I've been here before so this is a very overdue review. I was excited because I got a spot right in…read morefront and parking is usually tricky around here. I grabbed a couple of different things including a butter crunch cookie, a pumpkin crispie ice cream sandwich and some other stuff to try since it's a little far for me to get here generally. The staff helping me was super friendly and I had a little laugh with them about some of the noisy people that were in there. Definitely will be back soon!

Cute place, sweet treats, nice employee, decent area to sit. Feel like the cookies are a touch too…read moresweet n gooey for me personally, but I can see them being a crowd pleaser. Coffee was pretty good. Service quite attentive. I like it!

So tasty! They let you try up to 3 flavors so I tried the…read moreooey gooey, Mike's hot honey and some mango one. They were all so tasty. I had a hard time deciding btw the mikes hot honey one or the ooey gooey one but ended up getting ooey gooey. It was an excellent choice but I feel like any choice would be a good choice there

We stopped by here after lunch for a quick sweet treat and got a salted caramel scoop on a sugar…read morecone for about $8 ish with tax. The salted caramel flavored scoop was spot on. The representative gave enough icecream that there was still icecream when I reached the bottom tip of the cone! I know it's ice cream and it's expected - but for some reason I did find their icecream overwhelmingly sweet. Again, this might be me and aging , and me personally starting to prefer things (including ice cream) to not be too sweet. I originally walked in thinking of getting the oh captain flavor but thank goodness I was able to try it out as a sample first and realized I didn't like it so feel free to ask for samples! Service here was super quick - but then again, we're here during winter so there were plenty of seating with just two people enjoying ice cream inside.

This was a sweet discovery. I was leaving dinner at Outpost and walking back to my car when i…read morestumbled upon this gem. Ice cream shops kind of sell themselves. You can see the products from the glass, the staff was quite warm and approachable. They were happy to let us taste test from the menu before committing. I saw lots of viable ice cream and ice cream bar options. Eventually I settled on the almond coconut bar. If you like Almond Joy, you'll be in heaven when you taste this. The flavor was rich without being intoxicating and it was the perfect treat for an unseasonably warm day. The prices are Fort Greene. This is not Baskin Robins per se. You're getting gourmet flavors in a pricey area so for me, that's not an issue. Sit outside, enjoy your ice cream, people watch and enjoy the experience.

Dear Customer Relations,…read more I am writing to file a formal complaint regarding my recent experience at one of your establishments. Last Saturday, I purchased an ice cream cake from your store. When my family and I cut into the cake, we discovered that I had been sold the wrong cake. I immediately called the store to explain the situation. The employee I spoke with apologized and told me not to worry, stating that if I came back the following day, the store would replace the cake at no charge. The next day, I returned to the store and explained that I was the customer who had been sold the wrong cake. The employees were already aware of the situation. However, instead of honoring what I had been told over the phone, I was asked whether I had a picture of the cake. That requirement had never been mentioned during my phone call. By that point, the cake had already been served and eaten at an outdoor gathering, so I no longer had it to photograph. I then asked to speak with a manager or supervisor because I felt the situation was being handled unfairly. No one responded. I then asked for your corporate contact information so I could address the matter directly. A gentleman who identified himself only as Kevin provided me with the corporate email address and told me to take a picture of it because they did not have enough business cards. After I thanked him, he asked what had happened, so I explained the situation from the beginning. At the end of the conversation, I politely asked for his name. He responded by saying, "I don't have to give you my name." I was surprised because I had remained calm, respectful, and had not raised my voice, used profanity, or behaved in a disrespectful manner. I simply wanted to know the name of the manager handling my complaint. When I asked again who the manager was, no one answered until it became apparent that Kevin himself was the manager. His refusal to identify himself and the way I was treated made me feel disrespected and dismissed as a customer. As a Black man, the interaction left me feeling as though I was being unfairly judged and treated differently. Whether intentional or not, that experience was humiliating and deeply upsetting. I have been a loyal customer who regularly visits your establishment to purchase ice cream, ice cream cakes, and milkshakes. I never expected to be treated in this manner over a simple mistake that was not my fault. I have attached my receipt and any other supporting documentation. I am requesting the following: A full refund for the ice cream cake I purchased. A formal investigation into how this incident was handled. Appropriate corrective action regarding Manager Kevin's conduct and customer service. A written response explaining how this matter will be resolved and what steps will be taken to ensure other customers are not treated similarly. I hope your company values its customers and will address this matter promptly and professionally. I look forward to your response.

bad service and they donot behave well with derives. I ordered through online app and my driver…read morewent through a bad time in this store

What an amazing place. I had no idea that it even existed. It's literally like a ice cream palace…read more So many different flavors of ice cream. Dairy and non dairy. They even serve other things. Like salads. And muffins etc. Quick service. And beautiful inside.

I actually dont remember the last time i ordered mint chip but something called to me on this day…read more I also never get sorbets unless im self imposing veganism but i got the guava passionfruit. I guess i was looking to be refreshed. Literally no notes this was so good. The mint was so MINT and truly fresh, not too sweet, natural delicious flavor. The sorbet was very natural but strongly flavored too. And FRESH WAFFLE CONE that is crunchy. Wow just wow. Now that ample hills is charging me damn near $99.99 for a kids scoop i will be trekking here again!

Had the mint chip and the mango sticky rice. The mango sticky rice was soooo good. It's a perfect…read moremix of coconutty mango. The mint chip had a sandy texture to it so not my favorite. I also prefer chunkier mint chip ice creams. They also have sorbets available. Would definitely come back to try more flavors!

Van Leeuwen started with a single ice cream truck that has evolved into the empire of sweets it is…read moretoday. The City Point/Downtown Brooklyn is the latest store, occupying a quiet section of the mall on the first floor, under the escalators, facing Albee Square. Staff are fast and great. I always appreciate how excellent Van Leeuwens staff are about allergens and ingredients. Lots of vegan options! Prices are NYC expensive.

I went here with my friend over the weekend. We each got a scoop of the Praline Butter Cake ice…read morecream. The ice cream attendant was very friendly and helpful. The ambiance was family friendly. We will definitely be coming back again!

always hits the spot! the line here is shorter than the…read moremanhattan one and when i arrived there was no line at all there's a nice park nearby that you can sit at too indoor seating is also available

Froyo is back y'all! It was so busy during the 5th Ave street fair a couple weekends ago, the line…read morewent out the door. It was my first froyo in a decade probably, so I was surprised that it tasted so... yogurty (tart)? I learned afterwards that that's what makes Culture special and I'm all for it. So nice and refreshing and tasted ...healthy. All for this comeback!

Staff were really nice and encouraged us to try the flavors. I love that this place always has new…read moreand interesting flavors. Love the interior. Super family friendly or even a cute date night stop with your partner. They have multiple locations which is such a plus and ice cream tastes like it was made with love.

I stopped by for the "Death by Chocolate" collaboration between @amplehills x @crazycups which is…read morethe ultimate treat for chocolate and ice cream lovers. Weekends only at Brooklyn location will be ultra-premium hot chocolate served in an edible cup, topped with perfectly toasted marshmallows and loaded with rich chocolatey toppings. The collaboration also offers DBC ice cream and parfaits for even more indulgent options. A spacious location with plenty of seating, a game room in the back, & friendly staff The hot chocolate is insane!!!! A must-try!!