I've bought over a dozen cars in my life, and this was easily one of the simplest, lowest-pressure…read morecar-buying experiences I've ever had. I recently accompanied my 82-year-old mother to purchase a new Honda and handled most of the conversation and negotiation on her behalf. Alex Shmidt, our sales representative, was the first person we met when we walked through the door, and we couldn't have asked for anyone better. One of my favorite sayings is, "Everyone wants to buy, but nobody wants to be sold," and Alex put that mantra into action. At no point did we feel pressured. He was kind, well-spoken, patient, and gave my mom all the time she needed to make the right decision. We test drove several vehicles, and Alex walked us around the lot looking at other options, which was no small task considering it was 112° outside! In the end, my mom actually bought the very first car she saw. But because of Alex's patience, we never felt rushed or like we were being a bother for wanting to explore all of our options first. My mom has owned Hondas for more than 25 years, so we already had confidence in the brand. But when you're helping an elderly parent make a major purchase, you want someone who treats them with patience and respect while also respecting the person helping them through the process. Alex did exactly that. I wouldn't hesitate to recommend Alex or the dealership to anyone looking for a Honda. This is how buying a car should feel.

If YELP allowed zero stars this would be a zero star review!…read more My previous review still stands about my initial experience with Amber. This update is how she ghosted me after I referred my parents and I followed up on my referral fee! After purchasing my car, she informed me of a referral program where I would receive $150 if someone I referred purchased a car. I would have referred her even if I didn't receive $150 but since she mentioned the program, I believe they should keep their word. After a couple weeks, I asked Amber for an update and she said she would follow up. She suggested that I personally pick up the check so it wouldn't get lost in the mail. Another week goes by and I was in the area and I went in and she had me sign a W9 form. I followed up again and she said she was on vacation. I followed up again and she just didn't reply. I waited a couple more weeks and I called the dealership and was led to leave voice messages with NO REPLY! I sent an inquiry online and was told to call the dealership which I've already done with NO REPLY. I drove over there 3 weeks ago and spoke to someone in person and they had me complete ANOTHER W9 and told me they logged a message for Amber's manager to contact me and it's been 3 weeks and I still haven't heard from them! Seriously, don't make promises you can't keep! My referral purchased a car in March and we're now going into July! I have been more than patient!

They are quick, friendly, and fast. Went for an oil change, had a coupon they were all so friendly…read more They checked every point and even topped off some fluid for me. The coupon was for 50 percent off so the cost was great especially for the service.

I had a Groupon I paid $72.99 for a FULL synthetic oil change. At the Valvoline Las Vegas Warm…read moreSprings Road station I was charged $83.56 on 5/23/2026 for a synthetic oil change by Valvoline as per my receipt. So, in total I paid $156.65 since the Groupon THAT WAS SUPPOSED TO BE USED AS THE FULL AMOUNT FOR $72.99 was NOT credited. The whole oil change for SYNTHETIC OIL was supposed to be $72.99 which I had paid Groupon for. My husband took the car in and did not know that it was supposed to be fully covered. I called on 5/29/2026 and spoke to a CSR at Valvoline, Ty, and I was told I could only get $18.99 back. I AM BEING RIPPED OFF! AVOID this place as they will rip you off then try to get away with it. Groupon sucks, too! I would gove ZERO stars, but there was no option for that!

Updating my review because this location sold me a car that they never actually had a title for or…read moreowned. The car that they sold me is still currently owned by Carmax

I have taken our 2 cars to Rav. Fair prices and fast service…read more Ray makes car repairs easy. Very flexible with time and qoutes.

I went based on an issue with my instrument panel which was a known issue. I was given the run down…read moreby Hector the Service Agent who thoroughly went over everything with me. They provided me with a courtesy rideshare back home & was in contact with me throughout the service. Once the issue was fixed, they did provide me with a copy of their service recommendations after their multi-point inspection. Overall, a great experience thanks to Hector. Appreciate the help.

I had an outstanding experience at Chapman Chrysler Jeep! From start to finish, the entire process…read morewas straightforward and stress-free. My saleswoman, Vanessa, was absolutely awesome. She was knowledgeable, friendly, and genuinely cared about helping me find the right vehicle without any pressure. She answered all of my questions and made sure I was comfortable every step of the way. A huge thank you to the sales manager, Sal, as well. He gave me the bottom line up front, was honest and transparent, and never tried to haggle me to death like so many other dealerships do. He also offered me a fair trade-in value for my car, which I really appreciated. His straightforward approach made the entire buying process easy and enjoyable. If you're looking for a dealership that values honesty, professionalism, fair deals, and excellent customer service, I highly recommend Chapman Chrysler Jeep. I'll definitely be back for my next vehicle!

Needed a U Haul for our move. This one was close to both the new house and old one. Did the mobile…read morecheck in. Easy peasy. Fernando and Carlos were friendly and helpful. If we need a truck again this will be our first choice. Paid exactly what we expected not added expenses.

I went in for a possible car purchase was met with a wonderful staff, had a sit down with sales…read moreman Kyle Knudson and his great personality with his know how and his courtesy helped convince me to buy a new vehicle, he made the process easy and got me the best deal I could get, and I did. Recommend Henderson Chevrolet big time. Go see Kyle, he knows his stuff

This review is only for the service department. I've been servicing my vehicles here for well over…read more10 years. Ray, "The Bald Guy," has always been honest and upfront about everything since day one, and I wouldn't trust anyone else to help keep my cars on the road.

Highly recommend doing business with Mike C. at Alki Motorcars LLC. Best prices for cars as well as…read moreGREAT customer service with a personal touch. Mike makes it a trouble free transaction. This was by far the best auto experience I have ever had. Everything was handled over the phone, and all paperwork was complete and ready for my signature. Thanks for a great car Mike, it was a real pleasure doing business with you. I'm a very happy customer.

Terrible customer service, has a question and they said no and immediately hanged up. 0 stars if I…read morecould

Rob and his team at 9th Island Automotive are AMAZING! They finally fixed my AC after four summers…read moreof trying to get Ford Country to fix it. It was nothing but a constant runaround with the dealership, and unfortunately, my husband had a similar experience trying to get his AC fixed at Henderson Chevy. After dealing with both dealerships, finding 9th Island Automotive was such a relief! Rob and his team are honest, knowledgeable, and actually take the time to explain what needs to be repaired, what can wait, and why. They don't try to sell you repairs you don't need, and their prices are much more affordable than the dealerships. They fixed both our cars within days compared to the dealerships that took weeks. As a woman, it is reassuring to know there are mechanics out there who treat you with honesty and respect rather than making you feel like you're being taken advantage of. I finally feel like I have a shop I can trust! If you want your car fixed properly without the dealership runaround, skip the dealership and go to 9th Island Automotive! You won't regret it!

I was referred to this shop by a long time local. My friend has a car that had a check engine light…read moreon. The first shop wanted 8-900 to fix her car. We took it to Rob, the owner. He checked it out and repaired it with factory parts and labor for under 300. Next I took my car to have him change the oil. He noticed my brakes pads were very worn. He replaced the rears with new ceramics, fortunately the discs were fine. Under 300 on my Mercedes! Wow!