I used Val and her team a few years ago for a move-out clean, and the team did an amazing job…read more However, I contacted her over the end of the summer 2022 to set up another move-out cleaning for Oct. She confirmed the price and date via text. Come the day of, no word from Val. She wouldn't answer the phone or respond to texts or anything! I was left in a massive lurch as landlords were coming later that day to do a walkthrough. Not good, Val, not good! I did wait a few weeks to post this, hoping she would try to contact me, but she never did. (think I posted original review to wrong one) This was posted in Nov 2022

I can't say enough about Va's house cleaning. They were exactly on time, found dirt I didn't know…read moreexisted and were kind and thoughtful about my mother's situation. No judgement and very thorough. The apartment looks like she just moved in. Had Vamly come back today after a tenant moved out quickly. They once again did a stellar job, even cleaned the fridge, which I didn't ask for and made sure we were new tenant ready. Very affordable. And she's super kind. We did have to change the appointment due to schedule changes for her, but she accommodated ASAP and I'd rather affordability and exquisite cleaning.

Consistent and reliable cleaning. They are efficient and neat. Always happy to see them arrive. We…read moreare very happy with the friendly service.

Jose and his team were amazing in deep cleaning my condo! I previously had tenants living there and…read morealso had some flooring done, so the place had a lot of hidden and visible dirt/stains. The windows were filled with dust and the bath tub was badly stained. I was actually planning to repaint my bath tub, because of crazy stains but Jose told me to let him try to clean it - let's just say both bath tubs look brand new! The entire place looks spotless and he even pulled out the fridge and stove to clean the back! I was very impressed coming back to a place that is definitely move-in ready and plan to call Jose back for regular cleaning after I settle into my condo! And as a cherry on top, Jose and his team are really friendly and easy to work with. Plus, the price is totally reasonable! Thanks, Jose & Team!!

I would strongly recommend choosing one of the other highly reputable competing cleaning companies…read morein the area - or at least not trusting Sunshine with an important job. I hired them for a move-in cleaning. We were on a tight timeframe and had just 2 days before we had to move in. Helen was very easy to communicate with, but that's where the positive experience ended. We weren't there when they came in to clean on a Tuesday. When we went in the following morning, it truly appeared as though nobody had come in. The kitchen was filthy, whole closets were skipped, windowsills ignored, just truly we questioned if maybe they hadn't come in at all. Helen agreed that it was not up to par so she sent the team back for Thursday. This really set back our moving plans and caused panic, but we didn't have much of a choice. My husband was there when the crew arrived on Thursday. They were rude, dismissive, and acted dismayed when he asked them to clean things - like the fridge!! Even though he pointed out all the areas we needed them to focus on, we came in with our moving truck on Friday, and while the kitchen looked a bit better (appliances still filthy) closets and windowsills were still skipped. Helen will probably respond and say "dust settles long after a house is cleaned." I am talking about actual filth skipped altogether identified within 24 hours of the supposed cleaning completion. She will also mention that I added a screened porch and garage the second day - I was under the impression that was covered from the beginning but in any event, my complaints have nothing to do with those rooms. For $840, days lost when we could have started moving things in, endless phone calls and stress/panic, I am deeply regretful for having take a chance on a sub-par company for such an important job. They don't seem to cover even the basics, let alone a deep clean. I still very much doubt they had even come the first day. Helen insists they did, but that really reflects poorly on them because of how dirty they left things. Clearly no standards or checklist to speak of. Stay away.

This is a fantastic cleaning company. They do a great job, are responsive to text messages, and are…read morereasonable priced. The first cleaning costs more because it's very in depth. I was amazed at the grime they found under furniture. After that, it's simply maintenance, taking a bit over an hour for a two-story house. I particularly appreciate the flexibility. I was having a last second dinner party, and they worked to get the house clean. I also feel comfortable letting them in my house when I'm not home. There's no reason not to use Sunshine Maids.

I found Reg through a house cleaning app a few years ago and was so happy with how thoroughly he…read morecleaned my apartment that I decided to forgo the app and just work with him moving forward. His rates were reasonable for a ~2000 square ft apartment and he always came with a colleague so between the two of them they were done quickly. He was pretty flexible with scheduling, I usually just texted him a week or so before I needed a cleaning to determine a time that worked for both of us. Added bonus that my cat absolutely adored Reg. Any time he came over Moose would flop over on his back for some belly rubs and followed him around as he cleaned. He's a pretty friendly cat but I have never seen him take to a stranger so thoroughly so quickly. Animals are great judges of character so you know Reg is a great guy! Usually I had Reg come in the morning so I could let him in and then left for work and trusted him to lock the door when he left. It was never an issue, I always returned from work at the end of the day to a spotless and a properly locked up apartment. Unfortunately I moved so I'm no longer working with Reg but if I ever end up living north of Boston again I will definitely rehire him.

I use them every two weeks and they do a great job! They are very personable and reliable. Highly…read morerecommend them!

Tried first by hiring for a deep cleaning and was impressed by Hannah's friendliness,…read moreprofessionalism and thoroughness. The regular cleanings have held up particularly as our apartment gets super dusty from the hvac. Hannah did an amazing job degreasing our oven door, she puts a lot of elbow grease and perfection into her work and we are super appreciative. Liv is proactive in her communications and a very good small business owner. I'd highly recommend Cinderbella if you live in East Boston!

I am so happy with this service! I should have taken a before picture- my place had become a mess…read moredue to my work schedule and never being home on weekends! Olivia is so pleasant and accommodating. Her work is impeccable. Highly recommend!! Olivia and her team came this past Friday-I felt bad because My poodle mix dogs were going to be home alone during the scheduled cleaning! - we try to avoid this- but Olivia assured us it was fine! A few "baby gates" and it all worked out fine!

Here is a short summary of my life…read more - born - moved to Boston - 3 years ago - scheduled Tremendous Maid to do cleanings in my apartment and I was completely satisfied and looked forward to entering my home after each cleaning - 1 year ago - moved to another apartment in Boston and stopped cleaning service - a few days ago - started up service with Tremendous Maid again - minutes ago - arrived into my clean place that looked so awesome, I was actually giggling - moments ago - walking around my apartment, discovering places that they cleaned, inside nasty microwave (yes), walls around stove (yes), inside of fridge (yes), inside my scary oven (yes), behind/under my furniture (yes), my kitchen cabinets (yes), other normal stuff (of course) - now - writing glowing yelp review - minutes from now - scheduling regular Tremendous Maid cleanings - future - something awesome I hope

Last minute request for their service and they accommodated us, for which we were so grateful. We…read moreneeded a large cleaning before putting our place on the market. It was $70/hour for 2 maids. The place looked amazing afterwards - it was literally shining! I hadn't seen our stove look that clean since we moved in! Wonderful! And you can use Paypal to pay online. I had also never used a cleaning service before, but all of my e-mail and phone correspondence with Victoria was great - she was responsive and clear, which made everything that much easier.

Hornet Cleaning Services was great! We needed a residential unit professionally cleaned last minute…read moreand I'm really glad I reached out to these guys for a quote. Their prices were reasonable, they were able to do the job the following day, and they dis great work; the apartment was spotless! They were very responsive and communicated quickly and professionally. Great experience over all!

Incredibly responsive and the only team ready for a next day last minute big cleaning project. The…read morecleaners were lovely and professional and worked on a very big, quite extensive and dirty project. We are very pleased and will be booking again!

Jessica and her team responded to my request to come out and clean our home. She offered a few…read moredifferent options as we were interested in biweekly or monthly cleanings. She did a thorough walk through of the house and her pricing was fair. She and her team did a fantastic job with our initial cleaning and are looking forward to working with her in the future! They do quality work at a fair value. Very happy with the results.

I would like to say how pleased I am with the service this company provided for our family. I am…read morevery excited to have them clean every two weeks. Our home is clean and smells wonderful. Thank you!