Breakfast manager speaks to guests with patronizing disdain. After asking for more ketchup was met with we dont have to supply ketchup we are not a restaurant. Naturally as I have some self respect and principles I fired back with how inappropriate rude and awful. Her manager focused on my reaction as made quite a scene would say understandably. No accountability no admittance of wrong and hot breakfast coukdnt be worse. I could go on. I just terminated my 90 day stay. All Larspur locations stayed at pleasanron, sunnyvale camoble very nice respectful staff this place just hate and attitude. Some are really nice the others must be family of owners. Is just a dark negative ambience present cannot explain. I will say good location on positive. read more

I booked a room through hotels.com. It's not obvious they charge $10 a night for parking. The room was fine. The lighting was strange where you can't dim the lamps to a lower setting. It's either full bright or nothing at all. The ceiling light flickered. I wouldn't recommend this place to anyone. read more

Old rooms, towels are too old that are falling apart. Rooms are not clean neither... Breakfast is not good. Boiling eggs are nasty, not flavor at all. read more

Larkspur Landing Folsom - Old towel - Hotels Near Me - Folsom, California

Spent a couple nights here. **** The rooms are expected. **** The room kitchen was nice as well. **** Parking was ample and convenient. * The breakfast consisted of powdered eggs, meat, cereals, your typical cheap breakfast, which is fine. That was not the problem. The problem was that the breakfast service was constantly out of eggs and meat. Also, all the coffee was empty, not just regular blend, but all blends. I inquired with the front desk about the coffee to a young lady (who I never saw not on her phone). Her response was, "yeah", then went back to her phone. Shortly after, another person followed up with the front lady, me still standing there in disbelief of her response, that the decaf coffee was out. The young lady, scoffed at us, put her phone down in disgust and went to the back room. Seriously?! Hotel - 4 stars. Service and breakfast - zero stars. Go to the fast-food place in near the parking lot. read more

Okay so not a Westin, but it's not too bad. Limited free breakfast, friendly customer service. The hotel could use a renovation and would be amazing. The curtains are not black out so working night shift could be a problem. It was quiet and there was parking and puzzled in among many other businesses like a gas station, restaurant etc. read more

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Re-creating a Gold Rush vacation from a number of years ago, we settled on this hotel to start our trip, conveniently located to the Marshall Gold Discovery State Historic Park and other sites. We were impressed by both the hotel and Folsom itself. We rented a Studio Suite and loved that it had a workable kitchen: full-size refrigerator, range with burners, sink, dishes, pots and utensils, and even a dishwasher. Kitchen facilities are great for saving money on the road. But often you need to stay in a rented home or condo ala Airbnb for a kitchen, and unless you're staying a whole week the cleaning fee overhead makes the nightly rate high. Here you get the kitchen without the cleaning fee! The Studio Suite has a queen bed and sleeps two; they also offer an Executive Suite for $25 more with a king bed that sleeps four to the room. The room was modern and spacious; we especially used the giant table/desk with two chairs for in-room meals. Conveniently a lot of nearby services are available. Several restaurants, a movie theater and more are all walking distance. I needed extra contact lens solution and found it a short drive away at a Target. Folsom has really expanded into a full-fledged Sacramento suburb since our last visit, so services abound. Larkspur Landing also has locations in nearby Sacramento, several Bay Area locations, and a few in Oregon and Washington. Nice place; we plan to check them out again. read more

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The first floor stinks really bad with dog and cat pee. I gagged the whole way to my room. I had a couple other rooms that smelled like sweaty men. It was gross. read more

Had to wait a few minutes for someone to show up at the front desk to help me. Both for check-in and especially for check-out. Why is the front desk so empty? Lol. I thought the front desk is a priority for hotels? The walk from the elevator to my room smelled bad. The TV did not work and the alarms weren't reset by staff so previous persons time woke me up. Oh, and I turned the kitchen faucet on and a nasty smell would come from it. The bed was very comfortable, solid 6/5. If the bed wasn't so good it would be a 1/5 stars. If the price per night is reduced by 50% then this hotel would be a 4/5 stars but they're charging more than they're worth compared to other hotels in the area. read more

Gross disgusting and filthy! Do yourself a favor and stay across the way instead! Rude workers and no amenities whatsoever! Website said they were close to downtown, but they are not! read more

Adequate enough. Room was near spotless, a few hair strands here and there and a missed drink splatter on the side of a chair. Slept well even with our room next to the elevator. Paid vehicle parking around the perimeter of the building. Good TV channels. Continental breakfast was all right (no waffle maker or cooked eggs/sausage). We only stayed one night and didn't use the kitchen. read more

HVAC system is terrible in the one-bedroom suite, with almost all the output going to the living room so bedroom is maybe 8-10 degrees hotter, and it wasn't even extremely hot while we were there. I can't imagine staying during the real heat of summer. We had to freeze in the living room to try to make the bedroom tolerable, and we had to sleep with the door open for at least part of the night which defeats the purpose of paying for a suite in order to have a second door to block some of the hallway noise (a lot of loud slamming doors). Also, breakfast was a hassle. Offerings were good for an extended continental breakfast, but it is weird that the "Mcmuffin" type sandwiches are only brought out when requested, and then only two at a time. And I was pleasantly surprised to see about 5-6 plain yogurts the second day so I could have one without all the added sugar, but after asking for the sandwiches, the lady brought out two sandwiches and took away the plain yogurts. I then went to the desk twice to ask for some and never did get any. And there's only one table, and 8 chairs in the former business center, and one toaster & one microwave meant waiting a lot. Both mornings they came out and locked the fridge and started cleaning up several minutes before the 9 a.m. end of breakfast time. I would think they'd give people a 5-15 minute grace period at least, and it was fairly crowded toward the end of breakfast time both days. And there was a lot of thumping and banging and loud door slamming from noisy guests nearby, continuing for 4-5 hours the first afternoon and evening. The second day after about 1.5-2 hours I talked to someone at the desk and she was able to track it down and stop it, although we had some again the next morning. Voices could be easily heard from next door, possibly through the bathroom vent. Also didn't like the faucets and shower with very low-flow and dispersed so it was hard to rinse. And no dish drying rack in the kitchen. Mattress was too firm for side-sleepers, more firm than I've encountered at a good hotel. I managed OK the first night but by the second night my hips hurt, waking me up every hour or so. I did appreciate the two-types of pillows so better chance of having one that works, but I don't understand why they fold the cases in--they always come out within a few minute so part of the pillow case that was folded against the unwashed pillows is now on the outside where I'm touching it. Extremely poor-quality toilet paper. Do they even save money since we have to use twice as much of it? Cleaning had been done well, and TV was easy to figure out and find channels. Wifi was pretty good, with just a couple of brief pauses. read more

WATCH YOUR CREDIT CARD!!!!!!!! These people are stealing from Card Holders!!!! Once they get your Card, they have a field day!!! I experienced MULTIPLE Credit Card charges to my Bank Account during a recent 2 day stay, that were unauthorized, exorbitant, random and inexplicable!!! I felt confident one call to the Hotel Manager would quickly resolve the issue. Wow was I surprised and dismayed when I was told in NO uncertain terms would she, (DAWN the alleged Hotel Manager), Credit back the unauthorized Charge! The remaining unauthorized, random charges of $100, and $235.10 thankfully were blocked by my Bank. They thankfully flagged my Account after noting this Hotel was racking up multiple hefty charges on my Account inside of 2 days. I paid for my second night through Expedia. Told the front desk clerk I was paying through Expedia. Despite this, the Hotel charged me anyway. Never alerted me they were doing so. I never signed a document with them for a second night. To this day I have paid two entities for the same night. Shameful business practices is an understatement!!!! I am an elderly widow on a fixed income. So every dollar counts. I posted so that any other potential unsuspecting prey who potentially wants to book with them, might avoid the financial drain and disaster I had to experience!!!! read more

In comparison to some of their competitors, I'd have to say that Larkspur Landing has much better accommodations here in California. When looking to travel and still have an option to cook your own meals, I would highly recommend them. The staff is very friendly and accommodating: everyine from the front desk to the housekeeping crew have been very helpful. I had some packages delivered for my grandson's birthday and they let me know when the final package arrived. There is a continental breakfast served each morning for those who are interested, and they offer coffee, tea, hot chocolate and water around the clock. There is a business center as well as a fitness facility. The fitness room has just enough equipment to get a full body workout in and all of the equipment is in great condition. The room itself has been very nice, as well. Mini living room with a desk/work area (for laptop and electronics). I was able to meal prep and even make homemade potato salad for my grandson's birthday party. There are dual sinks in the bathroom (for those who need that)...for me it was extra space for all of my toiletries and makeup. There also a basic bathtub that came in handy to soak after a long day. The bedroom has a comfy queen sized bed and large LG TV, where I binged out on watching Food Network and a couple of other channels. Plenty of closet space Last little mention is that they don't charge extra for you to use the laundry facility, so if you're on a budget, that's a plus. If not, they offer laundry services. This location is close to many cool shopping centers (Folsom Outlets are across the street), the Century Theater is in the same parking lot, you've got the Folsom Lake close by, as well as river access super close! Good spot! read more

I have stayed at this location a handful of time- the rooms are outdated and plain. I always came back because of Dana- very professional and kind, makes you feel welcome, but the other front desk staff aren't the of the same caliber. Quite rude and unaccommodating. I have one more reservation booked, but was not thrilled when I arrived and the lazy front desk girl wouldn't try to see if my room was cleaned yet- instead just told me it would be ready at 3. Won't be back. read more

I really was very happy with this hotel. They have a kitchen in each suite, the larger suites have separate spaces large bathroom, large bedroom and living space. Very clean and the staff is very friendly and gracious. I will be looking for more of this brand and stay here again. read more

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Do not stay here. The entire downstairs, where pets can stay, smelled overwhelmingly of animal urine. The carpet leading to the rooms was buckled and clearly had not been cleaned in a while. I'm not sure why the owners thought carpet was a good idea. I've been to dog parks that smell bette--even the Folsom pet hotel. I was literally gagging. Our room so bad; we brought our pup and had to stay in the pet room which was awful. The smell was so terrible it was hard to sleep. In hindsight, we would have been more comfortable sleeping our car. I'm giving this a second star just because the gal working the front desk, Sabrina, was very kind. She tried her best to accommodate us even thought there wasn't much in her control. I recommend staying somewhere else and using the $75 pet fee to board your pup at the Petsmart Hotel on Iron Point. read more

I really was very happy with this hotel. They have a kitchen in each suite, the larger suites have separate spaces large bathroom, large bedroom and living space. Very clean and the staff is very friendly and gracious. I will be looking for more of this brand and stay here again. read more

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Greetings - 3rd time staying at this hotel and up until now, I would have rated it as a 5- Star. The property is gorgeous, the rooms and amenities are above par and the safety & cleanliness are top tier. Not a Ritz-Carlton, but an above average choice for the cost, etc. Unfortunately in the service industry, people can be fickle (even me it appears). The day started off well and I had a nice continental breakfast in the lounge. I then asked the counter attendant (Natasha Kucherova) for a late checkout because my adult son, who is wheelchair- bound was needing some extra time to get ready - she begrudgingly agreed to a 1/2 hour extension (12:30 pm instead of 12:00 pm). A few minutes later I returned to my room to start packing to leave but my key no longer worked and I had to go back downstairs (10:00 am) to the lobby to rectify the issue. As expected, I was asked to show my ID to prove I was who I said I was but my ID was still in my room. After that I answered a litany of questions to prove my identification but Natasha wasn't satisfied after not knowing the zip code of my info. on file from the booking.com website. Even though the P.o. box & city were correct. Without going into more detail, the tension grew and she was determined to let me know was Boss...her!!! i left feeling like my elder age of 64 made me dumb and That I couldn't be trusted. Unfortunately, I still needed to enter my room. Since this became a standoff, I suggested that she or someone else escort me to the room and I would gladly present the proper ID. It's too bad that she didn't have the wherewithal, attitude or training to present this or another solution but here we were. Anyway, that's what happened and after showing her my ID, she reneged in the later checkout in spite. She also told me that if I didn't leave by then, she'd call the Folsom police.... Very weird. Stay here if you want, It can be a pleasant stay! read more

No breakfast served. Doors take 10 tries to open to room and half outside doors-keys don't work. ice and vending out of order, gym A/c doesn't work. Only treadmill out of order. Limited handicapped parking without having to walk around the entire hotel after parking. Staff doesn't know local tv channels nor do they provide any channel listing in room. Rooms and very dark. Very clean. Staff friendly. For an extended stay hotel, they had plenty of time to fix these minor issues during the lockdown. I did get a kick out of the letter they have posted in the room. 2021 and no spell check or proof reading. read more

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If you value sleep, your back, and your sanity do not stay here. Beds are terrible, pillows are 12 inches long I've never seen anything like it. The walls are paper thin so you hear everything. This is one of the worst experiences I've ever had in a hotel. We can't get out of here fast enough. read more

This hotel has gone down hill significantly. I brought friends there based on my previous experience and to say I was disappointed is an understatement! I will look for alternatives in the area in the furtive. read more

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If you're into non smoking hotels that smell like ganja this is the place for you. Staff did not care that the hallways and the rooms smelled like a Rastafarian party. The dishes were filthy- the coffee pot didn't work and the two bed room is one bed with a pullout couch that was extremely uncomfortable. Highly recommend you look for somewhere else if there's kids or more than two people in a room read more

This was our second time staying here and it's always been a pleasure but this time was special experience. We were able to check in early and I appreciate that so much. I did used the gym which was nice and quite and fully functional. The star of the show is their breakfast, it was continental buffet style but my kids were just so happy with cereal choices they had. There were mostly all kinds of breads and spreads/ juice/ yogurt etc. they have complimentary water and coffee with hot Chocolate at the front desk which is so nice and welcoming. I want to acknowledge two very special people Alan and Olga cause they saved this mommy's day. I left was purse in a chair during breakfast and didn't realized it until I got a call from Alan. I was so close to loosing my mind but that never happened. I am gonna take it as a a lesson to always remember taking everything with me. Olga, a very nice lady found it while she was cleaning the room and Alan gave me a courtesy call. God bless you guys! Thank you so so much!!We had such a good time staying in one of their balcony rooms. This is always gonna be my favorite place to stay at. There's just so much to do around this place and I will never ever stay anywhere else but here when in Folsom. My kids are already asking me when they can go again. read more

Hooray, a place with a quiet air conditioner and a decent bed and pillow. The nightly rate was reasonable for this great location hotel connected to a shopping mall. The staff were great. The only negative was at the morning breakfast where the circuit breaker kept tripping basically ruining any kind of breakfast experience where cooking was required. Also there was only a couple of tables to sit at for the entire hotel guest list. The pancake machine was cool but there were no eggs, bacon or sausage. Not good. read more

We needed a nice, spacious, affordable, dog-friendly spot for two nights in the Sacramento area, and this hotel was perfect for us. It is about a 45 minute walk along a beautiful trail from historic downtown and right across the street from the outlets. So, if you like a walk in the morning or evening, this location is ideal. read more

Great place and very friendly staff, but their inability to process payments takes it from 4+ stars to only two: I gave them a card to use for a $75 pet deposit and they charged me $878.66 and it took an entire day to get it back and it pretty much ruined the entire trip. Way to go Larkspur. Edit: 8 hours later and they still haven't returned the $878.66 they mistakenly charged me so I'm downgrading this review to one star because I can't select 0 stars. Edit #2: after charging me $878 and not refunding my money they charged my card an additional $358.71! That's $1200 for a $311 two-night stay! read more

My family had plans to stay here for one night and we always check for bed bugs. When we checked the bed, we found bed bugs under the mattress. We left immediately; so glad that we looked! read more

Where do I even begin with my review! Between this hotel and Expedia they contributed to our vacation not being good. Expedia showed this hotel 9.2 miles from where our friend's party was. I had my bf Google where it was he said ten minutes. I drove to larkspur hotel in Roseville and turns out we booked for the larkspur landing hotel in Folsom over 16'miles away from our friend's party. At first I tried to see if they would just switch hotels but was told there was no rooms at all. Upset I contacted Expedia who stated the hotels are responsible for putting how far away they are. So I called larkspur landing in Folsom and explained what happened and they only offered to cancel my reservation so I could just eat the $175 we paid. So we drove over to larkspur landing in Folsom a half an hour away from our party and hurried up and changed and drove back to the party and then exhausted afterwards drove back to larkspur landing in Folsom. The room wasn't bad, unlike other complaints the bed was actually very comfortable and the place wasn't too dirty. The nightmare started around 12am when we were abruptly awoken by what sounded like the people upstairs were banging a big chair on the floor and dragging it. Confused we listened as it happened intermittently every 7-10 mins for the next HOUR. Then we heard what sounded like a motorcycle revving then the chair pounding every 7-10 minutes. I looked outside to try and find the motorcycle and saw NOTHING outside our window. I then contacted the front desk who seemed concerned but had no answers for us. I called again after we realized it was the loud pipes in the wall doing this crazy crazy noise and was told they would make a note of the noise and have someone contact us and take a portion of our bill off. It went on until 6am every ten mins. It was the closest thing to sleep deprivation hell I almost slept in the hallway it was so bad. When I went to tell the gentlemen at the front desk about it he said-stop yelling at me! - which was humorous because I was NOT yelling. I then explained what we went through and even though he was apologetic we have heard NOTHING from anyone about any refunds or anything whatsoever. I honestly think the hotel knows this room is loud and noisy and was probably punishing me for being upset that I got a hotel that was ridiculously far from our party. USUALLY Expedia shows farther away hotels at the bottom of the list and it says these ones are farther away but this one was listed as the top five and NO ONE REALLY GIVES A CRAP ANYMORE ABOUT CUSTOMER SERVICE. Expedia blamed Larkspur hotel and the Larkspur Hotel blamed Expedia and they both blamed me because I didn't pay extra and got the non refundable room. Generally if you're driving to a hotel to stay in it, you wouldn't need a refund for anything. I was also catfished because this hotel was 8+ rating and according to other sites it falls way below that. If you want a hotel that doesn't really care this is it. read more

Very comfortable, great to have kitchen, good customer service, nice family room to meet

Love this hotel A hidden gem in the corner of Folsom surrounded by dense trees in a small shopping area peaceful and calm.. wonderful rooms ..some have balconies quiet and cozy Full kitchen..stocked ..microwave.. toaster.. range even a dishwasher great wifi..full bath gym with treadmill clean laundry area.. and free of charge Great service and I also love the people who work there Regina the manager is friendly and gracious.. Her team are amazing I felt wonderful being there and will definitely go back I prefer this hotel over any other hotel And will always refer to anyone who asks me where they should stay What's not to like ? it's also affordable read more

The room is very clean and comfortable. The room we got had a small kitchen with a sink and fridge and the staff was very friendly. Its a great value and I would recommend this hotel. I also wanted to add the kitchen has everything you need if your staying awhile. It has silverware, pots/ pans, stove. This room is set up for an extended stay if needed. read more

I have stayed at both the Sacramento and Folsom locations of this hotel during two different offsite trainings for my company. I personally feel that this location is far better than the Sacramento one. For one, they've got better food selections for their complimentary breakfast. They had hard boiled eggs, savory and not only sweet pastries (such as spinach and cheese croissants which are my favorite), oatmeal, tons of canned juices/milk, yogurt, fruits, coffee/tea, and cereal. At the Sacramento one, I actually had brought a box of cereal from home and thought they'd have milk at breakfast but nope. Glad this one had milk available! The bathroom also has better ventilation even though I don't think the vent was working. The fitness room had more machines too! There was tons of parking and you didn't have to compete with the restaurants/local shops nearby. The check-in/check-out process was easy. They slipped my itemized receipt under my door before I had to check out which I thought was great. They had everything I needed and more in my hotel room. I had an option to choose a room on any floor and I chose the first floor because I didn't wanna walk flights of stairs or hop on an elevator to lug all my things with me! I'm lazy, I know. But if I were to come again, I'd probably choose a room on the second floor just because it's a bit creepy to open your curtains and you see the parking lot and everyone right out your window. The amenities were all there. They had plenty of towels, toiletries, a fully stocked kitchen (seriously they had pots, pans, kitchenware, etc - no food though lol!), WiFi (which was kinda slow at times), tv, air conditioning/heater, and an iron/ironing board. They had a full body mirror too! The bed was SO soft. It was like sleeping on a marshmallow.. I was literally sinking in it! I would definitely recommend staying here! You're right next door to a mini outlet and there are so many shops in the same plaza you can grab a quick bite to eat! read more

Very pleasant and reasonable hotel. Suites are pretty small but spotlessly clean and super quiet. We spent a nice day and night here. Staff were very friendly. Continental breakfast had a pretty good selection of things even for picky eaters. WiFi was pretty good and the plug-in internet was excellent. Nice to be able to print out a Boarding Pass for free in the business center. We'd stay here again in a flash! read more

Stayed 2 nights. Checked in and immediately met with panicking maid running down the hall (towards our room). As I used my key, she cut in front of me, entered the room then pushed the door closed on me as I was trying to open it. Her maidcart was inside our room. She seemed to not understand English (I think most staff there is Russian). Pushing the door in my face was a bit rude but she vacated and we settled in to find the HVAC didn't work (was not cooling). I noticed the 2 filters were filthy (could not see light through them!) so I cleaned/rinsed them out and reinstalled. Now, finally we had airflow but it wasn't cooling (unit probably died from overheating because filters couldn't pass any air and overheated unit, but I digress!) Went to front desk about HVAC only to find out maintenance had just left minutes earlier. Front desk was very nice about it, offered us a fan. A few minutes waiting and one of the front desk staff advised me the maintenance guy was turning around and coming back to deal with our issue! Wow...pleasantly surprised. About an hour later, "Vlad" (I think short for Vladimir) showed up at the room. He confirmed our unit was dead and left, returning with another HVAC unit on a rolling cart. 30 minutes later Vlad had removed the old unit, installed the new one and the room was cooling off! Good team effort of front desk and Vlad. Vlad had a choice when the phone rang. Afterall he was heading home after working all day! He could've let it go to voicemail, not answered or simply said he was unable to return. He chose to come back and fix the issue. We appreciate his efforts. Room (King bed suite) was functional and relatively clean although the room could benefit from periodic deep cleaning (carpet felt dirty to the feet, as an example). Breakfast consisted of bagels, pastries, cereals, fruits and juices, hard-boiled eggs and an automatic pancake machine that cranked out fluffy pancakes. The 2nd morning, we were abruptly awoken to the sound of a gas-powered leaf blower right outside our window. The leaf blower gave way to the even louder power washing machine that was being used to clean the stip of businesses adjacent to the hotel. Who does something so idiotic as to make noise right outside the bedroom windows of a hotel at 6am on a holiday morning (Memorial Day)?!! To be clear: This was NOT hotel staff, rather the neighboring property but it still woke us up so I was a bit cranky about that. I would say front desk and maintenance was great, maidstaff not so much. Breakfast selection was "ok" but would've loved to see some eggs, breakfast sausage or whatever. Location was ideal for our planned activities. There is also a movie theater almost next door to the hotel as well as a 76 gas station and a number of small eating establishments and boutique stores. The hotel is adjacent to (across the street) a number of outlet stores (my wife liked that aspect). Easy freeway access from the Folsom exit off highway 50. Overall I would've given 5 stars but the maid issues, room maintenace issue, the 6am wake up call and the "just ok" breakfast options earns this spot four stars. read more

Larkspur Landing Folsom - Hotels Near Me - Folsom, California

I walked in, expecting the same level of safety and attention to detail that other hotel chains offer. Instead, I found the front desk staff not wearing masks, and several guests, also not wearing masks. Completely unacceptable in today's circumstances. I was in town to help care for my elderly parents, so I will not be endangering them in order to stay at a third-rate hotel. No thank you. read more

Great, hospitable, and comfortable place to stay. The staff were very accommodating. I was originally booked at a cheaper place in rancho Cordova and through a set of unfortunate circumstances (bugs) I needed to desperately change hotels. I called around and finally was able to find a place that would take me at 1:00 am. I was very tired by this point and was able to relax and unpack and sleep. I slept like a baby and would not hesitate to book there again. read more

We stayed 2 nights. Check in was simple and straightforward. Our room was exactly what we thought it would be. A small kitchen, dining area/desk and single queen bed. There was a chair and ottoman. The bathroom was comfortably appointed and well laid out. We did not get a chance to really use the kitchen but liked having the option. This is a solid 4 star hotel. My only caveats are: The A.C. wants to turn off after 5mins. We finally just left in on fan. The cookies are only available for a limited time..I'm not really upset over this, but the Mr was a lil sad. The continental breakfast teased me. I thought they had a waffle maker, they have toaster waffles. Sob. Anywhoo the breakfast is not bad as far as continental breakfasts go. Now for the biggest issue..parking. There is very limited parking. None of these is enough to run us off from staying again though. This will likely become our go to place when visiting family in the area. read more

Room smells terrible, website's shows hot tub and there's is none. If we hadn't arrived around 6 pm we would have left to a different hotel. Not recommended. Terrible place read more

So we stayed here due to the Kincade fire. We got evacuated. The room and staff were nice. Problems. Ohh and were there problems. Here we go. 1. Good luck if the room key would work. 2. Out side doors wouldn't work with the room keys. 3. Pillows were to hard. 4. Bed was hard as a rock. 5. If you book a king bed you will not get it. You will get either a twin bed or queen bed. They lie. Wouldn't stay here again. read more

Stayed here three times over the past month, everything has been great. front desk person was very pleasant, same lady was here the other times too. when I needed extra coffee pods or writing paper, she was totally nice and accomodating , quick and easy check-in, area felt safe, not shady, no partiers or weirdos hanging around. Lots of close parking. Many places to get food you can just walk to, a teriyaki place, a chinese place, chiles, BK etc. Right off the freeway easy to find, bed comfortable,AC works well, I didn't cook anything but kitchenette has full size fridge, 2 burner cooktop,microwave,dishwasher,pots and pans, mugs, glasses,silverware/plates, pod coffeemaker, nice sized wood table off the kitchenwith one regular chair and one chair on wheels to sit and eat or work on the computer. Place had other guests but didn't hear them, elevators work well. Depending on what side of the building you are facing you might hear some faint car noise but overall it is pretty quiet.Rooms have a peephole in the door so you can see who is out there if anyone knocks, I appreciate those little things that make me feel safe. Wifi was better in the other rooms on the third floor, a bit spotty on the top floor, I keep losing the signal- there's three phone plugs for 'data' 'modem' and 'voice', not sure what all that is for. nice towels, decent bathtub, a bit of black mold in the sink in the bathroom under the rim by the faucet whihc I hope they take care of , but that was only in this last room I am in now, was not in the other 2 rooms before. There's a comfy chair in the corner with a lamp. The lamps have a nice yellowish LED which is cozy and not like those awful bright white ones. Would be nice if the flatscreenTV wasn't to the side of the bed on the dresser, but not a big deal. Lots of channels, especially sports if you are into that. remote was in a plastic wrapper. Room was spacious ,windows do open (they have locks of course) so of course be careful if you have kids. I saw someone with a dog so I guess they are pet-friendly. The common areas like the lounge/breakfast stuff was all closed because of covid like they are at most hotels but again, no big deal. I think they do have a laundry room for guests who stay a while, there's a bag in the closet for laundry and a note about when to leave it out if you are la di da enough to want them to do your laundry for you. A much better value than lots of other places similarly priced . Check in is at 3 , which I think is fairly standard these days. Checkout is at 12 which is nice as it gives you time to sleep in and caffeine up before your trek back to wherever. Would totally recommend this to people for either a short or long stay, I actually wish I could stay an extra night before having to head back. read more