The parts and services department went out of their way to help us. We got there just after 5 and…read morethe door was locked however Dana noticed our distress and opened back up. He then spent over 20 minutes helping diagnose our stovetop problem and came up with an excellent solution! Excellent costumer service and we so appreciated it. Very helpful, very friendly.

I called Howard Hughes service department yesterday because our washing machine -- a brand they…read morecarry -- just started leaking rather badly so I inquired about a repair. The man I spoke with very rudely told me they don't do repairs if they didn't sell the appliance to the customer (the machine came with the house, we have no idea where it came from). He didn't bother to ask me what the problem was or suggest that we might need a replacement which could have helped him make a sale. We made some inquiries and brought in a plumber who determined the machine indeed needs to be replaced. Which we will do right away -- from a competitor down in Lewiston. And we decided to buy a matching dryer, too. Sorry, Howard Hughes, you just lost a sale because of your service rep. So much for trying to support local businesses.

Excellent service. Honest, knowledgeable and fair. Chris is our "go to" appliance guy.read more

I really needed some help, as my washer stopped spinning mid-wash! I called Chris' second, after…read moreanother company couldn't even ask a question. Chris came out right when scheduled and immediately found the problem - my washer was ancient! He advised that the problem was not worth fixing. Bummed out, I asked where I could find one with all the features I needed. He delivered one the SAME DAY!!! Also, his wife, who answered the phone was awesome! So friendly and knowledgeable. I am a Chris' customer for life!

Travis has done several projects for us including remodeling our laundry room and installing a…read morelaundry tub. The job included cabinet and counter as well as plumbing work. He also moved the washer and dryer. He was fast and did excellent work. He also solved a gas fireplace issue that the service technician from an HVAC company could not do after the technician made 2 visits.

From the owner: Experienced Handyman working on and around the Palouse, based out of Moscow, specializing in…read moreAppliance installation, Repair, and Remodels. Your one stop shop for contracting needs! Electrical, Plumbing, Heating, woodworking, etc. Call today to discuss your project and receive an estimate for services!

Sam was very nice and treated me fairly. I've called him twice and I have been happy both times…read morewith his service and his price.

I had a great experience using Sam for my washing machine repair. Great communication, easy to…read moreschedule, quality work and reasonably priced. I will definitely be calling Sam for any future appliance needs!!

We were greeted by a lackadaisical service person at the front desk who answered our questions and…read moredirected us to what we were looking for. Which was outside under a very large tarp. It wasn't raining, nor had it rained since early morning (it was late afternoon). We asked if they would remove the tarp so we could look at the items, fully intending to make a purchase. The clerk sped off stating he was going to get help only to return with a lazy employee who refused to remove the tarp because "it might rain". The location is so over stocked they have three massive, tarped areas in their parking lot and room for only two vehicles to park. it's a fire hazard inside the building and they are in no way interested in making a sale. Don't waste your time. They won't waste their energy.

From the owner: We specialize in quality used goods. We sell for the public by offering consignment of their gently…read moreused furniture, small appliances, housewares, tools, electronics and misc items. You never know what treasure you will find at Affordable Consignments. Helping our community recycle and re-purpose used goods Since 2011

Shitty customer service The men didn't wanna be there after the move items were missingread more

Moving with Pratt was flawless; I can't recommend these guys enough. Everything happened when they…read moresaid it would, under the price that was estimated, and all of our belongings arrived in pristine condition. Additionally, the team at Pratt went above and beyond in entertaining our toddler during the process, and dealing with a car whose battery had died in transit. The bottom line is that Pratt was amazing, and we'll use them again without hesitation. I would highly recommend this company above others.

Twice they have worked here, and i will always call PH&E for my heating and electric needs. Honest…read morebilling ROCKS and so does fast apt booking.

This company's practices are questionable at best and unethical at worst. They were called out due…read moreto no AC in the house. As homeowners, we verified that the condenser had power and was running. The filters were clean and the system appeared to be cycling air, albeit not a ton. This was communicated over the phone to dispatch. First issue is they take a hour charge up front for "new customers" and the they didn't schedule a time; the tech just shows up. The tech goes through the house and verifies what we already know: the system doesn't work. They don't check airflow or the filters or the unit in the attic. They say it's "too hot" to assess the problem and they leave. Before they drive off they tinker with the outdoor condenser unit, fail to communicate what they did, and drive off. I was not home during the repair but this is the recap my wife gave me. When I come home I find the refrigerant caps at the condenser removed and sitting on the lawn. I call back the next day to speak to the tech. The tech assures me that he did check out with my wife after "servicing" the condenser, essentially calling my wife a liar. He has no explanation for why the caps were removed and just left on the ground. He comes back again (once again, not schedule. Just shows up) to do some work and then sends me a text saying what he thinks the issue is and that can check in tomorrow if the system hasn't improved. This is day two and we still don't know what the problem is and there's no documentation/report of the work done to date. Do not hire them. It's bad business to perform repairs/modifications and not report it to the homeowner. I have an open complaint with BBB and Labor and Industries regarding this. It's also unethical to accuse your customers of lying to cover yourself.

Lady and The Gent Carpet Cleaning is excellent. I had a small carpet cleaning job, however they…read moretreated me as if I were their largest customer. The machinery was new and my carpet and upholstery looked new again. They sent a text to remind me of the service date and time, showed up on time, and were ready to work. Their prices are so reasonable too. I will ask them to return soon to clean the boat carpet and upholstery. You can trust Lady and the Gent with your cleaning needs too - so give them a call or text 509-339-5386.

From the owner: If you are looking for a cleaning company you can trust, we have you covered!read more