confirm first." I told her. Perhaps that was the straw, but who knows. What I do know, is Janet isn't a fan of self watering pots. I learned this as she instructed the young man to put holes in the bottom of the pot (which eliminates the intended functionality and would later create a mess in my living room) I implore you to ask her perspective on these pots if you'd like to confirm the accuracy of this testimony. The soil she recommended became the center of a problem that spread throughout my home. Fungus gnats appeared in overwhelming numbers. Soon it wasn't just a gardening issue. My wife noticed them. My children noticed them. Every room became a battleground against insects that multiplied faster than we could eliminate them. Hours were lost. Money was spent. Frustration became routine. The problem extended beyond plants and pots. It disrupted our home and our peace. Have you ever swallowed a fungus gnat? How about been interrupted by some while you have dinner and watch Netflix? How about waking up to one on your face? This was a foresaw reality Janet knew would come. When I returned seeking answers, I didn't expect professionalism. Maybe false concern at best or even accountability. Instead, I witnessed what happens when expertise stops serving customers and starts protecting itself. Experience is valuable, but without accountability, other perspectives get dismissed and customer service fades into the background. The signs aren't always dramatic. Sometimes they appear in small moments: The shrug. The dismissal. The refusal to acknowledge another person's experience. As I left the nursery, I wasn't angry. I was clear. The real loss was never the money, the soil, or even the months spent fighting the infestation. It was the realization that broken trust is far harder to restore than damaged plants. That's the lesson I carried home. Businesses grow through reputation. Relationships grow through honesty. Expertise earns respect only when it is paired with accountability. Without those things, confidence becomes arrogance, and experience becomes little more than a shield against criticism. Whether this situation resulted from poor judgment, bad information, or something else is for management to determine. My responsibility is different. My responsibility is to share this testimony, learn from it, and encourage others to pay attention. Character reveals itself clearly when something goes wrong. Not in the sale. Not in the promise. In the response. A noticeable observation was how the other staff responded. The least experienced staff member noticed what was happening and became quiet. Seemingly as to stay in line of Janet's authority. The other, simply agreed with Janet by default. I believe this to be how she protects job security. There's a disease breeding in this establishment. Staff might be afraid to speak when they see something wrong. I'm not.

My overall experience at Star Nursery was good while I was shopping, and I found what I needed…read more However, I did have a frustrating experience during checkout. When I went to pay, I tapped my card and the transaction went through. Right after that, the cashier said she forgot something and canceled the order. It appeared that an item may not have been rung up, but instead of explaining the situation and asking how I wanted to handle it (for example, doing a separate transaction or adding the item), the transaction was canceled. The issue is that the money had already been taken out of my account. I was then expected to pay again while waiting for the original charge to "fall off" the next day. While the cashier and manager both explained that it would correct itself, that doesn't help in the moment when the money is still out of your account. For me, customer service is about communication. If the cashier had simply paused and explained the situation clearly instead of talking with coworkers and canceling the transaction without explaining, it would have made the situation much smoother. Shopping there was fine, but the checkout experience that day could have been handled much better.

The staff are so helpful. I came on a Saturday and it just so happened to be first Saturday of the…read moremonth when they do farmers market. On Saturdays they are usually open only until 12 noon but they stay open a little longer just for the farmers market. We came at 11am and were greeted right away by the staff. They showed us exactly what we needed for the type of plants we were planning on growing. They taught us some helpful tricks when filling up soil and mulch. It's priced per 8 5gal buckets. We brought bins, grow bags and also had some 5 gal buckets but that took up more room in our truck so we measured out 8 5 gal buckets into the 2 large bins for the soil. We also got mulch and did the same, measured out the 8 buckets and put them in the 10gal grow bags. They had a nice garden area that inspired us to also get mulch, we had only planned on getting soil. Once we build the other garden beds, we'll be back for more! We spent $46 and got so much soil and mulch.

Great place and great people who know what they're doing! Have come back several times. And Tim is…read moreso helpful

I recently visited LV Plantas after discovering this plant store on Yelp. I was pleasantly…read moresurprised to find this hidden gem. The store was very welcoming and nicely decorated. There was a great selection of semi-hydro plants. Joz was wonderful and provided great recommendations regarding pest control and plant nutrient. I would highly recommend stopping by LV Plantas.

What a great boutique to get unique house plants that are low maintenance. I have never done well…read morewith house plants, soil always god bugs and often overwatered. LV Plantas has helped with this as they don't use soil and I now never overwater. The team there can answer all your question and want to help you succeed. I love their selection and their prices are excellent!

The selection here is spectacular. There are several mature varieties of typical indoor…read morehouseplants, several affordable smaller options of the same plants, and incredible bonsai selection. My boyfriend and I spoke with the owner about where we live and what our climate is like, and we were given instructions to care for our new plants. Our purchase was packed with care and water- so that we could make the long drive home without any worries. I would travel to Vegas just to visit this store again. It was such a beautiful experience.

Bought my lucky bamboo from here and she's still striving ,…read moreThe service was good as well as he was very helpful And the price can range from the size of the plants Lots of selection

Tons of value, awesome selection of plants, and good customer service…read more I've been coming here for three years now, and I love how friendly and helpful everyone is. There's a ton of options for pots, plants, trellis, garden shade etc.. and anytime that I've had a question about a plant or have a garden issue I've been able to get the answers I needed.

Moses was amazing! Took his time with me going through plant design options for our blank slate new…read morebuild backyard. His expertise was immense and unmatched. Pretty much served as our plant consultant. Recommended the ideal plants for how much sun my house gets, how much water and maintenance we were seeking. He was so knowledgeable and patient with us! He never pressured me and was keen on listening to me and making sense of what my vision was! I can't wait to see the plants come alive soon after the project is complete later this week