9th Island Automotive

(311 reviews)

Brian did an amazing job doing my brakes an rotors. he was…read morevery communicated on everything he was doing. after he was done he made sure there was no squeaky noise driving or braking. looking forward again for business

Excellent service! Miguel explained the diagnostic, and completed the repair perfectly! He educated…read moreus on maintenance and improvement options. We are very happy and grateful for the service!!

Sonny's Auto Repair

(178 reviews)

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Asian Imports Auto

(162 reviews)

Been taking my car to Asian Imports Henderson for several years. The shop initially fixed the…read moreemissions problem when the check engine light cane on. Been going there for routine maintenance and upkeep. The service writer and techs are friendly and very knowledgeable. Pricing is very fair when compared to shops in the area.

I had an outstanding experience at Asian Imports in Henderson! I brought my 2017 Honda Accord in…read morefor its 100,000-mile service, and from the moment I arrived, everyone was professional, friendly, and helpful. I especially want to recognize Nicholas Chavez, the Service Manager. Nicholas went above and beyond to make sure I understood the services being performed and answered all of my questions. He was extremely professional, knowledgeable, and honest throughout the entire process. What impressed me most is that I never felt pressured into unnecessary repairs or services. It's not always easy to find an automotive business you can truly trust, but I absolutely feel that way about Asian Imports. I feel confident that they will treat me fairly, do quality work, and not try to rip me off or overcharge me. Thank you to Nicholas Chavez and the entire team at Asian Imports for providing such a great customer experience. I will definitely be returning for future service and highly recommend Asian Imports to anyone looking for an honest, professional, and trustworthy auto repair shop in Henderson!

Tilley’s Auto Repair

(39 reviews)

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Rear shock absorbers were replaced this past Monday. After driving away there was a loud clunking…read morenoise that wasn't there when I brought the car in. I drove my car back to the mechanic and got it looked at- he did something/not sure. I drove away again and still the clunking is there, so I went back again to the mechanic. The mechanic said- they needed to order a part and it would come in Tuesday. It's now Thursday of the following week- I can't drive my car, they won't return my messages on the phone or email. My car now has a problem that wasn't there when I first brought it there. I really just want them to contact me back and fix my car correctly. The mechanic is rude. If you have an issue with faulty parts, don't expect him to do anything about it. Also go to a mechanic that can actually fix a car.

MVR Auto Repair

4.3

(361 reviews)

I'm so happy that we found MVR. It was actually a recommendation from a body shop. My Honda was out…read moreof warranty so I decided I should no longer go to the dealer for service. Ardi was very thorough about explaining everything that was needed done or things I can do later. I took my car in for oil change and just a few other things. I waited in their waiting room and it was comfortable. It took two hours as Ardi predicted. Services here are definitely less costly than taking it to the dealer. Very glad we found an honest mechanic.

They attempt to charge me for changing spark plugs at 30k mile maintenance. When I tried to talk…read moreto them they insisted that's what is done for a jeep wrangler at 30k.

Rocha Automotive

4.9

(81 reviews)

Great service at a reasonable price. Well informed &…read morefriendly personnel. Comfortable waiting area.

Idk if this guy was having a bad day or what but I called this shop for an estimate and a man (who…read moreI believe was the owner?) answered. He had an attitude that was enough to make me run the opposite direction. He was rude and dismissive. In all my years of dealing with automotive shops, I have never encountered someone with such poor customer service. There's a lot of competition in this industry, and finding a trusted mechanic is important to me. When I find a good shop, I'm loyal for life and I recommend them to everyone I know. But this experience? Absolutely not. If this is how they treat someone who is willing to pay for their services, it speaks volumes about their overall character. I've worked in customer service my entire life, and I firmly believe it's not always what you say -- it's how you say it. His condescending attitude was completely unnecessary and honestly disgusting. If you don't want to deal with customers, then get out of the customer service field. Simple as that. Unfortunately, I won't ever consider coming back or recommending. Clearly he didn't value my business which is fine- I took it elsewhere.

Angies Auto Service

3.7

(3 reviews)

Angies Auto customer service is excellent. They provide a quote after inspecting your car and keep…read moreyou informed throughout the repair process if anything comes up. Tony has been working on my cars and my entire family's cars for quite some time now, and he always does a phenomenal job. He truly treats you like family, which makes all the difference.

Great experience. Called them up cause the wife's car was leaking coolant. They were able to order…read moreparts and back on the road in 3 hrs. The front office and mechanics were all awesome. Definitely bringing my vehicles here in the future.

Passion Auto Repair

(241 reviews)

A very quick respond and great price! Easy to comunicate…read morewith will definatly call them again.

Matt and Johnny are honest and trustworthy professional Auto Mechanics. Excellent customer service…read more Took me nine years of living in Vegas to find them. They give an honest estimate for the job with a great 2 year warranty.

Excellent Auto Care

(10 reviews)

Yes very professional and reasonable wil and Mike are excellent and professional I would recommend…read morethe shop to anyone

Great service and very friendly staff! They took great care of my car. Definitely recommend!read more

America's Garage

(34 reviews)

Yesterday my vehicle check engine light came on and went into limp mode. Thankfully I wasn't too…read morefar away from the shop, so I called and got Brice at the right time. Brice and Mario came out, found me on the freeway, figured out the issue and resolved it for me. I know he won't have the time or circumstances to do that for everyone, every time but the fact that he did that for me was impressive and very much appreciated. Thanks, You Guys

You tell them what needs to be worked on so if they can't find the problem themselves they start…read morenit picking at other very expensive alternative repairs that have nothing to do with the repair reported itself . Let alone crazy expensive repair estimates midas well buy a new car .

Bob's Transmissions

4.9

(49 reviews)

Honest shop, gave me a fair assessment of my vehicle problems. I decided not to have work done and…read morehe didn't charge me for diagnostics.

Very friendly and knowledgable.got ma another transmission so I maybe able to keep my car a bit…read morelonger.but gave me advice if I want to sell my 1996 lincoln Thankyou

Take 5 Oil Change

See more unrecommended reviews

(27 reviews)

This place always makes me feel good when it comes to to getting my oil changed I highly recommend…read morethis place

What a great experience. I stopped by Take 5 to see if they stock an oil filter for a 2019…read moreGenesis, G80 Sport. And to my surprise, they did. I already had a scheduled appointment to take my vehicle to Walmart the next day for the oil change.

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Hawaiian F.

13 years ago

To the comment left by Pretty L you just contradicted yourself in your comment by saying the owner is nice then go on to say "dishonest" (two faced). He is one of the most honest repair shops i have been to in Las Vegas. Spoken from 10 years of honest service. I send all my friends and family there for all automotive needs. This is a repair shop not a jiffy shop. You wouldn't take your car to a dealership for repairs and expect to get it back right away and not done right now would you??? People, its so sad that others have to bash buisnesses like this. Spoken from true and honest experience, the owner Jesse and his mechanic is awesome. read more

Cherelle C.

6 years ago

A few weeks ago when I brought my Kia into the dealership for a routine service, they recommended I replace my front brakes and rotors, the quote the dealership provided me was outrageous! I called Jesse at 9th Island Automotive on Wednesday afternoon to schedule an appointment, He was able to get me in the very next morning and replaced my front brakes and rotors within 1 hour. I had told him i was having problems with the dealership i brought my diesel truck to and he gave me two recommendations. There is no other place in Las Vegas I have been to so far that was as honest and as quick as they are! read more

Matthew R.

6 years ago

Jesse was referred to me 10 years ago by a friend. He has been the only mechanic that my whole family has used since that time. Due to the excellent care and attention he has given to our vehicles we wouldn't go anywhere else. We know that he will always be honest and we can trust him to know what our vehicles need. He does not try to push unneeded repairs on us or even suggest something be replaced unless it is absolutely necessary. He and Shane are dependable, knowledgeable and very reasonable. We only go 9th Island Automotive for all of our automotive needs read more

Karen W.

6 years ago

I would definitely recommend 9th Island! Jesse and his crew are knowledgeable, thorough and friendly! They explain what's wrong with your car and give an honest/fair quote! They are done in a timely manner so you get back on the road. A close family friend has there business fleet there for the over 5 years. Over 50 trucks are serviced to perfection every time! If you're looking for a good, honest mechanic, go to 9th Island! Karen Wake read more

Daniel P.

6 years ago

I highly recommend 9th Island Automotive!! Great service and fair prices. Second time I've use them .. I recently had the conditioner replaced in my Nissan Ultima, along with a oil change in a few other minor things that needed to be fixed. Jesse gave me a quote, perform the work and did what he said he was going to do without trying to sell me something I probably didn't need... I always recommend them to my friends!! Danny Paquette read more

Chan C.

7 years ago

I think I have officially found my permanent mechanic shop. There's no greater satisfaction than paying someone a reasonable price to fix your car, and it's actually 100% fixed. Had my "smog problem" fixed, along with my brakes and rotors. Truck running smoother than ever. I highly recommend this shop... and I am quite the skeptic. Keep up the good work 808 automotive read more

dorian g.

3 years ago

I was recommended here from an employee at Ford, and I am so thankful he did. As a single mother I needed a good job and good deal, and Rob gave me an excellent deal on my alternator. It's been 6 months and all the work he's done has been excellent with no recuring problems. Rob is extremely accommodating and professional. and gets the work done in a timely manner. read more

Explore A.

4 years ago

It is bad business here and your car will be at risk. Just like Ricks review, Jesse likes to talk about how he has his rifle in case anyone makes trouble. But he ripped me off too. Sounds like he is creating his own trouble. He likes to drop names and intimidate. Pssh! Brada, pay your bills and retire, no give Hawaii people a bad name. read more

Bev Y.

6 years ago

Jesse and his crew of mechanics have always given great service! I have used them for several years, and they have been honest in telling me what services must be done to my car. Their prices have been very reasonable and fair, and they always treat me like family. I would recommend Jesse and 9th Island Automotive to everyone!!! read more

Paula L.

7 years ago

I had a great experience with 808 Automotive. The work was done quickly and professionally. It was refreshing to have a mechanic not try to oversell unneeded repairs when I brought my car in for routine maintenance. His prices are reasonable, and his mechanics seem knowledgeable and personable. I would highly recommend them. read more

Pulama B.

6 years ago

Jesse and his crew of mechanics have always given great service! I have used them for several years, and they have been honest in telling me what services must be done to my car. Their prices are very reasonable and fair, and they always treat me like family. I would recommend Jesse and 9th Island Automotive to everyone! read more

Meagan H.

6 years ago

I had such a great experience with 9th island. Amazing customer service , clean shop and beautiful clean waiting area. Jesse was so nice and honest . First time ever I felt comfortable a with an automotive shop. I recommend this place to everyone... great experience..I will forever take my vehicles here read more

Martin J.

7 years ago

Best automotive repair shop in town. Gets it done right the first time prompt and very courteous service. Really appreciate their help! Took my car in for emission problem. 808 got me on the road quickly when even the dealer and two other mechanics couldn't figure out what was wrong. read more

Jan C.

8 years ago

I have lived in Las Vegas for 40 years. Jesse is by far the best automotive shop I have done business with. He is honest and has very reasonable prices. I have shared his business with family and friends without hesitation ! ( I do not do this often!) Thank-you Jesse! read more

Karen B.

6 years ago

Jessie is the best mechanic in all of the valley ! Honest ,reasonable and does great work .Have used him for years and never had a issue with anything he has ever fixed .Always recommend him to everyone that needs car repair ! Karen read more

Mason J.

6 years ago

Jessie and his mechanics are excellent. They fully explain the repairs needed and are very fast and affordable. I've been to a lot of places in town and none were even close to the guys at 9th Island. If more stars were available they would have them . read more

Wit R.

10 years ago

808 has solved many of my vehicle issues over the years. They have taken care of my family in a very fair manner, as well. I have no problem recommending Jesse and crew to handle your automotive needs. Many thanks to 808 Automotive. Wit read more

Yvonne C.

6 years ago

I've been trying to get my truck fixed for months, then I took it to Jessie @ 9th Island Automotive & he fixed it in a day. Wish I had found out about them earlier. I will be bringing all my vehicles to them from now on. Mahalo's, CF read more

Pretty L.

13 years ago

Do not go here. They will rip you off. They do lousy work and take their sweet time. Was not happy at all and will never go there ever again. I do not recommend this place to anyone. The owner is nice but very dishonest (two face). read more

Lucy B.

6 years ago

Excellent honest service which can be difficult to find. I was called with an estimate as requested, and my car was ready when promised. This shop is kept as if they live their and their work is second-to-none. read more

9th Island Automotive - autorepair - Updated August 2026

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